My PowerClean®/Healthy Home Upright Vacuum® has no suction | Support

• Unplug machine

  • Empty dirt tank by pressing the release button on top of the carrying handle and pulling off machine

  • Separate the lower portion of the dirt tank by pressing the latch on the upper portion on front of machine

    • Lower portion can be hand washed
    • Allow to dry completely before reassembling
    • Clean the screen of upper portion to remove any debris

  • Remove the pre-motor filter located behind the dirt tank by pushing the tab at the top of clear door

    • Wash the filter with water and a mild detergent
    • Allow to dry completely before reassembling

  • With the dirt tank removed, open the filter cover by pulling it up and unscrew the post-motor filter

  • Tap this filter against a waste bin to remove any excess dust or debris

  • Remove the upholstery hose from the back of the vacuum, pushing in the Hose Release on the left and pulling the hose up from the hose holder on the right

    • Run a broom handle through the hose to remove any clogs

  • Remove the lower hose by unscrewing the 3 Screws that hold on the clear plastic window

    • Pull lower hose down flat and run a broom handle through to remove any clogs

  • Check the Air Flow Diverter inside the clear window of lower hose

    • The diverter should be to the right for suction from the hose and to the left for suction from the floor

  • If the vacuum continues to not suction, visit a BISSELL Authorized Service Center or Contact Us

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