My Easy Vac® Lightweight Upright Vacuum has no/low suction | Support

• Unplug machine

  • Remove and empty dirt cup

  • Remove pre-motor filter, turn vacuum on and feel for suction at motor duct

    • If no suction, visit a BISSELL Authorized Service Center or contact us

  • Disconnect filter cup from bottom of dirt cup

  • Remove the Inner/Outer Circular filter from the Filter cup

  • Remove the small mesh circle filter (found at motor duct below dirt cup)

  • The primary separator can be removed by twisting to the left

  • Filters and separator can be hand washed in warm water with mild dish soap

    • Allow to completely air dry (24 – 48 hours) before returning to machine

  • Connect filter cup back onto dirt cup

  • Lock dirt cup in place making sure there are no gaps between dirt cup and upper tank

    • If not locked properly the seal will not be secure and cause a loss of suction or blowing dust

  • Turn machine on and place hand over end of hose to check for suction

    • If no suction at end of hose, remove hose completely from machine and insert a broomstick through hose to clear any clogs
    • Hose needs to be replaced if cracked or damaged

  • Unplug vacuum

  • Recline handle and insert a broomstick through lower hose to clear any clogs

If brush is not turning:

• Unplug vacuum

• Recline handle to floor, turn machine over

• Remove brush cover by taking out 5 screws

• Remove brush & belt

  • Inspect belt, brush & brush cover for damage
  • If damaged, part should be replaced

• Stand brush upright on hard surface and spin brush with one hand holding the top

  • It should spin freely several times
  • If brush doesn’t spin freely, it should be replaced

• Inspect brush endcaps for damage/ware/debris

  • If damaged, brush should be replaced
  • Remove all debris from brush and endcaps

• Install belt and brush into machine

• Rotate brush several times to align belt

• Replace brush cover and screws

• If all steps have been followed and machine is still not suctioning, visit a BISSELL Authorized Service Center or Contact Us

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