My Total Floors® Upright Vacuum brush is not turning | Support

June 7, 2024
Bissell

  • Make sure the Brush On/Off foot pedal, if it is down the brush will not spin

    • Unplug the vacuum and turn the vacuum over so the Brush Roll is facing up

    • Remove the 7 screws that hold on the Brush Roll Access plate

    • Pull brush straight out and inspect the brush and belt for damage

      • Brush should spin easily

      • Belt should be intact without any tearing

      • If part is damaged, it will need to be replaced

    • To replace the belt, wrap the belt around the brush between the brush guards, the flat area without any bristles

    • Run the belt on top of the metal and yellow plastic Brush Switch and under the clear plastic to wrap around metal motor pulley

    • Place the brush end caps in their corresponding slots and push the brush down into the vacuum

      • Spin the brush by hand to center the belt
    • If the Brush continues not to rotate, please visit a BISSELL Authorized Service Center or Contact Us

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