My OptiClean®/Momentum® Bagged Canister has no suction | Support

• Unplug machine

  • Check bag, replace if full

  • Check pre and post-motor filters for debris

    • Pre-motor filter is washable, use warm water with mild detergent
    • Dry completely before replacing in machine
    • Post-motor HEPA filter is NOT washable

  • Check motor duct (hose intake) for suction

    • If no suction at the motor duct, please visit a BISSELL Authorized Service Center or Contact Us

  • Remove hose and check for a clog in suction opening

    • Make sure the door is latched shut
    • Door will not latch without the bag being in place

  • Re-attach the hose (make sure it is securely attached to the suction opening)

  • Check for suction at the end of the hose with attachments and foot off

  • Check the variable suction control

    • If it is set all the way to “min”, may simply need to set it to a higher setting

  • Inspect the hose for cracks or holes

    • Push a broomstick handle through the hose to clear clog

  • If there is suction at end of hose with attachments off, but not with them on, attachment may be clogged

    • Foot can be cleared by removing access plate and brush
    • Check extension wand for clogs
    • Push a broom stick handle through the wand to clear
    • Check post-motor filter for clogs
    • Post-motor HEPA filter is not washable and may need to be replaced
      • If there is still no suction, please visit a BISSELL Authorized Service Center or Contact Us

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