My OptiClean®/Momentum® Bagged Canister has no suction | Support

June 7, 2024
Bissell

  • Unplug machine

    • Check bag, replace if full

    • Check pre and post-motor filters for debris

      • Pre-motor filter is washable, use warm water with mild detergent
      • Dry completely before replacing in machine
      • Post-motor HEPA filter is NOT washable
    • Check motor duct (hose intake) for suction

    • Remove hose and check for a clog in suction opening

      • Make sure the door is latched shut
      • Door will not latch without the bag being in place
    • Re-attach the hose (make sure it is securely attached to the suction opening)

    • Check for suction at the end of the hose with attachments and foot off

    • Check the variable suction control

      • If it is set all the way to “min”, may simply need to set it to a higher setting
    • Inspect the hose for cracks or holes

      • Push a broomstick handle through the hose to clear clog
    • If there is suction at end of hose with attachments off, but not with them on, attachment may be clogged

      • Foot can be cleared by removing access plate and brush
      • Check extension wand for clogs
      • Push a broom stick handle through the wand to clear
      • Check post-motor filter for clogs
      • Post-motor HEPA filter is not washable and may need to be replaced
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