My CleanAlong® Bagged Canister Vacuum has no suction | Support

• Unplug machine

  • Check pre-motor filter for debris

    • Pre-motor filter may be cleaned with warm water and mild detergent
    • Let completely dry before putting it back into the machine

  • Check motor duct for suction at intake by turning plugging machine in and turn it on

    • If suction exists at motor duct turn off and unplug machine2as
    • If no suction at motor duct, please visit a BISSELL Authorized Service Center or Contact Us

  • Remove hose and check for a clog in suction opening

  • Make sure the door is latched shut

    • Door will not latch without bag in place

  • Re-attach the hose (make sure it is securely attached to suction opening)

  • Check for suction at end of hose with attachments and powerhead off

    • Check the variable suction control
    • If it is set to “min”, it may simply need to be adjusted to a higher setting
    • If the hose is clogged, work clog loose by massaging clogged area and/or gently twisting hose where it’s clogged until clog works itself free

  • If there is suction at the end of the hose with the attachments off, but not with them on, the attachment may need to be cleared of clogs

    • The powerhead can be cleared by removing the access plate and brush

  • Check extension wand for clogs

    • Clogs in extension wand may be removed by pushing a broom stick through it
    • If brush is not turning, refer to the Brush Not Turning troubleshooting

  • Check post-motor filter for clogs

    • Post-motor HEPA filter is not washable and may need to be replaced

  • If still no suction, please visit a BISSELL Authorized Service Center or Contact Us

  • Recipient Email

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