KENT Wall Mounted Ro Water Purifier Instruction Manual

Instruction Handbook for Installation, Operation, and Maintenance.

The process & purifier is patented vide patent no. 199716.
KENT Grand* design is registered to vide registration no. 219309

Welcome to KENT

Dear Customer,
At the outset, allow us to thank you for your trust in a KENT water purifier. We take pride in our reputation for product quality and industry proven performance. We are certain that your decision to own KENT Grand+ Mineral ROTm Water Purifier will go a long way towards keeping you and your family in good health. We are confident that you will be satisfied with its performance and that it will serve your need for safer and cleaner drinking water without any compromise.
This guide will help you in getting the best out of your water purifier. Please go through this booklet to familiarize yourself with its operation and maintenance.
You can look forward to years of trouble-free service. To ensure that the warranty of your water purifier is effective, it is important that you fill up the enclosed warranty card and mail us the installation report within 15 days of purchase. In case you need any further information, contact your nearest KENT dealer or branch.
Best Wishes.
KENT RO SYSTEMS LTD.

KENT TECHNOLOGY – A Breakthrough in Water Purification*

Presenting KENT Grand+ Mineral ROTM Water Purifier. It uses futuristic and state-of-the-art technology to provide purer and healthier drinking water.

At the heart of KENT Grand+ Mineral ROTM, Water Purifier is a Reverse Osmosis membrane with capillaries as small as 0.0001 microns that reduce even dissolved impurities (salts and heavy metals) and even converts hard water to sweet and purer drinking water. The KENT Grand+ Mineral ROTM Water Purifier also allows the user to control the total Dissolved Solids (TDS) level of purified water

KENT is pleased to introduce Zero Water Wastage Technology TM that recirculates rejected water to overhead tank with its own pump to make it a Zero Water Wastage RO. This unique technology helps you make water 100% pure, without wasting any water while retaining essential minerals.

Salient Features of KENT Grand+ Mineral ROTM Water Purifier

• India’s 1s’ Water purifier with UV Disinfection in the tank which keeps purified water pure
• Zero Water Wastage**
• Purification by RO+UV+UF+TDS Control+UV in Tank makes water 100% pure
• Suitable for purification of brackish / tap water / Municipal Corporation Water Supply
• Wall-mounted design, best suited for Indian homes and offices
• Fully automatic operation, with auto-on and auto-off function
• Computer-controlled operations for enhanced purity and long life
• RO membrane fused inside membrane housing to prevent tampering
• Vertically mounted SMPS for protection from water
• Use of push-fit fittings for leakage and maintenance-free performance
• An aesthetically appealing design
• ABS construction for corrosion-free use
• Inbuilt Auto-flushing system
• 9 L storage tank
• High purification capacity of 20 L/hr.

Items in the Box

1. KENT Grand+ : 1 No.
   Mineral ROTM Water Purifier

2. 3-Way Connector: 1 No.

3.  S.S. Ball Valve: 1 No.

4. Food Grade Pipe (White) 3/8 inch: 2.5 Meters

5. Food Grade Pipe (White) 1/4 inch: 20 Meters

6.  Bulk Head Union: 1 No.

7. Fixing Clips 25 Nos.

8. Tie Wire 4 inch 4 Nos.

9. Union Connector 1 No.

10. Screws & Plastic Inserts 2 Nos. each

11. Sticker Center Drill 1 No.

12.  User Manual 1 No.
    *Tested & certified by TUV-SUD South Asia (P) Ltd. **Zero Water Wastage is based on the standard testing conditions.

Important Instructions

Reverse Osmosis Process

The Reverse Osmosis process, also known as hyperfiltration, is the finest filtration process known till date. The process ensures the reduction of particles as small as ions from a solution. Reverse Osmosis uses a semi- permeable membrane to reduce salts from potable brackish water. In Reverse Osmosis, water pressure applied to the concentrated side forces the process of osmosis into reverse. Under enough pressure. treated water is “squeezed” through the membrane from the concentrated side to the diluted side. Setts dissolved in water as charged ions are repelled by the RO membrane. The rejected impurities on the concentrated side of the membrane are washed away in a stream of rejected water and thus do not get accumulated as in a traditional filter.

UV Process

UV light has a shorter wavelength (higher energy) than visible light. It is called ultra-violet because it is just beyond violet light in the light spectrum. Technically. the ultra-violet light is defined to be of any wavelength of light. which is shorter than 400 nanometers.

UV rays, which penetrate into the micro-organisms, are absorbed by the DNA of the pathogen in the water. The DNA is altered in such a way that the pathogen cannot reproduce itself, Thus, it is essentially killed and cannot cause infection. This process of DNA modification is called inactivation.

Note: The purified water stored in the tank is disinfected using UV LED, which automatically switches on for 30 minutes in a two-hour cycle.

Auto-flushing System

The purpose of the Auto-flushing system is to help prevent scaling or fouling of the RO membrane by providing a rapid rinse that washes away impurities from the membrane’s surface and keeps the membrane clean. !toners the following benefits:

• Lowers rejected water outflow
• Improves *TDS–rejection rates. increases the ROmembrane’sefficiency
• Extends the life of the RO membrane

Water flow Diagram

Electrical Circuit Diagram

UV Fail Alarm’

KENT Grand+ Mineral Roth Water Purifier has an in-built feature that sounds an audible alarm if the UV lamp malfunctions. This feature Is provided to ensure purity This UV Fail Alarm will sound as follows:
Single short beeps after every two seconds. The purifier will stop its purification process in such a circumstance.

**Filter Change Alarm***

KENT Grand+ Mineral ROW Water Purifier has an in-built feature that sounds an audible alarm to indicate replacement time for filters. This alarm will be audible after 700 hrs of use since the last filter change (or since the time of installation). The Filter Change Alarm will sound as follows:
4 short beeps after every two seconds: for 30 seconds•The alarm will repeat after every 2 hours of use.

In case such an alarm is audible. please call the service technician and request him to change the filters of the purifier. However. it the filters are not changed within the next 60 hours of operation, the purifier will stop functioning to ensure purity and hygiene.The following alarm will be audible after 60 Hrs. A continuous beep for an infinite time.

In case. such an alarm is audible. kindly switch off the purifier and call the service technician to replace the filters. In such a circumstance. the purifier will not function unless the filters are changed.

**Computer Controlled Operation***

To ensure delivery of purer and healthier water. a microprocessor is installed in the purifier that performs the following functions:
UV Stabilization Delay: To ensure that the UV lamp is pre-heated and is working at its optimum level before it starts disinfecting water, the controller provides a two seconds delay to the LW lamp when the purifier is switched on. During this period. only the UV lamp Is switched on and other electrical devices of the purifier are switched off.
Purification Delay: To ensure that the idle water lying in the internal pipes and in the UV chamber is disinfected before being passed into the storage tank. the system provides a 5-second delay when the purifier is switched on. During this time. the UV lamp kills all micro-organisms that may be in the water inside the UV chamber. After this delay. all other electrical devices such as the booster pump and solenoid valve are switched on to start the normal purification process.
Audible Alarm: The controller also controls the timing of the UV Fail Alarm and the Filter Change Alarm.

Automatic Operation

• The purifier automatically shuts off when the
• The purifier automatically restarts when water storage tanks are full level drops below the maximum
• The purifier automatically flushes& cleans the RO membrane on periodic intervals
• The purifier does not start if the inlet water supply pressure is below 0.3 kg/cm’
• The purifier does not allow any water rejection in absence of electricity when the tank is full
• Tested & certified by TUV-SUD South Asia (P) Ltd.

Installation Instructions

The KENT Gra nd• Mineral RON Water Purifier is a product of advanced technology. which ensures safe and clean drinking water. The purifier is easy and convenient to install.

Recommended Site Preparations:

• Single Phase 100-250 V AC. 50-60 Hz. connection not more than 3m away from the point of installation of the purifier
• Raw water supply with % inch nipple not more than 3m away
• Space as per dimensions of the purifier
• Wall plane surface for mounting two screws and holding the machine
• The system and installation must comply with state and local laws and regulations Specific Instructions:
• KENT Grand• Mineral RON Water Purifier is a way I mountable purifier. Make sure that it is only mounted on a wall. Avoid installation on wooden and metallic stands
• For optimum performance and minimum inlet pressure required. ensure that the raw water supply tank is at least 10ft above the level at which the purifier is installed

Installation Procedure:

1. Pastethecentral drill sticker on the wall at(3.6 Feet to4.0 Feet from the ground) as per your convenience.
2. Ensure that the sticker is pasted straight on the wall, then drill holes as per the space provided sticker.
3. Now Insert the puff up with the help of a hammer.
4. Saw in two 10X50 self4apingscrews.5.4 inches (138 mm)apart horizontally.
5. Carefully hang the purifier on the wall with We help of wall knou nting slot holes provided on the backside of the gather

Installation Procedure

Note: if the wall is not straight or the screws are not progeny <Pined in an even positceit win damage your purifier.
Note: Keep the device away from heat or direct sunlight.

1. First fix the SS ball valve(marked as no.4) to the 114 inch port of the 3-way connector (marked asno.2) as shown in figure 2. motivate
2. Connect the 3-way connector to the raw water supply (marked as no. 1) as shown in figure 3. The 3-way connector is fitted in line with the raw water supply
3. The other end of the 3-way connector can be connected toe tap (marked as no.3)as shown in Infigure4. or can be plugged off if not required.

Step -3

1. Now connect one end of the white pipe to the SS ball valve and another end to the upper push-fit elbow fitting to the left-hand side of the purifier labeled as WATERIN. as shown in fig 1.
2. connect one end of the white pipe to the lower elbow fitting connector in-tank labeled as REJECT WATER and leave the other end in the overhead tank. as shown in fig 2.

Step-4

Before connecting the power supply, it is important that you perform the following functions:

1. Open the SS ball valve (Handle parallel to the ball valve) to start the flow of water into the purifiers shown in the figure.
2. Wait for2-3 minutes to ensure that the filters are soaked in water.

Step-5

1. Connect the power supply.
2. Installation is complete.

TDS Adjustment*

A unique feature in KENT Grand+ Mineral ROTM Water Purifier is the TDS control valve, which is not available in any other domestic water purifier till date. This feature allows the user to control the content of natural minerals (IDS) in purified water.
To increase the TDS level, the user can turn the screw of the valve, article wishes it will result in more mineral content in treated water. To reduce the TDS level, user can turn the screw valve clockwise, it will result in less mineral content in treated water. We recommend the TDS of the purifier to be kept at the lowest but not below 50 mg/.

Starting-up the Purifier

• Switch on the power supply
• Wait till the storage tank fully fills up
• Switch off the power supply
• Drain the storage tank by opening the drain plug present at the bottom of the storage tank so as to remove any dust particles present in the pipes and storage tank
• Close the drain plug & switch on the power supply
• The purifier is ready to use

Maintenance

To ensure that the purifier operates at its optimum level. routine maintenance must be performed. The frequency of the maintenance will greatly depend upon the raw water quality and consumption of treated water.

• The storage tank must be drained once in 2 weeks. To do so. switch off the power supply, open the drain plug at the bottom of the tank & allow the water to drain. Then screw back the plug and switch on the power supply
• Replace sediment, activated carbon & post carbon when the filter change alarm is audible or after every 12 months. It is recommended to change the FRT when the filters are replaced
• Replace the RO membrane once in a year
• Replace the UV Lamp once in a Year
• If you are not going to use the purifier for a long time ( in case you are on a holiday, tour or out of home), make sure that you disconnect the power supply, turn off the raw water supply and drain the storage tank

Note: The Reverse Osmosis system contains a replaceable treatment component critical for the effective reduction of total dissolved solids and that product water shall be tested periodically to verify that the system is performing properly.

Replacement of spare parts are as under:-

• 20010 SP    Inline Sediment Filter 8″
• 20009 SP    lnline Carbon Filter 8″
• 20529 SP    RO Membrane
• 20015 SP    Post Carbon Filter (Blue)
• 20003 SP    Hollow Fibre Membrane (RO)
• 20020 SP    FRT 300/450

Note: Filters and membranes are consumables. Their replacement time is dependent on the quality of raw water and water consumption. They are not covered under the warranty. However, if a filter chokes within six months and a membrane within a year, it will be cleaned/repaired/replaced free of cost. Changing the filters and system inspection is available on call. The treatment capacity of RO membrane will reduce with time due to clogging of pores of membranes.

This Reverse Osmosis system contains a replaceable component critical to the efficiency of the system. Replacement of the reverse osmosis component should be with one of the identical specifications as defined by the manufactured° ensure the same efficiency and contaminant reduction performance:

Important Safety Instructions

• If the supply cord is damaged,it must be replaced by the original part in order to avoid a hazard
• Children should be supervised to ensure that they do not play with the appliance
• This appliance is not intended for use by persons (including children) with the reduced physical. sensory or mental capabilities,or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety

Warning

• Do not operate the UV-C emitter when it is removed from the appliance enclosure
• Read the maintenance instructions before opening the appliance
• The appliance must be disconnected from the supply before replacing the UV-C emitter

Technical Specifications

‘Treatment capacity tested for tap water having TDS level of 750 ppm at room temperature.

Testing Information

The System has been tested according to IS 10500:2012 (Standards for drinking water as per Bureau of Indian Standards)for reduction of the hazardous substances as listed below.

Terms & Conditions of Warranty

KENT warrants all new products manufactured by it to be free from defects in material and workmanship under normal usage and service from the date of purchase as under:

1. It is essential for the customer to download the KENT Service App either on Android or iOS and the customer should lodge a service request via App only.
2. In case of emergency during the warranty period, the customer may lodge a service request at our Call Centre Ph.92-789-12345.
3. The Warranty period commences from the date of installation by the first end-user. During this Warranty period of one year, KENT Purifiers or its Authorised Service Provider (ASP) will replace or repair any part of KENT Purifiers, that in the opinion of KENT Purifiers or its ASP, would be defective in operation due to faulty material or workmanship (i.e. manufacturing defects) with the exception of consumables such as Sediment Filter, Carbon Filter, and RO/UF Membrane. However, if the RO1UF Membrane gets clogged within the first year and/or if the filters get dogged within the first six months, they shall be cleaned/repaired/replaced at no extra 16.
4. In addition to this, KENT will also provide free service for a period of the next 3 years, wherein Visit/Service charges will not be charged, however parts if replaced shall be 1
5. Visit/Service charges will not be charged only for customers residing within 25km of municipal limits, for other areas additional charges shall be applicable.
6. The product’s plastic body is not covered under Warranty and hence, it must be handled with care to guard against breakage.
7. The original purchaser of the unit can avail services under Warranty at the point of sale, by producing the damaged part(s) along with the original invoice.
8. This Warranty is void if the unit is not operated under normal municipal water or well water conditions or is subjected tothetemperatureabove40°C.
9. Product returned to KENT Purifiers or its ASP for Warranty examination must be shipped freight prepaid. ;
10. KENT Purifiers or its ASP shall not be held liable for claims exceeding the cost of repair of the defects in workmanship.
11. This Warranty Agreement shall not be interpreted to render KENT Purifiers or its ASP liable for injuries or damages of any kind – direct, consequential, or contingent to persons or property.
12. KENT Purifiers or its ASP shall not be held responsible by representative or buyer for failure to abide by any of the obligations of this Warranty Agreement if such failures are the result of circumstances of Forces Majeures: such as, but not limited to, floods, earthquakes, transportation strikes, labor disputes with outside suppliers or any other conditions beyond the control of KENT PurifiersoritsASP.
13. KENT Purifiers or its ASP shall not be held liable for repair or alterations made without prior written approval; for products clogged by suspended matter, precipitates or biological growth; or for failures resulting from the lack of proper maintenance.
14. KENT Purifiers or its ASP cannot and shall not be held liable for any sickness stillness due to the consumption of drinking water from any water purifier supplied by KENT Purifiers, since KENT Purifiers or its ASP does not have any control over the maintenance and usage of water purifier.
15. This Warranty Agreement excludes all products/ component parts or damage to any part of this water purifier which, in the opinion of KENT Purifiers or its ASP, have been subjected to misuse; misapplication; negligence; alteration; accident or operation contrary to our instructions, incompatibility with accessories not installed by KENT Purifiers or itsASP, or that have been repaired with component parts other than those manufactured by or obtained from KENT Purifiers or its ASP. Damage caused by freezing, flood, fire or Act of God is not covered by this Warranty. In all such cases, regular charges will apply. This Limited Warranty does not include service to diagnose a claimed malfunction in this unit.
16. KENT Purifiers reserves the right to alter or improve design and specifications at any time, without any contingent obligations to prospective buyers or owners of the products previously sold.
17. Any disagreements and obligations based upon the purchase of KENT Purifiers products and thereby imposed on KENT Purifiers or itsASP shall be governed by and construed according to the laws of INDIA and subject to the jurisdiction of Delhi Courts only.
18.  KENT Purifiers or its ASP assumes no Warranty liability in connection with this water purifier other than that specified herein. This Warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose. KENT or its ASP does not authorize any person or representative to assume for them any other obligations on the sale of this water purifier.
19. Under no circumstances, the liability of KENT Purifiers or itsASP shall exceed the value of the product.
20. Under no circumstances are the terms mentioned above negotiable and no employee of KENT Purifiers or itsASP has the authority to supersede them.

Why is it essential to download the KENT Service Application?

1. Customers can lodge a complaint anytime (24×7).
2. The customer can track/monitor the progress of the complaint.
3. Complete case history of the services done can be viewed.
4. Regular feedback & offer details on theApp.

https://www.kent.co.in/customerapp

To,
KENT RO SYSTEMS LTD. E-6, 7 & 8, Sector-59, Noida, U.P.-201 309, India.
Ph.: 92-789-12345 E-mail: service@kent.co.in I Website: www.kent.co.in

Warranty Card

Product: KENT GRAND+ Mineral RO™
Product Code: 11099
It is certified that KENT RO Water Purifier purchased as under carries 1 Year Warranty + 3 Years of Free Service*.
(Visit/Service charges will not be charged, however, parts, if replaced, shall be charged)

Serial No……………………………………………
Purchase Date ………………………………….
Installation Date……………………………….

Service Provider’s Name & Address with Stamp

*To avail of this scheme of 3 Years of Free Service, customers must download the KENT Service App at the time of installation. Also future service requests must be raised via KENT Service App to avail of free service. Terms & Conditions applicable are mentioned overleaf.

Marketed by: KENT RO SYSTEMS LTD.

E-6. 7 & 8. Sector-59, Noida, U.P.-201 309, India. E-malt: service@kent.co.in I Website: www.kent.co.in I Customer Care: 92-789-12345

KENT RO SYSTEMS LTD.
E-6, 7 & 8, Sector-59, Noida, U. P.-201 309, India. E-mail: sales@kent.co.in I Website: www.kent.co.in

Manufactured by:

KENT RO SYSTEMS LTD.

1. Khasra No. 93, Village-Bantakhedi, Tehsil-Roorkee, District-Haridwar, Uttarakhand-247 668, India.
2. A-6, Sector-87, Noida-201 305, UP, India.

For customer complaints, contact our Customer Care Officer at: E-6, 7 & 8, Sector-59, Noida, U.P.-201 309, India. Call: 92-789-12345 E-mail: service@kent.co.in or visit us at www.kent.co.in

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