greatcall LW2-RTL-QSG-V3 Lively Wearable2 Mobile Medical Alert for Smartphones User Guide
- June 7, 2024
- GreatCall
Table of Contents
greatcall LW2-RTL-QSG-V3 Lively Wearable2 Mobile Medical Alert for Smartphones
What’s in the Box
Lively Wearable2
| 
Fall Detection Lanyard
---|---
Wristband
|
Extra Battery
Two Ways to Wear
Insert the Lively Wearable2 from behind the wristband or lanyard to change the way you would like to wear it.
IMPORTANT: Fall Detection works only with Ultimate Health & Safety Packages and when worn on the included lanyard. Fall Detection is disabled when worn on the wristband. We cannot guarantee service will always accurately determine a fall
Using Your Lively Wearable2 to Get Help
To call 5Star® Medical Alert Service, press the button on your Lively Wearable2 and a highly-trained agent will speak with you through your smartphone. The Lively Wearable2 must be in close proximity to the connected smartphone to initiate a call to 5Star
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Press the button to call for help
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Speak to a highly-trained agent through your smartphone.
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Agent can assess the situation and get you the help you need.
When to Call 5Star
Emergencies like:
– You lose your balance and fall.
– You mix up your medications or feel faint.
– You slip in the shower.
Non-emergencies like:
– You lock yourself out of the house
– You’re driving and get lost.
– You feel unsafe walking to your car.
In any unsafe or uncertain situation, press the button on your Lively Wearable2 and talk through your smartphone to a highly-trained agent who will be there to assist you, 24/7
Your Lively Wearable2 is water resistant so it works in the shower.
Understanding Lively Wearable2 Indicator Lights
Color| Pattern|
Meaning
---|---|---
Green and Red| Blinking| Startup Mode
Green| Blinking| Sending data to Lively app
Green| Solid| 5Star call successfully initiated
Red| Blinking or Solid| 5Star call failed, out of range, or not
connected to smartphone
The Lively App
The Lively Wearable2 only works with the Lively app. The app allows you to:
GreatCall Link App
Included with a Preferred or Ultimate Health & Safety Package, the GreatCall LinkTM app allows you to stay connected with friends and family. Those you invite can download the app on their smartphone and be notified when you contact 5Star Medical Alert Service.
To learn more about GreatCall Link, visit
www.greatcall.com/link
The GreatCall Link app is compatible with most smartphones.
Tips About Your Lively Wearable2
Please clean your device after applying lotion, sunscreen, or bug repellant using a mild soap and warm water.
Make sure device is clean and dry before replacing battery. The battery door has a special lubricant; do not wipe off.
A replacement battery has been included. Additional replacement batteries (CR2450) can be purchased at any local pharmacy or hardware store
Android, Google, Google Play and other marks are trademarks of Google Inc. Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Screen images simulated. Appearance of device may vary. GreatCall®, GreatCall Link™, Lively™, Lively™ Wearable2 and 5Star® are the trademarks and service marks of GreatCall, Inc. Copyright ©2020 GreatCall, Inc. Other marks are property of their respective owners and may be trademarks.
⚠ WARNING: Chemical Burn Hazard. Keep batteries away from children. This product contains a lithium button/coin cell battery. If a new or used lithium button/ coin cell battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as 2 hours. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep it away from children. If you think batteries might have been swallowed or placed inside any parts of the body, seek immediate medical attention. This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov. IPX5 tested (certified) resistant to water splashes (15min @ 30kpa) any direction, sustained. Includes momentary submersion in water, sustained showers, rain or wet (pool) environments
For further information visit www.greatcall.com to review the Terms and Conditions.
References
- Caregiver Call Button App | Elderly & Senior Care Apps | Lively
- Lively Customer Support for Phones, Medical Devices & Services
- Senior Cell Phones & Medical Alerts | Lively | Formerly GreatCall
- P65Warnings.ca.gov
Read User Manual Online (PDF format)
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