GreatCall lively Mobile+ Wearable User Guide
- June 7, 2024
- GreatCall
Table of Contents
GreatCall lively Mobile+ Wearable
Your Lively Mobile Plus
Set Up Your Charging Dock
Plug in your charging dock. The power indicator will illuminate green.
Power On Your Lively Mobile Plus
- Lower your Lively Mobile Plus into the charging dock.
- Please follow audible instruction from your device. The setup process will take several minutes.
- Please contact Customer Care ( 1-800-733-6632) in case of any setup issue.
Using Your Lively Mobile Plus
- Call Livel™ Urgent Response (for help in any situation) : Press the Call Button briefly
- Call 911 ( in case of a critical emergency): Press and hold the Call Button for 5 seconds
When to Charge Your Lively Mobile Plus
We recommend charging each night when you go to bed.
When the battery is low, the Battery Indicator will flash red.
LivelyTM Fall Detection (Available with select Lively Health and Safety Plans)
- Wear Lively Mobile Plus around the neck (as shown) with the included Fall Detection Lanyard
- Fall Detection feature will not work with other accessories
- Fall Detection does not detect 100% of falls. Users should always push their button when they need help, if possible.
LivelyTM Link app (Available with select Lively Health and Safety Plans)
The Lively Link app keeps your loved ones informed about your health and
safety. Caregivers will receive:
- Emergency Alert when Urgent Response is called
- Location Information
- Device and Battery Status
Download from the App Store or Google Play Store
Useful Tips
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Contact Urgent Response for emergencies or non-emergencies, 24/7
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Contact Urgent Care to speak with Registered Nurses and Doctors without an appointment, 24/7 (Available with select Health and Safety Plans)
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Your Lively Mobile Plus is waterproof and can be worn in the shower.
Waterproof rated for up to 3 feet for up to 30 minutes -
If you cannot locate your Lively Mobile Plus, please call Customer Care ( 1-800-733-6632)
About the Indicator Lights
Battery Indicator|
---|---
Color| Pattern| Meaning
Off| None| Battery does not require charging or the device is powered of
Green| Solid| Battery is fully charged; ready to use
Green| Flashing| Battery is charging
Red| Flashing| Battery is low; needs to be charged
Service Indicator
Color| Pattern| Meaning
Green| Flashing| Good cellular coverage; ready to use
Red| Flashing| No cellular coverage; try another location
To learn more, visitlively.com/Support
Read User Manual Online (PDF format)
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