Jabra Engage 55 Mono MS USB-C Wireless Headset Instructions

June 3, 2024
Jabra

Jabra Engage 55 Mono MS USB-C Wireless Headset

Jabra Engage 55 Mono MS USB-C Wireless Headset

Prerequisites

  • Jabra Direct – latest version

If a firmware update is available for your Jabra device, use the following guidelines to:

  • Update the firmware manually
  • Recover from an unsuccessful firmware update

For information about automatic firmware updates, see the Related Frequently Asked Questions section that follows this FAQ.

Update the firmware

  1. Turn on and connect your device to your computer. Depending on your product, this could be by connecting the USB cable, Jabra Link Bluetooth adapter, or Jabra Link DECT adapter.
  2. In Jabra Direct, select your device. If a firmware update is available, this will be indicated by an Update now button.Jabra Engage 55 Mono MS USB-C Wireless Headset 1
  3. Click the Update now button (or the Updates icon on the left menu) to open the Updates window.
  4. Next to your listed device, click Update to open the update dialog.Jabra Engage 55 Mono MS USB-C Wireless Headset 2
  5. Select your language from the drop-down, and click Update. Do not disconnect your device at any point during the update.Jabra Engage 55 Mono MS USB-C Wireless Headset 3
  6. When the firmware has been updated successfully, follow any instructions to complete the update.Jabra Engage 55 Mono MS USB-C Wireless Headset 4

Note: Images and text are for guidance purposes only. Actual images and text may vary depending on the connected device and updates to the software.

Recover from an unsuccessful firmware update

  1. If a firmware update was unsuccessful, a notification dialog will open.Jabra Engage 55 Mono MS USB-C Wireless Headset 5
  2. Next to your listed device, click Recover to open the update dialog.Jabra Engage 55 Mono MS USB-C Wireless Headset 6
  3. Click Update. Do not disconnect your device at any point during the update.Jabra Engage 55 Mono MS USB-C Wireless Headset 7
  4. When the firmware has been updated successfully, follow any instructions to complete the update.Jabra Engage 55 Mono MS USB-C Wireless Headset 8

If the recovery firmware update is not successful, please contact Jabra Support. Find the relevant contact information on the product support page for your product.
Note: Images and text are for guidance purposes only. Actual images and text may vary depending on the connected device and updates to the software.

References

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