Jabra Engage 40 USB Mono Headset User Manual

: October 27, 2023
: Jabra

Jabra Engage 40 USB Mono Headset User Manual

1. Welcome

Thank you for using the Jabra Engage 40. Whope you will enjoy it!

Jabra Engage 40 features

Real-time insights improve call quality
Powerful microphones for better call clarity
Comfort all day, with a secure, adaptive fit
Tough and durable, with a three-year warranty
Advanced speakers so you never miss a word
Protect your hearing with our advanced features
BalancedVoice™ makes speech clearer
Inline control unit for efficiency at the tip of your fingers
Works with leading contact center platforms and virtual meeting apps
Busylight shows colleagues when you’re on a call

2. Jabra Engage 40 overview

2.1 Stereo variant

2.2 Mono variant

2.3 Included accessories

2.4 Optional accessories

Optional accessories and replacement parts(ear cushions, etc.) can be purchased online at jabra.com/accessories.

3. How to wear

Wear the Jabra Engage 40 headset and adjust the headband for a more comfortable fit.

For optimal comfort, the mono headset should be worn with the T-bar high on the side of thehead, not on the ear.

3.1 Position the microphone

For optimal call quality, position the microphone close to the mouth (approx. 1/2” or 12mm).

4. How to connect

4.1 Connect to a computer using Jabra Engage 40 inline controller
Plug the Jabra Engage 40 headset into a USB ort on the computer.

Ensure the Jabra Engage 40 is set as the default audio device for the speaker and microphone inyour audio settings.
It is recommended to download and install Jabra Direct and Jabra Engage+ to support, manage, enable optimal functionality, and track real-time call insights for your Jabra Engage 40.

5. How to use

5.1 Jabra Engage 40 inline controller (Microsoft Teams variant)

5.2 Jabra Engage 40 inline controller (UC variant)

5.4 LEDs

5.5Busylight

The busylight LED on the headset indicates to colleagues when you are on a call or busy.

5.6 Sidetone

Sidetone enables you to hear your own voice when you are on a call. Sidetone settings canbe configured using Jabra Direct.

5.7 Reverse audio channels

It is possible to reverse the left and right audio channels in the stereo headset. This setting can be configured using Jabra Direct.

6. Software

6.1 Jabra Direct

Jabra Direct is free computer software designed to support, manage, and enable optimal functionality for your Jabra devices.
Download via jabra.com/direct

6.2Jabra Xpress

Jabra Xpress is free computer software designed to manage, update and maintain multiple Jabra devices.

6.3Jabra Engage+

Jabra Engage+ is free computer software designed to track real-time call insights.

6.4 Firmware update

Firmware can be updated using Jabra Direct, and you will be notified when a firmware update is available for the headset.
During the firmware update process, the LEDs on the Jabra Engage 40 will light up pink. Do not disconnect the Jabra Engage 40 during the firmware update process.

7. Support

7.1 FAQ

View the FAQs on Jabra.com/help/engage40

7.2 How to care for your device

It is recommended to keep the headset between -5°C and 55°C (23°F and 131°F).
If the headset becomes dirty, it is recommended to clean it with a soft, lint-free cloth that has been dampened with clean water.