My Pet Stain Eraser™ Cordless Portable Carpet Cleaner has No Suction | Support

June 7, 2024
Bissell

If you are experiencing No/Low Suction, follow these steps to resolve:

  • Check that the battery is fully charged
    • A fully charged battery will have 3 blue lights when turned on

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  • Remove the dirty water tank

  • Inspect for damage (cracks or deformations)

  • Empty tank dirty water tank into sink

  • Check that the plug is secured on the tank

  • Remove the formula tank and unlatch the front nozzle

  • Clean the nozzle

  • Reattach the front nozzle by hooking the lower edge onto the machine and snapping into place

  • Reattach the clean water tank until you hear a click

  • Has this resolved the issue?

    • Yes > Great! Glad we could get you back to cleaning!
    • No > Contact Us
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