IKEA TINAD Integrated Fridge/Freezer Instruction Manual
- June 7, 2024
- Ikea
Table of Contents
IKEA TINAD Integrated Fridge/Freezer Instruction Manual
Safety Information
Before using the appliance, read these safety instructions. Keep them nearby for future reference. These instructions and the appliance itself provide important safety warnings, to be observed at all times. The manufacturer declines any liability for failure to observe these safety instructions, for inappropriate use of the appliance or incorrect setting of controls.
SAFETY WARNINGS
Very young children (0-3 years) should be kept away from the appliance. Young
children (3-8 years) should be kept away from the appliance unless
continuously supervised. Children from 8 years old and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and
knowledge can use this appliance only if they are supervised or have been
given instructions on safe use and understand the hazards involved. Children
must not play with the appliance. Cleaning and user maintenance must not be
carried out by children without supervision. Children aged from 3 to 8 years
are allowed to load and unload refrigerating appliances.
PERMITTED USE
CAUTION: The appliance is not intended to be operated by means of an
external switching device, such as a timer, or separate remote controlled
system.
This appliance is intended to be used in household and similar applications
such as: staff kitchen areas in shops, offices and other working environments;
farm houses; by clients in hotels, motels, bed & breakfast and other
residential environments.
This appliance is not for professional use. Do not use the appliance outdoors.
The bulb used inside the appliance is specifically designed for domestic
appliances and is not suitable for general room lighting within the home (EC
Regulation 244/2009).
The appliance is designed for operation in places where the ambient
temperature comes within the following ranges, according to the climatic class
given on the rating plate. The appliance may not work properly if it is left
for a long time at a temperature outside the specified range
Climatic class ambient temperatures (°C)
SN: From 10 to 32
N: From 16 to 32
ST: From 16 to 38
T: From 16 to 43
This appliance does not contain CFCs. The refrigerant circuit contains R600a
(HC). Appliances with Isobutane (R600a): isobutane is a natural gas without
environmental impact, but is flammable. Therefore, make sure the refrigerant
circuit pipes are not damaged, especially when emptying the refrigerant
circuit.
WARNING!: Do not damage the appliance refrigerant circuit pipes.
WARNING!: Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
WARNING!: Do not use mechanical, electric or chemical means other than
those recommended by the Manufacturer to speed up the defrost process.
WARNING!: Do not use or place electrical devices inside the appliance
compartments if they are not of the type expressly authorised by the
Manufacturer.
WARNING!: Ice makers and/or water dispensers not directly connected to
the water supply must be filled with potable water only.
WARNING!: Automatic ice-makers and/ or water dispensers must be connected
to a water supply that delivers potable water only, with mains water pressure
between 0.17 and 0.81 MPa (1.7 and 8.1 bar).
Do not store explosive substances such as aerosol cans and do not place or use
gasoline or other flammable materials in or near the appliance.
Do not swallow the contents (nontoxic) of the ice packs (provided with some
models). Do not eat ice cubes or ice lollies immediately after taking them out
of the freezer since they may cause cold burns.
For products designed to use an air filter inside an accessible fan cover, the
filter must always be in position when the refrigerator is in function.
Do not store glass containers with liquids in the freezer compartment since
they may break. Do not obstruct the fan (if included) with food items. After
placing the food check that the door of compartments closes properly,
especially the freezer door.
Damaged gaskets must be replaced as soon as possible.
Use the refrigerator compartment only for storing fresh food and the freezer
compartment only for storing frozen food, freezing fresh food and making ice
cubes.
Avoid storing unwrapped food in direct contact with internal surfaces of the
refrigerator or freezer compartments. Appliances could have special
compartments (Fresh Food Compartment, Zero Degree Box,…). Unless differently
specified in the specific booklet of product, they can be removed, maintaining
equivalent performances.
C-Pentane is used as blowing
agent in the insulation foam and it is a flammable gas.
The most appropriate compartments of the appliance where specific types of food are to be stored, taking into account different temperature distribution in different compartments in the appliance, are as follows:
Refrigerator compartment:
-
Upper area of the refrigerator compartment & door – temperature zone: Store tropical fruit, cans, drinks, eggs, sauces, pickles, butter, jam
-
Middle area of the refrigerator compartment – cool zone: Store cheese, milk, dairy food, deli food, yoghurt.
-
Lower area of the refrigerator compartment – coldest zone: Store cold cuts, desserts, meat and fish, cheesecake, fresh pasta, sour cream, pesto/salsa, home-cooked food, pastry cream, pudding and cream cheese.
-
Fruit & vegetable drawer at the bottom of the refrigerator compartment: Store vegetables and fruits (excluding tropical fruits)
-
Chiller compartment: Only store meat and fish in the coldest drawer.
Freezer compartment:
4 star zone (**) compartment is suitable for freezing foodstuffs from ambient temperature and for storing frozen food as the temperature is evenly distributed throughout the entire compartment. Purchased frozen food has the storage expiration date stated on the packaging. This date takes into account the type of food being stored and therefore this date should be respected. Fresh food should be stored for the following time periods: 1-3 months for cheese, shellfish, ice cream, ham/sausage, milk, fresh liquids; 4 months for steak or chops (beef, lamb, pork); 6 months for butter or margarine, poultry (chicken, turkey); 8-12 months for fruits (except citrus), roast meat (beef, pork, lamb), vegetables. Expiration dates on the packaging of foods in the 2-star zone must be respected.
To avoid food contamination, please
observe the following:
**- Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
- Regularly clean surfaces that may come into contact with food and accessible drainage systems.
- Clean water tanks if they have not been used for 48 h; flush the water system connected to a water supply if water has not been drawn for 5 days.
- Store raw meat and fish in suitable containers in the refrigerator, so that it does not come into contact with or drip onto other food.
- Two-star frozen food compartments are suitable for storing pre-frozen food, storing or making ice cream and ice cubes.
- Do not freeze fresh food in one, two or three-star compartments.
- If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing inside the appliance
INSTALLATION
The appliance must be handled and installed by two or more persons – risk
of injury. Use protective gloves to unpack and install – risk of cuts.
Installation, including water supply (if any), electrical connections and
repairs must be carried out by a qualified technician. Do not repair or
replace any part of the appliance unless specifically stated in the user
manual. Keep children away from the installation site. After unpacking the
appliance, make sure that it has not been damaged during transport. In the
event of problems, contact the dealer or your nearest Aftersales Service. Once
installed, packaging waste (plastic, styrofoam parts etc.) must be stored out
of reach of children – risk of suffocation. The appliance must be disconnected
from the power supply before any installation operation – risk of electric
shock. During installation, make sure the appliance does not damage the power
cable – risk of fire or electric shock. Only activate the appliance when the
installation has been completed.
Be careful not to damage the floors (e.g. parquet) when moving the appliance.
Install the appliance on a floor or support strong enough to take its weight
and in a place suitable for its size and use. Make sure the appliance is not
near a heat source and that the four feet are stable and resting on the floor,
adjusting them as required, and check that the appliance is perfectly level
using a spirit level. Wait at least two hours before switching the appliance
on, to ensure that the refrigerant circuit is fully efficient.
WARNING:: When positioning the appliance, ensure the supply cord is not
trapped or damaged.
WARNING: To avoid a hazard due to instability, positioning or fixing of the appliance must be done in accordance with the manufacturer instructions. It’s forbidden to place the refrigerator in such way that the metal hose of gas stove, metal gas or water pipes, or electrical wires are in contact with the refrigerator back wall (condenser coil).
To guarantee adequate ventilation, leave a space on both sides and above the appliance. The distance between the rear of the appliance and the wall behind the appliance should be 50 mm, to avoid access to hot surfaces. A reduction of this space will increase the Energy consumption of product. Please remove the power cord from condenser hook during installation before connecting product to power supply.
ELECTRICAL WARNINGS
It must be possible to disconnect the appliance from the power supply by
unplugging it if plug is accessible, or by a multi-pole switch installed
upstream of the socket in accordance with the wiring rules and the appliance
must be earthed in conformity with national electrical safety standards.
Do not use extension leads, multiple sockets or adapters. The electrical
components must not be accessible to the user after installation. Do not use
the appliance when you are wet or barefoot. Do not operate this appliance if
it has a damaged power cable or plug, if it is not working properly, or if it
has been damaged or dropped.
If the supply cord is damaged, it must be replaced with an identical one by
the manufacturer, its service agent or similarly qualified persons in order to
avoid a hazard – risk of electric shock.
Product description
Carefully read the operating instructions before using the appliance.
Accessories
Refrigerator compartment
- Fan
- Glass shelves
- Bottle rack
- Crisper Cover
- Sliding crisper bin Long/Short
- Crisper (vegetable components)
- Control panel with LED light
- Dairy balcony with lid
- Door balcony
- Bottle holder with dividers
- Bottle balcony
Least cold zone
Intermediate temperature zone
Coldest zone
Freezer Compartment
- Small drawer
- Big box drawer
- Lower drawer
Characteristics, technical data and images may vary
according to the model.
First Use
Connect the appliance to the power supply. The ideal food storage temperatures
are already factory-set (intermediate)
Note : after being switched on, the appliance needs 4-5 hours in
order to reach the correct temperature to store a typical volume of food.
To avoid food waste, please refer to the recommended setting and storage times
found in the user manual.
Important!
This appliance is sold in France.
In accordance with regulations valid in this country it must be provided with
a special device (see figure) placed in the lower compartment of the fridge to
indicate the coldest zone of it.
Daily use
Refrigerator and freezer operation
The appliance’s refrigerator compartment features a control panel with LED
lights. A different temperature can be set using the C button as shown in the
figure. The three green LED indicators indicate the refrigerator compartment
set temperature
The following adjustments are possible:
High (least cold)
Medium-high
Intermediate
Medium-low
Low (coldest)
Stand-by
Press the C button for 3 seconds to deactivate the appliance (the control
panel and lights remain off). Press the button again briefly to reactivate the
appliance.
Note: This operation does not disconnect the appliance from the power supply
Note: The ambient temperature, frequency of door opening and position of
the appliance can affect the temperature inside the two compartments. These
factors must be taken into account when setting the thermostat.
Led light
Refrigerator compartment temperature
Button for temperature regulation and Stand-by function
LED light
LEDs last longer than traditional light bulbs, improve internal visibility
and are environmentally friendly. Contact the Service Centre if replacement is
necessary.
Fan
The fan is pre-set to ON. You can turn the fan on/off by pressing the light
button (as shown in figure 2) and at the same time the button C as shown in
figure 3.
The light will flash just once if the fan is OFF, or it will flash 3 times if
the fan in ON. If the ambient temperature exceeds 27°C, or if drops of water
are present on the glass shelves, it is essential to have the fan on to ensure
the proper preservation of the food. Deactivation of the fan allows energy
consumption to be optimised.
Fast Cooling function (Fast Cooling)
To quickly cool the refrigerator compartment, or 6 hours before putting a
large quantity of food to be frozen in the freezer compartment, turn on the
“Fast Cooling” function by repeatedly pressing the button C until the 3 icons
flash green and then stay constant.
The function automatically turns off after 30 hours and the temperature
returns to the previous setting when the function is turned on.
To turn the function off manually, press the button.
Note:
Avoid a direct contact between the fresh food and the food that is already
frozen. To optimize the freezing speed, the lower drawer can be removed and
the food can be placed directly on the bottom of the compartment.
Refrigerator compartment
Defrosting of the refrigerator compartment is completely automatic.
The formation of water droplets on the rear internal wall of the refrigerator
compartment indicates that the automatic defrosting is underway.
The defrost water automatically runs into a drain outlet and then into a
container from where it evaporates.
Caution! The refrigerator accessories must not be placed in a
dishwasher.
Freezer compartment
This appliance is a refrigerator with a star freezer compartment.
Packaged frozen food can be stored for the period of time indicated on the
packaging.
Once defrosted, food must be used within 24 hours.
Removing the freezer drawers
Pull the drawers all the way out, lift them up and remove.
Note: : to maximize available space, the freezer compartment can also be
used without the drawers inserted. Arrange the fresh food in the freezing
area, leaving enough space around it to allow air to circulate freely. Avoid
fresh food to come into direct contact with frozen food. After placing food in
the compartment, make sure the freezer compartment door closes properly.
Load limits are determined by baskets, flaps, drawers, shelves etc. Make sure
that these components can still close easily after loading.
Making ice cubes
Fill the ice cube tray 2/3 full with water and place it in the freezer
compartment. Do not use sharp or pointed instruments to detach the tray.
Helpful hints and tips
Cleaning and maintenance
Regularly clean the appliance with a cloth and a solution of hot water and
neutral detergent specifically formulated for refrigerator interiors. Do not
use abrasive cleaners or tools. Use the tool provided to regularly clean the
defrost water drain outlet, located on the rear wall of the refrigera tor
compartment near the crisper draw, in order to ensure defrost water is removed
correctly (see Fig. 1).
Before servicing or cleaning the appliance, unplug it from the mains or
disconnect the power supply.
The push in gasket allows it to be cleaned easily, simply removing it from its
place, starting from the upper corner part as shown, and then reinserting it
using the reverse procedure used to remove it.
Defrosting the freezer compartment
It is perfectly normal for ice to form. The amount of ice which forms and
the rate at which it accumulates will depend on ambient temperature and
humidity, and on the frequency of door opening.
Set the coldest temperature four hours before removing food from the freezer
compartment, so as to extend the storage time of food during defrosting. To
defrost, switch the appliance off and remove the drawers. Place the frozen
food in a cool place.
Leave the freezer door open to allow the frost to melt. To prevent water
leaking onto the floor during defrosting, place an absorbent cloth on the
bottom of the freezer compartment and wring it out regularly.
Clean the interior of the freezer. Rinse and dry carefully. Switch the
appliance on again and place food back in the freezer compartment.
Food storage
Wrap food to protect it from any water, humidity or condensation; this will
prevent the spread of any odours in the refrigerator, while also ensuring
better storage of frozen food. Never place warm food in the freezer. Cooling
hot foods before freezing saves energy and prolongs the life of the appliance.
If the event of prolonged disuse
Disconnect the appliance from the power supply, remove all food, defrost
and clean the appliance. Leave the doors open just enough to allow air to
circulate inside the compartments. This will prevent the formation of mould
and unpleasant odours.
In the event of a power cut
Keep the doors of the appliance closed. This will allow the food to stay cold
as long as possible. If food has defrosted even partially, do not re-freeze
it. Consume within 24 hours.
What to do if …
| Problem | Possible causes: | Solutions: |
|---|
The control panel is switched off, the appliance does not work.
|
There may be an appliance power supply problem.
|
- Check that:
- there is not a power outage;
- the plug is properly inserted in the socket and any bipolar power switch is in the correct position (this enables the power supply to the appliance);
- the household electrical system protection devices are efficient;
- the power cable is not broken.
The appliance could be in On/Stand by mode.
|
Turn the appliance on by briefly pressing the button (see On/Stand-by function).
The inside light does not work.
|
The light may need replacing. Malfunction of a technical component.
|
Disconnect the appliance from the power supply and contact the Technical Assistance Service if you need a replacement.
The inside light flashes.
|
Door alarm active. It is activated when the refrigerator compartment door remains open for a prolonged period of time.
|
To stop the alarm, close the refrigerator door. On reopening the door, check the light works.
The temperature inside the compartments is not low enough.
|
There could be various causes (see “Solutions”).
| Check that:
- the doors close properly;
- the appliance is not installed near a heat source;
- the set temperature is adequate;
- the circulation of air through the vents at the bottom of the appliance is not obstructed (see installation section).
There is water on the bottom of the refrigerator compartment.
|
The defrost water drain is blocked.
|
Clean the defrosting water drain (see section “Cleaning and Maintenance”
Excessive amount of frost in the freezer compartment.
|
The door to the freezer compartment is not closed properly.
| Check that there is nothing preventing the door from closing properly.
- Defrost the freezer compartment.
- Make sure the appliance has been correctly installed.
The front edge of the appliance that the door gaskets seal against is hot.
|
Malfunction alarm.
The alarm indicates a fault in a technical component.
|
No solution is necessary.
The temperature of the refrigerator compartment is too cold.
|
- The set temperature is too cold.
- A large amount of fresh food may have been placed in the freezer compartment.
|
- Try to set a less cold temperature.
- If fresh food has been placed in the freezer compartment, wait until it has fully frozen.
- Turn off the fan (if present) following the procedure described in the paragraph “FAN”.
Note:
Gurgling, hissing and humming noises from the refrigerating system are
normal.
Before contacting the After-Sales Service:
Restart the appliance to see if the fault has been remedied. If it
persists, switch the appliance off again and repeat the operation after an
hour. If your appliance still does not work properly after carrying out the
checks listed in the troubleshooting guide and switching the appliance on
again, contact the After-sales Service, clearly explaining the problem and
specifying:
-
the nature of the problem
-
the model
-
the type and serial number of the appliance
(given on the rating plate) -
The Service number (the number after the word SERVICE on the rating plate inside the appliance).
Technical data
Product dimensions (mm)
|
TINAD
---|---
Height
|
1850
Width
|
540
Depth
|
545
Net Volume (l)
|
Fridge
|
210
Freezer
|
79
Defrost system
|
Fridge
|
Automatic
Freezer
|
Manual
Star Rating
|
4
Rising Time (h)
|
9
Freezing capacity (kg/24 h)
|
4
Energy consumption (kWh/Year)
|
282
Noise level (dba)
|
35
Energy class
|
F
The technical information is situated in the rating plate on the
internal side of the appliance and in the energy label
The model information can be retrieved using the QR-Code
reported in the energy label. The label also includes the model
identifier that can be used to consult the portal of the registry at
https://eprel.ec.europa.eu
Environmental concerns
WARNING!:
Ensure that the appliance is switched off and disconnected from the power
supply before performing any maintenance operation. To avoid risk of personal
injury use protective gloves (risk of laceration) and safety shoes (risk of
contusion); be sure to handle by two persons (reduce load); never use steam
cleaning equipment (risk of electric shock). Non-professional repairs not
authorized by the manufacturer could result in a risk to health and safety,
for which the manufacturer cannot be held liable. Any defect or damage caused
from non-professional repairs or maintenance will not be covered by the
guarantee, the terms of which are outlined in the document delivered with the
unit.
Do not use abrasive or harsh cleaners such as window sprays, scouring
cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches
or cleansers containing petroleum products on plastic parts, interior and door
liners or gaskets. Do not use paper towels, scouring pads, or other harsh
cleaning tools.
Disposal of packaging materials
The packaging material is 100% recyclable and is marked with the
recycle symbol.
The various parts of the packaging must therefore be disposed of
responsibility and in full compliance with local authority regulations
governing waste disposal.
Scrapping of household appliances
This appliance is manufactured with recyclable or reusable materials. Doors
and lids of the refrigeration appliance should be removed before disposal in
the landfill, to avoid children or animals getting trapped inside. Dispose of
it in accordance with local waste disposal regulations. For further
information on the treatment, recovery and recycling of household electrical
appliances, contact your local authority, the collection service for household
waste or the store where you purchased the appliance. This appliance is marked
in compliance with European Directive 2012/19/EU, Waste Electrical and
Electronic Equipment (WEEE). By ensuring this product is disposed of
correctly, you will help prevent negative consequences for the environment
and human health.
The symbol on the product or on the accompanying documentation indicates that
it should not be treated as domestic waste but must be taken to an appropriate
collection center for the recycling of electrical and electronic equipment.
Energy saving tips
To guarantee adequate ventilation follow installation instructions.
Insufficient ventilation on back of the product increases energy consumption
and decreases cooling efficiency
Frequent door opening might cause an increase in Energy
consumption
The internal temperature of the appliance and the Energy
Consumption may be affected also by the ambient temperature, as
well as location of the appliance. Temperature setting should take
into consideration these factors.
Reduce to a minimum door opening.
When thawing frozen food, place them in the refrigerator.
The low temperature of the frozen products cools the food in the refrigerator.
Allow warm food and drinks to cool down before placing in the appliance.
Positioning of the drawers, baskets and shelves has no impact on the efficient
usage of energy. Food should be placed on the shelves in such way to ensure
proper air circulation (food should not touch each other and distance between
food and rear wall should be
kept).
You can increase storage capacity of frozen food by removing baskets and, if
present, Stop Frost shelve, maintaining an equivalent energy consumption.
Do not worry of the noise coming from the compressor.
This appliance has been designed, manufactured and marketed in compliance
with:
- safety objectives of the “Low Voltage” Directive 2014/35/EU (which replaces 2006/95/CE and subsequent amendments);
- the protection requirements of Directive “EMC” 2014/30/EU.
IKEA GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for five years from the original date of purchase
of your appliance at IKEA. The original sales receipt, is required as proof of
purchase. If service work is carried out under guarantee, this will not extend
the guarantee period for the appliance.
Who will execute the service?
IKEA service provider will provide the service through its own service
operations or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty
construction or material faults from the date of purchase from IKEA. This
guarantee applies to domestic use only. The exceptions are specified under the
headline “What is not covered under this guarantee?” Within the guarantee
period, the costs to remedy the fault e.g. repairs, parts, labour and travel
will be covered, provided that the appliance is accessible for repair without
special expenditure. On these conditions the EU guidelines (Nr. 99/44/EG) and
the respective local regulations are applicable. Replaced parts become the
property of IKEA
What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine the product and decide, at its
sole discretion, if it is covered under this guarantee. If considered covered,
IKEA Service Provider or its authorized service partner through its own
service operations, will then, at its sole discretion, either repair the
defective product or replace it with the same or a comparable product.
What is not covered under this guarantee?
- Normal wear and tear.
- Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electrochemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
- Consumable parts including batteries and lamps.
- Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible color differences.
- Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers.
- Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults.
- Cases where no fault could be found during a technician’s visit.
- Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.
- Repairs caused by installation which is faulty or not according to specification.
- The use of the appliance in a non-domestic environment i.e. professional use.
- Transportation damages. If a customer transports the product to his home or another address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by IKEA.
- Cost for carrying out the initial installation of the IKEA appliance.
- However, if an IKEA appointed Service Provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the appointed Service Provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary
- This does not apply within Ireland, customer should contact
the local IKEA dedicated after sales line or the appointed
Service Provider for further information.
(just for GB)
These restrictions do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country.
How country law applies
The IKEA guarantee gives you specific legal rights, which cover or exceed
all the local legal demands. However these conditions do not limit in any way
consumer rights described in the local legislation.
-
Area of validity
For appliances which are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country.
An obligation to carry out services in the framework of the
guarantee exists only if the appliance complies and is installed in accordance with: -
the technical specifications of the country in which the guarantee claim is made;
-
– the Assembly Instructions and User Manual Safety Information.
The dedicated AFTER SALES for IKEA appliances
Please don’t hesitate to contact IKEA appointed Authorized Service Centre
to:
- make a service request under this guarantee;
- ask for clarifications on installation of the IKEA appliance in the dedicated IKEA kitchen furniture;
- ask for clarification on functions of IKEA appliances
To ensure that we provide you with the best assistance, please
read carefully the Assembly Instructions and/or the User Manual
before contacting us.
How to reach us if you need our service
Please refer to the last page of this manual for the full list of IKEA
appointed Authorized Service Centre and relative national phone numbers.
In order to provide you a quicker service, we recommend to use the specific
phone numbers listed on this manual. Always refer to the numbers listed in the
booklet of the specific appliance you need an assistance for. Please also
always refer to the IKEA article number (8 digit code) and 12 digit service
number placed on the rating plate of your appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required for the guarantee to apply. The
sales receipt also reports the IKEA name and article number (8 digit code) for
each of the appliances you have purchased.
Do you need extra help?
For any additional questions not related to After Sales of your appliances
please contact your nearest IKEA store call centre. We recommend you read the
appliance documentation carefully before contacting us.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>