Venga VG RVC 3002 Robot vacuum cleaner User Manual

Venga VG RVC 3002 Robot vacuum cleaner

PARTS DESCRIPTION

1. Back to Base button
2. ON/OFF button
3. Front impact bumper
4. Top cover
5. Swivel front wheel
6. Auto-charging electrode
7. Battery cover
8. Anti-drop sensors
9. Central brush
10. Dust container removal button
11. Side brushes
12. Infrared Sensors
13. Side wheels
14. Speaker
15. Power switch plug
16. Main power switch

Charging dock

1. Signal emitter window
2. Indicator light
3. Power adaptor plug
4. Load contacts points

Dust Tank

1. Primary filter
2. HEPA filter
3. Top cover of dust bin
4. Bottom cover of dust bin

Water Tank

1. Hermetic lid
2. Water tank
3. Removal button
4. Mop
5. Water tank bottom plate
6. Water tank’s dust container

IMPORTANT SAFEGUARDS

Please read these instructions carefully before using the appliance, and always follow the safety and operating instructions. Important : This appliance can be used by children over 8 years old and people with reduced physical, sensory or mental capacities or with a lack of experience or knowledge if they have been given supervision or instructions concerning the safe use of the appliance and the risks involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 years and supervised. Never leave the appliance and its cord unsupervised and within reach of children less than 8 years old or irresponsible persons when it is plugged into the wall or when it is cooling down.

• Check that your mains voltage corresponds to that stated on the appliance.
• From time to time check the appliance for damages and should it be damaged, have it checked by a competent qualified electrician(*).
• Only use the appliance for domestic purposes and in the way indicated in these instructions.
• Never immerse the appliance in water or any other liquid for any reason whatsoever (see chapter “Cleaning”). Keep it dry.
• Never use the appliance near hot surfaces.
• Unplug the appliance before cleaning it. Never use the appliance with its adaptor outside and always place it in a dry environment.
• Never use accessories or an adaptor that are not recommended by the producer (see characteristics of the adaptor). They could constitute a danger to the user and risk to damage the appliance. Make sure the accessories are properly fitted before use.
• Never use the appliance to vacuum matches, pointed objects, cigarettes butts or other glowing things.
• Never move the appliance by pulling the cord. Make sure the cord cannot get caught in any way. Do not use the cord to hang your appliance. Do not wind the cord around the appliance and do not bend it.
• This product is suitable for cleaning indoor wood floors, rubber floors, ceramic tiles and short-haired carpets, but it is not suitable for cleaning plush carpets.
• Do not use this product on stairs.
• Respect the MAX level indicator.
• Do not use this product in a potentially hazardous environment, such as gas stations, oil depots, chemical factories and other flammable and explosive places.
• Do not use this product to remove flammable or volatile liquids, such as gasoline, kerosene, paint, detergent, alcohol, perfume, floor cleaner and so on.
• Do not stand or sit on the machine.
• Pay attention to babies, children or pets when using this product to avoid danger.
• If you use the appliance with a damaged air filter, the appliance might get damaged. Make sure to check the good quality and placement of the filter.
• Never replace the batteries yourself. If the batteries have to be replaced, please contact a competent qualified electrician(*).
• When you decide to throw away the appliance, make sure to remove the batteries and to dispose of them in an ecological manner by handing them in at a place destined to this end.
• Always unplug the appliance before removing the batteries.
• If liquid coming out of the batteries comes into contact with clothes or with skin, immediately clean the polluted surface with clear water and consult a doctor.

(*) Competent qualified electrician: after-sales department of the producer or importer or any person who is qualified, approved and competent to perform this kind of repairs in order to avoid all danger. In case of need you should return the appliance to this electrician.

BEFORE FIRST USE

• Remove any power cords and small objects from the floor that may obstruct your Venga robot vacuum cleaner. Fold any tasseled edges of area rugs underneath to prevent tangling when vacuuming.
• Avoid cleaning very dark coloured, high-pile rugs or rugs thicker than 1.02 in. / 26 mm, as they may cause the appliance to malfunction.
• Keep the robot vacuum cleaner away from spaces lower than 3.94 in. / 100 mm to prevent it from getting stuck. If necessary, place a physical barrier to block off the problem areas.
• Keep the robot vacuum cleaner away from wet areas.
• The robot vacuum cleaner may climb on top of objects less than 0.71 in. / 18 mm tall. Remove these objects if possible.
• Place physical barriers in front of fireplaces and areas that could damage the robot vacuum cleaner. It is also recommended to place physical barriers to block off areas where the robot vacuum cleaner may fall.
• Remove the foam blocks beside the bumper before use.

NOTE : Cliff sensors prevent the robotic vacuum cleaner from falling down stairs, steep steps or slopes. The sensors can be impaired when dirty or when used on highly reflective / very dark floors and work less effectively.

Anti-fall sensors can also be triggered by strong sunlight. If this causes the robot to move in an unusual pattern, please use the curtains to prevent sunlight from entering the room, or switch the robot on later when the strong sunlight has subsided.

A. Charging dock position

• Place the charging station against a wall and on a flat surface. Avoid rugs or carpets.
• Make sure the space is open and clear. Pay attention to the following minimum distances :
  • 2 meters (6 feet) in front of the charging dock
  • 1 meter (3 feet) on both sides of the charging dock.
• Connect the round plug to the adaptor. To change the plug, press the switch and turn the plug counterclockwise.
• Connect the small end of the power adapter to the connector on the back of the charging station and plug the other end into an electrical outlet. Always leave the charging station connected, otherwise the robot will not automatically return to it.

B. Install side brushes
Install the side brushes on the underside of the robot by pushing a brush into each slot provided.
Make sure you place them with the appropriate letter (“L” or “R”).

C. Main power switch
The main power switch of your Venga robot vacuum cleaner is on the side. D. Charging the robot
Note : A new battery does not come come with a full charge and must be entirely charged before using the device for the first time. Please charge the robot at least 4 hours before using it for the first time. Charge the battery at room temperature between 4 and 40 ° C.
Your Venga robot vacuum cleaner can be charged in two ways :

• Place robot onto the charging station, make sure the charging contact points on the charging station match up with those underneath the robot. The green LED light will start to blink slowly as the robot is charging
• Plug the power adaptor directly into the machine and connect the other end to the power supply.

Note : If you are using the charging station, pressing the ON / OFF button ( ) will pause the charging while carrying out the cleaning work. However, this operation cannot be performed when the power adapter is used for direct charging.
Note : When cleaning is complete or the battery charge is less than 20%, the robot will automatically switch to charging mode and start searching for the charging station. The signal width between the charging station and the robot is about 4 m. If the robot does not receive the signal, it searches along the edges to find the charging station again.

E. Wi-Fi Connection
Note : The device only supports a 2.4GHz Wi-Fi network.

Please follow the procedure in the separate wi-fi connection instructions placed on the top of the robot vacuum cleaner.

GENERAL OPERATION

base.
Breathing green| The battery is charging.
Permanent green| The battery is fully charged.
Flashing blue| The robot is on standby.
Permanent blue| The vacuum is operating.
Off| The robot is off/Sleep mode. To conserve power, the light automatically turns off when the robot is not docked to the charging station and has been inactive for 10 minutes.

Quick Start

• Turn on the main power switch on the side of the robot.
• Press the button to awaken the robot if the robot was in  sleep mode.
• Press the button a second time to start cleaning.
• To pause the robot, press the button and press the same  button again to resume the cleaning cycle.
• Press the “Back to Base” button to send the robot back to the charging station.

REMOTE CONTROL
Note : Install 2 AAA batteries before using the remote control for the first time. Make sure the positive and negative ends are facing the correct direction as indicated in the battery compartment

START/STOP button
Wake up the robot vacuum cleaner and start / pause / continue the cleaning cycle.

Return to Base Station button
To stop the cleaning and the cycle and the robot to send back to the charging station.

Guidance button :
If you want to guide the robot to a specific spot, press the direction button /▼to move forward/backward and ◄/► to rotate left/right.

CLEANING MODES
Auto Cleaning Mode : the robot starts cleaning and combines the different cleaning modes in one mode to optimize the cleaning of your house to the maximum.

The robot continues this process until it has cleaned the entire area. When the cleaning cycle is finished, the robot returns to the charging station to recharge.

Press the button on the remote control to start the program.

Spot Cleaning Mode : The robot will use a designated point as the center of the area to focus, and will clean with horizontal and vertical paths.
To start, place your robot on top of the spot to clean and press on the remote control.

Edge Cleaning Mode : in Auto Cleaning mode, the robot starts the edge cleaning mode automatically once it has finished cleaning the open areas to ensure cleaning along the walls.

Press the button on the remote control to start.

Max Cleaning Mode: The robot increases its suction power to allow more thorough cleaning.
Note : Max cleaning mode can only be activated during operation in Auto cleaning mode.

FLOOR MOPPING CLEANING
Once the floor has been thoroughly vacuumed, you can swap the dust container for the water tank included in the original packaging to continue the cleaning process. The robot is equipped with a water tank with a drip stop control: the amount of water used to moisten the mop can be electronically controlled with the remote control.

• Open the airtight lid and pour water into the water tank
  Note : Remove the water tank before charging the robot. Do not use the mop outdoors. Remove carpets before using the mop to prevent water damage.

• Attach the mop to the underside of the water tank and make sure it is properly attached

• Remove the dust tank and introduce the water tank in the robot.
  Note : After cleaning the floor, empty the water tank, rinse it thoroughly with clean water and store it in a dry place to avoid unpleasant odours. Make sure the 4 water drainage holes are not blocked. If necessary, unlock it with a small needle.

• It is possible to set different water flow levels for specific cleaning needs. Press the water flow button on the remote to adjust the waterflow speed..

TIME SETTING

1. To set the date and time, press the clock button on the remote control. Make sure the robot is not cleaning while you are setting the clock.
2. When the date icon is flashing, press ▲/▼ to select the current day. Press the START/STOP button to confirm the setting.
3. The hour starts flashing, press ▲/▼ to set the time then ► to set the minutes with ▲/▼. Press to complete the setting.

CLEANING SCHEDULE

1. Press button on the remote control, the schedule and date icons will flash. Press /► to select a cleaning day, press ▲ to lock the selected day or ▼ to cancel it.
   (SUN : Sunday, MON : Monday, TUE : Tuesday, WED : Wednesday, THU : Thursday, FRI : Friday, SAT : Saturday).

2. Then press the button to set the cleaning hour during the scheduled day. As the  hour starts flashing, press ▲/▼ to set the time then ► to set the minute with ▲/▼.  press to complete the setting. The information on the screen go back to the  current day/time, and the icon  remains displayed.

Example : You want to clean Monday at 10:30 and Friday at 20:15.

Press :

Then : Note : Press button on the remote control for 4 seconds to erase cleaning schedules.

APP OPERATION

1. App Settings : connect to Alexa / Google Assistant, manage notification, …
2. Current status of the robot vacuum cleaner
3. Position of the robot on the map
4. Restricted Area/Virtual Wall : This function offers the possibility of defining areas which the robot should not enter. In addition, thanks to virtual walls, you can separate entire rooms.
5. Room Editing : Allows to name the different rooms of the home (the robot must map different rooms in your house to enable this function).
6. Robot Settings : create a cleaning schedule, adjust the mop dripping, volume setting, …
7. Auto Cleaning Mode : the robot starts cleaning and combines the different cleaning modes in one mode, optimizing the cleaning of your home to the maximum.
8. Spot Cleaning Mode : The robot will use a designated point as the center of the area to focus, and will clean with horizontal and vertical paths.
9. Select Room : to do an auto cleaning in a specific room (the robot needs to map different rooms in your home to allow this function).
10. Cleaning Zone : Assign a cleaning zone for the robot on the map. This will not vacuum outside the drawn zone.
11. Return to the charging station: Stops the cleaning cycle and instructs the robot vacuum cleaner to return to the charging station.

CLEANING AND MAINTENANCE

In order to ensure maximum suction power of the robot and long-term reliability, we recommend that you follow the following care tips regularly.
Note : Disconnect the robot from power supply and allow it to cool before cleaning. Never submerge the robot, the charging dock or the power adaptor in water or any other liquid or place it under running water. To avoid damaging the internal parts of the device, do not allow water or other liquids to enter the ventilation slots.

Recommended frequency of cleaning / replacement of spare parts:

| Cleaning| Replacing
---|---|---
Dust tank| After each use| –
Filters| Once every week| Every 2 months
Central brush| Once every week| Every 6-12 months
Side brushes| Once every month| Every 3-6 months(or when visibly

worn)

Sensors| Once every month| –
Charging pins| Once every month| –
Swivel wheel| Once every month| –

A. Emptying and cleaning the dust tank

1. Press the release button to remove the dust tank.
2. Open dust tank’s hatch to empty it.
3. Remove the primary filter by grasping the yellow tab and take out the HEPA filter from it.
4. Shake off debris and dust from the filters.
5. Wash the dust tank frame and make sure it is empty and clean.
6. Once the dust tank frame is fully dry, put the filters back in place.

Emptying and cleaning the water tank

1. Press the release button to remove the water tank. Take the dust bin out from the water tank assembly Open dust tank’s hatch to empty it.
2. Remove the primary filter by grasping the yellow tab and take out the HEPA filter from it.
3. Shake off debris and dust from the filters.
4. Wash the dust tank frame and make sure it is empty and clean.
5. Once the dust tank frame is fully dry, put the filters back in place.

Note : The dust tank frames should be air-dried after washing and should not be exposed to direct sunlight. Do not wash the HEPA filter with water. If the primary filter and HEPA filter are damaged, replace them in time to avoid damage to the internal motor of the robot.

C. Cleaning the mop
Remove the mop from the water tank, wash the mop with water and let it dry.

D. Central and side brushes maintenance

• Remove the central brush’s cover by gently pressing the two locks, take out the brush, clean the compartment and the vacuuming channel with a damp cloth.

• Clean the rolling brush. If any hair, threads or yarn got stuck, cut them with the help of the cleaning tool.

• Remove the side brushes, use a damp cloth to clean the dust. Make sure you correctly place them with their corresponding letter (“L” or “R”).

E. Wheels, sensors and load contacts maintenance

• Carefully pull out the swivel wheel with a flat screwdriver (be careful not to scratch the drop sensor beforehand) and clean the swivel wheel with the cleaning tool. You can gently apply some mechanical grease to the bar for better rotation.
• Dust off the cliff sensors and the front bumper to maintain the best performance.
• Clean the load contacts points of the charging dock and the robot with a dry cloth.

TROUBLESHOOTING

Your robot will tell you when something is wrong with distress signal. It will also make an announcement and display an error message on the app.

ROBOT DISTRESS SIGNAL| LIKELY CAUSE| WHAT TO DO
---|---|---
Green and blue LED flashing alternately.| Side brush/rolling brush failure.| Check and clean the brushes.
Blue and turquoise LED flashing alternately.| Front bumper / cliff sensor failure.

Robot picked-up from the ground.

| Check and clean the cliff sensors and the front bumper.

Put the robot on a stable surface.

Turquoise LED flashing quickly| Fan failure.| Check the fan condition.

PROTECTION OF THE ENVIRONMENT – DIRECTIVE 2012/19/EU
In order to preserve our environment and protect human health, the waste electrical and electronic equipment should be disposed of in accordance with specific rules with the
implication of both suppliers and users. For this reason, as indicated by the symbol on the rating label or on the packaging, your appliance should not be disposed of as unsorted municipal waste. The user has the right to bring it to a municipal collection point performing waste recovery by means of reuse, recycling or use for other applications in accordance with the directive.

ERP DECLARATION – REGULATION 1275/2008/EC
We, TKG SRL, hereby confirm that our product meets the requirements of regulation 1275/2008/EC. Admittedly, our product does not dispose of a function to minimize the power consumption, which should according to regulation 1275/2008/EC put the product in off or standby mode after finishing the main function, but this is practically impossible, as it would compromise the main function of the product so strongly, that using the product would no longer be possible!
For this reason we always tell the customer in our instruction manual to unplug the appliance immediately after use.
The user manual is by simple request also available in electronic format from the after-sales service (see warranty card).

References

• Accueil | Venga!

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