Venga VG RVC 3000 BK Robot Vacuum Cleaner Instruction Manual

Venga VG RVC 3000 BK Robot Vacuum Cleaner

IMPORTANT SAFEGUARDS

Please read these instructions carefully before using the appliance, and always follow the safety and operating instructions.
Important: This appliance can be used by children over 8 years old and people with reduced physical, sensory or mental capacities or with a lack of experience or knowledge if they have been given supervision or instructions concerning the safe use of the appliance and the risks involved. Children should not play with the appliance.
Cleaning and user maintenance should not be done by children unless they are older than 8 years and supervised. Never leave the appliance and its power cord unsupervised and within reach of children less than 8 years old or irresponsible persons when it is plugged into the wall or when it is cooling down

Check that your mains voltage corresponds to that stated on the appliance.

• From time to time check the appliance for damage. Should it be damaged, have it checked by a competent and qualified electrician (*).
• Only use the appliance for domestic purposes and in the way indicated in these instructions.
• Never immerse the appliance in water or any other liquid for any  reason whatsoever. Keep it dry.
• Never use the appliance near hot surfaces.
• Unplug or switch off the appliance before cleaning it. Never use the appliance with its adapter outside and always place it in a dry environment.
• Never use accessories or an adapter that are not recommended by the producer. They could constitute a danger to the user and a risk of damage to the appliance.
• Never use the appliance to vacuum matches, pointed objects, cigarette butts or other flammable objects.
• Pay attention to babies, children or pets when using this product, in order to avoid danger.
• Never move the appliance by pulling the power cord. Make sure the power cord cannot get caught in any way. Do not use the power cord to hang your appliance. Do not wind the power cord around the appliance and do not bend it.
• This product is suitable for cleaning indoor wood floors, rubber floors, ceramic tiles and short-haired carpets, but it is not suitable for cleaning plush carpets. Please pay attention to any rubble that may cause scratch marks on wood floors when pushed around by the robot.
• Do not use this product on stairs.
• Do not use this product in potentially hazardous environments, such as gas stations, oil depots, chemical factories and other flammable or explosive places.
• Do not use this product to remove flammable or volatile liquids, such as gasoline, kerosene, paint, detergent, alcohol, perfume, floor cleaner and so on.
• Do not stand or sit on the machine.
• If you use the appliance with a damaged air filter, the appliance might get damaged. Make sure to check the good quality and placement of the filter.
• Never replace the batteries yourself. If they are to be replaced, please contact a competent and qualified electrician (*).
• When you decide to throw away the appliance, make sure to remove the batteries of the remote control and to dispose of the appliance in an ecological manner by handing it in at a place destined to this end.
• Always unplug the appliance before removing the batteries.
• If liquid coming out of the batteries comes into contact with clothes or skin, immediately clean the polluted surface with clear water and consult a doctor.
• If the appliance contains rechargeable batteries, do not replace them with ordinary batteries.

*()** Competent and qualified electrician: after-sales department of the producer or importer or any person who is qualified, approved and competent to perform this kind of repairs in order to avoid all danger.

Welcome to the Venga! family. We’re happy to have you as our customer and hope to make your life easier with our carefully selected product range. This robot vacuum cleaner has been in the market for over 3 years. This means that we have over 26 thousand hours of experience during which our team and our customers helped us make this item even better over time. Here are a few tips to optimize your experience with your robot vacuum cleaner:

• Let’s take a quick look at how your RVC 3000 sees the world: its sensors bounce infrared rays off the floor and walls to measure the distance to them. If the robot detects a sudden increase in the distance to the floor, for example on stair edges, it will stop and turn around. Please note, very dark floors or strong direct

• sunlight can trick the cliff sensors because infrared rays may not return to the sensors. An easy solution is closing the curtains to block strong sunlight – or simply using the robot later.  Similarly, the robot may have difficulties detecting dark walls, sharp corners and thin furniture feet. In this case, the front bumper will guarantee a smooth contact.

• Keep cables out of the robot’s pathway! Cables are too thin to be detected by a robot vacuum cleaner and it will get tangled in them. In the same way, do not let your robot access to long-haired carpets.

• The RVC 3000 navigation system consists of a series of programs to move in space. It may pass over the same path several times and seem to avoid some spots. But don’t worry: your robot is very thorough and will clean every spot it can reach.

• Prevent the robot from entering spaces that are too tight or too low for it to pass through, as it may get stuck.

• The closer the robot is to the charging dock, the easier it can return to it.
  If the robot is far away from the charging dock and out of signal reach, it will use a customized pattern until it reaches the signal again. Please be patient while it finds its way back.

• Clean the brushes on a regularly basis. As for all robot vacuum cleaners, long hair can quickly block the side brushes, the rolling brush and even the wheels. Also, remove the dust in the filters as often as possible to ensure consistent performance – your robot does the dirty work but likes to stay clean!

In a nutshell: for an optimal experience, keep your house “robot vacuum cleaner friendly” (no loose cables or other things that could hinder its movement).
Let it work while you are sleeping or enjoying some time off and come back later to be amazed by the cleanliness of your house and the unexpectedly large amount of dust your robot was able to collect.

DEVICE

ACCESSORIES

Charging dock

|

Remote control (with batteries)

| Adapter
---|---|---

Cleaning tool

Dust bin

|

HEPA filter + Foam filter

|

Side brushes

Rolling brush

|

Water tank

|

Mops

CHARGING DOCK

REMOTE CONTROL

Insert 2 AAA batteries before using the remote control for the first time. Make sure the positive and negative ends are facing the correct polarity direction as marked in the battery compartment. (see “+” and “-” markings).

INDICATOR LIGHT SIGNALS

Refer to the Troubleshooting – Error Tone section in this instruction manual for solutions

QUICK START

Plug in the charging dock, and place the remaining excess cable into the cable storage space at the bottom of charging dock.
Note: if you don’t put the excess cable into the storage space, it may get tangled with the robot while charging or cleaning.

Charging dock position

Place the charging dock on a hard, level surface and against a wall.

Make sure the area around the charging dock is open and uncluttered, leaving at least:

• 2 m / 6 ft in front.
• 1 m / 3 ft on both sides.

Install the charging dock in a location that your Venga! robot can easily access. Always keep the charging dock plugged in.

Install side brushes

Attach side brushes to the bottom of the robot by pressing a brush into each slot.

Remove the bumper protectors and turn on the main power switch on the bottom of the robot.

Charge the robot

Place the robot onto the charging dock, making sure the charging contact pins on the charging dock match up with those underneath the robot.
If successful, you will hear 3 tones and the robot will start charging with a beathing orange light.

Start cleaning

HOME CLEANING

Automatic cleaning

To start the automatic cleaning mode, press the “AUTO” button on the remote control or press the power button

To maximally clean the surface, the robot alternates between cleaning modes in the open areas:

Zigzag mode: the robot moves in back-and-forth pattern.

Random mode: the robot moves in random directions.

Edge cleaning mode: the robot cleans along walls and around furniture legs.

Spot cleaning

When you select spot cleaning, the robot cleans a defined area by spiraling about 1 metre in diameter outwards, and then back inwards.
When you use this mode, the robot boosts its vacuum power to provide the best possible cleaning results. To start, place your robot on the spot you want it to clean and press the spot cleaning button on the remote control.

Edge cleaning

Room cleaning

When a specific room needs to be cleaned, please press the room cleaning button on the remote control. The robot will combine spiral cleaning, random cleaning and edge cleaning. It will stop after 30 minutes and switch to return to charging dock mode.

Maximum suction

The robot increases its suction power to provide a deeper cleaning process when you press the “MAX” button on the remote control. Maximum suction is off by default. You can activate it at any point during a cleaning program.
Please be aware that this extra boost of power will consume more energy and that the robot will have to return to the charging dock more often for charging.

Mop cleaning

The robot is equipped with a water tank that enables it to mop floors. Attach the cloth and fill the tank with water. Remove the dust bin. Place back the water tank and start the desired cleaning mode.
When finished, empty the water tank, rinse it with clean water and store it in a dry environment or it may become cloggy and smelly. Check that the 4 water drainage holes are not blocked. If necessary, unblock them with a small needle.

Return to charging dock

When at any point the robot’s power drops below 20%, it will go into return to charging dock mode by lowering the rotation speed of the brushes and using a customized movement pattern to return to its charging dock.
The maximum signal range from the charging dock to the robot is 6 metres, but it can be considerably shortened by any obstacle in front of the charging dock. Make sure the area around the charging dock is open and uncluttered – cf. Charging dock position.

CLEANING SCHEDULE]

Setting the clock on the remote control

Press the button on the remote control.
The hour section begins
to flash in the clock display setting window.|

Press the ▲ or ► button to select the desired figures. Press the ◄ or ► button to select the minute or hour section.

| Then press the button. The robot will beep when the clock setting is completed.
---|---|---

Setting a cleaning schedule

Press the button on the remote control, and then the hour section begins to flash in the clock display setting window.

|

Press the ▲ or ► button to select the desired figures. Press the ◄ or ► button to select the minute or hour section.

|

Then press the button. Make sure the robot beeps to confirm the schedule. It will start the automatic cleaning mode every day at the scheduled time.

---|---|---

Canceling a cleaning schedule

Press and hold the button for approximately 4 seconds on the remote control, the robot will beep twice when the cleaning schedule has been cancelled completely.

Note:

• Make sure the remote control is located near the robot while setting the clock or schedule as it has to communicate with the robot.
• The clock works with the 12-hour time system. Make sure you use the right time period (AM = morning, 00:00 to 11:59. PM = afternoon, 12:00 to 23:59).
• The start of the scheduled cleaning cycle can be about 5 minutes off the set time.

CLEANING AND MAINTENANCE

To keep your Venga! robot reliable and operating at peak performance, please perform the following care procedures. If you notice the robot picking up less dust or debris from your floor, then please empty the dust bin and clean the filter and the rolling brush. Cleaning the brushes is important as hair may remain stuck and block them.
Recommended cleaning/replacement frequency:

brush guard becomes visibly worn
Charging pins| Once every month| –
Swivel wheel| Once every month| –

A spare parts kit is available on Amazon under the name: SP VG RVC 3000 KIT
(ASIN reference: B081HHJYY8). It is suitable for VG RVC 3000 WH / VG RVC 3000 WH BS /  VG RVC 3000 BK / VG RVC 3000 BK BS.

Emptying the robot’s dust bin

1. Press the bin release button to remove the dust bin.
   

2. Open dust bin’s hatch to empty it
   

Cleaning the robot’s filter

1. Remove filter by pulling the white tab
   

2. Brush the HEPA filter (white) with the cleaning tool. You can also vacuum it with a crevice tool, if possible. Clean the foam filter (black) with water. Make sure it is dry before putting it back in the case.
   

Cleaning the robot’s rolling brush, side brush, swivel wheel and sensors

1. Remove the brush cover by simultaneously pushing the two tags holding it, then remove the rolling brush. Clean the suction inlet with a cloth.
   

2. Clean the rolling brush: if any hair, threads or yarn got stuck, simply cut them loose with the help of the cleaning tool that has been provided with your robot. Then carefully remove everything. Only if the rolling brush can rotate freely, your Venga! robot can operate at peak performance.
   

3. Remove the side brushes, use a cloth to remove the dust from the brushes.
   

4. Pull out the swivel wheel, then clean it with the cleaning tool.

5. Dust off the cliff and anti-collision sensors to maintain optimal performance.

6. Clean the charging contact pins of the charging dock and the robot with a clean, dry cloth
   

Our recommendations to maximally extend the battery’s lifespan

• When using for the first time, first use the remaining power of the robot, then charge it for 4-6 hours.
• Avoid over discharge of the battery.
• If the robot does not have to operate for more than 3 days, we advise to fully charge it and turn off the main power switch on the bottom.

TROUBLESHOOTING – ERROR TONE

Your Venga! robot will tell you when something is wrong with a two-tone distress sound. The indicator will also blink or light up in red. Refer to the chart below to resolve the robot’s problem.
For some errors, rebooting the robot may resolve the problem. To reboot the robot, use the main power switch on the bottom of the robot. You will hear a tone signifying a successful reboot.

ROBOT BLINKS AND INDICATES

|

LIKELY CAUSE

|

WHAT TO DO

---|---|---

Solid red indicator light

|

BEEP Once

|

A wheel is stuck.

|

Clean the swivel and driving wheels, ensure none of them are blocked and press the power button to restart the robot.

BEEP Twice

|

A side brush can’t rotate.

|

Clean the side brush and press the power button to restart the robot.

BEEP Three times

|

The suction pipe or the filters are clogged.

|

Remove and empty the dust bin. Clean the suction pipe. Clean the filters.

BEEP Four Times

|

The rolling brush can’t rotate.

|

Remove and clean the robot’s rolling brush and caps.

Breathing red indicator light

|

BEEP Once

|

The robot is stuck.

|

Free the robot and restart the cleaning.

BEEP Twice

|

The bumper is stuck.

|

Check whether the bumper is flexible.

BEEP

Three times

|

The cliff sensors are dirty. The robot is hanging over a cliff. The robot is stuck on a dark surface.

|

If the robot is hanging over a drop edge or is placed on a dark surface, start it in a new location. Otherwise, wipe its cliff sensors with a dry cloth.

BEEP Four Times

|

The robot cannot return to its charging dock or there is charging error.

|

Ensure there are no obstacles in front of the charging dock.
Wipe the charging contact pins on both the charging dock and robot with a clean, dry cloth.

PROTECTION OF THE ENVIRONMENT –  DIRECTIVE 2012/19/EU

In order to preserve our environment and protect human health, the waste electrical and electronic equipment should be disposed of in accordance with specific rules with the implication of both suppliers and users. For this reason, as indicated by the symbol on the rating label or on the packaging, your appliance should not be disposed of as unsorted municipal waste. The user has the right to bring it to a municipal collection point performing waste recovery by means of reuse, recycling or use for other applications in accordance with the directive.

ERP DECLARATION – REGULATION 1275/2008/EC

We, TKG SRL, hereby confirm that our product meets the requirements of regulation 1275/2008/EC. Admittedly, our product does not dispose of a function to minimize the power consumption, which should according to regulation 1275/2008/EC put the product in off or standby mode after finishing the main function, but this is practically impossible, as it would compromise the main function of the product so strongly, that using the product would no longer be possible!
For this reason we always tell the customer in our instruction manual to unplug the appliance immediately after use.
The user manual is by simple request also available in electronic format from the after-sales service (see warranty card).

UNITED KINGDOM AUTHORIZED REPRESENTATIVE

Team Kalorik Group (UK) Limited
c/o MICHAEL HEAVEN & ASSOCIATES
LIMITED 47 CALTHORPE ROAD,
Edgbaston, BIRMINGHAM, B15 1TH,
Great-Britain

FREQUENTLY ASKED QUESTIONS

The robot cannot be activated.

– Make sure the main power switch is in the ON position.
– Make sure the battery is fully charged.
– Replace the batteries (2 AAA) of the remote control.
– Make sure the remote control is within range (5 m) of the robot.
– If you still have trouble, turn off the main power switch and then turn it back on.

The remote control does not work.

– Replace the batteries of the remote control.
– Make sure the robot is turned on and is fully charged.

The robot stops working suddenly.

– Check if the robot is trapped or stuck on an obstacle.
– Check if the power is too low.
– If you still have trouble, turn off the main power switch, wait for 2 seconds, then turn it back on.

You can’t schedule cleaning.

– Make sure the main power switch on the bottom of robot is switched on.
– Make sure the time, 12-hour time period (AM/PM), and the scheduled time have been set correctly.
– Make sure the remote control is located near the robot while setting the clock or schedule as it has to communicate with the robot.
– Check if robot’s power is too low to start cleaning.

Suction power is weak.

– Check if any obstructions are blocking the suction inlet.
– Empty the dust bin.
– Clean the filters with a vacuum cleaner or with the cleaning tool.
– Check if the filters are wet due to water or other liquids on the floor. Air dry the filters completely before use.

The robot can’t be charged.

– Check if the indicator light on the charging dock lights up. If not, contact the service center to repair or replace the charging dock.
– Dust off the charging contact pins with a dry cloth.
– Check if you can hear a beep when the robot returns to the charging dock. If not, contact the service center to repair or replace the charging dock.

The robot can’t return to the charging dock.

– Remove objects within 1 m to the left and right side and within 2 m of the front of the charging dock.
– When robot is in the vicinity of the charging dock, it will return to it more quickly. However, if the charging dock is located far away, the robot will need more time to return. Please be patient while it finds its way back.
– Clean the signal transmitter.

The rolling brush doesn’t rotate.

– Clean the rolling brush.
– Check if the rolling brush and brush guard have been installed properly.

The robot movements or travel path are abnormal.

– Carefully clean the sensors with a dry cloth.
– Restart the robot by turning the main power switch off and on.

References

• Accueil | Venga!

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