City Theatrical P/N 5904 Multiverse Studio Receiver 900MHz / 2.4GHz User Manual

Multiverse ® Studio Receiver
2.4GHz
P/N 5904
User’s Manual

Rev 1.1
© 2021 City Theatrical, Inc.

Compliance

FCC Compliance Statement (United States)
This device complies with Part 15 of the Federal Communications Commission (FCC) Rules.
Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
IC Statement
This device complies with Industry Canada’s license-exempt RSS. Operation is subject to the following two conditions:

1. This device may not cause interference; and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Safety Notices

Please read this entire manual before using your new equipment. Please keep the manual in a safe place so you can refer to it in the future as required.
The Multiverse wireless DMX/RDM System is intended for use only by qualified professionals. Connection, installation, and hanging of this equipment must be performed in accordance with all pertinent local, regional, and national safety codes and regulations.
Do not operate in excessive heat/direct sunlight. Be sure installation provides adequate ventilation. There are no user-serviceable parts inside! Refer to qualified service personnel!
RF Exposure: The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter.

Introduction

City Theatrical’s 5904  Multiverse Studio Receiver 2.4GHz brings the advanced features of the Multiverse wireless DMX/RDM system to the film and video world, where fast setup and reliability are key objectives. The weather- resistant Multiverse Studio Receiver contains a long-life lithium-ion polymer battery giving 20 hours of use. The Multiverse Studio Receiver has a full four-button user interface with a backlit LED display that makes setup easy and gives feedback on system performance.
The 5905 Multiverse Studio Receiver contains a 2.4GHz radio and allows the user to select which single universe to receive, and which radio band to use via the Multiverse Show ID.
The DMX corded connector allows the Multiverse Studio Receiver and external antenna to hang below the lighting fixture, giving improved data fidelity.
5904 Multiverse Studio Receiver Features

• 2.4GHz Broadcast Radio
  Transmit and receive on the 2.4GHz band.

• Long Life Rechargeable Battery
  20-hour battery life with default settings

• Rugged and Splashproof
  |The IP61 rated plastic case makes it splashproof and rainproof (but not for permanent outdoor use).

• User Selectable SHoW IDs
  City Theatrical has always produced wireless DMX products that allow the user to select the optimum transmission method. Users may select full bandwidth hopping, hopping limited to a section of the spectrum (including areas of the spectrum outside of the Wi-Fi range), or adaptive hopping.

• MDX (Multiverse SHoW IDs only)
  MDX is a form of DMX optimized for wireless broadcast that dramatically reduces data being broadcast, thereby reducing unneeded radio energy.

• MDM (Multiverse SHoW IDs only)
  Multiverse is able to broadcast RDM information without disrupting the DMX broadcast. This feature is not available even in wired RDM systems.

• SHoW Key Security (Multiverse SHoW IDs only)
  SHoW Key is an additional three-digit code that can be added to the Multiverse SHoW ID that will prevent any other system set on the same SHoW ID from interfering with your system.

• Forward Error Correction (Multiverse SHoW IDs only)
  Allows the Receiver to detect and correct errors that may occur in the wireless transmission of data.

• Ultra-Low Latency
  Total average system latency of 4ms.

• Adaptive Spread Spectrum Frequency Hopping
  Adaptive Spread Spectrum Frequency Hopping identifies and masks off hopping channels that contain interference, replacing them in the hop sequence with alternate channels.

• Adjustable Output Power
  Sometimes an application calls for the most available broadcast power, but many entertainment systems can utilize lower output power to reduce the detrimental effects on other radio systems in the venue, reduce reflections, and improve performance

• Protocols supported: ANSI E1.11 DMX512-A; E1.20 RDM

• Compatible with all Multiverse and SHoW DMX Neo products

• Users can select a single universe to receive

• A very simple user interface to set SHoW ID, the universe, and other feature

• RDM proxy and responder functions

• Firmware updatable via USB port

• USB-Power Adaptor and USB-A to USB-C cable included

• Selectable display timeout and brightness level

• Selectable Auto Off Timeout

• Battery Time Remaining displayed in both hours/minutes and percent

• Contactless charging

Installation

Multiverse Studio Receiver can either be powered with its internal battery or with 5VDC power into its USB-C connector from its included external power supply (100-240VAC in, 5VDC out) or from another external power supply (such as a lighting fixture) providing 5VDC. Turn the Receiver on or off by pushing and holding the Power/Enter button.

User Interface Screen

Upon power-up, the Multiverse Studio Receiver displays the SHoW ID, universe, radio signal quality, and DMX connection status. Pressing the “Up” or “Down” button will take you to the universe selection screen. Pressing “Enter” will select SHoW ID or the universe for editing and will commit the change when done.
Pressing the “Menu” button will take you to the Menu screen. Holding the Menu button will cancel the current edit. See page 7 for a full explanation of Menu items.

Pressing “Enter” will select SHoW ID or the universe for editing and will commit the change when done.
Pressing the “Menu” button will take you to the Menu screen. Holding the Menu button will cancel the current edit. See page 7 for a full explanation of Menu items.

SHoW ID

Default SHoW ID is 24250.
It is recommended that users perform a site survey using City Theatrical’s RadioScan™ Spectrum Analyzer before choosing a SHoW ID, to ensure optimum radio performance.
Use the default SHoW ID, or choose a SHoW ID and enter that SHoW ID into the user interface of your Multiverse transmitter (Multiverse SHoW Baby, Multiverse Node, or
Multiverse Transmitter) and all receivers. The SHoW ID and universe number (and SHoW Key, if used) must match on your transmitter and all receivers.
Multiverse Studio is backward compatible with SHoW DMX Neo products when using SHoW DMX Neo SHoW IDs. See Table 6 on page 14 for a list of SHoW DMX Neo SHoW IDs.
Here is a further explanation of the Multiverse SHoW ID numbering system:
Table 1: Selecting Your Multiverse SHoW ID

Universe

The default universe is 1.
When the Multiverse Studio Receiver is a receiver in a multi-universe system with a Multiverse The transmitter you can select the universe the Multiverse Studio Receiver will receive and output. The selected universe must match a valid universe being transmitted.
Note: If the universe selected is not being broadcast by the transmitter, the universe number will be shown in a color opposite of the background color on the user interface to alert you to the incorrect selection.

Signal Quality Bars
The signal quality bars give a visualization of signal quality as seen at the Receiver. Four bars is excellent signal quality, three bars is good signal quality, two bars is marginal, and one bar is low.
DMX
When no DMX is present “NO DMX” is displayed in red type, and “DMX” is displayed in black type when DMX is present. These colors can vary if colored backgrounds are selected.
Battery
Battery life remaining is shown in both percentages, and in hours and minutes remaining.
SHoW ID/Universe
If the SHoW ID is displayed prominently, the universe is displayed in a smaller type at the bottom of the screen, and vice versa.
Menu Screen
Pressing the “Menu” button takes you to the Menu screen.

• Power
  Output power may be user-selected as Low, Med, Hi, or Max. It is a best practice to use the least amount of output power to achieve a successful broadcast. This helps to reduce reflections which can reduce signal fidelity and reduce any potential negative effect on other radio users in the area. You can monitor signal strength via RDM. Default is Maximum.

• Antenna
  If a panel (P/N 5981) or Yagi (P/N 5982) antenna is used instead of the default Omni antenna, choose it on this menu for optimum performance and to remain in compliance with FCC and other radio compliance regulations. A (P/N

5638. adapter cable is required to use a panel or Yagi antenna.

• SHoW Key (Multiverse SHoW IDs only)
  The SHoW Key setting allows a user to enter a key to privatize their SHoW ID from another system on the same SHoW ID. SHoW IDs and SHoW Keys need to match in order for receivers and transmitters to talk to each other. Keeping your SHoW Key private will provide a level of security to your Multiverse system from unauthorized use. The range is 0 (Default) to 500.
  Table 2: SHoW IDs and SHoW Keys

• Display Color
  The background color of the display can be changed from white to magenta, cyan, green, yellow, or red. Default is white.

• RDM Traffic
  The RDM Traffic setting determines whether RDM data is passed downstream of the Multiverse Studio Receiver. It does not affect whether the Multiverse Studio Receiver is detectable by devices upstream. Default is On.

• Auto-Off Timer
  Auto-Off allows the user to set a time to turn off the Multiverse Studio if no radio signal is detected from a Multiverse Transmitter while battery power is being used. Settings are 30 minutes to 10 hours, or off. Default is 8h 00m. Whenever a radio signal is received, or when the user presses a button, the time counter begins again.

• Backlight Time
  The Backlight Timeout setting determines how long the LCD backlight will remain on after the last button press. The timeout can be set to off (backlight will never timeout) or any interval from 10 seconds to 30 minutes. Default is off. After a screen timeout, pushing any button will wake up the screen without changing the screen selection.

• Backlight Level
  Controls Backlight brightness. The range is 25%-100%. Default is 70%, which allows 20-hour battery life. 100% brightness allows 16 hours of battery life.

• Lock Screen
  The user interface screen can be locked to prevent accidental or malicious changes while leaving the SHoW ID/Universe display visible. To unlock the screen, use a long press on the menu button.

• Factory Defaults
  Resets all settings to factory defaults.

• Battery Info
  Provides information on battery status

• Multiverse Info
  Provides information on Multiverse Studio’s radio

• Firmware Info
  Lists all firmware versions loaded

• Update Firmware
  Puts Multiverse Studio into firmware update mode

RDM Settings

The Multiverse Studio Receiver can be configured remotely with a compatible RDM controller, such as DMXcat®. All of the settings available through the menu can be set via RDM. Aside from settings, you can also view the Device Model, Manufacturer, Firmware Versions, RDM UID, RF Signal Quality, RF Signal Strength, and Battery Charge %. You can also give each device a unique RDM Device Label to help with identification for configuration and troubleshooting.
Updating Firmware
Firmware updates and instructions for performing them are available on the product pages of the City Theatrical website.

Troubleshooting

Table 3: Troubleshooting Guide

Check that the power cable is properly installed using external power
Fixtures connected to the receiver are not responding.| Check that the Tx symbol on transmitters is solid and that the DMX symbol is shown on Multiverse Studio Receiver.
Check that SHoW ID, Universe, and SHoW Key (if used) match on all transmitters and receivers.

Table 4: Physical Characteristics

Product Information

Product Name| Multiverse Studio Receiver (900MHz/2.4GHz)
Part Number| 5904
Maximum Concurrent Universes| 1
Frequency Range:| 2400 — 2480 MHz
| 902 — 928 MHz

Specifications

Physical Specifications

Length| 95.25mm (3.75 in)
Length with antenna| 139.7mm (5.5 in)
Width| 46.0mm (1.812 in)
Height| 25.4mm (1.0 in)
Antenna| Dual band 900MHz / 2.4GHz 1.8dBi / 3.8dBi
User Interface| 4 Button/Backlit LCD display
Construction| ABS plastic

Electrical

Power| Internal battery; included external power supply 100-240VAC input, 5VDC output USB-A
Battery| Internal lithium-ion polymer, 20-hour life on default operating settings
Charge time| – Contactless charger: 3.5 hours – USB-C: 2.5 hours

Radio Technology

Latency| 4 ms average
RF Sensitivity| -95dBm
Loss of Data Behavior| Output stops
Broadcast Power| 3.2mW, 10mW, 32mW, 100mW EIRP
Broadcast Modes| Adaptive, Full, Low, Mid, High, Max
Show IDs| Multiverse: 307; Neo: 70
RDM Features| RDM Proxy, RDM Responder

Product Information

Use Environment| Indoor, Outdoor (splashproof, but not for permanent outdoor use)
Operating Temperature| -20° to 50°C, 0 to 40°C when charging
IP Rating| IP61
Compliance| FCC, IC
Warranty| One year

What’s Included

Table 5: Included Item Descriptions and Part Numbers

Label in
Figure| Item Description| Part
Number
---|---|---
1| Multiverse Studio Receiver 900MHz/2.4GHz| 5904
2| Power Supply, 100-240VAC input, 5VDC output USB-A| 5969
3| USB-A to USB-C cable, 1m| 5987

Face Panel

Mounting

Figure 3: Connected to and Being Powered by USC Cable to Lighting Fixture

Table 6: Commonly Used SHoW DMX Neo SHoW IDs for Use with the 2.4GHz Radio in Single Universe Systems

Multiverse Transmitters are covered by U.S. Patents #7,432,803 B2, #10,129,964 B1, and other patents pending.
Made in the USA

US HEADQUARTERS
475 BARELL AVENUE
CARLSTADT, NEW JERSEY 07072
TEL 800 230 9497 / 201 549 1160
FAX 201 549 1161| LONDON OFFICE
UNIT 1-3 WYVERN ESTATE, BEVERLEY WAY
NEW MALDEN, SURREY KT3 4PH
TEL +44 (0) 20 8949 5051
FAX +44 (0) 20 7183 6061
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www.citytheatrical.com

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