AMCREST Wi-Fi Camera Installation Guide

: June 7, 2024
: Amcrest

Table of Contents

Wi-Fi Camera
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Wi-Fi Camera

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If your experience has been something less than amazing, please drop us an email at [email protected] or give us a ring at 1-888-212-7538

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Simple. Reliable. Secure.

Simple. Reliable. Secure.
Welcome to the Amcrest Family!
QUICK START GUIDE
WI-FI CAMERA INITIAL SETUP
For the most recent version of this Quick Start Guide visit:
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THANK YOU FOR PURCHASING
AN AMCREST CAMERA!
Please follow the instructions in this Quick Start Guide to get your camera set up.
Set Up Your Camera with Amcrest Cloud ………………………………………………………………………… 3
1. Amcrest Cloud Mobile Setup Configure your new Amcrest camera, select a username and password, and add it to your Amcrest Cloud account.
Set Up Your Camera with Amcrest View Pro…………………………………………………………………… 10
1. Ethernet WiFi Camera Setup Most stable and recommended setup method for WiFi cameras
2. Device Search Setup Automatically search and add a WiFi camera on your network
3. WiFi Configuration Setup Secondary setup method for WiFi Cameras
Desktop Setup Methods……………………………………………………………………………………………… 25
Access your camera using a Windows PC or Mac computer. 1. Amcrest Surveillance Pro (Recommended)
Most stable and recommended method of accessing your camera from a computer. 2. Amcrest Blue Iris
Professional surveillance software that allows you to view, playback and record up to 64 cameras. 3. Local Desktop Setup Using Web Browsers
Recommended methods for accessing your camera using a web browser.
Alternative Access Methods………………………………………………………………………………………… 26
Alternative setup methods can be used as secondary means for setting up your camera.
Physical Installation …………………………………………………………………………………………………… 27
Resources on how to physically install your WiFi camera.
Troubleshooting/FAQ …………………………………………………………………………………………………. 29
Frequently asked questions as well as helpful tips when setting up your camera.
Information & Links ……………………………………………………………………………………………………. 33
Contact information and useful links for additional information.
FCC Compliance Statement ………………………………………………………………………………………… 34
Provides insight into the FCC compliance statement for all Amcrest cameras.

GET THE PREMIUM MONITORING EXPERIENCE WITH AMCREST CLOUD

VIDEO STORAGE MULTI-VIEW CAMERA EXPERIENCE
EXTRA FEATURES
PRICING

Amcrest Cloud

Amcrest View Pro

Secure off-site Cloud Storage View unlimited cameras simultaneously

MicroSD card
(most models)
View up to 16 Cameras

+ Alexa Support + Camera Health Check

+ Email Alerts

+ Motion Detection

+ Push Notifications + Direct Video Download

+ Push Notifications + Motion Detection + Email Alerts

+ Two-Way Audio + MicroSD Recording + NVR Recording
*NVR not included

Free Plan – Unlimited Live Viewing (No Storage) Premium plans start at $6/Camera/Month
Begin Amcrest Cloud Setup on Page 3

FOREVER FREE
Begin Amcrest View Pro Setup on Page 10

SETUP YOUR CAMERA WITH AMCREST CLOUD

AMCREST CLOUD
MOBILE SETUP

Setup procedure for adding a new camera to Amcrest Cloud.
· Before starting, it is recommeded to reset your camera. Simply unplug the power source and plug it back in.
· Please make sure your camera is plugged into a power source and an Ethernet cable is connected from the camera to your router. The Ethernet cable can be removed after setup.
· Make sure your camera and mobile device are on the same network during setup.

1

Download and open the Amcrest Cloud app from the App Store or

Play Store.

Make sure your camera is properly connected to the app and operational before it is physically installed.

2
Once you have downloaded the Amcrest Cloud app, open the app and allow all notifications. Press Sign Up to create a new Amcrest Cloud account. If you have already signed up for Amcrest
Cloud, login and skip to step 5.
3

3

4

To sign up for an Amcrest Cloud account, enter your name, and choose a username and password for the cloud account. Enter the password again into the Confirm password section.
Next, enter your email address. This will be the email address that will be associated with your cloud account. Enter the
same email address into the Confirm email address section and press the Sign Up button when you are done.

Accept the terms of use for the account. To view the terms of use, click on View Terms. Tap on Agree to accept the terms of
use and proceed with Amcrest Cloud setup.

4

AMCREST CLOUD
MOBILE SETUP

5

6

7

8

Tap on Add Camera.

Give the camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue.
5

Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to
continue.
Note: On Android mobile devices, tap on Scan QR Code to access the QR code reader.

If you are adding a new camera that does not have a set password the app will automatically detect that a new
camera is being added. Tap on OK to continue.
If you already have a set password for your camera, enter the username and password, press Next, and skip to step 10. 6

AMCREST CLOUD
MOBILE SETUP

9

10

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12

Note: For Android 8.0 and above users, you will have to enable Location Permissions in order to scan for your WiFi Network

Set a new password for your device. The password must be between 8 to 32 characters long and contain
only letters and numbers.
When you have finished setting the password, enter the password again in the Confirm Camera Password section.
Tap Next to continue.

If you are connecting a WiFi device to the cloud and would like to enable WiFi via the Ethernet WiFi Setup Method, tap
on Setup Camera WiFi. Additionally, if you would like to skip the WiFi setup process and have your WiFi camera running solely as a wired device,
tap on Skip WiFi Setup.
7

If you wish to enable WiFi on your WiFi device, tap Scan to scan and select your WiFi network from the Wireless Network List.
Enter the password for your WiFi network into the Password field. When the WiFi password has been
entered, tap Next to continue.

Confirm and adjust any needed settings for your camera. When all settings have
been confirmed, tap on Finish.
8

13
Your camera has now been successfully added to your Amcrest Cloud account.

For more information on how to set up your camera on Amcrest Cloud using a web browser on Windows or Mac, visit amcrest.com/amcrestcloudwebsetup
www.amcrest.com/cloudwalkthrough
www.amcrest.com/amcrestcloudwebsetup

SETUP YOUR CAMERA WITH AMCREST VIEW PRO
AMCREST VIEW PRO
ETHERNET WIFI SETUP
Recommended WiFi setup method for adding a new WiFi camera to Amcrest View Pro. · Please ensure your camera is plugged into a power source
and your Ethernet cable is connected from the camera to your router. The Ethernet cable can be removed after setup. · Make sure your camera and mobile device are on the same network during setup. · Android users using Android 8.0 and above and iOS users using iOS 13.0 and above please allow location access to allow the app to access connected Wi-Fi devices.
1
Download and open the Amcrest View Pro app from the App Store or Play Store.

Make sure your camera is properly connected to the

9

app and operational before it is physically installed.

2
Once all permissions have been allowed, tap the Start button to begin setting up your camera. 10

AMCREST VIEW PRO
ETHERNET WIFI SETUP

3

4

5

6

Tap on Wifi Camera.

Tap on Ethernet WiFi Setup

Connect an Ethernet cable from the router to the camera and power the device with the included power adapter.
Allow the device to initialize and press Next to continue.

Ensure your smartphone or tablet is connected to the same WiFi network as your camera.
Tap Next to continue.

11

12

AMCREST VIEW PRO
ETHERNET WIFI SETUP

7

8

9

10

Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue.
Android users, please verify the S/N on your device has been properly scanned. Tap Next to continue.

Give the camera a name (e.g. Garage, Kitchen, Living Room, etc.) and provide the username and password for your camera. The default username and will be admin.
Tap Next to continue.
Note: You can tap on the icon to verify the password. 13

Choose your WiFi network from the WiFi list and enter the password for your SSID.
Tap Next to continuee.
Note: Please make sure Location Permissions are enabled to scan for your WiFi Network.

Remove the Ethernet cable from your camera and wait 30 seconds, then tap Start Live View.
14

11

12

The app will prompt you to change the password. Enter a password between 8 and 32 characters and confirm the
password.
Tap Modify Password to continue. iOS users, tap OK to continue.

Your camera is now set up and ready for use in the Amcrest View Pro app.

For more information on how to use the major features on the app tap Yes to access a walkthrough of the app. You can access the walkthrough at any time in the app by going to Help>Wizard.

AMCREST VIEW PRO
DEVICE SEARCH SETUP
Using the Device Search option allows you to automatically search and add your device. · Please ensure your camera is plugged into a power source
and an Ethernet cable is connected from the camera to your router. The Ethernet cable can be removed after setup. · Make sure your camera and mobile device are on the same network during setup. · Android users using Android 8.0 and above and iOS users using iOS 13.0 and above please allow location access to allow the app to access connected Wi-Fi devices.
1
Download and open the Amcrest View Pro app from the App Store or Play Store.
Make sure your camera is properly connected to the app and operational before it is physically installed.
15

2
Once all permissions have been allowed, tap on the Start button to begin setting up your camera. 16

AMCREST VIEW PRO
DEVICE SEARCH SETUP

6

7

3

4

5

Tap on Search Device.

The app will automatically begin scanning your network for your
camera. When the list has finished loading, select your camera from the list and tap
Connection Type.

Tap on Ethernet WiFi Setup.
Note: If you are setting up your camera remotely using IP/Domain,
tap on IP/Domain. For more information on setting up IP/Domain
visit: amcrest.com/ipdomainddnssetup
17

Enter a name and login credentials for your camera. If this is your first time setting up your camera the default
username and password will be admin.
Tap Next to continue.

Choose your WiFi network from the WiFi list and enter the password for your SSID. Tap Next to continue
Note: Please make sure to enable Location Permissions to allow yout mobile device to locate
your WiFi Network.
18

8

9

10

www.amcrest.com/generalpcaccess

www.amcrest.com/surveillancepro

Tap on Start Live View.

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and 32 characters and confirm the password.
Tap Modify Password to continue. iOS users, tap OK to continue.

Your camera is now set up and ready for use in the Amcrest
View Pro app.

For more information on how to use the major features on the app tap Yes to agcociensgs taowHaellkpth>wrwWowui.zgaamhr.dcYr.eosut.ccaonm/aacpcpewsas ltkhtherowuwaglhwkthwr.oaumghcraetsatn.cyotimm/egienntehreaalpppcabcycess
19

AMCREST VIEW PRO
WIFI CONFIG SETUP
Secondary setup procedure for adding a new WiFi camera to Amcrest View Pro. · Please ensure your camera is plugged into a power source. · Make sure your camera and mobile device are on the same
network during setup. · If camera fails to connect, please revert to Ethernet WiFi
Setup, pg. 10. · We recommend you have your Ethernet cable connected
fromwthwewca.mamercarteosyto.cuormro/uctleorufodrwmeobrseestuabpility. Ethernet cable may be removed after setup. · Android users using Android 8.0 and above and iOS users using iOS 13.0 and above please allow location access to allow the app to access connected Wi-Fi devices.
1 www.amcrest.com/p2psetup
Download and open the Amcrest View Pro app from the App Store or Play Store.
www.amcrest.com/ipdomainddnssetup
Make sure your camera is properly connected to the app and operational before it is physically installed.

2
Once all permissions have been allowed, tap on the Start button to begin setting up your camera. 20

AMCREST VIEW PRO
WIFI CONFIG SETUP
3
Tap on Wifi Camera.

4
Select your connection type, in this case select the left tab Set Up A New Camera On WiFi or Connect New Device (on Android)
to begin adding the device to the app. Tap WiFi Configuration Setup to continue.
21

5

6

www.amcrest.com/wifibulletinstall

www.amcrest.com/wifidomeinstall

www.amcrest.com/wifispeeddomeinstall

www.amcrest.com/wifiprohdinstall

Scan thwewQwR.caomdecrest.ocnomth/ewbiaficske/snitdine/eblointtsotmallof the camera or manually enter the camera’s serial number into the Enter
camera S/N (serial number) field.
Android users, please verify the S/N on your device has been properly scanned. Tap Next to continue.

Give the camera a name (e.g. Garage, Kitchen, Living Room, etc.) and provide the username and password for your
camera. The default username and password will be admin. www.amTacrpeNste.cxotmto/scuopnptoinrtue.
Note: You can tap on the icon to verify the password.
22

AMCREST VIEW PRO
WIFI CONFIG SETUP
7

8
www.amcrest.com/cloud

www.amcrest.com/additionalcloudcameras
Enter the WiFi password for your WiFi network in the Network SSID field. Press Next to continue.

Tap on Start Live View. 23

9

10

www.amcrest.com/androidp

The app will prompt you to change the password. Enter a password between 8 and 32 characters and
confirm the password.
Tap Modify Password to continue. iOS users, tap OK to continue.

Your camera is now set up and ready for use on the app.

For more information on how to use the major features on the app tap Yes to access a walkthrough. You can access the walkthrough at any time in the app by going to Help>Wizard.
24

DESKTOP
ACCESS METHODS

For more information on general PC based access, visit, amcrest.com/generalpcaccess

1 AMCREST SURVEILLANCE PRO
The most stable and recommended method for accessing your camera from a computer. It is a free software, provided by Amcrest, that provides a means of accessing your devices from one central location without the use of a plugin or web browser.
For more information on Amcrest Surveillance Pro, visit: amcrest.com/surveillancepro

2

AAmMcreCstRBEluSe ITrisBisLwaUpwrwEof.eaIsRmsioIcSnrealsWt.cinodmo/wpsubsahsneodtsifuicrvaetiilolannsce software that allows you to view and record up to 64 IP

cameras, or DVR/CCTV based cameras simultaneously. It is a third-party software that is compatible with a vast majority of

IP camera and DVR/NVR brands.

To purchase Amcrest Blue Iris, please visit: amcrest.com/blueiris

3 LOCAL DESKTOP ACCESS USING A WEB BROWSER
Most Amcrest cameras come equipped with the latest version of firmware that will allow you to access your camera from most mainstream web browsers without the use of a plugin. We recommend when accessing your camera to use Google Chrome since it is the most widely used and most efficient way to access your camera.

The camera will not work on older browsers such as Internet Explorer or other related web browsers. Mac users can use Safari or other compatible browsers as well to access their camera from a web browser.

If your camera has firmware that will require a plugin it is recommended to use Internet Explorer as an alternative means of accessing your camea on a browser until a viable solution is available for your device.
For more information on how to access your camera locally using a web browser, please visit: amcrest.com/webui

25

ALTERNATIVE
ACCESS METHODS

For additional access methods, refer to the alternative access methods provided below.
1 CLOUD DESKTOP SETUP

www.amcrest.com/changingresolution

This setup method will be used for setting up your camera on the cloud via a web browser on a PC or laptop. For more information on cloud desktop setup visit:

amcrest.com/cloudwebsetup

2 ADDING ALREADY SETUP CAMERAS
The P2P setup method will be used for setting up already connected devices to the Amcrest View Pro app. For more information on P2P setup, visit: amcrewswt.wc.oammc/rpe2stp.csoemtu/flpipimage
3 IP/DOMAIN/DDNS SETUP
The IP/Domain/DDNS Setup method will be used to establish a direct connection without using P2P. For more information on IP/Domain/DDNS setup, visit: amcrest.com/ipdomainddnssetup

26

ALTERNATIVE
ACCESS METHODS

For additional setup methods for your Amcrest camera, refer to the alternative setup methods provided below.

www.amcrest.com/support

6 AMCRESTVIEW.COM SETUP

www.amcrest.com/videos

This setup method will be used to setup a amcrestview.com connection for your device. The web

page will connect on how to setup a

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PHYSICAL
INSTALLATION METHODS
HARDWARE SETUP
Physical installation should begin after initial setup of the camera has been completed. Installation guides and setup videos can be found by specific model at amcrest.com/support.
1 AMCREST WIFI BULLET CAMERA INSTALLATION:
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2 AMCREST WIFI DOME CAMERA INSTALLATION:
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3 AMCREST WIFI SPEED DOME CAMERA INSTALLATION:
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5 AMCREST WIFI PROHD CAMERA INSTALLATION:
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6 AMCREST WIFI SENTINEL CAMERA INSTALLATION:
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Make sure your camera is properly connected to the app and operational bewfworwe.iatmiscprehsyts.iccoamlly/sinupstpaollretd.

27

28

TROUBLESHOOTING/FAQ
HOW DO I ADD ADDITIONAL CAMERAS TO MY CLOUD ACCOUNT?
If you are on a free trial version of Amcrest Cloud and would like to add an additional camera to your cloud account you will first need to upgrade your cloud account to a premium plan. For more information on upgrading your cloud and pricing, visit amwwcwre.asmt.coremst/.colomu/cdloud If you are already on a premium cloud plan and would like to proceed with adding another camera to your account, log into your account on the Amcrest Cloud app or PC/Mac. To add a camera on the app, click on the ( ) icon in the main menu, tap on Add Camera, and follow the setup prompts listed. To add an additional camera to your cloud account on a PC or Mac, log into your account and click on the menu ( ) icon, select Add Camera, and follow the setup procedures listed in this menu. For more information on how to add additional cameras on your cloud account, visit amwcwrwe.asmt.ccroesmt.c/oamd/addidtiitioonnaalcllcoluoducadmcearams eras
WHY AM I UNABLE TO LOCATE AN SSID?
Android users using 8.0 and above may experience this issue if location permissions are not enabled or are denied by the user within the app. Android has implemented this feature to increase the overall security of your Wifi connection as well as provide an added layer of protection for your mobile device.
29

To locate an SSID, during WiFi setup on the Amcrest Cloud app, tap on Scan in the Ethernet WiFi Setup menu. A dialog box will appear prompting you to enable location permissions. Tap on OK to enable this feature and allow the app to scan for your WiFi network. Your SSID will appear. Select the WiFi network you would like to connect with and enter the WiFi password for your network.
If you are using the Amcrest View Pro app, you must enable location permissions to configure the SSID to your app. When you have enabled location permissions the SSID will show (greyed out) in the WiFi configuration menu where you can enter the WiFi password for your network.
For more information on how to locate an SSID on your mobile device visit: amwwcrwe.satm.ccorems/t.acnomdr/aoniddrpoidp
I’VEwLwOwC.amKcEreDst.cMomY/aSnEdrLoiFdPOUT OF THE CAMERA ACCIDENTALLY.
As a security precaution, your Amcrest camera will lock out any user who tries to log in with the wrong password after a handful of consecutive attempts. If you find that you have accidentally locked yourself out, you can wait 5 minutes to log back in or you can power cycle the camera by unplugging and replugging the camera’s power cable.
If you have forgotten your password entirely, you can hard factory reset the camera by pressing and holding the reset button down for 45 seconds. The reset button will either be on the back or on the internals of the camera. For more information on hard factory reset procedures for your device visit amwcwrwe.asmt.ccroesmt.c/osmu/psuppoporrtt
30

HOW DO I SETUP MOTION DETECTION/PUSH NOTIFICATIONS FOR MY CAMERA?
By default, the Amcrest Cloud app will automatically send push notifications of a motion detected event, however, if you want to receive additional motion detection events from the Amcrest View Pro app you will need to make these configurations manually.
To setup push notifications on the Amcrest View Pro app, tap on the menu ( ) icon and tap Push Notifications. Next, select Configuration from the push notifications menu. Tap on the camera you wish to enable and toggle the push notification toggle switch to the `on’ position. When set, tap on Motion Detect to enable the camera for motion detection. When finished, tap on the Save icon to save the settings to your device. For more information on how to setup push notifications, visit: amcrest.com/pushnotifications
HOW DO I CHANGE MY VIDEO STREAM RESOLUTION?
On the Amcrest Cloud app, locate the camera you wish to modify and tap the settings ( ) icon. In the settings menu, tap on “Quality” and change the resolution accordingly. When the resolution has been changed successfully, tap the Save button in the upper left-hand corner to save your settings.
On the Amcrest View app, for efficiency purposes, the live steam is set by default to standard resolution (not HD). To enable HD, tap the resolution ( ) icon and then tap on the pencil icon next to HD. After setting the resolution, tap on OK/ to confirm your settings.
31

On desktop access the default resolution is set to HD. To change the live stream resolution on the web interface, navigate to Setup>>Camera>>Video and in the Resolution drop down menu, select which resolution you would like to set for your camera. When you have successfully set your desired video stream resolution click on Save to apply the resolution setting. For more information on how to change video stream resolution visit, amcrest.com/changingresolution
I MOUNTED MY CAMERA UPSIDE DOWN, HOW DO I FLIP MY CAMERA’S VIDEO STREAM?
On the Amcrest Cloud app, locate the camera you wish to modify and tap the settings ( ) icon. In the settings menu, tap on “Image Appearance” and tap on “Flip”. Return to the previous menu and tap the Save button in the upper left- hand corner to save your settings. To flip or mirror the camera’s video stream on the Amcrest view Pro app, tap the flip/mirror ( ) icon. You can also flip/mirror the camera via the web interface on a laptop or PC. For more information on how to flip/mirror the video stream on the web interface, visit, amcrest.com/flipimage
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INFORMATION & LINKS

Contact our customer service team [email protected] USA Toll Free: 888-212-7538 USA Direct: 713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 International Callers: +1-713-893-8956

Product Support
To download the User Manual for your camera, amcrest.com/support
To view our product support videos visit amcrest.com/videos
To view articles based on a specific product visit amcrest.com/support

Amcrest Cloud App
To download the Amcrest Cloud app for Android, visit amcrest.com/androidcloud
To download the Amcrest Cloud app for iOS, visit amcrest.com/ioscloud

Amcrest Cloud Features
To help guide you through the features of the Amcrest Cloud app, visit amcrest.com/cloudwalkthrough

Amcrest View Pro App
To download the Amcrest View Pro app for Android, visit amcrest.com/androidviewpro
To download the Amcrest View Pro app for iOS, visit amcrest.com/iosviewpro

Amcrest View Pro App Features
To help guide you through the features of the Amcrest View Pro App, please refer to the user manual or visit: amcrest.com/appwalkthrough
33

FCC COMPLIANCE STATEMENT
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
2. The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. In cases where the manual is provided only in a form other than paper, such as on a computer disk or over the Internet, the information required by this section may be included in the manual in that alternative form, provided the user can reasonably be expected to have the capability to access information in that form.
3. (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
4. RF exposure warning this equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
34