PowerXL Microwave Air Fryer BDK03 Owner’s Manual
- June 7, 2024
- PowerXL
Table of Contents
Microwave Air Fryer BDK03
Owner’s Manual
Save These Instructions For Household Use Only
MODEL: BDK03
Before installing and operating your new PowerXL Microwave Air FryerTM, read
this manual
thoroughly and follow all listed safeguards.
Visit TristarCares.com for tutorial videos, product details, and more. Guarantee Information Inside
Table of Contents
IMPORTANT SAFEGUARDS
4
Precautions to Avoid Possible Exposure
to Excessive Microwave Energy
5
Grounding Instructions
6
Countertop Use
7
Parts & Accessories
8
Turntable Installation
9
The Control Panel
10
Using the Accessories
11
Programming
12
Microwave Programming
12
Air Fry Programming
13
Bake Programming
14
Defrost
14
Defrost Chart
14
Instructions for Use
15
Cookware in the Microwave
16
Materials to Avoid in the Appliance
16
Material/Container Test
17
2 PowerXL Microwave Air Fryer
Table of Contents
Cooking Function Information
18
Microwave Function
18
Air Fry Function
18
Bake Function
19
Micro Menu Function
19
AF Button Function
19
Using the Lock Function
19
Cooking Guidelines & Tips
20
Recipes
21
Troubleshooting
24
Cleaning & Storage
26
Frequently Asked Questions
26
Money-Back Guarantee
27
BEFORE YOU BEGIN
The PowerXL Microwave Air FryerTM will provide you many years of delicious
family meals and memories around the dinner table. But before you begin, it’s
very important that you read this entire manual, making certain that you are
totally familiar with this appliance’s operation and precautions.
PowerXL Microwave Air Fryer 3
IMPORTANT SAFEGUARDS
WARNING
PREVENT INJURIES! CAREFULLY READ ALL INSTRUCTIONS BEFORE USE!
When using electrical appliances basic safety precautions should be followed,
including the following:
To reduce the risk of burns, electric shock, fire, injury to persons, or
exposure to excessive microwave energy:
1. Read all instructions before using the appliance.
2. Read and follow the specific warning in the “PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE MICROWAVE ENERGY” section.
3. This appliance must be grounded. Connect only to properly grounded outlet
(see the “GROUNDING INSTRUCTIONS” section).
4. Install or locate this appliance only in accordance with the “Countertop
Use” section.
5. Some products, such as whole eggs and sealed containers for example,
closed glass jars can explode and should not be heated in this appliance.
6. Use this appliance only for its intended use as described in this manual.
This appliance is specifically designed to heat or cook food. It is not
designed for industrial or laboratory use.
7. Do not use corrosive chemicals or vapors in this appliance.
8. Do not allow children to use appliance without close supervision.
9. Do not operate this appliance if it has a damaged cord or plug, if it is
not working properly or if it has been damaged or dropped.
10. This appliance should be serviced only by qualified service technicians.
Contact Customer Service using the information located on the back of this
manual.
11. Do not cover or block any openings on the appliance.
12. Do not store or use this appliance outdoors.
13. Do not place or use this product near water, such as near or above a
kitchen sink, in a wet basement, near a swimming pool, or similar locations.
14. Do not immerse cord or plug in water.
15. Keep cord away from heated surfaces.
16. Do not let cord hang over edge of table or counter.
17. Place the front surface of the door 3 inches or more from the countertop
edge to avoid accidental tipping of the appliance during normal usage.
18. Maintain clearances for appliance: 3 inches on each side, 12 inches on
top, and 3 inches from the rear.
19. Do not store anything on top of the appliance.
20. Oversized food or oversized metal cookware should not be used in this
appliance because they increase the risk of electric shock and could cause a
fire.
21. When cleaning the front of the door and the area behind the door, use
only mild, nonabrasive soaps or detergents applied with a sponge or soft
cloth.
22. Do not clean with metal scouring pads. Pieces can fall off the pad and
touch electrical parts, which involves a risk of electric shock.
23. Do not cover the microwave rack or any part of the appliance with metal
foil. This will cause overheating of the appliance.
24. To reduce the risk of injury from use: a. Do not overcook food. Carefully
attend appliance when paper, plastic, or other combustible materials are
placed inside the appliance to facilitate cooking. b. Remove wire twist-ties
from paper or plastic bags before placing bag in the appliance. c. If
materials inside the appliance ignite, keep appliance door closed, turn
appliance off, and disconnect the power cord, or shut off power at the fuse or
circuit breaker panel. d. Do not use the interior for storage purposes. Do not
leave paper products, cooking utensils, or food in the appliance when not in
use. e. Do not use the microwave function without food in the appliance.
4 PowerXL Microwave Air Fryer
IMPORTANT SAFEGUARDS
25. Liquids such as water, coffee, or tea can be overheated beyond the
boiling point without appearing to be boiling. This is called delayed eruptive
boiling. Visible bubbling or boiling when the container is removed from the
microwave appliance is not always present. THIS COULD RESULT IN VERY HOT
LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS
INSERTED INTO THE LIQUID.
26. To reduce the risk of injury to persons: a. Do not use straight-sided
containers with narrow necks. Use a wide-mouth container. b. Stir liquid both
before and halfway through heating it. c. Do not overheat liquid. d. Use
extreme care when inserting a spoon or other utensil into a container. This
may also cause delayed eruptive boiling. e. After heating, allow the container
to stand in the microwave appliance for a short period of time before removing
the container. f. Be careful when opening containers of hot food. Use
potholders and direct steam away from your face and hands. g. Vent, pierce, or
slit containers, pouches, or plastic bags to prevent build-up of pressure. h.
Be careful when touching the turntable, door, or walls of the appliance, which
may become hot during use. i. Do not use paper products when the appliance is
operated in the air fryer or oven mode.
27. Cook meat and poultry thoroughly meat to at least an internal
temperature of 160° F/71° C and poultry to at least an internal temperature of
180° F/82° C.
28. Make sure all cookware used with the microwave function in this appliance
is suitable for microwaving (see the “Materials to Avoid in the Appliance”
section).
29. Do not store any materials, accessories, or containers inside the
appliance when not in use.
Use of the accessories: a. Remove the Air Frying Rack and Baking Pan from the
appliance when not in use. b. Use potholders when handling the cooking
accessories. They may be hot.
c. Be sure that the accessories are positioned properly inside the appliance.
The Air Frying Rack and Baking Pan must always be placed on the Glass Tray. d.
DO NOT USE THE AIR FRY RACK AND BAKING PAN WITH THE MICROWAVE FUNCTION. 30.
This appliance is for home use only. If the appliance is used improperly or
for professional or semi-professional purposes or if it is not used according
to the instructions in the user manual, the guarantee becomes invalid and
Tristar will not be held liable for damages.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
· Do not attempt to operate this appliance with the door open as this can
result in harmful exposure to microwave energy. It is important not to break
or tamper with the safety interlocks.
· Do not place any object between the appliance front face and the door or
allow soil or cleaner residue to accumulate on sealing surfaces.
· Do not operate the appliance if it is damaged. It is particularly important
that the appliance door closes properly and that there is no damage to the
door (for example, make sure that it is not bent); hinges and latches (for
example, make sure that they are not broken or loosened); door seals and
sealing surface.
· The appliance should not be adjusted or repaired by anyone except properly
qualified service personnel. If the microwave unit is not kept clean, its
surface could be degraded and lead to a hazardous situation.
WARNING:
For California Residents
This product can expose you to Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
SAVE THESE INSTRUCTIONS FOR HOUSEHOLD USE ONLY
PowerXL Microwave Air Fryer 5
IMPORTANT SAFEGUARDS
Using the Power Cord
· A short power-supply cord is provided to reduce the risk of becoming
entangled or tripping over a longer cord.
· This appliance has been designed for use with a 3-prong, 120V dedicated
electrical outlet only.
· Plug into a 3-prong wall outlet with no other appliances on the same outlet.
Plugging other appliances into the outlet may cause the circuit to overload.
Electric Power
If the electrical circuit is overloaded with other appliances, your new
appliance may not operate properly. It should be operated on a dedicated
electrical circuit.
WARNING
· NEVER put anything on top of the appliance. · NEVER cover the air vents on
the top, back,
and side of the cooking appliance. · ALWAYS use oven mitts when removing
anything
hot from the appliance. · NEVER rest anything on the door while it is open. ·
DO NOT leave the door open for an extended period. · ALWAYS ensure that
nothing is protruding from the
appliance before closing the door. · ALWAYS close the door gently; NEVER slam
the door
closed. ALWAYS hold the handle of the door when opening and closing the door.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit,
grounding reduces the risk of electric shock by providing an escape wire for
the electric current. This appliance is equipped with a cord with a grounding
wire and grounding plug. The plug must be plugged into an outlet that is
properly installed and grounded. Consult a qualified electrician or serviceman
if the grounding instructions are not completely understood or if doubt exists
as to whether the appliance is properly grounded. If it is necessary to use an
extension cord, use only a 3-wire extension cord that has a 3-pronged
grounding plug and a 3-slot receptacle that will accept the plug on the
appliance.
Longer cord sets or an extension cord should not be used unless the following
precautions are followed:
· The marked electrical rating of the cord set or extension cord should match
the rating of the appliance.
· The extension cord must be a grounding-type 3-wire cord.
· The longer cord should not drape over any surfaces where it can be pulled on
by children or tripped over.
IMPORTANT
Before initial use, remove and hand wash the cooking accessories. Then, wipe
the outside and inside of the appliance with a warm, moist cloth and mild
detergent. Next, preheat the appliance by operating the “Air Fry” function for
at least 3 minutes to allow the manufacturer’s protective coating of oil to
burn off (the smell produced by this step is normal). Allow the appliance to
cool. Finally, wipe the appliance with warm, soapy water and a dishcloth after
this burn-in cycle.
CAUTION: Upon first use, the appliance may smoke or emit a burning odor due to
oils used to coat and preserve the heating elements.
Appliance Specifications
Model Supply Number Power
Rated Power
Capacity
BDK03
120V ~60Hz
Input Microwave: 1500W Output Microwave: 1000W Output Grill: 1150W Output Air Fry: 1800W
1 Cubic Foot
Turntable Diameter Temperature
12.4 inches
Air Fry: 300°F/149° C425°F/218° C
Bake: 100°F/38° C425°F/218° C
External Dimensions
20.47″ x 20″ x 12.83″
6 PowerXL Microwave Air Fryer
IMPORTANT SAFEGUARDS
Countertop Use
Remove all packing material and accessories. Examine the oven for any damage,
such as dents or a broken door. Do not use if the appliance is damaged.
Microwave Exterior: Remove any protective film found on the appliance’s
exterior surface. Do not remove the light brown cover that is attached to the
oven cavity to protect the magnetron and interior components.
1. Select a level surface that provides enough open space for the intake
and/or outlet vents. A minimum clearance of 3.0 inches (7.5cm) is required
between the appliance and any adjacent walls. One side must be open.
· Leave a minimum clearance of 12 inches (30cm) above the appliance. · Do not
remove the legs from the bottom of the appliance.
· Blocking the intake and/or outlet openings can damage the appliance. · Place
the appliance as far away from radios and televisions as possible. This
appliance’s operation of microwave oven may cause interference with your radio
or TV reception.
2. Plug your appliance into a standard household outlet. Be sure the voltage
and the frequency is the same as the voltage and the frequency on the rating
label.
WARNING: Do not use this appliance over a range cooktop or other heat-
producing appliance even if the appliance is cold. If used near or over a heat
source, the appliance could damage other property, could cause personal
injuries, and could void the guarantee.
3.0 in. (7.5 cm) 3.0 in. (7.5 cm)
12 in. (30 cm)
open
PowerXL Microwave Air Fryer 7
Parts & Accessories
NOTE: Unpack all contents from the packaging. Contents vary by model. Check
all packaging material carefully for parts. Please remove any clear or blue
protective film on the components. Ensure that all packaging material is
removed from the interior of the appliance.
3 1
2 4
5a
5b
5c
6
7
8 PowerXL Microwave Air Fryer
Parts & Accessories
1. MAIN UNIT: Features sturdy construction throughout.
2. GLASS DOOR: Sturdy, durable glass keeps heat in and helps ensure even heat
distribution to food. NEVER cook with this door in the open position.
3. DOOR HANDLE: Always use the handle and avoid touching the Glass Door. The
Door may become very hot during the cooking process and can cause injury.
4. CONTROL PANEL: Use the Control Panel to use the cooking presets and set
the cooking time and temperature (see “The Control Panel” section).
5. TURNTABLE ASSEMBLY: Food, containers, and cooking accessories must always
be placed on the Turntable Assembly when using all the appliance’s cooking
modes. Remove the assembly components only to clean or to move the appliance.
5a. TURNTABLE RING: Used to assemble the turntable so that food rotates during
the cooking process. 5b. GLASS TRAY: Used to assemble the turntable. The glass
tray assembly is ALWAYS required for all cooking modes. 5c. TURNTABLE SHAFT:
Used for rotating the Glass Tray when cooking food.
6. AIR FRY RACK: Use for air frying onion rings, mozzarella sticks, French
fries, and more. Cannot be used with Microwave mode and must always be placed
on the Glass Tray.
7. BAKING PAN: Use for baking pizzas and baked goods. Cannot be used with
Microwave mode and must always be placed on the Glass Tray. May be sold
separately.
Turntable Installation
All food and food containers should be placed on the Glass Tray when cooked in
this appliance. If the Glass Tray or the Turntable Ring are damaged, contact
Customer Service using the contact information located on the back of this
manual. To assemble the turntable:
1. Place the Turntable Ring in the groove on the bottom of the inside of the
appliance (see Fig. i).
2. Place the Glass Tray on top of the Turntable Ring (see Fig. ii). Ensure
that the Glass Tray is right side up.
FIG. i
WARNING
The metal components of this appliance will get extremely hot during use.
Great care should be taken to avoid personal injury. Wear protective oven
mitts or gloves.
Oversized metal utensils and accessories, including the Air Fry Rack and
Baking Pan, should not be used with this appliance’s microwave function.
FIG. ii
PowerXL Microwave Air Fryer 9
The Control Panel
A. INDICATORS Microwave
Air Fry
Fan
Bake
Indicates the selected/active function and when the fan is active.
B. TEMPERATURE AND TIME DISPLAY: Displays cooking times, temperatures, and
weights.
C. PRESETS: Indicates the active preset when using the Control Knob to scroll
through the available presets.
D. FUNCTIONS: Use to initially select a cooking function. You must select a
cooking function to select from the corresponding presets.
E. CONTROL KNOB: Rotate the Control Knob to scroll through available presets
or the active (blinking) setting, and press the Control Knob to begin or
resume the cooking process. During the cooking process, press the Control Knob
to add 30 seconds to the cooking time. The Control Knob can also be used to
confirm settings, such as the clock/timer on the appliance.
F. TEMPERATURE AND TIME BUTTONS: Use to adjust the cooking time and
temperature when using the Air Fry and Bake functions. NOTE: The cooking time
and temperatures of the cooking presets are not adjustable.
G. PRESET MENU BUTTONS: Use to select additional presets from the preset menu
(see the “Preset Cooking Chart” section) or to adjust the clock.
Micro Menu: Refer to the “Preset Cooking Chart” section for preset cooking
times and temperatures. Air Fry Menu: Refer to the “Preset Cooking Chart”
section for preset cooking times and temperatures. Clock/Timer Button: Press
once to set the current time on the appliance. Press twice to set the timer on
the appliance. Use the Control Knob to adjust and confirm the selected time.
H. STOP/LOCK BUTTON: Press the STOP/Lock Button to stop the cooking process at
any time. When the cooking process is stopped, press the STOP/Lock Button to
cancel the current cooking timer and enter standby mode. Hold to lock or
unlock the appliance (see “Using the Lock Function” section).
10 PowerXL Microwave Air Fryer
A B
C
D
E
F G
H
STANDBY MODE: When no cooking program is running, the appliance is in standby
mode. In standby mode, only the time is displayed; the other icons are not
illuminated.
Using the Accessories
Using the Air Fry Rack
1. Assemble the turntable (see the “Turntable Installation” section).
2. Place food on the Air Fry Rack. Place the Air Fry Rack on the Tray (see
Fig. iii). The Air Fry Rack can be flipped so that food can be placed closer
to or farther from the top heating element.
3. Choose a cooking mode, time, and temperature. Press the Control Knob to
begin the cooking process. NOTE: Do not use the Air Fry Rack with the
microwave function.
Using the Baking Pan
1. Assemble the turntable (see the “Turntable Installation” section)
2. Place food on the Baking Pan. Place the Baking Pan on the Glass Tray (see
Fig. iv) or on the Air Fry Rack (see Fig. v).
3. Choose a cooking mode, time, and temperature. Press the Control Knob to
begin the cooking process.
FIG. iii FIG. iv
FIG. v
PowerXL Microwave Air Fryer 11
Programming
Microwave Programming
When the door of the appliance is opened, you will see a compact version of
these programming charts that shows the name of the function, the code that is
displayed on the Control Panel when the function is selected, and the weights
of the foods that are cooked with each function.
The presets marked with a double asterisk (**) have a built-in preheating
function that heats the appliance to the set temperature before the cooking
timer starts counting down. For other functions, you can preheat by adding 3
minutes to the cooking time and adding your food after 3 minutes have elapsed.
Function
Preset
Default Power
Power Range
Weight/ Quantity
Microwave
Microwave
100%
10100%
N/A
Microwave
Popcorn
2.75 oz
100%
100%
3.2 oz
3.5 oz
Microwave Microwave
Defrost Melt
Microwave
Microwave
Micro Menu Microwave Function
Beverage
Variable Power (see the “Microwave Function” section)
Deodorization (see the “Cleaning & Storage” section)
Micro Menu Microwave Function
Dinner Plate
Micro Menu Microwave Function
Soup
Micro Menu Microwave Function
Potato
Micro Menu Microwave Function
Vegetable
Varies (see “Defrost Chart” section)
100%
100%
Varies (see “Defrost Chart” section)
100%
100%
8 oz butter 16 oz butter 2 oz chocolate 4 oz chocolate 8 oz chocolate
4 oz 8 oz 12 oz
100%
10%-100%
0
5 oz
8 oz
100%
100%
12 oz
15 oz
21 oz
8 oz
100%
100%
16 oz
24 oz
8 oz
100%
100%
16 oz
24 oz
4 oz
100%
100%
8 oz
16 oz
Micro Menu Microwave Function
Oatmeal
100%/50%
100%/50%
28 oz
NOTE: Press the Control Knob at any time during the cooking process to add 30 seconds to the cooking timer.
Default Time
Time Range
Panel Display
30 secs.
30 secs.95 mins.
2 mins. 15 secs. 2 mins.30 secs. N/A 2 mins. 50 secs.
Varies (see “Defrost Chart” section)
N/A
1 mins. 20 secs.
BU1
2 mins.
BU2
2 mins. 30 secs. N/A
CH1
3 mins.
CH2
3 mins. 30 secs
CH3
1mins. 1 mins.40 secs. N/A 2 mins. 20 secs.
30 secs.
30 secs.95 mins.
5 mins.
5 mins.
C1
1 mins. 30 secs.
2 mins. 10 secs.
3 mins.10 secs. N/A
C2
4 mins. 10 secs.
5 mins. 40 secs.
2 mins.
4 mins.
N/A
C3
6 mins.
5 mins.
9 mins.
N/A
C4
12 mins.
2 mins. 10 secs.
4 mins.
N/A
C5
5 mins. 30 secs.
6 mins./4 mins. N/A
C6
12 PowerXL Microwave Air Fryer
Programming
Air Fry Programming
The presets marked with a double asterisk (**) have a built-in preheating
function that heats the appliance to the set temperature before the cooking
timer starts counting down. For other functions, you can preheat by adding 3
minutes to the cooking time and adding your food after 3 minutes have elapsed.
Function
Preset
Default
Temperature
Temperature Range
Air Fry
Air Fry
Air Fry
Air Fry
Air Fry
Air Fry
Air Fry Menu Air Fry Function Air Fry Menu Air Fry Function Air Fry Menu Air
Fry Function Air Fry Menu Air Fry Function Air Fry Menu Air Fry Function Air
Fry Menu Air Fry Function Air Fry Menu Air Fry Function Air Fry Menu Air Fry
Function Air Fry Menu Air Fry Function Air Fry Menu Air Fry Function Air Fry
Menu Air Fry Function Air Fry Menu Air Fry Function Air Fry Menu Air Fry
Function
Air Fry
French Fries Pizza Chicken Steak Fish Frozen Steak Fries Frozen Onion
Rings Frozen Chicken Nuggets Frozen Chicken Wings Frozen Fish Sticks Bacon
Vegetable
AF Eggs (hard) Roast Chicken Breaded Shrimp Pizza Slice
Cake
Cookie
400° F/204° C
425° F/218° C 400° F/204° C 425°F 425°F 425°F 425° F/218° C 425° F/218° C 425°
F/218° C 425° F/218° C 425° F/218° C 425° F/218° C 400° F/204° C 375° F/190° C
375° F/190° C 425° F/218° C 400° F/204° C 300° F/149° C 325° F/163° C
300° F/149° C, 325° F/163° C, 350° F/177° C, 375° F/190° C, 400° F/204° C, 425° F/218° C N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
NOTE: Press the Control Knob at any time during the cooking process to add 30 seconds to the cooking timer.
Weight/ Default Time
Quantity Time
Range
Panel Display
N/A
8 oz. 11″ pizza 8 oz. 8 oz. 8 oz. 11 oz. 7 oz. 12 oz. 18 oz. 9 oz. 4 pcs 11
oz. 5 pcs 16 oz. 8 oz. 2 pcs. 16 oz. 6 oz.
20 mins.
30 secs. 95 mins.
22 mins.
N/A
10 mins.
N/A
18 mins.
N/A
7 mins.
N/A
12 mins.
N/A
24 mins.
N/A
A01
12 mins.
N/A
A02
20 mins.
N/A
A03
21 mins.
N/A
A04
20 mins.
N/A
A05
9 mins.
N/A
A06
16 mins.
N/A
A07
18 mins.
N/A
A08
35 mins.
N/A
A09
18 mins.
N/A
A10
9 mins.30 secs. N/A
A11
45 mins.
N/A
A12
12 mins.
N/A
A13
PowerXL Microwave Air Fryer 13
Programming
Bake Programming
The presets marked with a double asterisk (**) have a built-in preheating function that heats the appliance to the set temperature before the cooking timer starts counting down. For other functions, you can preheat by adding 3 minutes to the cooking time and adding your food after 3 minutes have elapsed.
Function Preset
Default
Temperature
Temperature Range
Default Time
Time Range
100° F/38° C, 150° F/65° C, 250° F/121° C,
Bake
Bake**
350° F/177° C
275° F/135° C, 300° F/149° C, 325° F/163° C, 350° F/177° C,
30 mins.
30 secs.95 mins.
375° F/190° C, 400° F/204° C, 425° F/218° C
100° F/38° C, 150° F/65° C, 250° F/121° C,
Bake
Convection** 375° F/190° C
275° F/135° C, 300° F/149° C, 325° F/163° C, 350° F/177° C,
30 mins.
375° F/190° C, 400° F/204° C, 425° F/218° C
Bake
Broil**
425° F/218° C
400° F/204° C, 425° F/218° C
10 mins.
30 secs.95 mins.
100° F/38° C, 150° F/65° C, 250° F/121° C,
Bake
Roast**
375° F/190° C
275° F/135° C, 300° F/149° C, 325° F/163° C, 350° F/177° C,
25 mins.
375° F/190° C, 400° F/204° C, 425° F/218° C
100° F/38° C, 150° F/65° C, 250° F/121° C,
Bake
Reheat
250° F/121° C
275° F/135° C, 300° F/149° C, 325° F/163° C, 350° F/177° C,
15 mins.
375° F/190° C, 400° F/204° C, 425° F/218° C
Bake
Keep Warm
160°F/71° C
160° F/71° C
2 hrs.
14 hrs.
NOTE: Press the Control Knob at any time after preheating to add 30 seconds to the cooking timer.
Defrost
1. Press the Micro Button and then turn the Control Knob to the Defrost
preset. Press the Control Knob to confirm the setting.
2. You can scroll though the DEF1DEF6 settings by turning the Control Knob
(see the Defrost Chart).
3. Press the Control Knob to confirm the setting. 4. Turn the Control Knob to
select the defrost
weight (4100 oz). 5. Press the Control Knob to start defrosting. 6. Turn food
over when unit beeps twice. 7. When the timer is complete, the appliance
will beep five times and display “0:00.”
14 PowerXL Microwave Air Fryer
Defrost Chart
Defrost Code
DEF1 DEF2 DEF3 DEF4 DEF5 DEF6
Food
Vegetable Fruit Chicken Fish Meat Broth
NOTE: Default time varies according to weight.
Default Weight
4 oz 4 oz 4 oz 4 oz 4 oz 4 oz
Instructions for Use
Before First Use
1. Read all material, warning stickers, and labels.
2. Remove all packing materials.
3. Hand-washing is recommended. Wash all parts and accessories used in the
cooking process with warm, soapy water.
4. Never wash or submerge the cooking appliance in water. Wipe the inside and
outside of the cooking appliance with a clean, moist cloth. Rinse with a warm,
moist cloth.
5. Before cooking food, preheat the appliance by operating the “Air Fry” function for at least 3 minutes to allow the manufacturer’s protective coating of oil to burn off (the smell produced by this step is normal). Allow the appliance to cool. Finally, wipe the appliance with warm, soapy water and a dishcloth after this burnin cycle.
Setting the Clock
1. Press the Clock/Timer Button once. The LED Panel will show “00:00.”
2. Turn the Control Knob to adjust the hour setting from 1 to 12.
3. Press the Clock/Timer Button to confirm the hour setting.
4. Turn the Control Knob to adjust the minute setting from 0 to 59.
5. Press the Clock/Timer Button to confirm the time setting.
Setting the Kitchen Timer
1. Press the Clock/Timer Button twice. The LED Panel will show “00:00.”
2. Turn the Control Knob to adjust the kitchen timer from 30 seconds to 95
minutes.
3. Press the Control Knob to start the kitchen timer.
PowerXL Microwave Air Fryer 15
Instructions for Use
Cookware in the Microwave
It is not necessary to buy new cookware. Many pieces already in your kitchen
can be used successfully in your new appliance. The charts below will help you
decide
Cookware
Heat-resistant glass, glass-ceramic
Metal
Microwave-safe plastics Note: Use only microwaveable cookware that is safe to
450° F/232° C.
Plastic films and wraps
Paper products
Straw, wicker, and wood
Aluminum foil: Use as shielding only. Small smooth pieces may be used to cover
thin parts of poultry to prevent overcooking. Arcing can occur if foil is too
close to oven walls. The foil should be at least 1 inch (2.5cm) away from the
oven walls.
Dinnerware: Microwave safe only. Follow manufacturer’s instructions. Do not
use cracked or chipped dishes.
Oven cooking bags: Follow manufacturer’s instructions. Do not close with metal
tie. Make slits to allow steam to escape.
Wax paper: Use as a cover to prevent splattering and retain moisture inside.
which cookware and coverings should be used with each feature. Make sure the utensil does not touch the interior walls during the cooking process.
Microwave
Yes No
Yes
Yes Yes No
Air Fry
Yes Yes
No
No No No
Bake
Yes Yes
No
No No No
No
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes
No
No
Materials to Avoid in the Appliance
Material
Aluminum Tray Food carton with metal handle Metal or metal-trimmed utensils
Metal Twist Ties Paper Bags Plastic foam Wood
Reasons
May cause arcing and could cause a fire in the oven. Transfer food to
microwave-safe dish. May cause arcing and could cause a fire in the oven.
Transfer food to microwave-safe dish. Metal shields the food from microwave
energy. Metal trim may cause arcing and could cause a fire in the oven. May
cause arcing and could cause a fire in the oven. May cause a fire when using
the air fryer or oven function. Plastic foam may melt or contaminate the
liquid inside when exposed to high temperature. Wood will dry out when used in
the microwave oven and may split or crack.
16 PowerXL Microwave Air Fryer
Instructions for Use
Containers
CAUTION
PERSONAL INJURY HAZARD Tightly-closed containers could explode. Closed
containers should be opened and plastic pouches should be pierced before
cooking.
See the instructions in the “Cookware in the Microwave” and “Materials to
Avoid in the Appliance” sections.
There may be certain non-metallic materials that are not safe to use for
microwaving. If in doubt, you can test the utensil in question by following
the instructions in the “Material/Container Test” section.
Material/Container Test
1. Fill a microwave-safe container with 1 cup (250 ml) of cold water and the
container.
2. Set the appliance to microwave mode and cook on maximum power for 1
minute. NOTE: Do not microwave the container for more than 1 minute.
3. Carefully feel the container. If the container is warm, do not use the
container in microwave mode.
4. Do not exceed 1 minute cooking time to not overheat the container.
Preventing Arcing
Arcing is sparks or electric flashes that crackle or pop. Arcing can produce
heat that is quite intense and can damage the interior of the microwave or
containers being used in the microwave. It can also cause fire. Arcing occurs
when metal containers are used in the microwave and can also occur with the
use of metal skewers, metal clamps, or twist ties for plastic bags. To prevent
arcing, use the charts to determine which materials are microwave safe, or
follow instructions from container/ wrap manufacturer.
Plastic Cookware
Plastic cookware designed for microwave cooking is very useful, but should be
used carefully. Even microwave-safe plastic may not be as tolerant of
overcooking conditions as are glass or ceramic materials and may soften or
char if subjected to short periods of overcooking. In longer exposures to
overcooking, the food and cookware could ignite.
Follow these guidelines: · Use microwave-safe plastics only and use them in
strict compliance with the cookware manufacturer’s recommendations.
· Do not microwave empty containers.
· Do not permit children to use plastic cookware without adult supervision.
PowerXL Microwave Air Fryer 17
Cooking Function Information
Microwave Function
1. Press the Micro Button to set the appliance to the Microwave function.
2. Press the Temp Button and then turn the Control Knob to select a power
level (110).
3. Press the Time button and then turn the Control Knob to adjust the cooking
time (30 seconds95 minutes).
4. Press the Control Knob to begin the cooking process.
5. Press the Control Knob at any time during the cooking process to add 30
seconds to the cooking time.
Fast Microwave
Turning the Control Knob after pressing the Micro Button allows you to cycle
through the Microwave presets from Popcorn to Variable Power (see the
“Microwave Programming” section).
Display
Level
Power
P10
10
100%
P9
9
90%
P8
8
80%
P7
7
70%
P6
6
60%
P5
5
50%
P4
4
40%
P3
3
30%
P2
2
20%
P1
1
10%
Fig. vi. The ten different microwave power levels.
Air Fry Function
1. Press the Air Fry Button to set the appliance to the Air Fry function.
2. Press the Temp Button and then turn the Control Knob to cycle between the
available cooking temperatures (300° F/149° C, 325° F/163° C, 350° F/177° C,
375° F/190° C, 400° F/204° C, 425° F/218° C). NOTE: If the appliance is not
preheated, add 3 minutes to the cooking time.
3. Press the Time Button and then turn the Control Knob to adjust the cooking
time (30 seconds95 minutes).
4. Press the Control Knob to confirm the cooking time and start the timer.
5. Press the Control Knob at any time during the cooking process to add 30
seconds to the cooking time.
Fast Air Fry
Turning the Control Knob after pressing the Air Fry Button allows you to cycle
through the Air Fry presets from French Fries to Fish (see the “Air Fry
Programming” section).
18 PowerXL Microwave Air Fryer
Cooking Function Information
Bake Function
1. Press the Bake Function Button to set the appliance to the Bake function.
Do not add food or accessories yet.
2. Press the Temp Button and then turn the Control Knob to adjust the cooking
temperature (100° F/38° C, 150° F/65° C, 250° F/121° C, 275° F/135° C, 300°
F/149° C, 325° F/163° C, 350° F/177° C, 375° F/190° C, 400° F/204° C, 425°
F/218° C).
3. Press the Time Button to adjust the cooking time (30 seconds95 minutes).
4. Press the Control Knob to begin the preheating process. The Fan Icon will
flash to indicate that the appliance is preheating.
5. When the appliance has preheated, the Fan Icon will stop flashing and the
appliance will display “Add Food.” Open the door, insert your food and
accessories, and close the door. Press the Control Knob to start the timer.
Fast Bake
Turning the Control Knob after pressing the Bake Button allows you to cycle
through all available Bake presets (see the “Bake Programming” section).
Micro Menu Button
1. Press the Micro Menu Button. 2. Turn the Control Knob to scroll through
the presets
(C1C6; see the “Microwave Programming” section). 3. The Display will show the
weight options. Turn the
Control Knob to scroll through the displayed weights.
4. Press the Control Knob to confirm the setting and begin the cooking cycle.
5. Press the Control Knob at any time during the cooking process to add 30
seconds to the cooking time. NOTE: Pressing the Control Knob increases the
cooking time in 30-second increments.
AF Menu Button
1. Press the Air Fry Menu button
2. Turn the Control Knob to cycle through the 13 preset functions (A01A13;
see the “Air Fry Programming” section for preset times and temperatures).
3. Once an air frying setting has been selected, press the Control Knob to
begin the cooking process.
4. Press the Control Knob at any time during the cooking process to add 30
seconds to the cooking time.
Using the Lock Function
When the appliance is in standby mode (see “The Control Panel” section), hold
the STOP/Lock Button for 3 seconds to lock and unlock the appliance.
PowerXL Microwave Air Fryer 19
Cooking Guidelines & Tips
Internal Temperature Meat Chart
Use this chart and a food thermometer to ensure that meat, poultry, seafood,
and other cooked foods reach a safe minimum internal temperature.
*For maximum food safety, the U.S. Department of Agriculture recommends 165° F/74° C for all poultry; 160° F/71° C for ground beef, lamb, and pork; and 145° F/63° C, with a 3-minute resting period, for all other types of beef, lamb, and pork. Also review the USDA Food Safety Standards.
Food
Beef & Veal
Chicken & Turkey Fish & Shellfish Lamb Pork
Type
Ground Steaks, roasts: medium Steaks, roasts: rare Breasts Ground, stuffed
Whole bird, legs, thighs, wings Any type Ground Steaks, roasts: medium Steaks,
roasts: rare Chops, ground, ribs, roasts Fully cooked ham
Internal Temp.*
160° F (71° C) 145° F (63° C) 125° F (52° C) 165° F (74° C) 165° F (74° C)
165° F (74° C) 145° F (63° C) 160° F (71° C) 140° F (60° C) 130° F (54° C)
160° F (71° C) 140° F (60° C)
Tips
· Foods that are smaller in size usually require a slightly shorter cooking
time than larger ones.
· Large sizes or quantities of food may require a longer cooking time than
smaller sizes or quantities.
· Flipping or turning food halfway through the cooking process ensures that
the food is evenly cooked.
· Snacks normally cooked in an oven can also be cooked in the appliance.
· Use premade dough to prepare filled snacks quickly and easily. Premade dough
also requires a shorter cooking time than homemade dough.
· Air frying/baking tip: Adding a bit of vegetable oil to fresh potatoes is
suggested for a crispier result. When adding oil, do so just before cooking
and add only a small amount onto the potatoes.
· Air frying/baking tip: A baking tin or oven dish can be placed on the Air
Fry Rack inside the appliance when cooking foods such as cakes or quiches.
Using a tin or dish is also recommended when cooking fragile or filled foods.
20 PowerXL Microwave Air Fryer
Recipes
HASH BROWN CASSEROLE
1 lb frozen hash browns 3 tbsp butter ¾ cup sour cream ¾ cup mayonnaise 1 ½
cups shredded cheddar cheese, plus more for topping shredded Parmesan cheese ½
tsp salt ½ tsp garlic powder ¼ tsp ground black pepper
1. Place the frozen hash browns in a microwave-safe bowl. Press the Defrost
button and set the defrost time to 10 mins.
2. Place the defrosted hash browns in a colander to drain.
3. Place the butter in a microwave-safe bowl. Press the microwave button,
melt butter for 10-15 secs.
4. Combine all the ingredients in a bowl.
5. Pour the mixture into a greased casserole dish.
6. Sprinkle some additional cheddar over the top of the mixture.
7. Place the dish on the Air Fry Rack. Press the Air Fry button and set the
temperature to 350° F/175° C and the cooking time to 20 mins.
8. Press the Control Knob to begin the cooking cycle. Cook until golden
brown.
HONEY-ROASTED SALMON
2 4-oz salmon fillets ¾ cup honey ½ cup sweet soy sauce 2 tbsp light brown
sugar ¼ cup orange juice 2 tbsp lemon juice 2 tbsp red wine vinegar 2 tsp
olive oil 2 cloves garlic, minced 1 scallion, chopped finely salt & ground
black pepper, to taste
1. Combine all the ingredients except the salmon, salt, and ground black
pepper in a saucepan over low heat. Bring to a boil and then lower to a
simmer. Reduce for 15 mins., stirring often.
2. Rub each salmon filet with olive oil and season with the salt and ground
black pepper.
3. Place the salmon on the Baking Pan.
4. Place the Baking Pan on the Air Fry Rack. Press the Air Fry button and set
the temperature to 375° F/190° C, and the cooking time to 10 mins. Press the
Control Knob to begin the cooking cycle.
5. Once the cooking cycle has finished, brush the salmon with the sauce.
6. Return the salmon to the appliance. Press the Broil button. Press the
Control Knob to begin the cooking cycle. Remove the salmon once the glaze
begins to caramelize (34 mins.).
7. Serve with the sauce and chopped scallions.
PowerXL Microwave Air Fryer 21
Recipes
WHITE PIZZA
1 thin-crust pizza dough 2 cloves garlic, sliced thinly ½ tsp red pepper
flakes 9 slices fresh mozzarella ¼ cup ricotta cheese 2 tsp extra virgin olive
oil ¼ tsp of sea salt ¼ tsp black pepper
1. In a bowl, mix the ricotta cheese, salt, pepper, and red pepper flakes
2. Roll the pizza dough in the Baking Pan. 3. Place the Baking Pan on the Air
Fry Rack. Press
the Air Fry button and set the cooking temperature to 375° F/191° C and the
cooking time to 10 mins. Flip the dough after 5 mins. 4. Remove the Baking
Pan. 5. Spread the ricotta mixture on the crust. Lay out the sliced garlic,
fresh mozzarella. drizzle with olive oil. 6. Return the Baking Pan to the Air
Fry Rack. Press the Air Fry button and set the cooking temperature to 375°
F/191° C and the cooking time to 8 mins. 7. Let the pizza cool for 5 mins.
before cutting.
STUFFED BAKED SWEET POTATO
2 tbsp. pecans, crushed 1 pinch cinnamon 1 pinch nutmeg 1 pinch sea salt 1
pinch black pepper 2 sweet potatoes 1215 mini marshmallows
22 PowerXL Microwave Air Fryer
1. In a bowl, mix the pecans, cinnamon, nutmeg, salt, and black pepper
together. Reserve the mixture.
2. Poke holes in each sweet potato with a fork several times to allow steam
to escape. Place the potatoes in a microwave-safe dish on the Glass Tray in
the Microwave Air Fryer.
3. Press the Microwave button and set the cooking time to 4 mins. After 4
mins., use tongs to flip over each sweet potato (an extra 12 mins. may be
required depending on the size of the potatoes). The sweet potato is done when
you can poke a fork into it and there is little resistance.
4. Remove the sweet potatoes to a cutting board and then slice the top of the
sweet potato. Use a towel to pinch the ends of each potato carefully and push
in until the top slice opens up.
5. Press the Broil button and set the cooking time to 3 mins.
6. Sprinkle the pecan mixture on top of openings of the sweet potatoes and
top with the mini marshmallows
7. Place the loaded sweet potatoes on top of the Air Fry Rack on the Glass
Tray. Press the Control Knob and cook until the marshmallows begin to brown
(23 mins.).
Topping Alternatives 1. Top with a pat of butter, salt, and black pepper, to
taste.
2. Top with shredded Jack cheese. Place on the Air Fry Rack on the Glass
Tray. Press the Broil button. Broil until the cheese is melted (34 mins.).
Garnish each sweet potato with diced chives, 2 tbsp. cooked and diced bacon,
and a dollop of sour cream.
TERIYAKI GARLIC WINGS
4 oz Buffalo wing sauce 1 oz soy sauce 1 tbsp. chopped garlic 1 tbsp. chopped
cilantro 1 ½ lb frozen wings 1 tsp. onion powder ½ tsp. black pepper
1. In a bowl mix the wing sauce, soy sauce, garlic, and cilantro together.
Reserve the sauce.
2. Place the wings in a microwave-safe bowl on the Glass Tray. Press the
Defrost button, turn the Control Knob to DEF3, and press the Control Knob to
confirm. Turn the Control Knob to 24 oz and press the Control Knob
Recipes
to confirm. Transfer the wings to a clean bowl. Toss the wings with the onion
powder and black pepper.
3. Place the wings in the Baking Pan and place the Baking Pan on the Air Fry
Rack on the Glass Tray.
4. Press the Air Fry button and set the cooking temperature to 425° F/ 218° C
and the cooking time to 25 mins.
5. When the cooking cycle is complete, toss the wings with the sauce.
6. Return the wings to the Baking Pan on the Air Fry Rack on the Glass Tray.
Press the Air Fry button and set the cooking temperature to 400° F/204° C and
the cooking time to 35 mins. to glaze the wings.
6. Cook the roulade to the desired doneness (use a meat thermometer to
measure the internal temperature): · Rare: 125° F/50° C · Medium rare: 135°
F/60° C · Medium: 145° F/65° C · Well done: 165° F/75° C
7. Let the roulade rest for 10 mins. before slicing.
ITALIAN ROULADE OF BEEF
1 1 ½-lb flank steak, butterflied ¼ cup basil pesto ½ lb. provolone, sliced 3
roasted red peppers 1 tsp sea salt 1 tsp ground black pepper.
1. Place the steak on a cutting board and spread the pesto all over one side
of the steak.
2. Layer the cheese and roasted peppers on the steak. 3. Roll the steak up
and tie it with string about five
times from one end to the other. 4. Season the roulade with the salt and
ground black
pepper. 5. Place the roulade on the Baking Pan and place
the Baking Pan on the Air Fry Rack on the Glass Tray. Press the Air Fry
button, and set the cooking temperature to 400° F/204° C and the cooking time
to 1520 mins. (depending on your desired doneness; see step 6).
CHERRY PIE
1 store-bought pie crust 2 15-oz cans cherry pie filling 1 egg, beaten for egg
wash raw sugar, for garnish
1. Place a layer of the pie dough into a lightly greased 8-in. pie pan.
2. Trim the dough, leaving 1 in. over the side of the pan. 3. Fold the excess
dough inward to create a thick crust. 4. Create a scalloped edge using your
thumbs and
pointer finger. 5. Refrigerate the dough for 15 mins. 6. Fill the shell with
the cherry filling. You may have
some left over. 7. Cut the remaining pie crust into strips. Create a lattice
over the filling. 8. Brush the lattice with the egg wash and sprinkle with
the sugar. 9. Place the pie pan on the Air Fry Rack. Press the
Air Fry button and set the cooking temperature to 350° F/175° C and the
cooking time to 45 mins. Press the Control Knob to begin the cooking cycle.
PowerXL Microwave Air Fryer 23
Troubleshooting
Appliance not working as expected? Review the chart for possible causes and solutions. Go to www.Tristarcares.com or contact Customer Service for unanswered questions.
Problem
Oven will not start Arcing or sparking Unevenly cooked foods
Overcooked foods Undercooked foods
Improper defrosting
Possible Cause
Electrical cord for oven is not plugged in. Door is open. Wrong operation is
set. Materials to be avoided in microwave oven were used. The oven is operated
when empty Spilled food remains in the cavity. Materials to be avoided in
microwave oven were used. Food is not defrosted completely. Cooking time,
power level is not suitable. Too much food is attempted to be cooked. Cooking
time, power level is not suitable. Materials to be avoided in microwave oven
were used. Food is not defrosted completely. Oven ventilation ports are
restricted. Cooking time, power level is not suitable. Too much food is
attempted to be cooked. Materials to be avoided in microwave oven were used.
Cooking time, power level is not suitable. Food is not turned or stirred.
Solution
Plug power cord into wall socket. Close the door and try again. Check
instructions. Use microwave-safe cookware only. Do not operate with oven
empty. Clean cavity with wet towel. Use microwave-safe cookware only.
Completely defrost food by using a longer defrost time. Use correct cooking
time, power level. Cook smaller quantities of food Use correct cooking time,
power level. Use microwave-safe cookware only. Completely defrost food by
using a longer defrost time. Check to see that oven ventilation ports are not
restricted. Use correct cooking time, power level Cook smaller quantities of
food Use microwave-safe cookware only. Use correct cooking time, power level.
Turn or stir food.
24 PowerXL Microwave Air Fryer
Troubleshooting
Problem
The appliance does not work
Food not cooked Food is not fried evenly White smoke coming from appliance
French fries are not fried evenly
Fries are not crispy
Possible Cause
The appliance is not plugged in. The appliance has not been turned on by
setting the preparation time and temperature. The appliance is plugged into an
outlet that is shared with other devices. The appliance is overloaded. The
temperature is set too low. Some foods need to be turned during the cooking
process. Foods of different sizes are being cooked together. Oil is being
used.
Accessories have excess grease residue from previous cooking.
Wrong type of potato being used. Potatoes not blanched properly during
preparation. Too many fries are being cooked at once.
Raw fries have too much water.
Solution
Plug power cord into wall socket.
Set the temperature and time.
Plug the appliance into a dedicated power outlet. Use smaller batches for more
even cooking. Raise temperature and continue cooking. Check halfway through
process and turn food if needed. Cook similar-sized foods together. Wipe down
to remove excess oil. Clean the components and appliance interior after each
use. Use fresh, firm potatoes. Use cut sticks and pat dry to remove excess
starch. Cook less than 2 ½ cups of fries at a time. Dry potato sticks properly
before misting oil. Cut sticks smaller. Add a bit more oil.
Radio Interference
Operation of the microwave oven may cause interference to your radio,
television, or similar equipment. Interference can be reduced or eliminated by
taking the following measures:
1. Clean the door and sealing surface of the oven.
2. Reorient the receiving antenna of radio or television.
3. Relocate the appliance with respect to the receiver.
4. Move the appliance away from the receiver.
5. Plug the appliance into a different outlet so that the appliance and the
receiver are on different branch circuits.
PowerXL Microwave Air Fryer 25
Cleaning & Storage
Cleaning
Clean the appliance after each use. Remove the power cord from the wall socket
and be certain the appliance is thoroughly cooled before cleaning.
1. Wipe the outside of the appliance with a warm, moist cloth and mild
detergent.
2. To clean the door, gently scrub both sides with warm, soapy water and a
damp cloth. DO NOT soak or submerge the appliance in water or wash in the
dishwasher.
3. Clean the inside of the appliance with hot water, a mild detergent, and a
nonabrasive sponge. Do not scrub the heating coils because they are fragile
and
may break. Then, rinse the appliance thoroughly with a clean, damp cloth. Do
not leave standing water inside the appliance.
4. If necessary, remove unwanted food residue with a nonabrasive cleaning
brush.
5. Caked-on food on accessories should be soaked in warm, soapy water to
remove the food easily. Hand-washing is recommended.
6. If any other service needs to be performed, contact Customer Service using
the contact information on the back of this manual.
Deodorization Preset
Use the Deodorization Preset to remove strong smells after cooking. Clean the
inside of the appliance before using the Deodorization Preset.
1. Press the Micro Menu Button. The LED Panel will show “C1.”
2. Press the Control Knob to confirm the preset. The LED Panel will show
“5:00.”
3. Press the Control Knob to begin the deodorization process.
Storage
1. Unplug the appliance and let it cool thoroughly. 2. Make sure all
components are clean and dry.
3. Place the appliance in a clean, dry place.
Frequently Asked Questions
1. Does the appliance need time to heat up? Preheating is needed when you are
cooking from a cold start when using the Bake or Air Fry cooking function. Add
3 minutes to the cooking time to compensate when preheating is necessary
(preheating is automatic with the Bake function and Pizza/Steak presets).
2. Why isn’t my food cooking or heating evenly? Cooking for too short a
period of time, even at high temperatures, may result in food left unevenly
heated throughout. Try cooking for a longer time at a lower power or
temperature.
26 PowerXL Microwave Air Fryer
3. What happens if the appliance still does not work after I have tried all the troubleshooting suggestions? Never attempt home repair. Contact Customer Service and follow the procedures set forth by the manual. Failure to do so could render your guarantee null and void.
90-Day Money-Back Guarantee
The PowerXL Microwave Air Fryer is covered by a 90-day money-back guarantee.
If you are not 100% satisfied with your product, return the product and
request a replacement product or refund. Proof of purchase is required.
Refunds will include the purchase price, less processing and handling. Follow
the instructions in the Return Policy below to request a replacement or
refund.
Replacement Guarantee Policy
Our products, when purchased from an authorized retailer, include a 1-year
replacement guarantee if your product or component part does not perform as
expected, the guarantee extends only to the original purchaser and is not
transferable. If you experience an issue with one of our products within 1
year of purchase, return the product or the component part for replacement
with a functionally equivalent new product or part. The original proof of
purchase is required, and you are responsible to pay to return the unit to us.
In the event a replacement unit is issued, the guarantee coverage ends six (6)
months following the receipt date of the replacement unit or the remainder of
the existing guarantee, whichever is later. Tristar reserves the right to
replace the unit with one of equal or greater value.
Return Policy
If, for any reason, you would like to replace or return the product under the
money-back guarantee, your order number can be used as the return merchandise
authorization number (RMA). If the product was purchased in a retail store,
return the product to the store or use “RETAIL” as the RMA. Return your
product to the address provided below for a replacement, which will incur no
additional processing and handling fees, or for the refund of your purchase
price, less processing and handling. You are responsible for the cost of
returning the product. You can locate your order number at
www.customerstatus.com. You can call customer service at
973-287-5106 or email
info@tvcustomerinfo.com for any additional questions. Pack the product
carefully and include in the package a note with (1) your name, (2) mailing
address, (3) phone number, (4) email address, (5) reason for return, and (6)
proof of purchase or order number, and (7) specify on the note whether you are
requesting a refund or replacement. Write the RMA on the outside of the
package.
Send the product to the following return address:
PowerXL Microwave Air Fryer Tristar Products 500 Returns Road Wallingford, CT
06495
If the replacement or refund request has not been acknowledged after two
weeks, please contact Customer Service at
973-287-5106.
Refund
Refunds requested within the money-back guarantee timeframe will be issued to
the payment method used at purchase if the item was purchased directly from
Tristar. If the item was purchased from an authorized retailer, proof of
purchase is required, and a check will be issued for the item and sales tax
amount. Processing and handling fees are non-refundable.
PowerXL Microwave Air Fryer 27
We are very proud of the design and quality of our PowerXL Microwave Air
FryerTM.
This product has been manufactured to the highest standards. Should you have
any questions, our friendly customer service staff
is here to help you. For parts, recipes, accessories, and everything PowerXL,
go to tristarcares.com or scan this QR code
with your smartphone or tablet:
To contact us, email us at info@tvcustomerinfo.com or call us at
973-287-5106.
Distributed by: Tristar Products, Inc. Fairfield, NJ 07004 © 2021 Tristar
Products, Inc.
Made in China PXL_MAF_IB_TP_ENG_V4_210224
References
Read User Manual Online (PDF format)
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