cradlepoint IBR1700 Mobile Router User Guide

: June 6, 2024
: Cradlepoint

cradlepoint IBR1700 Mobile Router

Introduction

This guide provides instructions for the basic set up of your COR IBR1700 mobile router as well as discusses what’s inside the box and optional accessories to enhance the router’s functionality. For instructions on installing the router in your vehicle, refer to the Vehicle Installation Guide for COR Series Mobile Routers (https://customer.cradlepoint.com/s/article/Vehicle-Installation-Guide-for- COR-Series-Mobile-Routers) or email our Professional Installer Network to locate a professional installer in your service area at [email protected] (mailto: [email protected]).
Navigation

What’s in the Box

IBR1700 high-performance, hardened metal router with embedded, business class 3G/4G modem; includes integrated mounting plate
DC GPIO/power cable
Safety, Regulatory, and Warranty guide

Hardware

COR IBR1700 Mobile Router Quick Start Guide

Accessories

The IBR1700 series mobile routers are designed for installation in vehicles and therefore require additional accessories for optimal performance.

For antennas, refer to the Cradlepoint Approved Antennas information on the Cradlepoint Antennas (https://cradlepoint.com/products/antennas/) webpage.
For accessories, refer to the Cradlepoint Accessories webpage (https://cradlepoint.com/products/accessories/).

Required

Antennas and associated cables will need to be purchased separately. Refer to the webpage for more information.

Optional

Refer to the Accessories (https://cradlepoint.com/products/accessories/) page on the Cradlepoint website to learn more about optional accessories for enhancing the IBR1700 series router. These optional accessories include:

COR Extensibility dock
2×10 GPIO cable Secondary MC400 LTE modem
Barrel to 4-pin power adapter
Extended temperature AC power supply

Before You Begin

Read through the following before you set up your Cradlepoint COR IBR1700 router(s).

Location Considerations

The IBR1700 series routers are built for installation in vehicles of all varieties. Refer to the Vehicle Installation Guide for COR Series Mobile Routers (https://customer.cradlepoint.com/s/article/Vehicle-Installation- Guide-for-COR-Series-Mobile-Routers) for more information.

SIM Card for Wireless Connectivity

A wireless broadband data plan must be added to your Cradlepoint IBR1700 for wireless broadband connectivity. Wireless broadband data plans are available from wireless carriers such as Verizon, AT&T, Sprint, EE, and Vodafone. The SIM must be provisioned by the carrier. Contact your carrier for details about selecting a data plan and about the process for provisioning your SIM. To configure the router for failover and failback functionality, refer to the article, Effectively Utilizing 2-SIM Modems (https://customer.cradlepoint.com/s/article/NCOS-Effectively-utilizing-2-SIM- modems).

Setup

Read through the following to set up your IBR1700 series mobile router.

Insert an activated 2FF-sized SIM into the router.

● Unscrew and remove the MC400 modular modem door from the router.
● Insert the card into the SIM1 slot, metal contacts up and notch in. It will click into place. Depress again to remove.
●Insert the secondary SIM card into the SIM2 slot if desired.
If using a MC400 modular modem, insert activated 2FF-sized SIM card(s) into the modem.

● Insert the card into the SIM1 slot, metal contacts down and notch in.
● Insert the secondary SIM into the SIM2 slot, if desired.

● Slide the MC400 modular modem into the IBR1700, Cradlepoint logo side up, USB plug first.
● Replace the modem door and secure with the screws.
● Remove the plastic port covers from the modem door before returning the cover to the router.
Note: The MODEM COVER must be replaced, or the modem will not power on.
Set up the Antenna and WiFi Configuration.
● The IBR1700 includes three (3) independent WiFi radios, allowing for a much more customizable and robust experience when using WiFi. For more information on configuring and using the IBR1700’s WiFi, please view this article: NCOS: 6.5 IBR1700 WiFi Radio Setup (/s/article/NCOS-6-5-IBR1700WiFi-Radio- Setup?r=110&ui-knowledge-components- auraactions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1).
● There are many antennas options for the IBR1700. Refer to the Vehicle Installation Guide for COR Series Mobile Routers (https://customer.cradlepoint.com/s/article/Vehicle-Installation-Guide-for- COR-Series-Mobile-RoutersO) for information about selecting an antenna option that works best for you.
Connect the power source.
| PIN| Wire Color| Definition| Details
---|---|---|---|---
1| Black| Ground| Ground to the vehicle chassis
2| Red| Power| VDC battery constant
3| Orange| Input| VDC ignition sensing accessory input
4| Blue| Output| General purpose I/O (GPIO)
Activate the device through NetCloud Manager.
Refer to the Connecting to NetCloud (https://cradlepoint.lightning.force.com/lightning/r/Knowledge__kav/ka9380000004EVvAAM/view#NetCloud) section of this document.

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Understanding LEDs

INDICATOR	BEHAVIOR
****	POWER: The Cradlepoint IBR1700 must be powered using an approved

9–36 V DC power source.

Green = Powered ON
Yellow = Attention is required
No Light = Not receiving power. Check the power source connection

**| GPS:** Indicates the status of GPS connection.

Blue = GPS locked
Blinking Blue = Obtaining lock
No Light = Off/no lock

**| MC400 MODEM:** Indicates information about the optional MC400 modem.

Green = Modem has established an active connection
Blinking Green = Modem is connecting
Amber = Modem is not active
Blinking Amber = Data connection error. No modem connection possible Blinking Red = Modem is in the process of resetting
No Light = Modem not connected

**| INTEGRATED MODEM** Indicates information about the integrated modem.

Green = Modem has established an active connection
Blinking Green = Modem is connecting
Amber = Modem is not active
Blinking Amber = Data connection error. No modem connection possible Blinking Red = Modem is in the process of resetting
Blinking Red with Signal Strength LEDs = SIM door is not installed, modem is off
No Light = Modem not connected

**| SIGNAL STRENGTH** Blue LED bars indicate the active modem’s signal strength.

4 Solid Bars = Strongest signal
1 Blinking Bar = Weakest signal (a blinking bar indicates half of a bar)
4 Blinking Bars = SIM door is open and the modem is powered off

**| WiFi STATUS:** Indicates information about WiFi channels.

2.4 GHz Green = Activity on 2.4 GHz WiFi band
5 GHz Blue = Activity on 5 GHz WiFi band

| WiFi AS WAN: Indicates WiFi as WAN status.

White = WiFi as WAN active

Other| ADDITIONAL LED INDICATIONS

Several different LEDs blink when the factory reset button is detected
Two of the modem LEDs blink red in unison for 10 seconds when there is an error during NCOS upgrade
When an external USB modem is plugged in, only the Signal Strength LEDs will light up

Connecting to NetCloud

Activate your device through NetCloud Manager (NCM). Your device is packaged with NetCloud services, and activation requires that you log into your NetCloud account. Refer to the following for more information:

Getting Started with NetCloud Manager (https://customer.cradlepoint.com/s/article/Getting-Started-with-NetCloud- Manager?ui-force-components- controllersrecordGlobalValueProvider.RecordGvp.getRecord=1&r=82&ui-knowledge- components- auraactions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1)

Troubleshooting

If the device takes longer than 5 minutes to connect to the Internet, you may need to log into the local UI of the device to make configuration changes or start the troubleshooting process. You must be physically co-located with the device in order to do this. Refer to the following document for more information:

How to Troubleshoot Connection Issues (/s/article/NCOS-No-Internet-or- Connection-Issues?r=47&ui-knowledge-components- auraactions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1)

Once the device connects to the Internet, it should then connect to your NetCloud Manager account and start its configuration download.