Shark Navigator Lift-Away Upright Vacuum Owner’s Manual
- June 6, 2024
- Shark
Table of Contents
Shark Navigator Lift-Away Upright Vacuum Owner’s Manual
Shark Navigator Lift-Away Upright Vacuum Owner’s Manual
IMPORTANT SAFETY INSTRUCTIONS
HOUSEHOLD USE ONLY To reduce the risk of electric shock, this vacuum
cleaner has a polarized plug (one blade is wider than the other). As a safety
feature, this plug will fit into a polarized outlet only one way. If the plug
doe not fit fully into the outlet, reverse the plug. If it still does not
fit, contact a qualified electrician. DO NOT force into outlet or try to
modify to fit. 
WARNING TO REDUCE THE RISK OF
FIRE, ELECTRIC SHOCK OR INJURY: GENERAL WARNINGS When using an
electrical appliance, basic precautions should always be followed, including
the following:
- Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks. To minimize the risk ofpower cord damage, do not allow the motorized brush roll to ingest the cord. If this occurs, immediately shut off power to the vacuum and remove the cord.
- Your vacuum cleaner may consist of a motorized nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
- Use only identical replacement parts.
- Carefully observe and follow the instructions provided below to avoid improper use of the appliance. DO NOT use the vacuum for any purpose other than those described in this manual.
- Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.
- The use of an extension cord is NOT recommended.
- This vacuum cleaner contains no serviceable parts. USE WARNINGS
- This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children. Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to be used by children. DO NOT allow to be used as a toy. Close supervision is necessary when used near children.
- Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or other accessories.
- DO NOT handle plug or vacuum cleaner with wet hands.
- DO NOT use without filters in place.
- Only use Shark® branded filters and accessories.
- DO NOT damage the power cord:
- DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle.
- DO NOT unplug by pulling on cord. Grasp the plug, not the cord.
- DO NOT run the vacuum cleaner over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces. SAVE THESE INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE
- DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before you plug in and turn on the unit again.
- Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
- DO NOT use if vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
- Use extra care when cleaning on stairs.
- DO NOT leave the vacuum cleaner unattended while plugged in.
- When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.
- DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.
- Your Shark vacuum may not be designed to stand up on its own. When taking a break from cleaning, you may need to lean it against furniture or a wall, or lay it flat on the floor. Using the vacuum for an application where the unit lacks stability may result in personal injury.
- DO NOT use to pick up:
- Liquids
- Large objects
- Hard or sharp objects (glass, nails, screws, or coins)
- Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
- Smoking or burning objects (hot coals, cigarette butts, or matches)
- Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
- Toxic materials (chlorine bleach, ammonia, or drain cleaner)
- DO NOT use in the following areas:
- Poorly lit areas
- Wet or damp surfaces
- Outdoor areas
- Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)
- Turn off all controls before plugging in or unplugging the vacuum.
- Unplug from electrical outlet when not in use and before any maintenance or cleaning.
- Hand wash with water only. Washing with cleaning chemicals could damage the unit.
- During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.
- Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
- Make sure the dust cup and all filters are in place after routine maintenance.
- If provided, secure the power cord around the two cord hooks during storage.
ASSEMBLY
- Place the Pod onto the Floor Nozzle Post.
- Insert the Wand into the pod.
- Attach the Lower Accessory Holder to the pod.
- Insert the Handle into the top of the wand.
- Attach the Hose Clip to the wand.
- Connect the Hose to the back of the pod.
- Store Accessories on the Tool Storage Posts.
For proper operation, ensure all parts are firmly clicked into place. WHOLE- HOME CLEANING
SETTINGS
Select surface setting: O Off I Hard Floor For bare floors and area
rugs. II Carpet For high pile carpets. 
The Suction Control
Slider located on the handle allows you to adjust the suction depending on
the floor type. MIN: to reduce suction and increase maneuverability on
carpets. MAX: to increase suction on bare floors. NOTE: The brushroll
spins in both modes BRUSHROLL INDICATOR LIGHT 
CLEANING MODES
To engage Brushroll,
step on floor nozzle and tilt handle back firmly. Press the Power/Surface
switch to the appropriate floor setting 
Press the Handle
Release button and pull up on the handle to detach it from the wand.
Press the Wand
Release button and pull up on the wand to detach it from the pod. In Lift-
Away mode, you can clean with the handle and wand, or just the handle.
Press the Lift-Away
button to detach the pod from the floor nozzle. 
With pod removed, press
the Wand Release button to detach the wand from the pod. 
Press the Handle
Release button and pull up on the handle to detach it from the wand.
EMPTYING THE DUST CUP 
**IMPORTANT : Unplug
the power cord before performing any maintenance. Empty the dust cup each time
you vacuum and periodically during cleaning, when debris in the dust cup
reaches the MAX fill line. To remove Dust Cup, slide up tabs on both sides of
dust cup handle. Tilt dust cup forward, then lift to remove. 
Press lower release
button to open bottom of dust cup. 
To remove collected
debris from Lint Screen, press top release button and lift handle to open.
Gently brush debris off the screen. 
To reinstall, place
bottom of dust cup into pod and then tilt until it clicks into place.
CLEANING AND
REPLACING THE FILTERS CLEANING FILTERS Regularly rinse and replace the
filters to maintain your vacuum’s suction power. To prevent damage from
cleaning chemicals, rinse filters with cold water only. Allow all filters to
air-dry for at least 24 hours before reinstalling them to prevent liquid from
being drawn into electric parts. IMPORTANT: DO NOT use soap when cleaning
the filters. 
CLEAN PRE-MOTOR FILTERS
EVERY 3 MONTHS Remove Dust Cup, then lift out Filters
RINSE HEPA FILTER
EVERY YEAR To Remove HEPA Filter, remove dust cup, tilt Filter Door
and firmly pull it off. Press tab at top of HEPA Filter and pull out
filter. To reinstall, insert top part of HEPA filter first. Then, replace
filter door by inserting the top part with tabs first then pushing in bottom
until it clicks into place. REPLACING FILTERS Follow the previous
instructions for removing filters. The Pre-Motor Filter should be replaced
every 2.5 years. The HEPA Filter** should be replaced every 3 years
- Replacement Pre-Motor Foam & **Felt Filter Kit:** XFFK560
- Replacement HEPA Filter: XHEPA560
NOTE: To order replacement parts and filters, visit sharkaccessories.com.
MAINTENANCE
Self-Cleaning Brushroll Shark’s self-cleaning brushroll automatically
removes hair wrap. If some hair remains wrapped around the brushroll, continue
cleaning to give it time to make its way to the dust cup. If you run over a
hard or sharp object or notice a noise change while vacuuming, check for
blockages or objects caught behind the brushroll. CLEANING THE
BRUSHROLL
Using a coin, turn
locks counterclockwise, then open the cover to access Brushroll.
NOTE: Cover hinges open but is not completely removable. DEBRIS WRAPPED
AROUND BRUSHROLL
Clean off any debris
on the bristles. DEBRIS BEHIND BRUSHROLL
If you vacuum up a
hard or sharp object, or notice a noise change while vacuuming, remove
any blockages or objects caught behind the brushroll. Clear away any dust,
dirt, or blockages in Debris Intake. To close the cover, push down until
it clicks into place, then close the locks with a coin. CORD MAINTENANCE
To minimize the risk of power cord damage, DO NOT run the vacuum over the
power cord. If this occurs, immediately shut off power to the vacuum and
remove the cord from the brushroll or nozzle.
- DO NOT pull or carry vacuum cleaner by the cord or use cord as a handle.
- DO NOT unplug by pulling on the cord. Grasp the plug, not the cord.
- DO NOT close the door on the cord.
- DO NOT pull the cord around sharp corners.
- DO NOT leave the cord near heated surfaces.
CHECKING FOR BLOCKAGES
- Detach wand from floor nozzle and handle, and check both ends for blockages.
- Detach floor nozzle from wand and vacuum pod, tilt nozzle neck back, and check opening for blockages.
- Detach handle from wand and hose from the vacuum pod, and check openings for blockages.
- Detach dust cup from vacuum pod. Empty dust cup, remove debris from lint screen, and check for blockages.
AVAILABLE ACCESSORIES
- (A) Pet Crevice Tool This versatile, slender 8″ tool removes pet hair from hard-to-reach spaces like corners, ceilings, and between couch cushions.
- (B) Dusting Brush This brush dusts and cleans delicate surfaces. Great for use on fans, blinds, lampshades, and keyboards.
- (C) Pet Hair Tool The turbine brush loosens and removes pet hair and debris from carpets, and powerfully deep-cleans dander out of upholstery and other surfaces.
- (D) Wide Upholstery Tool The wide cleaning path helps remove pet hair, dust, and large debris from mattresses, couches, curtains, lampshades, and other delicate upholstered surfaces.
- (E) Pet Multi-Tool A single convertible tool for cleaning tough pet messes two ways: use the stiff bristle brush to clean stuck-on debris, or take off the bristles to reveal an upholstery tool perfect for removing stubborn pet hair andlarge piles of debris.
- (F) Anti-Allergen Dust Brush This brush features nylon fiber bristles specifically designed for removing fine dust and allergen particles from the most delicate surfaces.
- (G) Under-Appliance Wand Clean under and behind hard-to-move appliances and furniture with this adjustable 36” tool. Flip the extension piece over to clean the underside of appliances.
- (H) Large Accessory Bag This convenient accessory storage bag measures 32 cm x 70 cm and fits the Under-Appliance Wand. Smaller size available at sharkaccessories.com.
TROUBLESHOOTING
Power cord caught in brushroll or floor nozzle.
- ower cord caught in brushroll or floor nozzle.
- To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord. If this occurs, immediately shut off power to the vacuum and remove the cord from the brushroll or nozzle.
- Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.
Vacuum is not picking up debris. No suction or light suction.
- Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the filters before reinstalling.
- Dust cup may be full; empty dust cup.
- Clear any blockages in the hose, hose connections, nozzle, wand, pod, or accessories. See Checking for Blockages section for more information.
- If any hair is wrapped around the brushroll, continue vacuuming. This will allow the selfcleaning brushroll to remove the hair wrap and send it to the dust cup. If some fibers remain wrapped around the brushroll after continued use, open the brushroll cover to remove them.
Vacuum lifts area rugs.
- Make sure Power/Surface switch is set to Hard Floor (setting I).
- Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
- To minimize suction, set the suction control slider to MIN. See the Suction Control section for more information.
Brushroll does not spin.
- If the brushroll indicator light turns red, immediately turn off and unplug the vacuum. Remove pod from floor nozzle and clear any blockages. Reconnect nozzle, plug in vacuum, and turn on power.
- With the power on, recline the handle, which will automatically turn on the brushroll.
Vacuum turns off on its own or indicator light flashes red. If your vacuum overheats, the thermostat will automatically turn off the motor. Follow these steps to restart:
- Turn vacuum off and unplug it.
- Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning the Filters).
- Check for blockages in hose, wand, nozzle, accessories, and inlet openings.
- Allow unit to cool for a minimum of 60 minutes.
- Plug in vacuum and turn it on.
FIVE (5) YEAR LIMITED WARRANTY
The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable. SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of five (5) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions: What is covered by this warranty?
- The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced up to five (5) years from the original purchase date.
- In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
- Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
- Any unit that has been tampered with or used for commercial purposes.
- Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.
- Consequential and incidental damages.
- Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
- Products purchased, used, or operated outside North America.
How to get service If your appliance fails to operate properly while in
use under normal household conditions within the warranty period, visit
sharkclean.com/support for product care and
maintenance self-help. Our Customer Service Specialists are also available at
1-800-798-7398 to assist with
product support and warranty service options, including the possibility of
upgrading to our VIP warranty service options for select product categories.
So we may better assist you, please register your product online at
registeryourshark.com and have the product on
hand when you call. SharkNinja will cover the cost for the customer to send in
the unit to us for repair or replacement. A fee of $24.95 (subject to
change) will be charged when SharkNinja ships the repaired or replacement
unit. How to initiate a warranty claim You must call
1-800-798-7398 to initiate a
warranty claim. You will need the receipt as proof of purchase. We also ask
that you register your product online at
registeryourshark.com and have the product on
hand when you call, so we may better assist you. A Customer Service Specialist
will provide you with return and packing instruction information. How state
law applies This warranty gives you specific legal rights, and you also may
have other rights that vary from state to state. Some states do not permit the
exclusion or limitation of incidental or consequential damages, so the above
may not apply to you. REGISTER YOUR PURCHASE
registeryourshark.com Scan QR code using
mobile device 
RECORD THIS INFORMATION Model
Number:__ Serial
Number:___ Date of Purchase (Keep
receipt) :____ Store of
Purchase:____
TECHNICAL SPECIFICATIONS
Voltage: 120V- 60Hz Watts: 800W Benefits of registering your product and creating an account:
- Get easier, faster product support and access to warranty information
- Access troubleshooting and product care instructions
- Be among the first to know about exclusive product promotions
TIP: You can find the model and serial numbers on the QR code label on
the bottom of the back of the vacuum pod. PLEASE READ CAREFULLY AND KEEP FOR
FUTURE REFERENCE. This Owner’s Guide is designed to help you get a complete
understanding of your new Shark Navigator® Lift-Away® Upright Vacuum with
Self-Cleaning Brushroll. SharkNinja Operating LLC US: Needham, MA 02494 CAN:
Ville St-Laurent, QC H4S 1A7
1-800-798-7398
sharkclean.com Illustrations may differ from actual
product. We are constantly striving to improve our products; therefore the
specifications contained herein are subject to change without notice. For
SharkNinja U.S. Patent information, visit
sharkninja.com/uspatents ©2021 SharkNinja
Operating LLC. LIFT-AWAY, SHARK, and SHARK NAVIGATOR are registered trademarks
of SharkNinja Operating LLC. UV725_Series_IB_E_MP_Mv8 PRINTED IN CHINA
@Sharkcleaning
FAQS
How do I get my Shark Vacuum cleaner to pick up pet hair?
The Shark Pet Perfect II is designed to pick up pet hair and other fine debris.
How do I get my Shark Vacuum cleaner to pick up dust?
The Shark Navigator Lift-Away Upright Vacuum is designed to pick up dust.
How do I get my Shark Vacuum cleaner to pick up large debris?
The Shark Navigator Lift-Away Upright Vacuum is designed to pick up large debris.
How do I get my Shark Vacuum cleaner to pick up pet hair and dust?
The Shark Navigator Lift-Away Upright Vacuum is designed to pick up pet hair and dust.
Why is the little rectangle on the side sucking in so much air and causing it not to work?
Just experienced this “rectangle sucking tons of air” problem with my UV850 Shark – turns out there was not one but two blockages: one in the hose and one in the very base of vacuum (which necessitated using a screwdriver to open the two grey screws on the bottom). Once I got these cleared the vacuum was back to normal.
What is the difference between Shark NV 352 and the NV 356
The 352 has a 25 foot cord, the 356 (professional) is 30′, the hard floor tools are different. The 356 has a microfiber ‘dust pad’ that goes over the hardwood floor attachment. The 352’s hard floor attachment has a ‘V’ shape to funnel debris no pad, but it does have a duster attachment both available to purchase separately. The dust cup on the 356 is larger and the overall machine is 2 lbs heavier then the 352. 356 also comes with a bag for the tools where my 352 did not. The other tools all appear to be the same on both models. They both run the same amps and can be converted into canister mode as well, but are aesthetically different.
How do you clean the filter?
There is a HEPA filter in front of the vacuum, you lift the door from the bottom and you can take it out and wash it. and then you lift the canister out from the base ( like you’re emptying the canister of dirt.) You will find 2 foam filters there. lift them both out and wash those too. Just dont throw in washing machine or dishwasher. I use dish detergent and wash them off in the sink. Just make sure they are completely dry before putting them back on the vacuum. After a dozen or so washings they will break down ( you will know this ) extra filters can be purchased on EBay or Amazon or other websites. I usually clean the foam filters when they are a very dark brown or gray color,then i also wash the HEPA filter also. Good luck! Here a PDF file that tells you all about the shark vacuum .Page 13 & 14 tell you how to clean the filters . http://prcind.com/user_manuals/NV351-FS.pdf
whats the difference between this and the Shark Navigator Lift-Away Professional Upright
the lift-away professional is a larger capacity canister , with extra crevice tools, and a wider cleaner head path .
which model is best for removing pet hair?
As long as you clean it regularly this one is wonderful. The pet hair attachment is great on the couch and it pulls up everything from the carpet. It keeps up with a husky rather well.
is the cord retractable?
No-the cord is “not” retractable. You have to wrap it up around two backside hooks.
Can you clean under a bed?
In order to clean all the under the bed you have to use an attachment or the bed has to be rather high off the floor.
Is the brush motorized or air powered?
We would like to inform you that this vacuum includes a 5.5″ crevice tool, 24″ crevice tool, and dusting brush. The optional pet power brush is air driven.
how noisy is it?
Its very noisy when you put it in carpet mode. But it does the job. My cats HATE it but all cats hate loud noises and like cats, they have short memories and forget about it after a while. What impresses me most is how the canister fills up with dust and dirt that you didn’t even know was there to begin with.
How to empty cannabis
It’s very easy. Just unbuckle the snaps on the side
How much does thid vacuum weigh?
No more than a normal Vacuum, if anything less. This Vacuum is the best I have ever owned.
is cord retractable
No the cord is not retractable.
Where is the Shark NV352 manufactured?
Pluto
what is the difference between the 352 and 360?
This is the only shark vacuum I have ever owned so I do not know what the difference is. This works very well for me. I got a good deal on this and for the money I paid I am feeling like I got a bonus. There is bigger models, but for me it is fine. The only draw back is it tips easy.
Does it have a beater ball?
It has a beater BAR on the actual vacuum and in one of the attachments
Does it come with tools?
It came with 2 detachable tools.
VIDEO
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>