Saramonic SR-BH40 True Wireless Stereo Earbuds User Manual

Saramonic SR-BH40 True Wireless Stereo Earbuds

Product Overview

1. Indicator button
2. Dust cover of charging port
3. Battery level indicator
4. Versatile touch panel
5. Status indicator/built-in microphone
6. Charging contacts

Earbud

• Bluetooth Name – Saramonic BH40
• Bluetooth Version – 5.2
• Battery Capacity – 60mAh
• Wireless Range – Approx. 10m
• Runtime – Approx. 10 hours (50% volume)
• Weight – 4g (Each)

Charging Case

• Capacity – 320mAh
• Additional Runtime – Approx. 15 hours
• Charging Time – Approx. 1.5 hours
• Input Voltage – 5V = 300mA
• Weight – 42g

How to Wear

Correctly insert the earbuds into your ears according to the L/R mark (L for the left while R for the right), and make sure that the microphone points to your mouth.

Keep the blue area close to your ears

Power On/Off

1. Power On
   • With charging case: open the case and take out the earbuds. The earbuds will automatically turn on with voice prompts “Power on”.
   • Without charging case: when earbuds are off, tap and hold the touch panel for about 2.5 seconds, the earbuds will turn on with voice prompts “Power On”.
2. Power Off
   • With charging case: put the earbuds back into the charging case, the status indicators will be solid red.
   • Without charging case: when earbuds are on, tap and hold the touch panel for about 8 seconds, the earbuds will turn off with voice prompts “Power Off”.

Note:

1. When connecting for the first time, Voice prompts “Pairing”
2. If connected successfully, voice prompts “Connected”

Touch Control

• Play/Pause
  Double-tap the touch panel of L/R earbud

• Next
  Tap the touch panel of right earbud 3 times

• Previous
  Tap the touch panel of left earbud 3 times

• Volume up
  Tap and hold the touch panel of right earbud for 1.5s until voice prompts “du”

• Volume down
  Tap and hold the touch panel of left earbud 1.5s until voice prompts “du”

• Answer/hang up a call
  Tap the touch panel of L/R earbud

• Reject a call
  Tap and hold the touch panel of L/R earbud for 2s

• Activate voice assistant
  When connected, tap the touch panel of left earbud 4 times

• Enter/exit game mode
  Tap the touch panel of right earbud 4 times
  Enter: voice prompts “Game Mode”
  Exit: voice prompts “Bluetooth Mode”

Charging Case

• To display battery level:
  Put the earbuds into the charging case and press the indicator button. The indicator will display the current battery level of the charging case.

• Charging Status:
  Connect Type-C charging cable to the charging port, the indicator will show the current battery level. When the charging case is fully charged, all four blue Indicators will be on for 1 minute. Remove the charging cable, and all the indicators will be off.

Factory Reset

Reset the earbuds in the following situations:

1. The earbuds has been paired with other devices, and Saramonic BH40 cannot be found on your device.
2. Only one earbud work.

Steps: Turn on the earbuds and tap the touch panel 3 times, then tap and hold it for 5s. The status indicator will flash red and blue alternately. Put them back into the charging case and then take out.
Note: The above steps need to be completed within 8 seconds.

FAQ

Q: Only one earbud work?
A: Put the earbuds into the charging case and then take out, if still only one earbud works, restore them to factory setting.

Q: Failed to connect devices with earbuds?
A: Delete the pairing record on the devices and reconnect with earbuds.

Q: No sound in the phone call?
A: Select “Saramonic BH40” as your audio input source in your device Settings.

Q: Audio delay in video or gameplay?
A: Environment, WiFi, encode/decode speed of other devices and software are all possible factors to affect the audio data transmission speed of the earbuds. For example, most game software set real-time audio transmission as a priority, which is possible to affect the speed.

Q: Why is there stuck/ breakpoint?
A: If there are many WiFi routers, 4G signals, high-power electrical appliances, etc, when using, it may be stuck or breakpoint. It can be solved by changing the environment or reconnecting.

Safety Instruction

1. Please use the original or with safety certification wire harness for charging.
2. When using earbuds, please adjust the volume appropriately to avoid damaging the hearing.
3. Please use the product correctly to avoid falling or heavy extrusion.
4. Children should be accompanied by adults to avoid eating by mistake.
5. Keep away from extreme environments such as high temperatures or humidity.
6. Please do not disassemble this product.

After-Sales and Supports

According to the relevant laws and regulations of consumer electronic products and the actual situation of the industry, the following after-sales service regulations are formulated to provide consumers with satisfactory after-sales services:

1. Warranty certificate mainly includes:
   warranty card and sales certificate.

2. After-sales service scope:

   • During the warranty period of the product, the company will be responsible for providing free maintenance for any failure caused by the quality problem of the product itself under normal use without disassembly and repair;
   • For products beyond the warranty period, the warranty certificate shall be issued and the maintenance fee shall be paid. If any spare parts are needed for repair, cost for the spare parts would be born by the purchaser; please avoid repair and replace when the product is not tested by Saramonic after-sales department;
   • Once the warranty certificate is altered, the warranty will become invalid immediately;
   • The warranty certificate of the product shall be properly kept by the consumer and shall not be supplemented if lost.

3. Warranty Period:

   • Within one year after purchasing this product, there are quality problems in normal use (non-human damage) without disassembly and repair; 1-year warranty (including all accessories) from the date of issuing the sales certificate;
   • Consumers who have quality problems in normal use (non-human damage) within7 days from the date of purchase, without repair, can enjoy the replacement service;
   • The replacement service is limited to products of the same model and color.

4. Regulations on invalidation of the warranty during the warranty period

   • In the following cases, the warranty is invalid, but the maintenance service is provided, the labor fee and parts fee are charged:
   • any damage to accessories caused by improper use, maintenance and storage of consumers;
   • damage caused by force majeure, such as natural disasters.
   • In the following cases, the company will refuse to provide maintenance services or provide charged maintenance services:
   • It is unable to provide the product warranty card or the content recorded in the warranty card is inconsistent with the product, or the content is altered or illegible;
   • earbuds that have been removed by any unauthorized person of Shenzhen Jiayz Photo Industrial., Ltd (such as changing wires, removing voice coils, etc.);
   • there is no sales voucher or the content of the sales voucher is inconsistent with the product.

5. We will not provide warranty service in the following cases

   • After our inquiry, if we find that your repair products are not our products, we will refuse to provide warranty service or double the maintenance fee. Please attach the warranty certificate when you send the earbuds to our company for repair. If you don’t have any certificate, our company will handle it as parallel imports

References

• Saramonic-Premium Microphones, Headphones and other Pro Audio Accessories

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