GrillEye GE003 Professional Pro Plus Grilling and Smoking Thermometer User Guide
- June 6, 2024
- GrillEye
Table of Contents
GE003 Professional Pro Plus Grilling and Smoking Thermometer
GrillEye® Pro+
revolutionary grilling and smoking thermometer with hybrid-wireless
connectivity
4.0 or higher
802.11 b/g/n
EXTENDED USER GUIDE
Getting to know your GrillEye PRO Plus
P. 2 – product specifications P. 3 – device details
Preparing to use
P. 4 – prerequisites
Setup
P. 5 – pairing, connecting to the Cloud P. 6 – updating firmware, FAQs –
common connectivity troubleshooting options
Customize
P. 7 – settings/preferences
Start grilling/cooking
P. 8 – select & deselect (remove) preset P. 9 – create preset P. 10 –
edit/delete preset P. 11 – temperature graphs: view, export and reset data
Useful tips
P. 12 – probe and device recommended placement
A LOOK AT OUR COURSE WITH OUR MEMBERS IN MIND
2016
2017
2018
2019
The journey continues…
May
Mar
Dec
Jun
May
The GrillEye® is launched and rocks the Bluetooth grilling and smoking thermometers market with 100m Bluetooth range and 6-ports.
GrillEye® brand reaches over 3 continents, more than 29 countries and
houndreds of retail stores.
More importantly, it is established as a reference point in the minds of
houndreds of thousands satisfied customers, outranking know brands.
Reflecting on our course to this point, we have formulated necessary plans in order to give our members, years full of exciting GrillEye developments.
The team starts working on the GrillEye® PRO Plus; a device that aims in revolutionising the grilling and cooking industry.
The GrillEye® PRO Plus is launched.
LEARNING AND EXCELLING Listening to you and learning along the way, made us
feel comfortable with the fact that the path to revolutionising the grilling
and cooking industry is difficult. It also made us even more commited and
determined to walk it all the way. In this path, we welcome and express our
deepest appreciation to all of you out there that support us and spread the
word about our efforts and undertaken challenges.
THANK YOU FOR YOUR SUPPORT!
GETTING TO KNOW YOUR GRILLEYE® PRO PLUS
2
PRODUCT SPECIFICATIONS
PRODUCT INFO Part No.: GE0003 EAN / UPC: 5213008050020
DIMENSIONS
20.5 cm / 8.07″ 6.9 cm / 2.74″ 18.8 cm / 7.40″
WEIGHT N.W.: 440 gr / 0.97 lbs G.W.: 550 gr / 1.21 lbs
WHAT’S IN THE BOX
1x GRILLEYE PRO PLUS
Design, Manufacturing, Assembly, QC: EUROPE
DIMENSIONS Diameter: ~ 6 cm / 2.36″
2x GRILLEYE PRO PROBE
Including wrap for easy folding and storage
2x STAINLESS STEEL CLIPS
for ambient temperature readings
Length: 13 cm / 5.11″
WEIGHT N.W.: 240 gr / 0.53 lbs BATTERY Type: Li-Ion, 2500 mAh Life: up to 48+
hrs*
- proximity illumination active
DIMENSIONS
Wire Length: 115 cm / 45.28″ Grip Length: 4.8 cm / 1.89″ WEIGHT N.W.: 45gr / 0.1 lbs
TEMPERATURE SPECS Range: -50 to 300 °C / -58 to 572 °F Accuracy: ± 0,5 °C / 1.8 °F Max. Tolerance: 380 °C / 716 °F
SYSTEM REQUIREMENTS Works with the GrillEye® PRO app. Requires WiFi® 802.11
b/g/n, Bluetooth® Smart enabled device (Bluetooth® v.4.0). iPad MiniTM, iPad®
3 and later, iPhone® 4S and later, iPod touch® 5th gen and later. AndroidTM
phones equipped with Bluetooth® v.4.0, running 4.3 or later.
Probe Length: 9.4 cm / 3.70″ CERTIFIED Constructed solely out of space-grade
aluminium and stainless steel FDA reg. no.: 14788163190
USB-A to USB-mini
1x USB CABLE
1x USER MANUAL
GrillEye® Pro+
GETTING TO KNOW YOUR GRILLEYE® PRO PLUS
3
DEVICE DETAILS
ELECTRONICS
MECHANICS
2.7″ DISPLAY
The Active Matrix display is readable under direct sunlight and adapts
dynamically to show information based on the presets selected and the number
of probes used.
NO PROBE
Battery status Cloud connectivity
full cloud = connected striked-through cloud = disconnected
Connection type & strength
Bluetooth OR WiFi Cloud connection possible only when WiFi is connected
1 PROBE
Number of port connected Preset selected (e.g. Beef Rare) Target/preset
temperature
Current temperature
2-4 PROBES
Number of port connected Preset selected (e.g. Beef Rare) Current temperature
5-8 PROBES
Number of port connected Current temperature Preset selected
1x MAGNETIC MOUNT
The GrillEye PRO Plus can be attached to any metal surface thanks to its
magnetic mount (4x neodymium magnets included), which is covered by high-
quality silicon. Silicon increases friction so that your PRO Plus doesn’t slip
no matter the texture of the surface where the PRO Plus is sitting on.
DO NOT MOUNT ON HOT SURFACES Although the PRO Plus is constructed of high-
quality engineering thermoplastics (UL94-V0 class), if a surface is too hot
for you to touch, it’s too hot for the PRO Plus. So, do not mount on your
grill’s lid, near the grate etc.
MAGNET STRENGTH ON ALLOYS (e.g mixtures of steel and aluminium) may be
reduced. Magnets in general work better on surfaces made of pure steel.
360° ROTATING BODY
Place your fingers on the rotation handle to rotate the core of the PRO Plus
until you reach the desired viewing or storage angle.
Rotation handle
Rotate the body to hide the screen and protect it while storing it.
Rotation axis
WHEN MOUNTED, ROTATE USING BOTH HANDS When mounted, force applied for rotating the body will cause the device to unmount and fall.
8x PROBE PORTS
The 8 ports are protected by the PRO Plus body, thus offering care-free outdoor use.
Power ON – press once
Power OFF
– hold for 2 seconds
Restart
– hold for 3-9 seconds
Reset
– hold for 10 or more seconds
Silence alarm – press once while alarm is triggered
USB Charging port use the cable included or any USB-A to USB-mini cable
4x PURPOSE BUTTON + 1x CHARGING PORT
GrillEye® Pro+
PREPARING TO USE YOUR GRILLEYE® PRO PLUS
4
PREREQUISITES
MAKE SURE YOUR PRO PLUS IS CHARGED Use any USB charger with the cable included. When you connect the charger, the PRO Plus will power-up automatically. The display will remain ON while charging to allow you to monitor the process. If the device does not power-up instantly, it means the battery is completely depleted. In this case leave the charger plugged and the device will light-up after a while. Device can be used while charging, without any restriction. Full battery lasts approx. 48hrs until depletion (under full load, having proximity illumination activated – see App Settings). When battery level is at 5% or lower, the PRO Plus will display a “Low Battery” notification (illustrated).
MAKE SURE YOU HAVE THE LATEST GRILLEYE PRO APP INSTALLED
SCAN THE QR CODE BELOW
SEARCH GOOGLE PLAY/iTUNES FOR GRILLEYE PRO
OR
MAKE SURE BLUETOOTH IS ACTIVATED Bluetooth® module in the PRO Plus is purely
used for initial setup and “near-field” operations. As such, its range is
limited to 10m which can be further decreased in case of obstacles or
interferences (e.g. WiFi routers broadcasting in the same space). For
Bluetooth Low Energy (BLE) scanning to work, eversince Android Marshmallow
(6.0) or later, Google requires location services to be enabled on your mobile
device.
MAKE SURE YOU HAVE AN ACTIVE INTERNET CONNECTION GrillEye uses 2.4 GHz band
networks because of longer range in comparison to 5.0 GHz networks. So, if you
own a 5.0 GHz router, check its settings to enable compatibility with 2.4 GHz
networks.
GrillEye® Pro+
SETTING UP YOUR GRILLEYE® PRO PLUS
5
CONNECTING & UPDATING PART 1 of 2
STEP 1: POWER-ON YOUR GRILLEYE PRESS THE POWER-BUTTON ONCE The device will
sound a short “beep” and will light-up to display the GrillEye® logo, before
moving to the Home Screen. In Home Screen, the Bluetooth® icon, on the top
right corner, will start blinking to indicate that the GrillEye is in pairing-
mode.
STEP 2: PAIR WITH MOBILE OVER BLUETOOTH®
OPEN THE GRILLEYE PRO APP THE APP Will detect the GrillEye® PRO Plus and a
couple of seconds later it will display its serial number to verify the
connection.
THE GRILLEYE PRO PLUS Will display your mobile device name (non-latin alphabet
not supported) and the installed firmware version.
A non-blinking Bluetooth® icon along with signal strength on the top right
corner of the GrillEye indicates successful pairing
PRESS “LET’S GRILL”, AND… YOU ARE ALMOST THERE!
RANGE At this stage you can use your GrillEye PRO Plus but, without connection
to the Cloud (step 3) your range will be limited to ~10m (30ft) max (depending
on obstacles). GRAPHS Using the PRO Plus in Bluetooth mode only disables the
graphs functionality since the device is designed to store data to the Cloud
(step 3).
STEP 3: CONNECT TO THE CLOUD
Using the Cloud means that you are able to monitor your GrillEye from anywhere as long as you have an active Internet connection
The App will prompt you to connect to a WiFi
WiFi networks are detected and listed as illustrated
Select network and enter the password to connect
SUCCESSFUL CONNECTION POINTERS
App Settings: WiFi displayed App Home: Cloud icon Device: Cloud & WiFi icon
(or
WiFi icon only for firmware up to 001.115)
If you miss this prompt for any reason, just go to Settings / “Wi-Fi”
option.
If you face trouble finding your WiFi on the list, check your router’s
compatibility with 2.4GHz networks and
also the router’s firewall settings that might block
the GrillEye from connecting.
Due to broadcast variability, drag the list to refresh it.
In case of “incorrect password” prompt, without reason, set your mobile as a
hotspot with 8-digits, no special chars password, repeat the Cloud
connection, update GrillEye to the latest firmware and then
connect to your router.
GrillEye® Pro+
SETTING UP YOUR GRILLEYE® PRO PLUS
6
CONNECTING & UPDATING PART 2 of 2
STEP 4: UPDATE GRILLEYE FIRMWARE
CONNECTING TO THE CLOUD REQUIRES THE LATEST FIRMWARE Cloud connectivity came
as a firmware update. Your device may not have installed the latest firmware.
So, although connecting to your WiFi (Step 3) will allow you to use your
GrillEye PRO Plus, it will not allow you to take advantage of GrillEye’s full
potential. SO, MAKE SURE YOU UPDATE YOUR GRILLEYE TO THE LATEST FIRMWARE.
THE APP WILL AUTOMATICALLY PROMPT YOU TO UPDATE YOUR FIRMWARE Once you connect
to the WiFi, the App will prompt you to update your firmware (side
illustration). If you miss this prompt by any chance, you can manually request
to update the firmware on Settings / “Check Update” option.
Installing the latest firmware version may require you to perform the update
process more than once, since some versions are installed in an incremental
manner. If after each installation you experience any issue, make sure to
reboot your GrillEye and restart your App.
FAQS / COMMON CONNECTIVITY TROUBLESHOOTING
GrillEye PRO Plus is a highly sophisticated device that combines technologies
as never before in any device in its category. Common issues identified along
the way are addressed as follows.
POWER
WHEN I PRESS THE POWER BUTTON THE DEVICE POWERS-OFF AND POWERS-BACK-ON. I
CANNOT GET THE DEVICE TO POWER-OFF. WHAT AM I DOING WRONG? When charging, the
device will not power off in order to display charging progress. If the device
isn’t charging and doesn’t power-off when you press the power-button for 2
seconds, quit the app (if you are on Android, go to menu and press the Exit
button) and then press the power button for 2 seconds (an active connection
between the app and the device may force the latter to wake even if requested
to power-off).
BLUETOOTH
WHAT IS THE PIN/CODE TO CONNECT MY GRILLEYE VIA BLUETOOTH® You are trying to
connect from your mobile Settings. Make sure you download the correct app from
iTunes or Google Play (see page 4 of this guide), open it and connect through
the app.
I OPEN THE APP BUT IT DOESN’T FIND THE GRILLEYE® 1) Make sure the GrillEye is
powered-on and close to your mobile. 2) Make sure you download the correct app
from iTunes or Google Play (see page 4 of this guide) and try again. 3) If you
are using an Android device, make sure you have location services activated
(Google prerequisite for Bluetooth to work). 4) Reboot your GrillEye by
holding the power-button for more than 10 seconds and repeat steps 1 – 3.
WIFI / INTERNET
APP SHOWS “INCORRECT WIFI PASSWORD”, BUT I KNOW MY PASSWORD IS CORRECT For security reasons, early firmware versions of the GrillEye rejected some password formats, accepted in later firmware versions. So, all you need to do is update your GrillEye firmware by setting your mobile to work as a hotspot with a short password (8-digits without special characters). Once connected, make sure you update GrillEye to the latest firmware version and then connect to your router.
I CANNOT FOUND MY WIFI ON THE LIST OF NETWORKS BUT I’M STANDING NEXT TO THE ROUTER Make sure your router has the 2.4GHz network compatibility option enabled. Also check that your router broadcasts its SSID and it’s not hidden.
GRILLEYE DISPLAYS POOR WIFI SIGNAL ALTHOUGH IT’S PLACED NEAR MY ROUTER Check if you have a mesh network and your GrillEye is connected to an access point far from its position. Find the nearest access point to your BBQ and connect to it.
GRILLEYE SIGNAL BREAKS ALTHOUGH I AM CONNECTED TO THE WIFI. AS SOON AS I GET OUT OF BLUETOOTH RANGE I GET A DISCONNECTION ALARM
Although you are connected to the WiFi you are not connected to the Cloud/Internet. Make sure your router has an active Internet connection and doesn’t block the
GrillEye. Reset your GrillEye by holding the power button for 10 seconds. Remove and re-install the app. Set your mobile to work as a hotspot, connect
to it and make sure you update GrillEye to the latest firmware version. Then connect back to your router and confirm the Cloud icon appears as active.
GrillEye® Pro+
CUSTOMIZE YOUR GRILLEYE® PRO PLUS
SETTINGS / PREFERENCES
App version indicator | Information only field
GrillEye device serial number | Information only field
If the S/N is not displayed, un-pair your GrillEye, reboot it and re-install
the app.
GrillEye device installed firmware version | Information only field
Make sure you update to at least 001.124
Press to update GrillEye device firmware | Active button
Firmware versions later than 001.120 will inform you if there is a newer
version available. Earlier versions will
require that you perform the process manually.
Connected WiFi network | Active button
Press to see the list of available WiFi networks. Once you connect the name of
the network (SSID) will be displayed here. Being connected to the WiFi doesn’t
mean you are
connected to the Cloud. If you are not connected to the Cloud, check your
router is connected to the Internet, allows for 2.4GHz networks and doesn’t
block GrillEye connection.
User interface language selector | Active button
Press to select the language you wish the App to display. If your mobile
supports it, “System settings” will
select automatically the language you use.*
- this setting doesn’t affect the GrillEye device display.
Prevent mobile screen from powering-off/diming | Active button
This option will keep your mobile always on. Note that this option will cause your mobile battery to drain faster.
Allow GrillEye screen to dim when you move away (requires Bluetooth to be active) | Active button
Having the Bluetooth enabled, move your phone to the distance (less than 3m) where you want PRO Plus screen to dim and activate the proximity illumination option. From this point onwards when your phone moves further from this point
you will see the PRO Plus screen dimming / when moving closer you will see it illuminating.
To disable this function, move your mobile close to the GrillEye so that its screen illuminates and disable the option.
Unit of measurement of temperature selector | Active button
Press to select if you wish the App AND GrillEye to display temperatures in Celsius or Fahrenheit. If your mobile supports it, “System settings” will select automatically the units in use.
7
Un-pair button | Active button
Press to un-pair GrillEye from your mobile. Note that this doesn’t delete
network configuration or other data stored on the GrillEye device. To delete
such data, use the “Restore data to original” option found at the bottom of
the Settings page.
Get notified a bit before your food is ready | Active button
Select the number of degrees you wish the GrillEye to offset from your Peak
Preset in order to sound an alarm and warn you that your food is about ready.
Time that you need your food to rest | Active button
Once you get an alarm you can specify the time you wish this alarm to remain
mute until going-off again (e.g. in order for you to put gravy on your food
before continuing).
Alarms that will notify you when you need to take action | Active buttons
Note that not all alarms can be switched-off in order to save you from loosing
any notification and risking of burning your food. Alarm notifications are
dependent on your phone settings (e.g. how loud your mobile is set to ring, if
you have allowed GrillEye notifications etc.)
Delete data stored on GrillEye and the App | Active button – Reset presets
option:
This will delete any custom preset you have created from the App
– Reset network option:
This will delete any network related setting stored on your App and GrillEye
device
– Reset graphs option:
This will remove historical data being displayed on the App graphs
– Reset alarm preferences option:
This will restore alarm preferences to the default values on the App This
option is very useful when performing system resets, to ensure no residual
data affect functionality.
GrillEye® Pro+
START GRILLING & COOKING
8
MANAGE PRESETS PART 1 OF 3: SELECT & DESELECT (REMOVE) PRESET
SELECT PRESET Press
Expand the category of the preset your prefer
Press anywhere on the line to select your preferred type of grilling the
selected preset will be marked in red and the selection buttons will appear at
the bottom of the screen
Press to apply the selected preset the preset will appear on the home screen AND the GrillEye screen
DESELECT PRESET Press
The presets list will open with the active preset already selected
Press to remove the selected preset the preset will be removed from the home
screen as well as the GrillEye screen too
GrillEye® Pro+
START GRILLING & COOKING
9
MANAGE PRESETS PART 2 OF 3: CREATE PRESET
Press
Expand the category of the preset where you wish to assign your own preset
PEAK PRESET
Use this preset option when you are looking to grill/cook up to a specific
temperature. When this temperature is reached, the GrillEye will notify you
that your food is ready.
Fill-in the description
Set the target temperature
RANGE PRESET
Use this preset option when you are looking to grill/cook within a specific
temperature range (e.g. in smoking sessions). If temperature goes out of
range, the GrillEye will notify you.
Fill-in the description
Set the lower & upper temperature bounds
Select
Save
The created preset will appear inside the selected category, highlighted and ready to be selected/applied
GrillEye® Pro+
START GRILLING & COOKING
10
MANAGE PRESETS PART 3 OF 3: EDIT/DELETE PRESET
Press
Press
Edit the description
Edit the temperature
The Delete option is available only for custom presets. System presets can only be edited. So, selecting the Edit option in system presets will take you directly to the next screen.
Save
The updated preset will appear inside the selected category, highlighted and
ready to be selected/applied or removed
GrillEye® Pro+
START GRILLING & COOKING
11
TEMPERATURE GRAPHS
Press
TEMPRATURE GRAPHS ONLY ON CLOUD When in Bluetooth® mode, graphs are disabled since the device is designed to store data to the Cloud.
PEAK PRESETS
RANGE PRESETS
Estimated time to target Target temperature
Adjusted course to target Actual temperature
Average temperature Upper temp. limit Actual temperature
Lower temp. limit
View all probes in one graph
Select probe to view
MULTI-VIEW
When viewing all probes in one graph, preset limits (upper and lower or peak
in case of range and peak presets respectively), will not appear.
In multi-view you are able to view all of your probe temperatures in real
time.
This feature is especially useful when viewing a probe used for ambient
temperature readings along with probes used for actual grilling or cooking.
EXPORT GRAPH
RESET GRAPH
Press to export
GrillEye is designed to memorize your sessions and keep them for you to revisit them.
The graph export generates a .csv file.
In order to view the exported data in a meaningful manner, follow the steps
below:
- mark the start time of your session (e.g. 14.30)
- open the .csv file and select the option to convert data from text to columns using comma “,” delimiter
- add a line to represent the time above the line where the temperature data are written, and on the column above the first temperature reading insert the start time of your session
When the displayed data accumulate more than you wish, you can reset them from the settings menu of the app, by following the steps below:
-
navigate to menu/settings
-
scroll to the bottom of the settings page (illustrated)
-
press the “Restore data to original” option
-
select the “Reset graph” option and you are ready!
-
add a second on every following column (on the line of time). This will generate entries like 14.30.01, 14.30.02, 14.30.03 etc. until reaching the final temperature reading
-
now that you have your time-temperature pair you can replicate the graph in your spreadsheet and analyze in any way you wish.
Press to view available options
GrillEye® Pro+
USEFUL TIPS
12
PROBE & DEVICE USAGE RECOMMENDATIONS
PLACING THE PROBE
LIQUIDS 3cm / 1.18″ minimum
THE PROBE IS NOT WATERPROOF!
Nevertheless, you can use it to measure liquids temperature if you are careful
so that the neck of the probe (point where the grip ends) has at least 3cm /
1.18″ distance from
the liquid surface.
In case of evaporating liquids, condensed moisture may slip into the grip
cavity, affect the electronic part of the probe, and cause it to malfunction.
Therefore, your should avoid prolonged exposure to condensed moisture.
SOLID FOOD
This part of the probe is most
sensitive to temperature changes. So, you need to ensure that the probe tip is
place to the most dificult to cook part of the food (see illustration below).
EXAMPLE OF PROBE PLACEMENT Insert the probe so that its tip reaches the
thickest part of the meat.
For large portions use as many probes as you find necessary to monitor the
temperature across the entire portion.
OVEN COOKING & AMBIENT READINGS The probe CAN be used in ovens for cooking.
Rubber insulation of oven doors will protect the probe wire from wearing out.
Use the metal clip included for recording ambient temperature. If your are
using coal use both clips to make sure temperature is
evenly distributed across the grate
REMOVE WRAP BEFORE USE! Remove the probe holder before use and make sure to keep it away from fire.
HOT GRIP! Grip will be hot when used. Use silicon or other type of gloves to remove it from your food.
PLACING THE DEVICE
DO NOT MOUNT ON HOT SURFACES Although the PRO Plus is constructed of high-
quality engineering thermoplastics (UL94-V0 class),
If a surface is too hot for you to touch, it’s too hot for the PRO Plus.
SAFE AREA
SAFE AREA
MAGNET STRENGTH ON ALLOYS (e.g mixtures of steel and aluminium) may be reduced. Magnets in general work better on surfaces made of pure steel.
GrillEye® Pro+
PRODUCT SUPPORT
13
SUPPORT TOUCHPOINTS & WARRANTY
DOCUMENTATION / CERTIFICATES
Get the latest documentation by visiting – grilleye.com/certificates
(certificates) – grilleye.com/support (user manuals/documentation)
IC 22909-GE0001
WARRANTY G&C ltd® offers a limited warranty against manufacturing defects, in
compliance with the laws and regulations of each region of distribution. For
details about the warranty, visit www.grilleye.com/warranty or send an email
to [email protected]. Operation of the device is subject to the following
conditions (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired
operation of this device. Apple®, the Apple logo, iPad®, iPhone®, and iPod®
touch are trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc. The Bluetooth® word mark
and logos are registered trademarks owned by Bluetooth SIG Inc. Android® and
Google Play are trademarks of Google Inc. WiFi® and other trademarks and trade
names are those of their respective owners.
WE ARE HERE FOR YOU
So, reach out to us for any issue you may have or thoughts you may want to
share about our products
instagram @grilleye
facebook facebook.com/grilleye
live chat access on grilleye.com
email [email protected]
video call upon email request
GrillEye® Pro+