MONOGRAM ZVC48DNB1 Designer Brass Hood Owner’s Manual

June 6, 2024
MONOGRAM

MONOGRAM ZVC48DNB1 Designer Brass Hood Owner’s Manual

MODEL INFORMATION

MODEL NUMBERS

ZVC48DNB1

WRITE DOWN THE MODEL AND SERIAL NUMBERS

These numbers are on the Consumer Product Ownership
Registration Card packed separately with your professional vent hood and on a label on the back side off the front flange of the unit.
Use these numbers in any correspondence or service calls concerning your appliance.

CONSUMER SUPPORT

With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from Monogram, we will be there. All you have to REGISTER YOUR

APPLIANCE

Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: Monogram.com
In Canada: https://service.geappliances.ca/servicio/en_CA/do is call!

SCHEDULE SERVICE

Expert Monogram repair service is only one step away from your door. Get on- line and schedule your service at your convenience any day of the year.
In the US: Monogram.com or call 800.444.1845 during normal business hours.
In Canada: https://service.geappliances.ca/servicio/en_CA/ or call 888.880.3030.

EXTENDED WARRANTIES

Purchase a Monogram extended warranty and learn about special discounts that are available while your warranty is still in effect.
In the US: Monogram.com or call 800.444.1845 during normal business hours.
In Canada: GEAppliances.ca/en/support/purchase-extended-warranty or call 888.880.3030.

REMOTE CONNECTIVITY

For assistance with wireless network connectivity (for models with remote enable), visit our website at Monogram.com or call 800.444.1845 in the US only.

PARTS AND ACCESSORIES

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: Monogram.com or by phone at 800.444.1845 during normal business hours. Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Customers in Canada should consult the yellow pages for the nearest MC Commercial service center, visit our website at GEAppliances.ca/en/products/parts-filters-accessories or call 888.880.3030

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.

GENERAL SAFETY INSTRUCTIONS

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

A. Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
B. Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means
cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
C. Do not use this unit with any solid-state speed control device.

FOR GENERAL VENTILATING USE ONLY. DO NOT USE TO EXHAUST HAZARDOUS OR EXPLOSIVE MATERIALS AND VAPORS.

TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING*:
A. SMOTHER FLAMES with a close-fitting lid, cookie sheet or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.

B. NEVER PICK UP A FLAMING PAN— You may be burned.
C. DO NOT USE WATER, including wet dishcloths or towels—a violent steam explosion will result.
D. Use an extinguisher ONLY if:

  1. You know you have a Class ABC extinguisher, and you already know how to operate it.
  2. The fire is small and contained in the area where it started.
  3. The fire department is being called.
  4. You can fight the fire with your back to an exit. * Based on “Kitchen Fire Safety” published by NFPA.

TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:

A. Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
B. Always turn hood ON when cooking at high heat or when flambéing food (i.e., Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
C. Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
D. Use proper pan size. Always use cookware appropriate for the size of the surface element.

SERVICING

If You Need Service…
Do not attempt to repair or replace any part of the vent hood unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
Be sure electrical power is off before servicing the unit. It may be necessary to remove the vent hood blower in order to service components such as the blower motor or air vent mechanism.

Disconnect power to the cooktop and remove it first. Reverse the steps in the Install the Vent Hood section in the Installation Instructions to remove the blower. Service parts are available from a Monogram Service and Parts Center..

CARE AND CLEANING

Cleaning the Outside
Do not use abrasive products such as Scotch Brite or steel wool pads; they will scratch the surface. To clean the brass finish, use warm sudsy water. To clean stainless steel surfaces, use warm sudsy water or a
stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface. To inquire about purchasing stainless steel appliance cleaner or polish, or to find the location of a dealer nearest you, please call our toll- free number

Monogram Preferred Service: 800.444.1845 or Monogram.com
For Monogram Service in Canada, call 1.800.561.3344 or visit monogram.ca

MONOGRAM VENT HOOD WARRANTY

Staple sales slip or cancelled check here. Proof of original purchase date is needed to obtain service under warranty.

Limited Two-Year Warranty

WHAT IS COVERED

From the Date of the Original Purchase

For two years from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the vent hood that fails because of a manufacturing defect.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product
is located in an area where service by a Monogram Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Monogram
Service location for service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician’s travel costs to your home. All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care® servicers during normal working hours. Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845. In Canada: 888.880.3030. Please have your serial number and model number available when calling for service.

WHAT IS NOT COVERED

■ Service trips to your home to teach you how to use the product.
■ Replacement of house fuses or resetting of circuit breakers.
■ Incidental or consequential damage caused by possible defects with this appliance.
■ Replacement of filters.
■ Damage to the product caused by accident, fire, floods or acts of God.
■ Failure of the product if it is used for other than its intended purpose or used commercially Improper installation, delivery or maintenance. If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, gas, exhausting and other connecting facilities as described in the Installation Instructions provided with the product.
■ Damage caused after delivery.
■ Product not accessible to provide required service.
■ Installation or service for a makeup (replacement) air system.

EXCLUSION OF IMPLIED WARRANTIES

Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose,
are limited to one year or the shortest period allowed by law.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company Warrantor in Canada: MC COMMERCIAL INC, Burlington, ON, L7R 5B6.

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