Axon Body 3 Dock Installation Guide
- June 6, 2024
- AXON
Table of Contents
Axon Body 3 Dock Installation Guide
AXON, Axon, Axon Body, Axon Device Manager, and Axon Evidence are trademarks
of Axon Enterprise, Inc., some of which are registered in the US and other
countries. For more information, visit
www.axon.com/legal.
All rights reserved. ©2021 Axon Enterprise, Inc.
Introduction to the Axon Body 3 Dock
The Axon Body 3 Dock provides a wired network connection for Axon Body 3
cameras to Axon Evidence.com or Axon Commander, so the cameras can upload
evidence and download camera updates. While information is securely
transferred to your organization’s account, the dock also recharges the
camera’s battery.
The Axon Body 3 Dock only functions as an Ethernet adapter, an unmanaged
network switch, and charger. This allows any Axon Body 3 camera to be docked
in any Axon Body 3 Dock, and still connect to the registered agency’s Axon
Evidence.com or Axon Commander account to upload video.
Axon Body 3 Dock Types
There are two types of Axon Body 3 Docks an 8-Bay Dock and a 1-Bay Dock. they are designed to accept eight and one, respectively, Axon Body 3 cameras.
Additional Materials
The Axon Body 3 Dock package also contains an Ethernet cable and an external power supply.
Axon Body 3 Dock Information
Information about Axon Body 3 Docks and the devices connected to them can be viewed in your agency’s Axon Evidence.com account by going to the Device Profile page for the dock. Your dock must be registered to use the Device Profile page.
The Device Profile page shows the dock model, serial number, and the status of cameras connected to the dock. The Connected Devices section of the page is built by assembling reports from cameras, which are sent each time an Axon Body 3 camera is docked.
The image below is a snapshot of an Axon Body 3 Dock 1-Bay Device Profile page in Axon Evidence.com, showing the status of a docked camera.
Network Considerations and Configuration
Axon Body 3 cameras capture video and audio recordings. Users place their cameras in an Axon Body 3 Dock to securely upload the content securely to your agency’s Axon Evidence.com instance.
The Axon Body 3 camera is true mobile device and when docked each camera must obtain its own IP address to establish a direct encrypted communication channel to your agency’s Axon Evidence.com instance. The Axon Body 3 Dock only functions as an Ethernet adapter, an unmanaged network switch, and charger for Axon Body 3 cameras.
Axon Body 3 Cameras and Network Infrastructure
The network requirements for Axon Body 3 cameras are provided below:
Note: If you are moving from previous generation Axon body-worn cameras
to Axon Body 3 cameras, you may be required to make changes to your network
infrastructure. If your agency has concerns or questions about any of the
network considerations, please contact your Axon representative in advance of
your deployment so that they can address these issues as early as possible.
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In response to the availability of high-speed Internet connectivity the Axon Body 3 camera has increased upload speeds. Network administrators should anticipate 20 to 25 Mbit/s per device if not regulated.
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Each Axon Body 3 camera requires its own IP address when docked. The Axon Body 3 Dock itself has no IP address, but each bay has its own Media Access Control (MAC) address. The list of MAC address for each bay is shown on the end of each dock.
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Static IP addresses are not supported, as the Axon Body 3 camera is a true mobile device that can be docked anywhere.
- Dynamic Host Configuration Protocol (DHCP) should be used to provision the IP address and network settings. Each Axon Body 3 Dock bay functions as an ethernet card, with its own MAC address.
- If your agency currently uses static IP addresses for older Axon Docks and other equipment, and you want to continue to use specific IP addresses for devices in specific dock bays, DHCP reservations can be used. Because each Axon Body 3 Dock bay has its own MAC address, these addresses can be used for DHCP reservations. The list of MAC address for each bay is shown on the end of each dock.
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Upload bandwidth restrictions cannot be set for an Axon Body 3 Dock. If your agency requires upload rate-limiting, there are two options available:
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(Recommended) Deploy rate-limiting restrictions in your layer-3 networking infrastructure as needed.
This is the best option. Your network switches have an aggregated view of devices and traffic, and can allocate all available bandwidth to a single device or small number of devices when they are the only ones with uploads queued, while limiting the total bandwidth when large numbers of devices are uploading at once. -
(Not recommended) There is an agency-wide Axon Body 3 camera setting in Axon Evidence.com that can limit the upload rate of all cameras when docked. While this can be done, it is not optimal, since all Axon Body 3 cameras will honour this restriction even when there are few or no other devices uploading.
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Axon Body 3 cameras require direct access to Axon Evidence.com through an Axon Body 3 Dock and do not support using a proxy server.
Network Requirements
The Axon Body 3 dock acts as a custom melded USB-C to ethernet adapter for the Axon Body 3 camera to connect to an Axon Digital Evidence Management System (DEMS). The Axon Body 3 Dock does not have an embedded computer and provides no functionality beyond facilitation of data connection and re-charging of the Axon Body 3 camera battery over the same physical connection.
While the Axon Body 3 Dock should be deployed in accordance with agency policy, the Dock is inaccessible and transparent from the network perspective and does not require it to operate behind a firewall or router to prevent unauthorized connections. As such, this gives agencies greater flexibility in how these units are deployed – including the authorization of trusted individuals for home-use.
To get the dock up and running, you may need some assistance from your IT department.
Firewall Configuration
The dock and Axon devices do not require any incoming data ports for regular operation. For proper operation, Axon Body 3 cameras require the following out- bound firewall ports:
- Port 443 (TCP) opened for outgoing traffic to your agency’s Axon Evidence.com instance. This is used to send video and data files to Axon Evidence.com using the HTTPS protocol.
- Port 80 for time synchronization.
Axon Body 3 Dock Installation
Install your Axon Dock as described in the following procedure.
Before installing an 8-Bay Dock, Axon recommends you determine if the dock will be mounted on a desktop or on a wall mounting. 1-Bay Docks can be placed on a desktop or shelf as needed.
If you do not have an Axon Evidence.com account, Axon recommends that you contact your Axon administrator and ask for an account invitation. When the email invitation arrives, accept the invitation and create an account. This email invitation will come from noreply@evidence.com.
- Remove the dock from the box and confirm that all pieces are present.
- Plug the Ethernet cable into the WAN port.
- Plug the other end of this Ethernet cable into an active Internet port, which connects to your agency network.
- Connect the two segments of the power cord included with the dock.
- Plug the power cord into the dock.
- Connect the other end of the power cord to a standard power outlet.
For 8-Bay Docks, the green power LED on top of the dock will light up when the
dock is powered. For 1-Bay Docks, check for power by placing an Axon Body 3
camera in the dock and looking for the charging icon on the camera display.
Once a dock is installed, it can be used to register and charge Axon Body 3
cameras.
Dock Registration
Registration and configuration of Axon Body 3 Docks is not required, but
registering does make inventory management of your docks, including returns
through Axon Evidence, much easier. Your dock must be registered to use the
Device Profile page in Axon Evidence.com.
Axon recommends the following best practices:
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Use Axon Device Manager (ADM) to register and name Axon Body 3 Docks for inventory and management purposes.
When using the ADM Tap Device option to look for the NFC tag, hold your mobile device near the icon on the dock. For the 1-Bay dock, the icon is on the side of the dock nearest to the Ethernet port. For the 8-Bay dock, the icon is near bay 1, on the side of the dock near the power connection. -
Use logical names when changing the Device Name in Axon Evidence.com. That will assist in understanding the location and purpose for the Axon Body 3 Docks.
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Use the Device Home feature in Axon Evidence.com if you have more than one location with Axon Body 3 Docks.
Wall Mounting an Axon Dock
This section provides information on using a wall mount for the 8-Bay Axon Body 3 Dock. Axon Body 3 Docks should be installed in an area with redundant power, redundant HVAC, and with an ambient temperature between 41 °F to 95 °F (5 °C to 35 °C).
Note: The wall mount for the 8-Bay Axon Body 3 Dock is the same as the mount used for Axon Body 2 and Axon Flex 2 6-Bay Docks. If you already have this wall mount, you can reuse it with the 8-Bay Axon Body 3 Dock by removing the core and 6-Bay Dock modules and attaching the 8-Bay Axon Body 3 Dock.
Safety Instructions
Before mounting your Axon Dock:
- Ensure that the area behind the wall where the dock will be located is clear of obstructions to avoid damage to surroundings, pipes, or existing wiring.
- Ensure that your cables meet all applicable building and fire codes. For in-wall installation, most require UL-rated wire labelled CL2 or CL3.
- Leave adequate space around all sides of the Dock for proper ventilation and manoeuvring around it without people or items bumping it
Tools and Materials
Tools
- Cable-wire tester/locator
- Level
- Pencil
- Power drill and bits
- Screwdriver
- Stud finder
- Tape measure
Materials
- Wall Mount Kit
Dimensions
The dimensions below show the mounting hole locations of the Wall Mount Bracket and the overall size of the assembly with the dock attached. The power supply is designed to go behind the unit on the horizontal shelf.
Note: Dimensions are shown in inches and centimetres.
You can use the overall size of the wall mount bracket to determine the spacing and fit between multiple assemblies. The Ethernet and Power connections are also shown above.
Installation
Step 1: Preparation
- Ensure that you have all necessary hardware and cables required to complete the installation.
- Read all the manufacturer’s installation instructions for both the dock and the Wall Mount Bracket.
- Decide if you will leave the cables showing or hide them in the wall behind your dock.
Step 2: Attach the Dock to the Wall Mount Bracket
- Place your dock on the Wall Mount Bracket.
- Align the holes of the dock with the holes on the bracket.
- Use the screws provided in the dock wall mount kit to attach the dock to the bracket.
- As the screws come out the back of the bracket, attach the washers and add the wing nuts.
- Finish tightening all the screws.
Step 3: Identify Dock Placement
Determine the best wall location for mounting the dock.
- Look for a location away from heat sources and direct sunlight that does not obstruct movement.
- Choose a location close to an electrical outlet and a network outlet. Measure the length of the dock’s power cord to be sure that it will reach.
Step 4: Attach the Wall Mount Bracket to the Wall (Stud mount)
Your Wall Mount Kit comes with hardware for mounting the bracket to a stud or
mounting directly into drywall. If you are going to install the bracket to
drywall, go to Step 5: Attach the Wall Mount Bracket to the Wall (Drywall
Mount).
Note: Use the longer screw for mounting the bracket into a stud.
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Using a stud finder, mark the location of each stud’s centre with a pencil.
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Use a nail to confirm a stud has been located.
Note: Depending on the wall construction, you may not be able to mount both ends of the Wall Mount Bracket into the stud. -
Use the drywall anchors in the Wall Mount Kit for the other mounting locations if needed.
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Position the Wall Mount Bracket on the wall and align the mounting keyhole in the left side of the bracket with the centre line of the stud.
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Use a level to ensure the bracket is level before marking the holes.
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Mark the centre of the left side keyholes in the centre of each wall stud.
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Using a power drill, drill a pilot hole smaller than the screw diameter.
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Install the screws into the stud until there is 1/8″ (3.2 mm) of space between the bottom of the screw head and the wall. This will allow the bracket to be placed onto the screws and settle in the keyhole (the holes in the bracket are shaped like keyholes to make it easier to adjust the mount’s position on the wall).
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Repeat steps 58 for the other side of the mount bracket.
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After the Wall Mount Bracket is positioned correctly, tighten all of the screws.
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Go to Step 6: Connect the Cables.
Step 5: Attach the Wall Mount Bracket to the Wall (Drywall Mount)
Your Wall Mount Kit comes with hardware for mounting the bracket to a stud or mounting directly into the drywall. If you are installing the bracket to a wall stud, go to Step 4: Attach the Wall Mount Bracket to the Wall (Stud mount).
Note: Use the screw-in anchors and shorter screws for drywall installation.
- Find the location where you want to mount the Wall Mount Bracket.
- Locate the Wall Mount Bracket on the wall.
- Use a level to ensure the bracket is level before marking the holes. Mark the centre of the four keyholes on the wall.
- Remove the Wall Mount Bracket and screw in the drywall anchors in each location.
- Screw in each of the screws until there is 1/8″ (3.2 mm) of space between the bottom of the screw head and the wall.
- This will allow the bracket to be placed onto the screws and settle in the keyhole.
Step 6: Connect the Cables
- There is space provided on the horizontal shelf to secure the power supply for the dock.
- Position the power supply between the slots in the bracket and secure the power supply to the bracket with the Velcro strap.
- Route the barrel connector around the edge guard and plug the barrel connector into the power jack on the dock.
- You can secure the cable in position with the attached zip tie and the associated slots in the bracket.
- Plug the power supply cable into a power strip or nearby AC outlet.
- Plug the CAT 5e (or better) cable from your agency’s network data jack into the WAN port on the dock.
You can secure the cable in position with the attached zip tie and the associated slots in the bracket.
Troubleshooting and Other Information
The Axon Body 3 Dock provides a wired network connection for Axon Body 3 cameras. The Axon Body 3 Dock only functions as an Ethernet adapter, an unmanaged network switch, and charger. As long as an Axon Body 3 Dock has power and a network connection, it should function correctly.
Go to my.axon.com and refer to the Axon Body 3 section to check for any additional troubleshooting information for the Axon Body 3 Dock.
Technical Support
Visit www.axon.com and view the Support options or call 1-800-978-2737.
Warranty Policy
Axon Enterprise warranty provisions are applicable on all Axon Body 3 system products. See Axon Enterprise’s website, www.axon.com, for detailed warranty information.
Warnings
This document presents important safety warnings, instructions, and
information intended to minimize hazards associated with the use of Axon
Enterprise, Inc.’s (Axon)camera systems. These instructions and warnings are
for your protection as well as the safety of others. Read the entire document
before using any Axon system.
These warnings and instructions are effective July 31, 2019 and supersede all
prior revisions. The most current warnings are also available online at
www.axon.com.
- Read and obey. Read, understand, and follow all current Axon system instructions, manuals, warnings, and relevant Axon training materials before using any Axon system. Failure to do so could increase the risk of serious injury, system malfunctions, or loss of data.
- Obey applicable laws, regulations, and agency guidance. Use the Axon systems only in accordance with applicable federal, state, and local laws and other regulations or legal requirements.
This document uses a signal word panel to mark specific warnings:
WARNING
This signal word panel indicates a potentially hazardous situation which if
not avoided could result in fire, electric shock, damage, system malfunctions,
death, or personal injury.
CAUTION
This signal word panel indicates a potentially hazardous situation which if
not avoided or heeded could result in minor or moderate injury.
Warnings may be followed by instructions and information to help avoid the
hazard and improve safety.
WARNING! POTENTIALLY EXPLOSIVE ENVIRONMENTS
Failure to follow these safety instructions could result in fire, electric
shock, damage, system malfunctions, death, or personal injury.
Potentially explosive environments. Electric energy in a potentially
explosive area could cause an explosion or fire, resulting in serious injury
or even death. Areas with a potentially explosive atmosphere are often, but
not always, marked clearly. Potential areas may include: fueling areas (such
as gas stations); below deck on boats; fuel or chemical transfer or storage
facilities; vehicles using liquefied petroleum gas (such as propane or
butane); areas where the air contains chemicals or particles (such as grain,
dust, or metal powders); and any other area where you would normally be
advised to turn off your vehicle engine. Axon Flex, Axon Flex 2, Axon Body,
Axon Body 2, Axon Body 3, Axon Fleet, and Axon Fleet 2 cameras contain
wireless transmission technology that transfers radio frequencies over the air
as a form of energy transfer. Wireless transmission has been
WARNING! POTENTIALLY EXPLOSIVE ENVIRONMENTS
deemed a risk factor in igniting an explosive environment. In situations where
the Axon camera operator needs to enter a potentially explosive environment,
Axon recommends that the user err on the side of caution and power off the
camera before entering the explosive environment. An Axon camera should be
treated the same as a cellular telephone would be treated in this situation.
WARNING! NEODYMIUM RARE EARTH MAGNETS
Failure to follow these safety instructions could result in fire, electric
shock, damage, system malfunctions, death, or personal injury. Neodymium
Magnets. The Axon magnet mount contains a neodymium magnet which emits strong
magnetic fields that can affect a pacemaker, ICD (implantable defibrillator),
VNS (vagal nerve stimulator), and other implanted electrical medical devices.
Many of these devices are made with a feature that deactivates it when in
contact with a strong magnetic field. Therefore, care must be taken to avoid
inadvertently deactivating such devices when in close proximity to the Axon
magnet mount. Persons with a pacemaker, ICD, VNS, or other implanted
electrical medical device should not wear the Axon magnet mount.
WARNING! AXON DOCK AND TASER 7 DOCK USE
Failure to follow these safety instructions could result in fire, electric
shock, damage, system malfunctions, death, or personal injury. Electrical
Warnings. To reduce the risk of fire, electric shock, or injury to persons
when using any Dock, follow basic precautions, including the following:
- Plug into a grounded 3-prong outlet and do not remove the ground prong.
- Verify the outlet is installed according to applicable local electrical codes.
- Do not use an adapter or an extension cord.
- Disconnect power and verify power disconnect before servicing.
- Keep away water, other liquids, corrosive substances, and flammable materials and vapours, such as gasoline. Keep away from sources of static electricity. Static electricity can cause damage to the Dock or cause it to malfunction.
- In the event of electrostatic discharge or intermittent power fluctuation, power will need to be cycled to the unit to regain full functionality.
CAUTION! AXON DOCK USE
Maintenance. Failure to properly maintain the Dock may cause the system to
malfunction or not operate optimally.
To reduce the risk of malfunction, including failure or loss of data:
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Anchoring and Installation. Docks should be securely placed on a flat surface; when anchoring (for example, to the wall or other hard and stable surface) be sure to use appropriate hardware. The following are guidelines for installation:
• Comply with your local and other applicable building and electricity regulations and codes;
• Install in an area with redundant power and redundant HVAC;
• Install in an area with an ambient temperature between 41 °F to 95 °F (5 °C to 35 °C);
• Leave adequate space around all sides of the Dock for proper ventilation and manoeuvring around it without people or items bumping it;
• Do not expose cords or wires which can be a tripping hazard; and
• If mounted to a wall, secure to wall studs or with drywall or concrete anchors, as applicable. -
Indoor use only. The Dock is manufactured for indoor use only. Install the Dock indoors, away from excessive moisture, liquids, corrosive substances, or heat, dust, direct sunlight, water, or other negative environmental factors. In-car installations may expose the Dock to excessive heat.
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Avoid water, other liquids, and wet locations. Do not install the Dock near or around liquids, water, or water pipes. Do not get the Dock wet.
WARNING! AXON SYSTEM USE
Failure to follow these safety instructions could result in fire, electric
shock, damage, system malfunctions, death, or personal injury.
To prevent potential injuries or system malfunctions or compromise, take the
following precautions:
-
Handling the components. Ensure proper connections between the Axon components (e.g., the Axon Body camera is correctly inserted into the Dock). Do not drop, crush, disassemble, deform, open, incinerate, or insert foreign objects into the Axon system components.
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Operate safely. Be careful and attentive while using an Axon system, including while operating a vehicle, riding a bicycle, operating other conveyance, when dealing with potentially violent individuals, or handling a hazardous or potentially hazardous situation. If you use an Axon system while operating a conveyance, keep in mind the following guidelines:
• Do not take notes, look up information, adjust the camera, or perform any other activities that require or distract your attention. Give full attention to driving or riding and to the road. Using a mobile device or mobile data terminal (MDT) while driving or riding may be distracting.
• Get to know the Axon system and its features.
• Position the Axon system’s camera and activation buttons within easy reach. -
Navigate safely. If your Axon system is paired or combined with a mobile phone or device or MDT and has applications that provide maps, digital compass headings, directions or location-based tracking or navigation assistance, these applications should only be used for basic navigation assistance and should not be relied on to determine precise locations, proximity, distance, or direction. Maps, digital compass, directions, and location-based applications provided by Axon depend on data collected and services provided by third parties. These data services are subject to change, may not be available in all geographic areas, or may not be accurate, resulting in maps, digital compass headings, directions, or location-based information that may be unavailable, inaccurate, or incomplete. Compare the information provided on the Axon system to your surroundings and defer to posted signs to resolve any discrepancies.
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Wire and mount safety. If the system causes bodily discomfort discontinue use or find an alternative way to wear the equipment. Never wrap wires around your neck.
-
Avoiding hearing damage. Hearing damage, impairment, or loss may occur and may be permanent if an Axon Flex or Axon Flex 2 camera is mounted near your head and used at high volume. Set the volume to a safe and comfortable level. Be advised that you can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing.
-
Choking hazards. The Axon systems contain small parts, which may present a choking hazard. Keep the Axon systems and their accessories away from small children.
-
Repetitive motion. When you perform repetitive activities such as typing on a mobile phone or device, you may experience occasional discomfort, which may create injury, including permanent injury, in your hand, wrist, arm, shoulder, neck, or other part of your body. Take frequent breaks and if you have discomfort during or after use, stop use and see a physician.
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Use only Axon-approved components, batteries, and accessories. Only Axon approved components, batteries, and accessories are to be used with the systems. Use of anything other than Axon-approved components, batteries, or accessories will void the warranty, may cause malfunction, and may put the user or other person at risk of injury.
WARNING! BATTERIES
Failure to follow these safety instructions could result in fire, electric
shock, damage, system malfunctions, death, or personal injury. Damage to or
improper handling of batteries could result in fire, electric shock, damage,
system malfunctions, loss of data, or personal injury.
To prevent potential injuries, leaking, overheating or explosion of batteries, take the following precautions:
- Do not replace the batteries in the Axon Flex system, Axon Flex 2 system, Axon Body camera, or Axon Fleet power unit. The batteries in the Axon Flex system, Axon Flex 2 system, Axon Body camera, and Axon Fleet power unit are not designed to be replaced. DO NOT attempt to replace these batteries. The Axon Body 2 and Axon Body 3 camera batteries are replaceable only with Axon-approved batteries.
- Avoid extreme temperatures. Do not expose the battery to excessive heat, cold, water, other liquids, or corrosive substances. Do not use or leave the batteries for on-officer cameras near a heat source or at a very high temperature (for example, fire, heater, in strong direct sunlight, or in a vehicle in extremely hot weather). Otherwise, the battery may overheat, cause a fire, or its performance will be degenerated and its service life will be shortened. The battery in the Axon Fleet power unit is designed to be installed in the passenger compartment of a vehicle. Do not install the Axon Fleet power unit in the engine compartment, on the exterior of a vehicle, or in any location that will continually expose it to direct sunlight, water, other liquids, or corrosive substances.
- Avoid static electricity. Keep the battery away from sources of static electricity. Static electricity can cause damage to the battery, which could result in serious injury.
- Recharging. When recharging Axon equipment, use the Dock or Axon-approved power source specifically for that purpose. Do not reverse the positive (+) and negative (-) terminals. Do not connect the battery to an electrical outlet without using an Axon approved adapter. The Axon Fleet power unit is designed to be recharged when the vehicle’s engine is running. Do not attempt to recharge the Axon Fleet power unit by other means.
- Handling. Ensure proper connections between the Axon equipment when charging or docking an Axon component. To avoid risk of fire, burns, or damage to your battery pack, do not: allow a metal object to touch the battery contacts; strike or throw the battery; directly solder the battery or pierce the battery with a nail or other sharp object; disassemble, short circuit, or heat batteries; or put batteries in a fire. Doing so may cause battery explosion, battery leakage, system damage, injury, or fire.
- Abnormal appearance. If the battery gives off an door, generates heat, becomes discoloured or deformed, or in any way appears abnormal during use, recharging or storage, immediately place the Axon component with the battery in a contained vessel such as a metal box.
- Avoid battery acid contact with skin or eyes. In case the battery acid gets into the eyes due to the leakage of battery, do not rub the eyes. Rinse the eyes with clean running water, and immediately seek medical attention. Battery acid’s contact with the eyes or skin could cause serious injury, including a loss of eyesight.
- Disposal. Dispose of any battery properly; contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. Do not dispose of the battery in fire or heat; the battery may explode if placed in the fire. Do not dispose of the battery in water.
WARNING! DISASSEMBLY AND DISPOSAL
Do not disassemble. Refer to your agency’s Guidance for proper handling and
disposal.
CAUTION! LOSS OF DATA
Read and obey. Always follow all current instructions, warnings, and Axon
training materials to minimize risks and the loss of data.
Properly Maintain the System. Failure to maintain or use the Axon system
or Axon Dock (“Dock”) as instructed may cause the system to malfunction or
fail to function properly or optimally. Recorded content in memory may be
compromised, destroyed, or erased by operating mistakes, system or unit
malfunction, or during repair work. Back up and save important content as
necessary, after each shift, and before returning the unit for repair work.
Installation and Update of Software. Install the Evidence Sync software
on the appropriate computer before attempting to transfer files from an Axon
camera to a computer or Axon Evidence (Evidence.com) services. Ensure the most
recent software and firmware are installed on the system components.
CAUTION! MAINTENANCE
Failure to properly maintain or use the Axon system may cause the system to
malfunction or fail to function properly or optimally, including failure to
capture data and corruption of loss of data.
To reduce the risk of malfunction, including failure, corruption or loss of
data:
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Charging the battery. The Axon system batteries must be charged prior to use. Only use the approved Axon chargers, charging cables, or Dock units. Be aware that a battery can fail to function, fail to charge, fail to maintain a charge, or deteriorate over time.
-
Regularly update firmware and software. The Axon systems have the capability for firmware and software updating through the Evidence.com services or Evidence Sync software. It is important to acquire, update, and maintain the latest software update. Current software may be obtained from www.evidence.com.
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Storage. Do not store the Axon system or its accessories in the following locations or under the following conditions:
• Anywhere extremely hot, cold, or humid:
o Axon on-officer cameras are not intended to be operated in temperatures above 122 °F (50 °C) or below -4 °F (-20 °C).
o Axon on-officer cameras should not be stored in environments where the temperature is likely to exceed 95 °F (35 °C) (such as under direct sunlight, near heaters, or in a vehicle in extremely hot weather) or exposed to temperatures below -4 °F (-20 °C).
• With the battery completely drained.
• Near strong magnetic fields or mechanical vibrations. -
Exposure to Magnets or Magnetic Fields. Do not use the Axon system in close proximity to unauthorized magnets or magnetic fields, which may cause the Axon system to unintentionally turn the camera on or off.
-
Avoid Exposure to Wet Conditions. If a system component (including a camera or controller) is drenched or immersed in water, seawater, or other liquid, DO NOT use the component. Do not attempt to dry the Axon component with an external heat source, such as a microwave oven or hair dryer. An Axon component that has been damaged as a result of exposure to liquids is not serviceable.
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Repairing or Modifying. Never attempt to repair or modify the Axon system yourself except as specifically outlined in the model specific operating instructions. Service should only be provided by Axon or an authorized service provider. Disassembling the Axon system may cause damage that is not covered under the product warranty. For service information, go to: www.axon.com.
CAUTION! RADIO WAVES
Radio Waves. Changes or modifications not expressly approved in writing
by the manufacturer could void the user’s authority to operate the equipment.
The Axon systems have been tested and found to comply with the limits for Class A (8-Bay Dock) and Class B (1-Bay Dock) digital devices, pursuant to part 15 of the FCC Rules. 8-Bay Dock is recommended for commercial and industrial installation, not intended for residential use. 1-Bay Dock is designed to provide reasonable protections against harmful interference in a residential environment.
Note: 8-Bay Dock has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are design to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Contact Axon Technical Support for help.
Axon systems comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) the device may not cause harmful interference, and (2) the device must accept any interference received, including interference that may cause undesired operation.
Note: Unauthorized modifications could void the warranty and the user’s
authority to operate the equipment.
Section 8.4 of RSS-GEN
- Axon systems comply with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions: 1) the device may not cause interference, and 2) the device must accept any interference, including interference that may cause undesired operation of the device.
These Class A (8-Bay Dock) and Class B (1- Bay Dock) digital apparatus comply with Canadian ICES-003.
Declaration of Conformity
Axon declares that this Axon system is compliant with the requirements of the Electromagnetic Compatibility (EMC) Directive 2014/30/EU of the European Parliament and of the Council. A copy of the original Declaration of Conformity can be found at www.axon.com.
Compliance Marks
CAN ICES-3(A)/NMB-3(A)
CAN ICES-3(B)/NMB-3(B)
Documents / Resources
| AXON
Axon Body 3
Dock
[pdf] Installation Guide
AXON, Axon, Body, 3 Dock
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Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>