Suzhou Etag Technology ET0420-40 Electronic Shelf Label User Manual

User Manual of ESL（Electronic Shelf Label）

Version: V1.0
Feb. 15, 2022

What is an Electronic Shelf Label solution?

2.4GHz Electronic Shelf Label solution consists of three components, including an Electronic Shelf Label management system (ESL Software), a wireless Base Station/AP, and an Electronic Shelf Label.
Integrate the Electronic Shelf Label management system with the POS system/ERP system/CRM system/MCR system of the supermarket, the information of the customer database is sent to the Electronic Shelf Label management system, the Electronic Shelf Label management system will send the information to the wireless base station through  LAN and the wireless base station will send the content to be displayed to the Electronic Shelf Label through the Bluetooth LE communication to realize the commodify information in real time update.

ESL Solution Benefits

• Wireless RFID technology for real-time updating of bulk price tags.
• Reducing labor costs and achieving profit growth in supermarkets.
• Reducing paper waste and protecting the environment.
• Improving operational efficiency and saving time costs.
• Online and offline, timely synchronization of product information across multiple stores.
• Reducing error rates, customer complaints, and merchant compensation.

3.1 Software Introduction
3.1.1 Software Product Matrix
Free test software

• designer 3.0 (For eRetail 3.0)

• Config Tool 3.0 (For Base Station)
  Pay to use software

• eRetail 3.0 (For multiple stores)

•  eShop 3.0 (For single store)

3.1.2 Steps to deploy retail 3.0
Confirm customer data type → Deploy eRetail Software → Design Template → Electronic Label Display

When interfacing with the customer management system, you need to confirm the data type of the customer management system Excel/CSV/Word/XML/TXT/Database/WebAPI/Web Service/ JSON …) and then confirm the data interfacing method.
3.1.3 Multiple Network Architectures Available
❖ Local LAN Advantage : Faster and more secure information transfer

❖ Cloud Advantage: Product information can be updated anytime and anywhere, and multi-store management is more convenient.

3.1.4 Advantages of Suny retail Server
➢ Server: NET 6.0, cross-platform, Windows, Linux, or macOS. Also, support Docker deploy;
➢ Client App: Android 5.0+, iOS 14.0+;
➢ 100% Customize interface or UI support.
3.2 Introduction of Base Station
3.2.1 Base station Parameters:

than 200mA
Operating Temperature| -10-55°C| Communication Method| 2.4Ghz
Storage Temperature| -20-70°C| Communication
Distance| 13-15m
Storage Humidity| 45%-70%RH| Data Interface| Standard Network Cable Interface

3.2.2 Base Station Characteristics

➢ Over-the-Air (OTA) firmware upgrade: Firmware upgrade via over-the-air download.
➢ FHSS: Improve the anti-interference of data transmission through frequency hopping spread spectrum technology and ensure 100% label update.
➢ POE: Support POE technology to simplify wiring and save costs.
➢ Encrypt on the fly: Automatically encrypt data in real-time to ensure data security.
3.2.3 Working principle and status of the base station:
◼ Working principle:

1. After the Base Station power on, the ARM processor starts working, initialize the network chip and wireless chip
2. After initialization, Base Station enters the network receiving state and waits for data from the server
3. When the server has tag data, it sends the data to Base Station through the network.
4. Base Station receives the data and sends it to the corresponding tag by wireless

Base station status：

1. Power on: plug in the power supply and network cable, and the base station screen display “—-“
2. Online: computer running ESL software, the base station screen display “H-01”
3. Communicating: software sending data and the base station screen display “C–01”
4. Communication completed: the base station screen display changes from “C–01” back to “H-01”

3.2.4 Base station control range:

• Connection method: TCP/IP(Private Protocol)
• Control area: Circle with a radius of 13-15m (43-50 ft) (Area 530-706m² (5705-7599ft²))

3.3 2.4GHz Electronic Shelf Label

3.3.1 Electronic Shelf Label Sizes & Parameters

3.3.2 2.4GHz Electronic Shelf Label Structure

Electronic Shelf Label composition: front cover plate, e-ink display, PCBA board, battery, back cover plate.

• The front cover plate is made of 4H hardness acrylic, which has good anti-drop and anti- scratch characteristics.
• E-ink display: bistable characteristics, still
• PCBA board: using STMicroelectronics chips.
• Battery: Use high-performance batteries, life ≥ displaying information after a power failure, low power consumption, clear without backlight.

6 years.
Note: The waterproof label back cover plate is welded by an ultrasonic machine, and the battery can not be replaced. In addition to the 4.2-inch labels being fully waterproof, other sizes of labels are surface waterproof, if you need a full waterproof label can contact us to customize it.

3.3.3 ESL Characteristics

• Appearance.
  Thin and light design with an extremely narrow frame for a better visual experience Labeling bottom design, simpler and more beautiful

• Function.
  Information display: support for multiple languages, graphics, text, symbols, etc Temperature detection: support for temperature sampling, system readable Power  detection: each tag supports power sampling and can be read by the system LED indicators: support 3-color independent control lights, user- defined blinking frequency and color of the indicators
  3.3.4 Accessories and Installation

Note: This picture listed is regular accessories, if you have other needs, please contact us.
FCC Statement :
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator& your body.

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