Angelcare AC327 Baby Movement Sound and Video 4.3 Screen Monitor User Manual

June 6, 2024
Angelcare

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Angelcare AC327 Baby Movement Sound and Video 4.3 Screen Monitor

Angelcare AC327 Baby Movement Sound and Video 4.3 screen
Monitor

SET UP REQUIREMENTS

WHAT’S IN THE BOX
  1. Nursery Unit
  2. Tabletop stand/Wall Mount (for Nursery Unit)
  3. 2 x AC Adaptors
  4. Parent Unit
  5. Lithium Ion Battery Pack (for Parent Unit)
  6. Sensor Pad
  7. CR2450 3V Battery (for Sensor Pad)
  8. Hardware (for wall mounting)

WHAT'S IN THE BOX

WHAT YOU NEED

Hardboard, if the cot does not have a firm surface.
Drill or screwdriver (for wall mounting).

SETTING UP THE PARENT UNIT

SETTING UP THE PARENT UNIT

SETTING UP THE SENSOR PAD

The Sensor Pad is designed to detect subtle baby movements on the surface of the mattress. The alarm will only sound if NO movement is detected for 20 seconds.

  1. Use a coin to remove/replace the battery cover and insert the battery face with + face up.

  2. Replace the battery cover, align 2 dots and click to secure.
    SETTING UP THE SENSOR PAD 01

  3. Remove the mattress from the cot, place Sensor Pad – Angelcare® logo side up -on base in approximate centre of mattress along the length. It should be centred on the hardboard if your cot requires a hardboard support.
    SETTING UP THE SENSOR PAD 02

  4. Replace the mattress.
    SETTING UP THE SENSOR PAD 03

IMPORTANT

  • If your cot does not have a solid, stationary, completely flat, firm surface including a spring or slat base, place a hardboard between the cot base and the Sensor Pad, to ensure correct operation. The hardboard support must measure at least 30 x 30 cm and 6 mm thick. This hardboard support must be larger than the Sensor Pad surface area.
  • The Sensor Pad functions with standard cot sprung and foam mattresses and not memory foam (partial or full), hollow frame construction mattresses and water beds. Please consult Angelcare if unsure of mattress compatibility. The hardboard maintains a constant pressure on the Sensor Pad, enabling it to detect the baby’s movements even when the baby is at the edges of the cot.

Sensor Pad functions

SETTING UP THE NURSERY UNIT

Sensor Pad

SETTING UP THE NURSERY UNIT 01

Place the Nursery
Unit and Adaptor cord at least  1 metre  from the cot.

SETTING UP THE NURSERY UNIT 02

  1. Wall-Mounted (The mounting height of the Nursery Unit should be less than 2 metres.)
  2. Tabletop
    SETTING UP THE NURSERY UNIT 03
WALL-MOUNTED

NOTE: Before fixing to the wall, review both wall mounted options to achieve best view for you.
Option 1 – Close viewing range (Guide 1.0 to 1.5 meters – wall to cot)

WALL-MOUNTED 01

Option 2 – Further viewing range (Guide 1.5 meters or more – wall to cot)

Further Viewing Range

TABLETOP

TABLETOP

TURNING ON YOUR MONITOR

The Movement Sensor Pad alarm will sound after a few seconds if the child is not in the cot.

NURSERY UNIT

TURNING ON YOUR MONITOR NURSERY UNIT

PARENT UNIT

TURNING ON YOUR MONITOR PARENT UNIT

Note:

  • Your Nursery Unit and Parent Unit come pre-paired.
  • Each time you power ON your Nursery Unit, the internal thermometer will need to calibrate to ensure accuracy. This automatic process will take approximately 30 minutes.
PAUSING AND RESTARTING THE SENSOR PAD
  • Allows you to pause the Sensor Pad if you remove baby from the cot, e.g. for feeding or comforting. The button has a soft light so easily seen. Ensure to un-pause the Sensor Pad before putting baby in the cot.

NURSERY UNIT

PAUSING AND RESTARTING THE SENSOR PAD NURSERY UNIT

PARENT UNIT

TEST THE SENSOR PAD
  1. Sources of vibration & movement other than your baby’s can be detected by the Sensor Pad and interfere with the performance of your Angelcare monitor. The alarm will not sound if it detects movement other than your baby’s.
  2. There are 4 sensitivity settings. The unit is set at level 3 (default) and can be adjusted accordingly.
  3. The Sensor Pad will detect false movements if you are touching the cot.
  4. The monitor will produce a Rouse alarm single beep tone designed to stir baby if no movement. has been detected for 15 seconds. If no further movement is detected, the main alarm will sound at 20 seconds – a series of continuous beeps.
SENSOR PAD FOUR CORNER TEST
  1. Place the Sensor Pad at the approximate centre of baby’s sleeping area and put the mattress back in place.

  2. Switch ON both Nursery & Parent Units- check both units are paired (connected).

  3. Immediately pat your hand lightly and continuously on a corner of the mattress twice for Sensor to detect movement. If movement is detected you will hear a TIC sound every 5 seconds and PU will flash green for a single sensor pad.

  4. Step away from the cot.

  5. The alarm will sound from the Nursery and Parent Unit after 20 seconds.
    If the Alarm does not sound, ensure everything is setup correctly and try again; check battery levels on all units, follow the manual for “NO ALARMS” the sensitivity setting may require lowering by a single level due to other
    vibrations/movements.

  6. If the alarm sounds, pat your hand lightly on a corner of mattress twice for Sensor to detect movement. It may take up to 8 seconds to recognize movement and for alarm to stop.

  7. If the alarm continues, even after lightly patting the corner of your mattress twice, adjust the sensitivity higher and repeat this test.

IMPORTANT

  • Test your monitor before first use.
  • Prior to use and on a regular basis (before placing your child in the cot) always check the Sensor Pad is detecting no movements or vibrations in its environment.
  • Test your monitor every time you move the Sensor Pad to a different place.
GETTING TO KNOW YOUR MONITOR

NURSERY UNIT

  1. Speaker

  2. Microphone

  3. Camera Lens

  4. Power indicator
    FRONT SIDE

  5. Micro USB port

  6. Pause Sensor Pad / Pairing button

  7. Power ON/OFF

  8. Magnet for tabletop stand and wall mount
    REAR SIDE

PARENT UNIT

  1. Power ON/OFF (Press & Hold) / Sleep mode (Quickly press & release)

  2. Talk-back / Return & save settings

  3. Menu / Select

  4. Zoom & pan feature / Navigate left / Switch Nursery Unit sound

  5. Movement indicator (TIC function)

  6. Power indicator

  7. Visual sound indicator

  8. Microphone

  9. Volume up / Navigate up

  10. Volume down / Navigate down

  11. Navigate right / View mode
    PARENT UNIT FRONT SIDE

  12. Rechargeable battery compartment

  13. Micro USB charging port

  14. Speaker

  15. Folding stand
    PARENT UNIT REAR SIDE

TOP STATUS BAR

TOP STATUS BAR

  1. Sensor Pad movement detection is activated
  2. Sensor Pad alert
  3. Sensor Pad is connecting
  4. Sensor Pad lost link
  5. Sensor Pad movement detection is OFF
  6. Sensor Pad is paused
  7. Sensor Pad is low battery
  8. Sensor Pad has never been paired
  9. Nursery Unit selected and broadcasting sound
  10. “TIC” function is activated
  11. VOX Sound is activated
  12. VOX Video is activated
  13. Temperature alert is activated
  14. Temperature alert: too hot
  15. Temperature alert: too cold
  16. Night vision is activated
  17. Second Sensor Pad is low battery – only shown if you have 2 Sensor Pads paired
  18. Volume level indicators
  19. Reception quality indicators
  20. Parent Unit battery level indicators
MAIN MENU

MAIN MENU

  1. Movement Sensor Pad Activation:
    ON: The Parent & Nursery Units will alarm if there is no movement after 20 seconds.
    PAUSE: Allows you to pause the Sensor Pad if you remove baby from the cot, e.g. for feeding or comforting.

    • The Pause icon in the status bar will flash.
    • The Nursery Unit Power indicator will slowly blink.
      Ensure to un-pause the Sensor Pad before putting baby in the cot (Turn movement detection ON).
      OFF: When your baby gets older, allows you to turn movement detection OFF and use your monitor for video only.
  2. Tic Activation:
    If movement detection is activated, allows you to hear a Tic sound every 5 seconds. In the event you have two Sensor Pads connected, the Tic indication will flash green for Sensor Pad 1 and blue for Sensor Pad 2.

  3. VOX Sound Set-Up:
    VOX Sound means that it will transmit sounds only when it detects them, based on the setting of the sensitivity level (level 4 being the most sensitive). To save power, after 10 seconds, the sound transmission will stop if no sound is detected. VOX Sound OFF means the sound monitoring is continuously transmitting, picking up all sounds.

  4. VOX Video Set-Up:
    VOX Video means that when Parent Unit is in sleep mode (black screen) the screen will turn ON only when it detects sounds, based on the setting of the sensitivity level (level 4 being the most sensitive). To save power, after the set time, the sleep mode will be activated. Video VOX OFF means the Parent Unit screen will not turn ON if the Nursery Unit is picking up sounds.

  5. Screen Brightness

  6. Temperature Settings

  7. General Settings

IMPORTANT

  • To confirm your settings, you’ll always need to press the button. A confirmation icon will then appear on the screen: Settings have been saved Settings have not been saved
  • If you have 2 Nursery Units & 2 Sensor Pads paired with your monitor, you can only change the settings of the viewing Nursery Unit.
  • If a function icon appears in grey (grayed out) it means you are unable to use or adjust.
TEMPERATURE SETTINGS MENU

TEMPERATURE SETTINGS MENU

  1. Set warmer temperature alarm

  2. Set colder temperature alarm
    Note: The range between the minimum and maximum temperature can not be less than 4°C / 7°F.

  3. Set Celsius or Fahrenheit display

  4. Activate the temperature alarm

GENERAL SETTINGS MENU

GENERAL SETTINGS MENU

  1. Sleep Mode Set-Up

  2. Set Sensor Pad sensitivity:
    To ensure adequate monitoring of your child’s movements, you can adjust the sensitivity of the Sensor Pad.

  3. Set Nursery Unit speaker volume

  4. Pairing Menu

PAIRING MENU

PAIRING MENU

  1. Nursery Unit 1 Status
  2. Nursery Unit 2 Status
  3. Sensor Pad 1 Status
    Nursery Unit and Sensor Pad Status Icons:
    Green: Connected/Paired.
    Blue: Add a Nursery Unit or Sensor Pad.
    Red: Remove Nursery Unit or Sensor Pad.
    Confirmation process ON THE SCREEN:
    Blue: ‘’Link’’ icon animation when pairing (Linking timeout: 60s).
    Green: Successful pairing.
    Red: Failed pairing, please try again.

ALERTS ICONS

ALERTS ICONS

  1. Sensor Pad alert: If after 20 seconds there is NO movement detected both the Parent Unit and Nursery Unit speakers will emit loud consecutive beeps – this is the movement alarm..
  2. Sensor Pad is paused
  3. Sensor Pad lost link: Parent Unit and Nursery Unit speakers will emit loud consecutive beeps.
  4. Sensor Pad battery is low: Parent Unit will emit 3 consecutive beeps, every 5 seconds.
  5. Parent Unit is out-of-range: Parent Unit will emit 2 consecutive beeps, every 10 seconds.
  6. Temperature is too cold: Parent Unit will emit 3 consecutive beeps, every 5 seconds.
  7. Temperature is too hot: Parent Unit will emit 3 consecutive beeps, every 5 seconds.

Note: Press any key to stop alarm and make the alert icon disappear.
In the case of a Sensor Pad alarm, the monitor will Pause the Sensor Pad. In Pause mode, the movement detection feature is disabled. To reactivate the Sensor Pad, simply un-pause the Sensor Pad into the first menu.

ADDING ACCESSORIES

Your Angelcare monitor allows you to add an additional Nursery Unit and Sensor Pad. Please contact your local distributor to see what is available in your country.

IMPORTANT:

  • When using two Nursery Units you will only be able to hear audio from one Nursery Unit at a time (Nursery Unit sound transmitted is highlighted in the info bar). In split screen, the sound transmitted from the Nursery Unit will be indicated on the screen by a speaker icon shown to the right of the CAM icons.
  • When using two Sensor Pads with one Monitor, it is recommended that each Sensor Pad is located in separate rooms.

TROUBLESHOOTING

TAKING CARE OF YOUR RECHARGEABLE BATTERY

  • Ensure that you fully charge your battery for 8 hours before its first use.
  • To maintain maximum battery life, it is recommended that you fully discharge your battery periodically. If your Parent Unit is not in use, please turn it OFF.

NO SOUND IS BEING TRANSMITTED

  • Check the volume level on the Parent Unit and the Nursery Unit to ensure they are set to an appropriate level.
  • Try bringing the Parent Unit closer to the Nursery Unit to see if you get sound.
  • Charge the Parent Unit.

WEAK RECEPTION

  • Bring units closer together.
  • Change the position of one or both units.
  • Place units on a flat surface away from baby’s reach.
  • Recharge the Parent Unit.

STATIC, DISTORTION, INTERFERENCES (FROM OTHER MONITORS, WIRELESS PHONES, WALKIE-TALKIES, ETC.)

  • Rotate Parent Unit or move it away from source of interference.

FEEDBACK (LOUD NOISES EMITTED FROM THE PARENT UNIT)

  • Move units further apart (at least 3 metres).
  • Decrease volume on Parent Unit.

THE PARENT UNIT SCREEN IS BLACK (PARENT UNIT IS OFF)

  • Turn the Parent Unit back ON by pushing and holding the POWER ON/OFF button for 2 seconds.
  • Recharge the Parent Unit.

MOVEMENT SENSOR PAD – NO ALARM

  • Sources of vibration & movement, other than your baby’s, can be detected by the Sensor Pad and the alarm will not sound.
  • Refer to Warnings 3 to 11 and see STEP 4, TEST THE SENSOR PAD.

MOVEMENT SENSOR PAD – FALSE ALARMS

  • Replace the Sensor Pad battery CR2450.
  • Turn OFF the Nursery Unit.
  • Sensor Pad False alarms may happen for several reasons, always be sure to immediately check on baby whenever an alarm sounds:
    • Nursery Unit has not been turned OFF after you have removed your baby from the cot.
    • Make sure there is no bedding between the mattress and the Sensor Pad.
    • Sensor Pad has not been placed under the mattress properly. Be sure the Sensor Pad is on a flat, firm surface with the printed side facing up.
    • The sensitivity level may also need to be adjusted.
  • Refer to Warnings 3 to 11 and see STEP 4, TEST THE SENSOR PAD.

NO SOUND IS BEING TRANSMITTED:

  • Check that both units are powered ON.
  • Check that Parent Unit is not on MUTE.

HOW TO CHECK THE PARENT UNIT BATTERY:

  • Unplug the adaptor from the Parent Unit and check the battery level indicator.

LOSS OF CONNECTIVITY BETWEEN THE NURSERY UNIT AND PARENT UNIT

  • If your Nursery Unit becomes un-paired from your Parent Unit, please follow the steps below to re-pair them.
  1. Turn ON the Parent Unit and keep the Nursery Unit OFF.
  2. Press menu button.
  3. It will directly jump to General setting menu. Select the Pairing Icon and press menu button.

LOSS OF CONNECTIVITY BETWEEN THE NURSERY UNIT AND PARENT UNIT
01

  1. In the Pairing Menu, select Nursery Unit 1 Icon and press menu button.

    • If Nursery Unit 1 is marked as connected select it to go the Nursery Unit 1 Pairing option. You will now need to remove it by selecting the red icon.
      The linking icon will appear on the screen until Successful Pairing Icon appears on the screen. You’ll now be able to proceed with step 4.
      LOSS OF CONNECTIVITY BETWEEN THE NURSERY UNIT AND PARENT UNIT
02
  2. The Linking Icon will appear on the screen.

  3. Turn ON the Nursery Unit and press and hold its “pause/pairing” button until the power LED starts blinking while pairing.
    LOSS OF CONNECTIVITY BETWEEN THE NURSERY UNIT AND PARENT UNIT
03

  4. If the connection has been made, the Green Successful Pairing Icon will appear on the screen and the menu will show the OK Paired Icon.

  5. Otherwise, the Red Failed Pairing Icon will appear on the screen. You will need to try again.

LOSS OF CONNECTIVITY BETWEEN THE SENSOR PAD AND THE NURSERY UNIT

  • If your Sensor Pad becomes un-paired from your Parent Unit, please follow the steps below to re-pair them. In order to reconnect your Sensor Pad to your Nursery Unit, you need to make sure the Nursery Unit is paired with the Parent Unit first.
  1. Remove the battery of the Sensor Pad.
    Note: If you have two Sensor Pads, you will need to remove the battery from both of them first and then follow the steps below.

  2. Press menu button.

  3. Select the General setting menu and press menu button.
    LOSS OF CONNECTIVITY BETWEEN THE SENSOR PAD AND THE NURSERY UNIT
01

  4. Select the Pairing Icon and press menu button.
    LOSS OF CONNECTIVITY BETWEEN THE SENSOR PAD AND THE NURSERY UNIT
02

  5. In the Pairing Menu, select Sensor Pad 1 Icon and press menu button.
    LOSS OF CONNECTIVITY BETWEEN THE SENSOR PAD AND THE NURSERY UNIT
03

    • If Sensor Pad is marked as connected select it to go the the Sensor Pad Pairing option. You will now need to remove it by selecting the red icon. The linking icon will appear on the screen until Successful Pairing Icon appears on the screen. You’ll now be able to proceed with step 5.
  6. Insert the battery into the Sensor Pad. It will automatically activate it.
    LOSS OF CONNECTIVITY BETWEEN THE SENSOR PAD AND THE NURSERY UNIT
04

  7. If the connection has been made, the Green Successful Pairing Icon will appear on the screen and the menu will show the OK Paired Icon.

  8. Otherwise, the Red Failed Pairing Icon will appear on the screen. You will need to try again.

CUSTOMER CARE – LIMITED WARRANTY

Angelcare® warrants to the original owner of this product that Angelcare® monitor is free from any material and workmanship defects for the term of the warranty period (see warranty table below to determine the warranty for your country). If this monitoring system fails to function properly when used as directed under normal conditions and during the warranty period, Angelcare® will either repair or replace the product, at our discretion, free of charge. Please contact your local distributor to validate warranty and warranty period.
The product must be accompanied by a proof of purchase, either a bill of sale or other proof that the monitoring system is within the warranty period. Angelcare® will bear the cost of repairing or replacing the product and shipping it back to you.
This warranty does not apply to a product which has been damaged as a result of improper maintenance, an accident, improper voltage supply or any other form of misuse. The warranty is also void if the owner repairs or modifies the product in any way. Angelcare® is not liable for any incidental or consequential damages with regard to this product. The warranty also excludes any liability other than what is stated above. No other warranty is given.
This warranty does not cover products and accessories which are not Angelcare®-branded, or any problems that result from usage that is not in accordance with product instructions, failure to follow the product instructions, or problems caused by using accessories, parts or components not supplied by Angelcare.
LEGAL RIGHTS VARY FROM COUNTRY TO COUNTRY.
SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
WE ARE NOT IN ANY WAY RESPONSIBLE FOR ANY OUTCOME RESULTING FROM THE USE OF THIS PRODUCT.
IMPORTANT! This Angelcare® monitor is a personal care product. Please do not return this product to the store. If you have questions or need help, please call your distributor before returning this product.
Please contact your local distributor for warranty information. Find your local distributor by visiting our website: https://international.angelcarebaby.com/

TECHNICAL SPECIFICATIONS

Range:
Open field (Open area without obstructions):

  • Between the Nursery Unit and the Parent Unit: up to 250 metres.
  • Between the Nursery Unit and the Sensor Pad: up to 20 metres.

Number of Channels: Europe: 19 channels.
Thermometer Guidelines:
High Temperature Alarm: 22°C
Low Temperature Alarm: 16°C

Power Supply:
1 included Li-Ion battery (IS275) 1300 mAh 3.7V (manufactured by Icon Energy System (Shenzhen) Co Ltd) for the Parent Unit.
2 x 100-240 VAC/ 5V DC 0.6A Dongguan Guanjin Electronics Technology Co., Ltd (UK: K05S050060B or K05B050060B) Adaptors for the Parent Unit and the Nursery Unit.
1 included CR2450 3V battery (Changzhou Jin Tan Chao Chuang Battery Co., Ltd. model number: CR2450H, or GP Batteries International Ltd. model number: CR2450) (wireless Sensor Pad).
Caution: To reduce the risk of electric shock, do not expose this product to rain or moisture.
Danger of explosion if batteries are incorrectly replaced. The battery included for the Parent Unit is a user replaceable Li-ion rechargeable battery. Only use the Angelcare recommended replacement battery. The battery for the Sensor Pad is a user replaceable Lithium (not Li-Ion) battery and is NOT rechargeable. To obtain information on replacement batteries please contact Angelcare customer service: www.angelcarebaby.com or contact your local distributor. Instructions will be included with the replacement battery. Keep all batteries away from children.
Batteries:
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Transmission:
Transmission between the Parent Unit and the Nursery Unit is made on 2.4 GHz frequency.
Transmission between the Nursery Unit and the Sensor Pad is made on 2.4 GHz frequency.
Hereby, Angelcare Canada Inc., declares that this Baby Monitor is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:
https://www.angelcarebaby.com/declaration-of-conformity
RF Exposure – This device is designed and manufactured to comply with Radio Frequency (RF) radiation exposure limits for EU for an uncontrolled environment. To maintain the compliance, human exposure to the nursery unit shall not be less than 20 cm during normal operation.

PROTECT THE ENVIRONMENT
The wheelie bin symbols mean that according to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When the product/battery reaches its end of life take it to a collection point designated by local authorities. The separate disposal and recycling will help conserve natural resources and protect human health and the environment. Refer to User’s Guide for removal of batteries.

Contact Information
IMPORTANT! This Angelcare® monitor is a personal care product. Please do not return this product to the store. If you have questions or need help, please call your distributor before returning this product.
We, at Angelcare®, stand behind all of our products. If you are not completely satisfied or have any questions, please contact your distributor before returning this product:
United States and Canada: Please contact us at: info@angelcarebaby.com
Other countries: Find your local distributor by visiting our website: angelcarebaby.com/distributeurs

TO LEARN MORE
To learn more, watch the set-up videos and other functionalities on our website.
https://angelcare.zendesk.com/hc/

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