GUARDO Fit Coach Viva User Manual

GUARDO Fit Coach Viva

Congratulations on purchasing your GUARDO FIT COACH VIVA!
The sports watch with heart rate monitor that counts your steps, indicates how many calories you burn, analyzes your sleep cycle and registers your sports activities thanks to the multisports mode!

STEP-BY-STEP:

• Charge your activity tracker.
•  Download & install the ‘GUARDO FIT COACH TRACK’ App on Google Play & APP STORE on smartphone OR tablet (compatible APP operating system = iOS 8.0 & above + ANDROID 4.4 & above + Bluetooth 4.2 or higher).
• Connect your smartphone/tablet with your Fit Coach activity tracker with the App.
•  Correct time & date will now appear on your watch.
•  Get started.

PARTS AND BUTTONS

1. Main unit / host
2. Built-in USB-charger
3. Removable straps
4. Color display
5. Touch-button

You can check data using the Touch-button:

• Press the Touch-button to activate screen of the watch. Following info will appear: Date, battery level, Bluetooth indication & time
• By pressing the Touch-button shortly, you will navigate step by step through the data of your watch: activity data, heart rate, sports mode …
• Holding the Touch-button pressed for 2 seconds: see more detailed information for the selected function/mode

CHARGING THE FIT COACH VIVA

• Pull the straps gently and take out the main unit. Connect the main unit with built-in charging part to an USB power source such as a laptop, USB home charger or power bank.
• After 1 hour your Fit coach watch will be fully charged.
• After a few moments the Fit Coach will vibrate briefly, a battery symbol well be shown briefly on the display and a red LED will be ON. If nothing happens, turn the tracker around, it may be upside down in the USB socket.

Remarks:

• The working time after fully charging the main unit is max. 7 days.
• The battery status can also be checked in the App.

PAIRING THE DEVICE WITH YOUR SMARTPHONE

• To connect the Fit Coach, Bluetooth must be switched ON on the smartphone/tablet and the Fit Coach should only be connected via the App, NOT directly via Bluetooth.

• Please check in the Bluetooth menu of your smartphone/tablet if the Fit Coach is not listed among the paired devices. If this is the case, you must first disconnect/forget this connection before you can connect the Fit Coach with the App.

• To connect the device, you need a compatible mobile phone or tablet. Install the Guardo Fit Coach Track App.
  Open the App. First, you need to open je de App you have to swipe two startup screens aside (these are screens of sporting or sleeping people). You then need to give permission to the App when it asks for permission.
  Now the App will start searching for the Fit Coach. Activate the Fit Coach screen (this remains active for the longest time in heart rate mode). When the App indicates multiple Fit Coaches, yours is usually the top with the lowest number next to the -.
  Press the App screen to select your Fit Coach and wait until the green check mark symbol appears. Then press
  ”BIND”.
  The App will now start to synchronize till 100%. Afterwards, the Fit Coach is connected.
  

• Bluetooth connected range between watch and smartphone/tablet is 5 to 10m max.

  • Within this range you CAN synchronize your data between smartwatch and phone;
  • Outside this range you CANNOT synchronize your data.

Once you get within this range again the Fit Coach watch will AUTOMATICALLY re-connect to the selected smartphone/tablet device (Manual synchronization is possible by dragging down the Home screen in the App).

Once the device is connected to the App, the App will automatically display the correct date and time and automatically save and analyze data related to your heart rhythm, activities and sleep status.

• If you “UNBIND” the APP from your Fit Coach device, all data will be lost.
• If “anti-lost” setting is ON, your Fit-Coach will vibrate when smartphone is out of the Bluetooth range and the connection is lost (up to 10m). It automatically re-connects when you re-enter the Bluetooth range.

Remarks :

1. If you wish to terminate the connection between the App and the Fit Coach (UNBIND), ensure that the Bluetooth function is switched off, otherwise all stored data will be lost!
2. To synchronize data from the Fit Coach to your App, there must always be a Bluetooth connection between the watch and the App. Make sure that the screen of your Fit Coach is active.

USER SETTINGS

We advise to ALWAYS enter requested data on your profile:
Gender – Height – weight
It can influence the calculation and registration of your daily activity.

We also advise to ALWAYS enter your personal targets:
number of steps / day – hours of sleep / night

FIT COACH DISPLAY & INTERFACES

To switch between display data, press the touch button briefly.
1. Standby screen
Time / date / battery status
2. Activity tracking
Press and hold button for 2 seconds for detailed info: Steps / Distance / Workout time / Calories
3. Heart rate
Actual data only appears after a few seconds
4. Sports mode Press 1x to go to next Sport. Sports types can be selected in the App
Press and hold button for 2 seconds to activate a specific sports mode and see detailed info: Time / Steps / Calories / Distance / Speed / Average Speed / Heart ratePress and hold button for 2 seconds to exit the sports mode.
5. Alarm clock
Alarm clock is only displayed when activated in the App
6. Stopwatch

THE APP – SOME FACTS

The App consists of 5 main parts:
MAIN PAGE – DETAILS – MULTISPORTS MODE – DEVICE – USER

A. MAINPAGE

Shows your ACTIVITY (steps) & SLEEP & HEARTRATE

You can check:

• How many steps you made during 1 specific day (24hrs)
• Monitor your sleep: will show 3 levels DEEP – LIGHT and AWAKE sleep (detects from the moment you go in bed, and from the moment you wake up again)
• your heartrate

Always 2 screens available:

• By exact figure
• By graphs
  You switch from screen by ticking on the data screen.

TO UPDATE these data, simply refresh by dragging down the screen with your finger.
On top of the screen you see the synchronization status from 0% to 100%. You can SHARE your data on Twitter,

Facebook etc.. by simply pressing

By tapping on “Today” at the top, you can request the data from a previous day.

B. DETAILS

Show your step-, sleep- and heart rate data in a

• Weekly
• monthly
•  yearly
  statistical view. You can change the time period by clicking on the calendar- icon.

C. MULTISPORTS MODE

See chapter 6!

D. DEVICE

You can switch ON or OFF various ALERTS (call alert, SMS alert, anti-lost alert …)

ALERTS are indicated by VIBRATION on your Fit Coach. You can also activate various SETTINGS (wrist sense, auto heart-rate, take photo etc…)

Call alert:
Notification of incoming call with Caller ID. Standard setting is alert after 3 seconds. You can adjust and change.

Sedentary Alert:
Notification when you have been sitting still for too long.

Alarm Alert:
Alarm notifications on your wrist/ you will wake up by watch-vibration.

SNS Alert:
Notification for activity on Facebook, Whatsapp, …

Camera :
Use your Fit Coach as a remote shutter to take pictures, when ON you can press your watch to shoot a picture or movie!

Heart Rate Detection:
Choose between automatically or manually (heart rate will be measured when checked on your Fit Coach).

Wrist Sense:
When ON the device will respond to wrist movement: display will go ON when making wrist movement. Standard this is OFF. When OFF you activate your screen by touching the screen.

More:
Activity mode:

The standard activities that are present in your watch are shown here. A maximum of 3 activities can be selected.

If you wish to choose other activities, do this as follows:

1. Select the activity you wish to delete:
   • Android: Press 2 sec. on the activity and then choose “YES” if you are asked if you want to delete it.
   • Apple: On your phone, slide the activity to the left and choose ‘Delete’.
2. To add an activity, press . You will then see an overview of all available activities. Select the desired activity and confirm by pressing at the top

The selected activities are now available on your watch!
When hiking / walking / cycling and hiking is mentioned ‘GPS ON’. These activities allow you to view the route traveled via GPS connection with the GSM. More info on this in chapter ‘6 – Multisport mode’.

Dial face
You can change the dial face in the app. Various options are available.

Multilanguage environment:
Choose the language displayed on your watch display.

Time format:
Choose 12h or 24h time display.

Heart rhythm interval:
Personalized preference of your heart rhythm during exercise.

Do not disturb mode:
Turn off notifications for a specific period of time.

Display brightness
Here you can select the desired screen brightness.

Restart the device:
To restart your device.

Update the device:
To update your device.
You can also UNBIND your Fit Coach from the App. Attention : Unbinding the Fit Coach will result in loss of data !

E. USER

Adjust the Target settings (for daily steps, daily sleep), update your profile or profile photo.

Select System settings to switch between the metric or imperial system, to see if there is a new update of the App, …

Select “Third Party App”, choose “Strava” or “Google Fit” and tap “Agree”. When you choose Strava, you will be redirected to Strava Mobile, where you can register or log in with your Strava account. You will be asked to give permission to Guardo Fit Coach Track to connect to Strava. Make sure the checkbox “Upload your activities from Guardo Fit Coach Track to Strava” is checked if you want the data to be imported into Strava and then tap “Allow”. The app will now forward the data to Strava.

MULTISPORTS MODE

Normal mode: for checking all standard data on your device and on your smartphone App. Sports mode: especially designed for tracking your statistics during your specific workouts.

Press the + sign in the app at the bottom.

You will see 3 different icons: Below are the sports for which activation of the GPS function of your smartphone is required: running, walking, cycling & hiking.

Press “…” at the top to go to the Settings menu. Here you can select your activity and also activate the desired settings.

Press the “Play” button to start and register your activity.

Below you will find all other sports / activities that you can select.
Select the requested activity!
Weight registration: If desired, you can register your daily weight here.

TROUBLESHOOTING

The Fit Coach is no longer connected to the App.| Shut down all the Apps on your smartphone / tablet. Turn Bluetooth off and on again, open the Fit Coach App and

reconnect.

---|---
My smartphone / tablet has a compatible operating system, but when I download the App, I get the notification that my device is not

compatible.

| You can download and install the app from our website: http://www.mrsafe.be/wp- content/uploads/2020/07/GuardoFitCoachTrack_V1.2.9_241.apk
The date and time are not correct on my

tracker.

| You need to connect and synchronize the tracker with the App.

Date and time are automatically adjusted.

I cannot find the app on my iPad.| To download the Fit Coach App on an iPad, you should change the selection at the top of the App Store. Currently, it’s likely to be set to show only Apps for iPad. This selection or filter can be changed

to “iPhone only” and then you can find the App.

On my tracker I have a wrench symbol with -02.| This indicates a problem with the heart rate sensor. Please contact

support@guardo.be.

SUPPORT

For more information, technical questions and return requests, please contact: support@guardo.be

GUARANTEE

Copyright © Guardo. Guardo is a registered trademark of TE-Group NV. The Guardo brand stands for superior product quality and outstanding customer service. That is why Guardo warrants this product against all defects in material and workmanship for a period of two (2) years from the date of original purchase of the product. The conditions of this guarantee and the extent of responsibility of Guardo under this guarantee can be downloaded from our website: www.guardo.be

PRIVACY POLICY TE GROUP NV

Address details: Kapelsestraat 61, 2950 Kapellen, Belgium VAT/COC number: BE 0871164423
E-mail: privacy@te-group.com
Contact for Privacy: Johan van Os
Version 3.0
This page was last modified on 04/02/2020.

We are aware of the fact that you have placed your confidence in us. We therefore consider it our responsibility to protect your privacy. This page informs you which data we collect when you use our website or services, why we collect this data and how we use it to improve your user experience. This also explains exactly how we work.

This privacy policy applies to the services of TE Group NV. You need to be aware that TE Group NV is not responsible for the privacy policy of other sites and sources. By using this website or service you indicate to have taken note of the privacy policy and to accept it.

TE Group NV respects the privacy of all users of its site and ensures the personal data you provide to us is treated confidentially.

Our use of collected data

Use of our services
When you log on for one of our services, we ask you to provide personal data. This data is used to provide the service. The data is stored on secure servers of TE Group NV or of a third party. We will not combine this data with other personal data at our disposal. By entering your data you give your consent to use this data for the purpose for which it was requested.

Communication
When you e-mail us or send other messages to us, it is possible we save these messages. Sometimes we request your personal data because is relevant for the situation concerned. This allows us to process your questions and answer your requests. The data is stored on secure servers of TE Group NV or of a third party. We will not combine this data with other personal data at our disposal.

Cookies
We may collect data for research to thus get a better insight into our clients, which enables us to align our services to this by means of cookies.
The website uses “cookies” (small text files that are placed on your computer) in order to help the website analyse how users use the site. The information generated by the cookie about your use of the website may be transferred to secure servers of TE Group NV or of a third party. We use this information for the purpose of assessing your use of the website, to create reports on website activity, and to offer other services related to website activity and internet use. All information on this website is of a general nature, unless explicitly specified otherwise. The information is not adapted to personal or specific conditions.

Purposes
We do not collect or use information for any other purposes than those set out in this privacy policy, unless we have received your explicit consent to do so in advance.
Your personal data is only collected and processed to provide the information you requested or to perform the desired services.
The treatment of your personal data by TE Group NV is restricted to the intended purpose.
Your personal data is not used for direct marketing purposes.
Automated decision-making is not used.
At all times you are able to request, check and update your personal data or to have it deleted.

Third parties
The entered information is only shared with third parties if this is necessary for the services.
In case of a purchase in the webshop, the billing system of the protected payment system that sends data to your bank and our bank is used. A package delivery service (e.g. PostNL, Bpost, DHL) is also used. This data will only be used for the purpose of the application in question and shall not be spread further. In a number of cases the information may be shared internally. Our employees are obliged to respect the confidentiality of your data.
The website sometimes uses films and moving images, that use YouTube, Vimeo (for HD films), Facebook (for 360 degrees videos). Google fonts are used TE Group NV has no control over how YouTube, Google, Vimeo or Facebook work, which have their own cookie and privacy statement and are established in the United States.

Google Analytics
This website uses Google Analytics, a web analysis service offered by Google Inc. (“Google”). Google Analytics uses “cookies” to help analyse the website as to how users use the site. The information generated by the cookie about the way you use the website (including your IP address) is transferred to, and stored by, Google on servers in the United States. Google uses this information for the purpose of assessing your use of the website, to create reports on website activity for website operators, and to offer other services related to website activity and internet use. Google is authorised to distribute this information to third parties if legally obliged to do so, or in the event that it is processed by third parties on Google’s behalf. Google will not combine your IP address with other information to which they have access. You can refuse the use of cookies by selecting the appropriate settings in your browser. We do, however, inform you that, in this case, you will probably be unable to make use of this website’s full potential. By using this website, you consent to your information being processed by Google in the manner and for the purposes described above.

Smoke Detectors
By purchasing and using these products, you agree to the following terms and conditions: TE-Group does not provide any guarantee that an adequate warning or protection will be provided, and disclaims all warranties and representations, whether express, implied, statutory or otherwise, with respect to the product, including without limitation any warranty of merchantability or fitness for a particular purpose. In no event shall TE- Group be liable for consequential, indirect, incidental, special, exemplary, punitive or enhanced damages arising out of the use, maintenance, or operation of the product. The customer is responsible for the periodic testing and maintenance of all smoke alarms, detectors and sensors and agrees to indemnify TE-Group for, and hold it harmless against, any and all loss, cost, damage or expense, including without limitation government fines for false alarms or related fire alarm permitting, arising out of or related to the product.

Fitness equipment
Fitness related equipment, such as e.g. the Guardo Fit Coach, which can measure steps and heart rate, are not medical equipment, and do not provide any medical or other health advice, diagnoses or treatments. Always ask advice of your doctor or another authorised care provider, and do not postpone a visit to a medical professional with regard to information you consulted or by means of our services. The Fitness related equipment and services are only meant for Fitness and wellness purposes.

Fit Coach
The Fit Coach and Fit Coach ONE only save the data on the user’s smartphone or tablet. Per app the data of 1 piece of equipment can be saved. This data is not saved on the Internet from the app. You can choose to send the data to services such as Google Health or Apple Health.
Other Fit Coach devices save the data on the smartphone or tablet, but also on a secure server. The advantage is that when you change smartphone or tablet, you can still view, supplement or remove the data. The data on the internet server is not sold or shared, but used by TE Group NV and the involved third parties to maintain your data. The co-operating third parties will only process your details under the responsibility of TE Group NV.

Tracking
Smartphone apps are able to use tracking information, such as e.g. determining when the sun rises at your location, or the route you followed. Your smartphone allows you to block tracking. If you want to switch off tracking you need to do this on your device. This may result in a restriction of functionality.

Minors
All apps and websites are made for adult buyers and users of products, but do not contain any offensive material. The parents or legal representatives need to supervise any use by minors. People under the age of 13, or a higher minimum age depending on the local legislation are not allowed to make an account, unless their parents have complied with the legal principles.
If TE Group NV notices that people of 13 or younger have sent data without consent, this data shall be deleted as soon as possible.
You can always contact privacy@te-group.com.

Kids watch
Parents can link a child in the App, for example for a kids watch. There you can enter information about your child, such as name, gender, etc. You can choose to share this information.
The device collects data during use. This data is transferred to our servers. You have agreed to this when using the App for the kids watch.
We use this information to deliver, improve, personalize, authenticate, record activities and provide customer support. The data can be shared for the purpose of external data processing.
Your information will never be sold. You can always have the data deleted, contact privacy@te-group.com or use the function in the App.

Storage time
There are legal storage periods for transactions and legal guarantee periods. After expiry of the storage time the data is deleted within 1 year.
Transactions: 10+1 year storage time.
Product related communication: 2 years of storage time because of the legal guarantee.
Other data maximum 1 year.

Changes
This privacy statement is tailored to the use of and the possibilities on this site or of this service. Possible adjustments and/or changes of this site may result in changes to this privacy statement. That is why it is advisable to regularly consult this privacy statement. The privacy statement is available on the website www.te-group.com.

Choices for personal data
We offer all visitors the possibility to view, change, or remove personal data they provided. To this end you can send an e-mail to privacy@te-group.com.

Edit/unsubscribe service newsletter
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Questions and feedback
We regularly check whether we comply with this privacy policy. If you have questions regarding this privacy policy, you can contact us at: TE Group NV, Kapelsestraat 61, 2950 Kapellen, Belgium, e-mail: privacy@te- group.com.

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