plantronics 204353-01 BackBeat GO 3 Wireless Earbuds User Guide
- June 6, 2024
- Plantronics
Table of Contents
BackBeat GO 3
User Guide
Headset overview
| Charge port
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| Headset indicator light (LED)
| Volume up button: Skip to next track
| Center button: Play/pause music
| Volume down button: Play previous track
| Volume up button: Increase volume
| Center button: Answer/end/decline call
| Center button: Power on/off
| Volume down button: Decrease volume
| Volume up and down button: Mute/unmute
Be safe
Please read the safety guide for important safety, charging, battery and
regulatory information before using your new headset.
Pair and fit
Get paired
The first time you power on your earbuds, the pairing process begins.
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Power on the earbuds by pressing on the center button until you hear a pairing voice prompt and the LED on the right earbud flashes red and blue.
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Activate Bluetooth® on your phone and set it to search for new devices.
• iPhone Settings > Bluetooth > On
• Android Settings > Bluetooth > On > Scan for devices
NOTE *Menus may vary by device. -
Select “PLT BB GO 3 (BackBeat).”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the LEDs stop flashing.
NOTE To enter pair mode after the first pairing process, start with the earbuds powered off and press and hold the center button until you hear “pair mode.”
Get the best sound
For the best sound, a good seal with your ear canal is essential. Try on the
three different sized eartips to find which one fits you best. You may end up
with a different size eartip in each ear for the best fit.
1 Remove the eartip To remove the eartip, pull straight out with some force.
2 Replace the eartip Push the eartip onto the earbud tip until it clicks in place.
3 Try it out Put the earbuds in your ears and make sure the stabilizing loop is tucked securely in your ear for stability.
Listen to your favorite song while trying out each eartip and select the one that gives you the best fit and sound.
Install the app
Use BackBeat GO 3 Companion app
Get the most from your earbuds by installing our free app, BackBeat GO 3
Companion for iOS/Android. Download it at plantronics.com/us/product/backbeat-
go-3- companion, the iTunes store or Google Play.
With this app, you can:
- Manage the earbud’s connection to other devices
- Change the earbud language
- Explore features
- View the user guide
The app will also guide you through the first pairing process if the earbuds are not paired to the device.
For maximum benefit, install the BackBeat GO 3 Companion app on every device paired to the earbuds.
Connection switcher
The connection switcher screen gives you an instant view of the devices paired
to your earbuds. Use the connection switcher to easily switch between paired
devices with a single tap.
Earbud settings
Go to settings to update the earbud firmware, select a different earbud
language, enable/disable HD Voice, and manage your paired device list.
Charge
Charg
Your new earbuds have enough power to pair and listen to music for a while. To
access the charging port, insert your fingernail into the groove on top of the
right earbud and pull down.
Check battery status
It takes up to 2.5 hours to fully charge the earbuds. While charging, the LED
blinks red and turns blue once charging is complete.
Check the battery status by tapping either of the Volume buttons when your
earbuds are not playing music or on a call. Your earbuds announce battery
status by the hour and the LED flashes blue. When there is less than 1 hour
remaining battery time, your earbuds announce the “battery low” status, and
the LED flashes red.
DeepSleep Mode
If you leave your earbuds powered on but out of range of your paired phone for
more than 10 minutes, they will conserve battery power by entering into a
DeepSleep mode.
Once back in range with your phone, press the center button to exit DeepSleep
mode. If your phone is also ringing, tap the center button again to answer
your call.
The Basics
Power on or off| Press the center button until you hear “power on.” To power
off, press the center button for 4
seconds until you hear “power off.”
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Play or pause audio| Tap the center button.
Skip to next track| Press the Volume up (+) button for more than 1 second.
Play previous track| Press the Volume down (–) button for more than 1 second
to restart the current track. Press the button twice (each press more than 1
second) to go to the previous track.
Adjust the volume| Tap the Volume up (+) or down (–) button.
Answer or end a call| Tap the center button.
Mute| During a conversation, simultaneously tap the Volume up (+) and down (–)
buttons. You will hear “mute on” or “mute off.” An alert repeats every 5
minutes when mute is on.
Use call waiting| First, tap the center button to put the first call on hold
and answer the second call. To switch between calls, press the center button
for 2 seconds. To end the second call and retrieve the first call, tap the
center button.
Pair multiple devices| Your earbuds can pair with up to eight devices but only
maintain one connection.
1 To enter pair mode after the first pairing process, start with the earbuds
powered off. Press and hold the center button until you hear “pair mode” and
the LED on the right earbud flashes red and blue.
2 Download and use the BackBeat GO 3 Companion app to manage your connection
and switch devices.
Restore factory settings| When you restore the earbuds to its factory
settings, the paired devices list is deleted.
1 First, put the earbuds in pairing mode. Choose from the following:
• With the earbuds powered off, press and hold the Audio/call button until you
hear “pair mode” or • With the earbuds powered on and not during a call, press
and hold the Volume up (+) and Volume down (–) buttons until you hear “pair
mode”
The indicator light, on the right earbud, flashes red and blue to indicate
pairing mode.
2 Second, while the earbuds are in pairing mode, press and hold the Volume up
(+) and Volume down (–) buttons until the LED flashes purple.
After the reset, the earbuds power off.
Support
0800 410014
NEED MORE HELP?
plantronics.com/support
Simply Smarter Communications
Plantronics, Inc.
345 Encinal Street
Santa Cruz, CA 95060
United States| Plantronics BV
South Point Building C
Scorpius 140
2132 LR Hoofddorp, Netherlands
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©2016 Plantronics, Inc. BackBeat, DeepSleep, Plantronics, and Simply Smarter
Communications are trademarks of Plantronics, Inc. registered in the US and
other countries, and PLT is a trademark of Plantronics, Inc. iPhone and iTunes
are trademarks of Apple Inc., registered in the U.S. and other countries.
Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and any use
by Plantronics, Inc. is under license. All other trademarks are the property
of their respective owners.
Patents: US 8,504,115; D691,113; CN ZL201330012481.4; EM 002166199; IN 251007;
251008; TW D159649; D161452; patents pending.
207234-06 (06.16)
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