POPP VVX 500 Poly VVX On-Demand Call Recording and Bluetooth VoIP Phone User Guide

Table of Contents

Poly VVX On-Demand Call Recording and Bluetooth User Guide
Internet Phone System

Part 1. Call Recording – on-demand integrated call recording capabilities available on Poly VVX models with a USB port. The client can choose to:

Use an existing USB 2.0 or 3.0 compatible jump drive
Purchase a 16GB USB jump drive from POPP (stores up to 500 hours of audio as .wav files.)

Plug a USB 2.0 or 3.0 compatible jump drive into one of the USB ports located on the top (remove cover) or back of the telephone. “Storage media attached” will display when a compatible jump drive is properly connected.
Make sure there is sufficient storage available on the USB jump drive to store calls. A five-minute call equals approximately 2.5M of storage. Storage hours remaining (e.g., “USB storage: 99+ hrs. left”) will display on the screen.

Call Recording is available on a per-call basis. You must start and stop the recording of each call.

During a call:

To start recording, touch [Record] softkey + [Start] softkey
To pause recording, touch [Pause] softkey
To resume recording, touch [Resume] softkey
To stop recording, touch [Stop] softkey
Note: Call recording stops automatically when you hang up or when a call is transferred to another phone

Make sure that the USB jump drive is plugged into the USB port on the telephone

Press the [Home] button
Touch [Settings] + [Features…] + [Removable Storage Media…] + [Browse Recordings…]
Recorded calls are listed in chronological order with the most recent recording listed at the bottom
Touch the display, drag up or down to scroll through the list of recorded calls, and touch the desired call to select it
Touch [Open] softkey + [Play] softkey to play

While listening to a call:

To delete a call:

Touch the desired call to select it
Touch [Delete] softkey to delete the call
Touch [Yes] softkey to confirm deletion or touch [Back] softkey to cancel
Press the [Home] button to exit when finished
Note: You can also listen to and delete recorded calls by connecting the USB jump drive to your computer.

Part 2. Bluetooth – available on Poly VVX 600 and above
Compatible phone models feature integrated Bluetooth® 2.1 EDR

To enable Bluetooth:

Touch: [1 Settings] + [1 Basic] + [12 Bluetooth Settings] + [Bluetooth Radio (On/Off)] + [On]
Touch the [←] icon (top left of screen)
Touch [2 Manage BT Headsets]:
Touch [Scan] softkey
Once Bluetooth headset is detected, touch [Add] softkey
The Bluetooth headset is now paired to the phone. A Bluetooth symbol will display on the home screen
Using Bluetooth Headset (the process may vary depending on headset manufacturer)
Answering Calls (calls will alert the Bluetooth headset and ring the phone):
Press the headset button on the phone or press the button on the Bluetooth headset to answer a call
To move a call from the phone to a Bluetooth headset, press the headset button on the phone or press the button on the Bluetooth headset

Ending Calls:

Press the headset button or touch [End Call] softkey to end the call on the phone or press the button on the Bluetooth headset to end the call from the headset

Paging:

Touch [Paging] softkey + [Page Group] and press the headset button to the page using a Bluetooth headset
Note: Pages using a Bluetooth headset may not sound as loud or clear as pages from the phone

Volume Adjustments:

Incall volume is adjusted by pressing the buttons on the phone or using the volume buttons on the Bluetooth headset. Volume changes will automatically save after adjusting.
Bluetooth headset alert volume is adjusted using Bluetooth headset volume buttons (while a call is alerting only).

Muting calls:

Press the mute button on the phone to mute the Bluetooth headset
Additional Bluetooth headset features may be available, depending on the headset manufacturer and model. See your Bluetooth headset user guide for options available (e.g., redial, reject a call, mute, etc.)

For Additional Training and Support