KENT Grand Plus Wall Mounted RO Water Purifier Instruction Manual

KENT Grand Plus Wall Mounted RO Water Purifier Instruction Manual

Welcome to KENT

Dear Customer;
At. the outset, allow us to thank you for your trust in a KENT water purifier.. We take pride In our reputation for product quality and industry proven performance. We are certain that your decision to own KENT Grand+ Mineral RO™ Water Purifier will go a long way towards keeping you and your family in good heath. We are confident that you will be satisfied with its performance and that it will serve your need for safer and cleaner drinking water without any compromise.

This guide will help you in getting the best out of your water purifier. Please go through this booklet to familiarize yourself with its operation and maintenance.

You can look forward to years of trouble free service. To ensure that the warranty of your water purifier is effective, it is important that you fill up the enclosed warranty card and mail us the installation report within 15 days of purchase. In case you need any further Information, contact your nearest KENT dealer or branch.

Best Wishes,
KENT RO SYSTEMS LTD.

KENT TECHNOLOGY – A Breakthrough in Water Purification

Presenting KENT Grand+ Mineral ROTM Water Purifier. It uses futuristic and state-of-the-art technology to provide purer and healthier drinking water.

At the heart of KENT Grand+ Mineral ROTM Water Purifier is a Reverse Osmosis membrane with capillaries as small as 0.0001 microns that reduce even dissolved impurities (salts and heavy metals) and even converts hard water to sweet and purer drinking water. The KENT Grand+ Mineral ROTM Water Purifier also allows the user to control the Total Dissolved Solids (TDS) level of purified water.

KENT is pleased to introduce Zero Water Wastage Technology that recirculates rejected water to overhead tank with its own pump to make it a Zero Water Wastage RO. This unique technology helps you make water 100% pure, without wasting any water while retaining essential minerals.

Salient Features of KENT Grand+ Mineral ROTM Water Purifier

• Water purifier with UV Disinfection in tank which keeps purified water pure
• Zero Water Wastage**
• Purification by RO+UV+UF+TDS Control+UV in Tank makes water 100% pure
• Suitable for purification of brackish / tap water / Municipal Corporation Water Supply
• Wall mounted design, best suited for Indian homes and offices
• Fully automatic operation, with auto-on and auto-off function
• Computer controlled operations for enhanced purity and long life
• RO membrane fused inside membrane housing to prevent tampering
• Vertically mounted SMPS for protection from water
• Use of push-fit fittings for leakage and maintenance free performance
• An aesthetically appealing design
• ABS construction for corrosion free use
• Inbuilt Auto-flushing system
• 9 L storage tank
• High purification capacity of 20 L/hr.

Items in the box

1. KENT Grand+ No. Mineral ROTM Water Purifier  : 1 No.
2. 3-Way Connector : 1 No. 
3. S.S. Ball Valve: 1 No. 
4. Food Grade Pipe (White) 3/8 inch : 2.5 Meters 
5. Food Grade Pipe (White) 1/4 inch : 20 Meters 
6. Bulkhead Union: 1 No.
7. Fixing Clips : 25 Nos
8. Tie Wire 4 inch: 4 Nos. 
9. Union Connector : 1 No.
10. Screws & Plastic Inserts : 2 Nos. each 
11. Sticker Center Drill : 1 No.
12. User Manual : 1 No.

Important Instructions

Reverse Osmosis Process

The Reverse Osmosis process, also known as hyper filtration, is the finest filtration process known till date. The process ensures reduction of particles as small as ions from a solution. Reverse Osmosis uses a semi-permeable membrane to reduce salts from potable / brackish water. In Reverse Osmosis, water pressure applied to the concentrated side forces the process of osmosis into reverse. Under enough pressure, treated water is “squeezed” through the membrane from the concentrated side to the diluted side. Salts dissolved in water as charged ions are repelled by the RO membrane. The rejected impurities on the concentrated side of the membrane are washed away in a stream of rejected water and thus do not get accumulated as a traditional filter.

UV Process

The UV light has shorter wavelength (higher energy) than the visible light. It is called ultra-violet because it is just beyond violet light in the light spectrum. Technically, the ultra-violet light is defined to be of any wavelength of light, which is shorter than 400 nanometer.

UV rays, which penetrate into the micro-organisms, are absorbed by the DNA of the pathogen in the water. The DNA is altered in such a way that the pathogen cannot reproduce itself. Thus, it is essentially killed and cannot cause infection. This process of DNA modification is called inactivation.

Note: The purified water stored in tank is disinfected using UV LED, which automatically switches on for 30 minutes in a two hour cycle.

Auto-flushing System

The purpose of the Auto-flushing system is to help prevent scaling or fouling of the RO membrane by providing a rapid rinse which washes away impurities from the membrane’s surface and keeps the membrane clean. It offers the following benefits:

1. Lowers rejected water outflow
2. Improves “TDS” rejection rate i.e increases the RO membrane’s efficiency
3. Extends the life of the RO membrane

Warranty Card

Product: KENT GRAND+ Mineral RO TM

Product Code: 11099

It is certified that KENT RO Water Purifier purchased as under carries 1 Year Warranty + 3 Years of Free Service*.

(Visit/Service charges will not be charged, however parts if replaced shall be charged)

To avail this scheme of 3 Years of Free Service, customer must download the KENT Service App at the time of installation. Also future service request must be raised via KENT Service. App to avail free service. Terms & Conditions applicable are mentioned over leaf.

Marketed by: KENT RO SYSTEMS LTD.

E-6, 7 & 8, Sector-59, Noida, U.P.-201 309, India. E-mail: service@kent.co.in | Website: www.kent.co.in | Customer Care: 92-789-12345

Terms & Conditions of Warranty

KENT warrants all new products manufactured by it to be free from defects in material and worksmanship under normal usage and service from the date of purchase as under:

1. It is essential for the customer to download the KENT Service App either on Android or iOS and the customer should lodge a service request via App only.
2. In case of emergency during the warranty period, the customer may lodge a service request at our Call Centre Ph.92-789-12345.
3. The Warranty period commences from the date of installation by the first end-user. During this Warranty period of one year, KENT Purifiers or its Authorised Service Provider (ASP) will replace or repair any part of KENT Purifiers, that in the opinion of KENT Purifiers or its ASP, would be defective in operation due to faulty material or workmanship (i.e. manufacturing defects) with the exception of consumables such as Sediment Filter, Carbon Filter and RO/UF Membrane. However, if the RO/UF Membrane gets clogged within first one year and/or if the filters get clogged within first six months, they shall be cleaned / repaired / replaced at no extra charge.
4. In addition to this, KENT will also provide free service for a period of next 3 years, wherein Visit/Service charges will not be charged, however parts if replaced shall be charged.
5. Visit/Service charges will not be charged only for customers residing within 25km of municipal limits, for other areas additional charges shall be applicable.
6. The product’s plastic body is not covered under Warranty and hence, it must be handled with care to guard against breakage.
7. The original purchaser of the unit can avail services under Warranty at the point of sale, by producing the damaged part(s) along with the original invoice.
8. This Warranty is void if the unit is not operated under normal municipal water or well water conditions or is subjected to the temperature above 40°C.
9. Product returned to KENT Purifiers or its ASP for Warranty examination must be shipped freight prepaid.
10. KENT Purifiers or its ASP shall not be held liable for claims exceeding the cost of repair of the defects in workmanship.
11. This Warranty Agreement shall not be interpreted to render KENT Purifiers or its ASP liable for injuries or damages of any kind – direct, consequential or contingent to persons or property.
12. KENT Purifiers or its ASP shall not be held responsible by representative or buyer for failure to abide by any of the obligations of this Warranty Agreement if such failures are the result of circumstances of Forces Majeures: such as, but not limited to, floods, earthquakes, transportation strikes, labour disputes with outside suppliers or any other conditions beyond the controlof KENT Purifiers or its ASP.
13. KENT Purifiers or its ASP shall not be held liable for repair or alterations made without prior written approval; for products clogged by suspended matter, precipitates or biological growth; or for failures resulting from the lack of proper maintenance.
14. KENT Purifiers or its ASP cannot and shall not be held liable for any sickness or illness due to the consumption of drinking water from any water purifier supplied by KENT Purifiers, since KENT Purifiers or its ASP does not have any control over the maintenance and usage of water purifier.
15. This Warranty Agreement excludes all products/ component parts or damage to any part of this water purifier which, in the opinion of KÉNT Purifiers or its ASP, have been subjected to misuse, misapplication; negligence; alteration; accident or operation contrary to our instructions, incompatibility with accessories not installed by KENT Purifiers or its ASP, or that have been repaired with component parts other than those manufactured by or obtained from KENT Purifiers or its ASP. Damage caused by freezing, flood, fire or Act of God is not covered by this Warranty. In all such cases regular charges will apply. This limited Warranty does not include service to diagnose a claimed malfunction in this unit.
16. KENT Purifiers reserves the right to alter or improve design and specifications at any time, without any contingent obligations to prospective buyers or owners of the products previously sold.
17. Any disagreements and obligations based upon the purchase of KENT Purifiers products and thereby imposed on KENT Purifiers or its ASP shall be governed by and construed according to the laws of INDIA and subject to the jurisdiction of Delhi Courts only
18. KENT Purifiers or its ASP assumes no Warranty liability in connection with this water purifier other than that specified herein. This Warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose. KENT or its ASP does not authorize any person or representative to assume for them any other obligations on the sale of this water purifier.
19. Under no circumstances, the liability of KENT Purifiers orits ASP shall exceed the value of the product.
20. Under no circumstances are the terms mentioned above negotiable and no employee of KENT Purifiers orits ASP has the authority to supersede them.

Why is it essential to download the KENT Service Application?

1. Customer can lodge the complaint anytime (24×7).
2. The customer can track/monitor the progress of complaint.
3. Complete case history of the services donecan be viewed.
4. Regular feedback & offer details on the App.

To download the app scan QR code

Installation Report

Water Flow Diagram

Electrical Circuit Diagram

UV Fail Alarm

**Filter Change Alarm***

**Computer Controlled Operation***

Automatic Operation

Installation Instructions

The KENT Grand+ Mineral ROTM Water Purifier is a product of advanced technology, which ensures safe and clean drinking water. The purifier is easy and convenient to install.

Recommended Site Preparations:

• Single Phase 100-250 V AC, 50-60 Hz. connection not more than 3m away from the point of installation of purifier
• Raw water supply with 1/2 inch nipple not more than 3m away
• Space as per dimensions of the purifier
• Wall plane surface for mounting two screws and holding the machine
• The system and installation must comply with state and local laws and regulations

Specific Instructions:

• KENT Grand+ Mineral ROTM Water Purifier is a wall mountable purifier. Make sure that it is only mounted on a wall. Avoid installation on wooden and metallic stands.
• For optimum performance and minimum inlet pressure required, ensure that the raw water supply tank is at least 10 ft above the level at which the purifier is installed

1. Paste the central drill sticker on wall at (3.6 Feet to 4.0 Feet from the ground) as per your convenience.
2. Ensure that sticker is pasted straight on the wall, then drill holes as per the space provided on sticker.
3. Now, insert the puff up with the help of a hammer.
4. Screw in two 10X50 self-taping screws, 5.4 inches (138 mm) apart horizontally.
5. Carefully hang the purifier on the wall with the help of wall-mounting slot holes provided on the back side of the purifier.

Note: If the wall is not straight or the screws are not properly drilled in an even position, it will damage your purifier.

Note: Keep the device away from heat or direct sunlight.

1. First fix the SS ball valve (marked as no.4) to the 1/4 inch port of the 3-way connecter (marked as no.2) as shown in figure 2.
2. Connect the 3-way connector to the raw water supply (marked as no. 1) as shown in the figure 3. The 3-way connector is fitted in line with the raw water supply.
3. The other end of the 3-way connector can be connected to a tap (marked as no.3) as shown in figure 4. or can be plugged off if not required.

Maintenance

To ensure that the purifier operates at its optimum level, a routine maintenance must be performed. The frequency of the maintenance will greatly depend upon the raw water quality and consumption of treated water.

• Storage tank must be drained once in 2 weeks. To do so, switch off the power supply, open the drain plug at the bottom of the tank & allow the water to drain. Then screw back the plug and switch on the power supply
• Replace sediment, activated carbon & post carbon when the filter change alarm is audible or after every 12 months. It is recommended to change the FRT when the filters are replaced
• Replace the RO membrane once in a year
• Replace the UV Lamp once in a Year
• If you are not going to use the purifier for a long time (in case you are on a holiday, tour or out of home), make sure that you disconnect the power supply, turn off the raw water supply and drain the storage tank

Note: The Reverse Osmosis system contains a replaceable treatment component critical for the effective reduction of total dissolved solids and that product water shall be tested periodically to verify that the system is performing properly.

Note: Filters and membrane are consumables. Their replacement time is dependent on the quality of raw water and water consumption. They are not covered under the warranty. However, if a filter chokes within six months and a membrane within a year, it will be cleaned/ repaired/ replaced free of cost. Changing the filters and system inspection is available on call. The treatment capacity of RO membrane will reduce with time due to clogging of pores of membranes.

“This Reverse Osmosis system contains a replaceable component critical to the efficiency of the system. Replacement of the reverse osmosis component should be with one of identical specifications as defined by the manufacturer, to ensure the same efficiency and contaminant reduction performance.”

Important Safety Instructions

• If the supply cord is damaged, it must be replaced by the original part in order to avoid hazard
• Children should be supervised to ensure that they do not play with the appliance
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety

Warning

•  Do not operate the UV-C emitter when it is removed from the appliance enclosure
• Read the maintenance instructions before opening the appliance
• The appliance must be disconnected from the supply before replacing the UV-C emitter

Technical Specifications

Testing Information

The System has been tested according to IS 10500:2012 (Standards for drinking water as per Bureau of Indian Standards) for reduction of the hazardous substances as listed below.

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