Panasonic NA-W100G1 Twin-Tub Electric Washing Machine Instruction Manual

Operating & Installation Instructions
Twin-Tub Electric Washing Machine (Domestic use)
Model No. NA-W120G1
NA-W100G1

Thank you for purchasing this product.
– Read these instructions carefully for optimum performance and safety before use.
– Keep this manual for future reference.

Safety Precautions

Read and follow these safety precautions.

WARNING
May cause serious injury or death.

Never do the following about the power plug and cord (To prevent fire or electric shock)

• Do not plug in or unplug the power cord with wet hands.
• Do not hold or pull on the cord when removing the plug from the socket.
• Do not use a power cord or plug that is damaged. If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

Do not allow children to use it on their own.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.

Observe the following about the power plug and cord
(To prevent fire or electric shock)

• Use a socket that satisfies the rating requirement solely for this appliance. Do not use a plug adaptor or extension cord.
• Always fully insert the power plug into the socket.
• Wipe the power plug periodically with a dry cloth. (Accumulated dust collects moisture, which may cause insulation failure, resulting in fire.)
• Unplug the power cord before cleaning.

Keep away from fire.
Do not put flammable materials or clothes with such things attached in the tub. Keep them away from the appliance.
(To prevent explosion or fire)

• For example Kerosene, gasoline, benzine/thinner, alcohol, etc.

Never disassemble, repair or modify the appliance yourself.
In case of malfunction or failure, immediately stop use, unplug the power cord, and ask your nearest service center for repair.

Do not touch the spinner tub until it completely stops.
(To prevent injury)

• If the spinner tub does not stop within 15 seconds when the lid is opened during the spin process, switch off the appliance immediately and call a service person.

Do not wash, rinse, or spin waterproof sheets or clothes.
(To prevent injury, damage to the main unit, walls, floor or laundry, or water leakage if the appliance falls over or oscillates extremely while spinning) Raincoats, wet suits, etc.

Observe the following

• New hose sets supplied with the appliance are to be used and that old hose sets should not be reused.
• Be careful not to get your fingers caught when opening and closing the lid.
• Do not insert your hands or feet under the main unit. (To prevent injury by rotating parts.)
• Do not climb or put heavy objects on the appliance. (To prevent deformation and breakage resulting in injury)
• If the lid is broken, immediately stop using the appliance. (To prevent deformation and breakage resulting in injury)
•  Do not connect to the hot water supply.
• Do not directly pour hot water of 50 C or higher into the tub.
• Do not obstruct the openings of the bottom face with carpet, etc.

This appliance is intended to be used in households. This appliance is not intended to be used in applications such as:

• staff kitchen areas in shops, offices, and other working environments;
• farm houses;
• by clients in hotels, motels, and other residential type environments;
• bed and breakfast type environments;
• areas for communal use in blocks of flats or in launderettes.

Part Names

1. Wash Timer
2. Wash / Cycle
3. Water Supply Selector Cap
4. Water Supply Selector
5. Spin Timer
6.  Spin Lid
7. Inner Lid
8. Spin Tub
9. Power Cord
10. Drain Hose
11. Lint Filter
12. Pulsator
13. Wash Tub
14. Wash Lid

Accessories

Operation Panel

Note:
To simplify, the Operation Panel illustration using the NA-W120G1 model

Installation

Make sure to ask a service person for installation. Do not install it by yourself.
If the installation, test run, and inspection of the washing machine are not carried out following this installation method, Panasonic will not be liable for any accident or damage caused.

Installing this Washer should be settled in a well-ventilated, safe place and where can connect the drain hose and the power supply. It is recommended to place the washer on a level floor and avoid a place where the washer can be exposed to direct sunlight.

Insert the power plug firmly into the power outlet.

Washing

1. Set the Wash / Cycle Selector to “Gentle” or “Regular”.

2. Fill the wash tub with water up to half of the water level line.

3. Put the clothes in the tub. Do not put an excessive amount of laundry, which is specified in table 3.

4. Put the recommendable detergent mentioned in Table 1. 5. Set the Wash / Cycle Selector to “Gentle” or “Regular”.
   (Wash Selector is set upon the kind of clothes and the level of stained laundry)

5. When washing is completed, drain off the washing water by adjusting the Wash / Cycle Selector to the “Drain” position.

6. After the washing water is discharged, turn the Wash / Cycle Selector switch to the “Gentle” or “Regular” position.

7. Fill the water and overwhelms the clothes.

8. Set Wash Timer to 5 min. or 7 min. position to rinse.

9. When you finish washing, drain off the water from the tub by turning Wash / Cycle Selector to the “Drain” position.

When using “Pre Wash” Detergent

Please use “Pre Wash” Detergent inside the Washing Machine as shown in Figure 1 & not outside of the Washing Machine as shown in Figure 2.
Using some type of “Pre Wash” Detergent outside the Washing Machine sometimes may cause damage on the plastic part.

Laundry preparation and check

For clothes easily losing color Wash separately.

Pre-laundry check

• To prevent damage to clothes, malfunction, wash tub leakage, and drainage failure
• Remove coins, pins, paper clips, nails, etc.
• Fasten buttons and close zippers.
• Do not wash items (such as paper diapers) other than laundry.
• Reverse clothes are likely to pill.
• Use a brush to remove pet and human hair, sand, etc.
• Tie strings, etc.

For delicate underwear only Use laundry nets.

• Underwire brassieres
• Lacy clothes, lingerie and stockings

When using a net

• Do not overpack.
• Put the zipper’s slider into the cover.
  (To prevent damage to clothes and the main unit)

Table 1: The amount of water & detergent

| Water Level| Detergent Quantity
---|---|---
NA-W120G1 :
HI (high) (72 L)
MED (medium) (67 L)
LO (low) (60 L)
MIN (minimum) (48 L)NA-W100G1 :
HI (high)(75 L)
MED (medium) (67 L)
LO (low) (60 L)
MIN (minimum) (48 L) (60 L)| Detergent Quantity is used according to the amount specified on the detergent package.

Table 2: The amount of the laundry and setting control panel

Amount of laundry| Clothes System| Synthetic fiber| Cotton| Heavy Stained Clothes
---|---|---|---|---
Less than 1.2 kg| Washing time| 2 min.| 2-5 min.| 7-10 min.
Wash Selector| Gentle| Regular| Regular
1.2 kg and Above| Washing time| 2-5 min.| 7-10 min.| Soak 30 min.
Wash 10 min.
Wash Selector| Gentle| Regular| Regular

Table 3: The amount of laundry

Type of Laundry| Fabric Made| Weight / Piece*| Amount of laundry| Note :
• The water level may be reduced from the boundary line during washing.
In this case, add water.
---|---|---|---|---
Shirt| Cotton| 170 g| 4| 4
Shorts| Synthetic fiber| 105 g| 3| 2
T-Shirt| Cotton| 150 g| 3| 3
Hand Kerchief| Cotton| 15 g| 3| 2
Panties| Cotton| 60 g| 2| 3
Socks| Synthetic fiber| 30 g| 6| 3
Underwear| Cotton| 60 g| 3| 3
Bath Towel| Cotton| 600 g| 3| 2
Blouse| Cotton| 130 g| 3| 3
Skirt| Cotton| 340 g| 3| 3
Apron| Synthetic fiber| 190 g| 4| 3
Trousers| Cotton| 400 g| 3| 2
Pajamas| Cotton| 360 g| 4| 3
Work Uniform| Cotton| 480 g| 4| 4
Children’s Clothing| Synthetic fiber| 300 g| 5| 4

*Dry weight
NA-W120G1
NA-W100G1

Soaking

Soak Function
Soak Function enhances the efficiency of the regular function, which helps to wash the clothes cleaner. The soak function will be operated after the Wash Timer switch is set to 45  min. position, then the washer will operate with a soak function.
Soak Function will run and stop alternately for 3 times until the 15 minutes then the operation will reverse to regular function. To set the time for regular or soak functions, turn the switch to your desired period of time.

Characteristics of Soak Function

1. Maximize the efficiency of the detergent. It allows the detergent penetrates into the fabric easily.
2. Soaking with water beforehand can help to clean out the stains and smell.
3. Do not use the brush otherwise it will damage the clothes.
4. Caring and preserving the fabric for long life extend.

Rinsing

Midterm Spinning

1. After the wash process ended, put the washed clothes into the spin tub.

2. Place the spinner cap in the tub and close the spinner lid. (See P.10 “Spinning” for details about the spinner cap).

3. Set the spinning time to 2-3 min. by turning the spin timer.
   To perform “Foam removing by Spinning” After Step 3, Spinning with water supplying can be operated to dilute detergent, so that rinsing time and water will be saved. (Do not perform this step to avoid clothes stained if water is contaminated with reddish rust or so.)

4. Set the water supply selector to the spin tub then turn on the water faucet and supply water for about 1 min.

5. Turn off the water faucet and operate spinning for 2-3 min. 5.

Rinsing

1. After the midterm spinning process ended, put the clothes back to the wash tub.
2. Set the Wash / Cycle selector to “Regular” or “Gentle”.
3. Set the water supply selector to the wash tub.
4. Select the way of Rinsing, “Rinse with water saving” or “Rinse with water supplying”.

Rinse with water saving

1. Fill the wash tub with water up to the water level depending on the laundry amount, and then turn off the water faucet.
2. Set the wash time to 2-3 min. by turning Wash Timer for rinsing.
3. Set the spin time to 2-3 min. by turning Spin Timer for spinning.
4. After draining water, perform 2nd rinsing in the same way with steps 1-3 shown above.

Rinse with water supplying

1. Fill the wash tub with water up to the water level depending on the laundry amount.

2. Set the wash time to 5 min. or 7 min. by turning Wash Timer for rinsing.
   Note
   Keep the state of water supplying.
   Make sure to close the lid of Wash Tub. If not, filled water may splash out from the tub when the water supply is too much.

3. Set the spin time to 2-3 min. by turning Spin Timer for spinning.

Spinning

• Put the laundry into the spinner tub by putting the small-sized laundry in the bottom area to keep the balance of the tub.
• Place the Spinner Cap in the tub as shown in the below figures.
• Close firmly the inner and outer lids of the spinner tub.
• Set the spinning time to 1-5 min. (See attached table 4).

Hints for Spinning

• If there is a sound from the spinner, open the spinner lid then try to lay the laundry evenly follows Figure 1.
• If the lid is opened while the spinning function is working, the machine will stop within 5-10 seconds. If it is still running, contact the service center.
• If the spinner lid is not closed, the machine will not work even the timing is set.

Spinner Cap Installation

Place the Spinner Cap as shown in the picture.

1. Enter Spinner Cap
2. Press down Spinner Cap

Table 4: Setting time for Spinning upon laundry
Max Capacity: 8

In case of the laundry falls from the spinner tub

• Remove the power plug from the power outlet.
• Open the Spin Lid and the Inner Lid.
• Push the Spin Tub and remove clothing stuck with by using the tool.
• If not possible, please contact your nearest Panasonic Service Center.

Maintenance

Be sure to remove the power plug from the power outlet before cleaning the machine and lint filter.
How to clean the Lint Filter

Pull out the lint filter from the lock.
By using fingers to press and pull out at the upper part of the lint filter’s side.| Rinse the dirt from the filter with water.| Set it back to the original position.
– Insert the bottom first as shown in the figure.
– Press down and lock as the arrow.

The laundry or button is stuck into the pulsator.
If the buttons, coins or the like wedged in the gap pulsator and cannot be taken, contact your nearest service center.

Troubleshooting

If any abnormality is found, check the following before calling for service:

1. Is the power plug inserted firmly or the power cord disconnected?
2. Is the fuse blown?
3. Is the timing switch turned to the “off” position?
4. Is the spinner lid closed properly?
5. Is there any laundry fallen out from the spinner tub?
   If all the above points have been checked and no abnormality is found but the machine still work improperly, please contact the service center.

Long-term use product confirmation

Does the product have symptoms on the right?| ● The power cord or plug set is hot
● Unscented odor such as burnt or odor,
● Spin tub does not stop properly
● Water leakage abnormal vibration or abnormal sound during operation (water supply pipes, drain pipes, etc.)
● When there is a feeling of electric leakage
● Other abnormal malfunction and numbness when touching the product| If the product has such symptoms, in order to prevent the malfunction or the expansion of the accident, please turn off the power of the product, unplug the plug, and contact the nearest Panasonic service personnel for inspection or repair.
---|---|---

Requests and things to abide by

If the spinner tub does not stop after 15 seconds from the time you lifted the cover, immediately stop use of the machine and call the serviceman.
Do not use too much detergent.
(The rinse will be insufficient.)

Please do not use a cover made of vinyl chloride on the machine, as it can damage the plastic part and the surface paint.

• If you intend to use such as a cover then you should first place a piece of cloth over the machine to keep it from coming in contact with the cover.

If the amount of water is too much (the water pressure being too high), tighten the tap.

• This could cause the inlet hose to come off, or water to leak from the tap.

Do not use sprays on the cover or on the machine parts.
Bug poison, hair spray, air freshener, etc. can be cause breakdowns and also crack the plastic of the machine.

Do not allow the machine to gather condensation on the floor.

• When the air temperature is high and the water temperature is low, condensation sometimes runs off onto the floor.

Do not wash or spin any clothes, materials or sheets that are watertight. (Example) Raincoats, fishing jackets and trousers, ski wear, etc.

• There is the possibility of such articles of fabric coming out of the spinner tub during the spin-dry, which can damage the clothes and/or the washing machine.

Technical Specifications

| NA-W120G1| NA-W100G1
---|---|---
Rated voltage| 220-240 V—
Rated frequency| 50 Hz
Rated power consumption| 640 W| 630 W
Standard wash capacity| 12.0 kg| 10.0 kg
Standard spin-dry capacity| 8.0 kg
Standard water amount| 72 L| 75 L
Product dimension| 930 mm (W) x 590 mm (D) x 1060 mm (H)
Maximum pressure of water inlet| 0.275 MPa
Product weight| 33 kg
Country of origin| Indonesia

Panasonic Corporation
Website: http://www.panasonic.com
© Panasonic Manufacturing Indonesia PT 2020
W9901-0PM00
LS1120-0
Printed in Indonesia

TERMS AND CONDITIONS OF WARRANTY

This Warranty entitles the customer to a quaranteed-free service on Panasonic products within a period of 12 months from the date of purchase. The above shall be subject to the terms and conditions listed below:

1. This warranty applies to each new product purchased for domestic use in Malaysia from Panasonic Authorized Dealers supplied by Panasonic Malaysia Sdn Bhd (“Panasonic Malaysia’)
2. Validity of warranties registered online evidenced in printouts shall be subject to approval by Panasonic Malaysia pursuant to applicable Panasonic policies, rules, discretion or otherwise.
3. The customer is required to present the original warranty card or warranty registration certificate together with the original purchase receipt for your free warranty service, failing which Panasonic Malaysia or Panasonic Authorized Service Dealers reserves the right to decline any warranty claim.
4. This warranty applies to ascertained manufacturing defects arising from normal usage within the warranty period. Panasonic Malaysia or Panasonic Authorized Service Dealers will at their discretion not to impose charges for any repair and/or replacement of defective components or parts of the product. Any spare parts replaced under this warranty shall become the property of Panasonic Malaysia.
5. This warranty card is not replaceable in the event of loss, theft and/or defacement.
6. Panasonic Malaysia reserves the right to refuse to attend to any product installed in locations that are deemed inaccessible, inappropriate, and/or hazardous to the safety and wellbeing of its service agents.
7. To the extent permitted by law, no other warranties, whether express or implied, including warranties of merchantable quality and fitness for a particular purpose, shall apply to the product. Panasonic Malaysia shall not be liable for loss of profits, human injury, special, indirect or consequential damages sustained in any whatsoever proceeding, claim, and/or demand resulting or attributed to the product or services rendered to it.
8. All express and implied conditions herein or otherwise are subject to Panasonic Malaysia’s authority and discretion where and when deemed appropriate.
9. Panasonic Malaysia reserves the right to bring back the product for further investigation or diagnosis and shall not be reliable for any compensation claims due to whatsoever inconvenience caused to the Customer.
10. Customer shall pay a minimum checking/service fees and transportation fee for any non-manufacturing defect service request to be determined by Panasonic Malaysia  (if any).
11. For non-Panasonic online platform purchases, customers must refer the original seller/agent for 3rd party defect coverage.
12. For products which do not carry a valid model and serial/batch number, the warranty of the product is void.
13. Home service only applicable for WASHING MACHINE

(A) What is NOT covered in this warranty:
A.1. Defects caused by the attack of household pests, pets, fire, lightning, natural disasters, flood, corrosion, rusting, cosmetic damage, dent, crack, pollution, abnormal voltage or usage of generator, tampering, alteration or repair by an unauthorized person, misuse, negligence, riots, accident or operation of the products contrary to the instructions contained in the products’ Operating and Installation Instruction, commercial usage, including abnormal long usage hours; or, under extreme usage environmental conditions, improper testing, demonstration, maintenance, installation, product serial’ batch number has been removed or made illegible or has been tampered with, usage of non-genuine spare parts, adjustment or alteration of any kind.

A.2. Consumable items and accessories packaged with Panasonic products.
A.3. If the customer authorizes Panasonic Malaysia to repair the Product(s) which is not covered under the warranty (refer A.1.), the Customer must pay all the charges for all parts, shipping, and labor for the repair and return of the Product.
A.4. The content and continuity of the services through Apps are operated by respective service providers and such service may be discontinued either temporally or permanently without notice.

(B) Conditional warranty:
Applicable for selected products; its specific component after the original 12 months warranty expired, All expenses relating to service charges, transportation or freight charges, and whatsoever charges incurred in repairing the product or replacing of Printed Circuit Board (PCB) and Wash Motor for Washing Machine will be borne by the Customer.

1. Washing Machine (for Single Tub only)

replacement)
Front Load Non-Inverter| 3 years| 5 years
Front Load Inverter| 3 years| 12 years* (only valid for one-time replacement)

2. Washer Dryer

3. Twin Tub (Semi Washer): 1-year warranty from date of purchase.
4. Tumble Dryer: 1-year warranty from date of purchase.
5. Accessories: No warranty on all accessories packaged with Panasonic products. The English language version will be the official version for the purpose of interpretation of this warranty. Users are advised to install a lightning-resistant tool on their product. For further information, please contact our authorized dealer.

Panasonic Malaysia Sdn Bhd
Registration No. 197601000977 (26975-W)
Customer Care Centre
Tel : 03 7953 7600 Fax : 03 7953 7606
E-mail : ccc@my.panasonic.com

Service Centre
Selangor / Kuala Lumpur
Lot 10, Jalan 13/2, 46200 Petaling Jaya,
Selangor Darul Ehsan
Tel : 03 7953 7600 Fax : 03 7953 7606

Pulau Pinang / Kedah / Perlis
No. 117, Jalan Macalister, 10400 Pulau Pinang.
Tel : 04-227 4070 Fax : 04-227 8411

Johor
2, 2A, 2B, Jalan Impian Emas 7,
81300 Skudai, Johor Bahru.
Tel : 07-554 3531 / 07-558 3561 Fax : 07-557 3506

THIS WARRANTY CARD IS TO BE RETAINED BY THE CUSTOMER. FOR WARRANTY SERVICE, PRESENT THIS WARRANTY CARD WITH THE ORIGINAL PURCHASE RECEIPT

Customer’s Name :
Address :
E-mail Address :| Date of Purchase
Date Month Year
(To be completed by dealer)
Tel No.| House :| Dealer’s name and address (Stamp)
Handphone :|
Product| WASHING MACHINE / WASHIER DRYER / TUMBLE DRYER
Model|
Serial No. / BatchNo.|

The customer’s data or personal information collected is governed in accordance to Personal Data Protection Act 2010 (PDPA) and applicable personal data protection policy. This policy may be reviewed from time to time and obtain a detailed & updated version, please refer to the Panasonic Malaysia website www.panasonic.com.my

References

• Panasonic North America | Create Today, Enrich Tomorrow

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>