AMCREST AWC-496 2K UltraHD Webcam User Manual

June 6, 2024
Amcrest

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AMCREST AWC-496 2K UltraHD Webcam User Manual

Model: AWC-496

Thank you for purchasing an Amcrest Webcam!
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Thank you again for being one of our amazing customers!
Sincerely,
Amcrest Team

Product Overview

Thank you for purchasing an Amcrest Webcam!
This guide is designed to help you setup and better use your Amcrest webcam. If you have questions before you start or just want to learn more about Amcrest, please visit us at: amcrest.com

FIG 1 Product Overview

Setting Up Your Webcam

Placing Your Webcam
The web cam has an adjustable clip base which allows the device to be secured to a monitor, or desktop, or tripod.

Placement on a Monitor

  • Grasp the webcam as displayed in the image before and open the clip base.
  • Place the opened clip base onto the monitor making sure the foot of the clip base is flush with the back of the monitor

FIG 2 Setting Up Your Webcam

Placement on a Flat Surface
Place the camera on a flat surface and use the adjustable clip base to move and adjust the camera according to your preference.

FIG 3 Placement on a Flat Surface

Placement on a Tripod
Place the 1/4” 20 tripod screw on the bottom of the adjustable clip base to the male end of the tripod and twist the base allowing it be secured to the tripod.

FIG 4 Placement on a Tripod

Connecting the Webcam

The webcam is compatible with both Windows and Mac computers. For more information on connecting your webcam, please refer to the information below.

  1. Connect the webcam’s USB cable to a USB port on your computer. The status indicator on the camera will illuminate indicating the webcam is properly connected.
  2. Allow any drivers or other software to load and open a video chat or recording software of your choice to open the camera.

FIG 5 Connecting the Webcam

FAQ

How do I Improve Audio Quality?
If you are experiencing issues with audio on your webcam, the audio quality can be optimized using third party software such as Equalizer APO. The Equalizer APO software can be optimized as well using the Peace GUI equalizer extension.

For more information on how to improve microphone quality, visit: https://amcrest.com/audio

Why does the microphone still not work even though it is being recognized by my computer?
This could mean there is communication issue happening between the camera and your computer. This can be resolved by uninstalling and then reinstalling the webcam. On your computer, navigate to Computer Management>Device Manager>Sound, video and game controllers and click to expand the menu to locate the your webcam. Right click and select “Uninstall device”.

Once the webcam has been uninstalled, unplug the USB cord from your computer and then plug it back into the USB port. The webcam will automatically install the new driver. Wait about 1 minute and verify if the microphone is working properly.

The audio settings can also be adjusted in the settings menu using any third party software.

How do I adjust video settings for the webcam?
All video settings and parameters will be controlled by the settings of the third party viewing software or from the local camera software on your computer.

Access the webcam settings located in your particular viewing software and configure it according to your specifications. For more information on adjusting video settings, please visit:
https://www.amcrest.com/video

Contact Us

Have any questions regarding your webcam?

Give us a call toll free: 888-212-7538
Email us at: www.amcrest.com/othersupport
For other contact information please visit
www.amcrest.com/contacts

Technical Specifications

FIG 7 Technical Specifications

FIG 8 Technical Specifications

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© 2020 Amcrest. All rights reserved. Amcrest, the Amcrest logo, and other Amcrest marks are owned by Amcrest and may be registered. Microsoft, Windows, and the Windows logo are trademarks of the Microsoft group of companies. All other trademarks are the property of their respective owners. Amcrest assumes no responsibility for any errors that may appear in this manual. Information contained herein is subject to change without notice.

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