EARGO 6 Smart Hearing Aid User Guide
- June 6, 2024
- EARGO
Table of Contents
EARGO 6 Smart Hearing Aid
WELCOME TO EARGO
We’re super excited to have you join our Eargo family. Please charge your
Charger using the provided USB-C cable for 4 hours before use.
This guide is a quick reference. For more information and “how-to” videos, we
strongly recommend you visit eargo.com/showme and
download the Eargo app at your app store.
You can view the User Informational Brochure at
eargo.com/guides or request a print version by
calling us at 1 (800) 61-EARGO.
WHAT’S INCLUDED
Devices ship with Medium Closed Petals attached.
GET TO KNOW YOUR EARGO
GET TO KNOW YOUR CHARGER
Used in programming and detecting your devices.
DEVICE INDICATORS
-
The Cradle Indicator Lights stay solid white to guide correct Eargo placement.
-
When your Eargo devices are correctly placed and actively charging, the Hearing Device and Cradle Indicator Lights slowly pulse white.
-
Full Charge:
Four solid white Hearing Device Indicator Lights and pulsing Cradle Lights. -
Low Charge:
Two rapid white double flashes indicate less than 25% charge. -
Red Lights
Device is not charging.
Remove the lid to clear them, then place the device back in the Charger.
CHARGER INDICATOR
The Charger Indicator Light shows the charge status of the Charger. The light
slowly pulses white when plugged in and actively charging.
Full Charge:
Solid white when plugged in.
Adequate Charge:
Solid white when unplugged ( > 25% charge).
Low Charge:
Rapid white double flash. One charge left–plugin soon.
REMOVE FROM CHARGER
Lift by Removal Thread Grip.
Eargo devices automatically turn on after about m15 seconds. Charger and
devices may feel warm from inductive charging.
INSERT INTO EAR
- Hold with the L (left) or R (right) facing you. Grasp the Device Removal Thread.
- Gently press into place. Hit a wall? Lift the top of your ear and angle the device towards your nose as you insert it.
- Removal Thread Grip should rest here (see photo).
ADJUST THE PROGRAM
Eargo devices come with four Preset Programs for you to try. Amplification,
especially for speech, increases as you go from Preset Program 1 to Preset
Program 4. To move from one program to the next, use your finger to rapidly
double-tap where indicated, or use the Eargo app.
REMOVE FROM EAR
Grasp the Removal Thread Grip. Gently pull up and out to remove. Before
replacing devices in the Charger, wipe them gently with the Cleaning Cloth.
CHARGE YOUR EARGO DEVICES
Ensure Device Removal Thread is pointing up.
Position over the Charger, Petals pointing in.
Release the device. Feel a slight magnetic pull as it settles into place.
Make sure that Device Removal Threads are centered inside the Lid when you close the Charger.
FIND THE PERFECT FIT
Your Eargo devices ship with Medium Closed Petals. We have included other size
options for you to ensure your ears are comfortable.
Closed Petals maximize amplification across the sound range. If you feel the fit is loose, size up!
We have also included some other style options to meet individual sound quality and hearing loss needs.
Visit eargo.com/guides or ask your Eargo Personal Hearing Professional for more information on Petal styles.
DAILY CARE
It’s important to keep your Eargo devices clean because wax, oil, or debris can affect their sound quality and performance. We’ve made it pretty easy to do!
- The Cleaning Tool has a Wiper and a Brush.
- Brush the Mic Cap to remove wax and debris.
- Brush the Petal to remove wax and debris from the tip and holes.
- Twist the Mic Cap 180 degrees back and forth to clean the Sound Inlet.
- Wipe devices with the cleaning cloth.
ADDITIONAL CARE
Change Mic Caps and Petals about every 2 months, or when sound quality is
decreased.
Inspect Petals regularly and replace them if any wear and tear is visible.
If not replaced, Petals may be soaked in warm soapy water for 3-5 minutes to
clean them.
Rinse and dry Petal thoroughly. Brush and wipe the Sound Outlet on the bare
Eargo device, then securely reattach the Petal.
For more details on caring for your Eargo devices, please visit our online
video library at eargo.com/guides. Need help,
accessories or want to learn more? Visit us at eargo.com.
Use the Cleaning Tool Wiper to remove wax and debris from the Sensor and
Hearing Device Cradles.
Finish removing wax and debris from the Sensor with the Cleaning Tool Brush.
Wipe the Hearing Device Cradles with the Cleaning Cloth.
REMOVE THE PETALS
Hold the device firmly around its middle. With your other hand, grasp both
layers of the Petal and peel it away.
REMOVE THE MIC CAPS
Hold the device firmly around its middle. With your other hand, use your
fingernail to peel the Mic Cap away.
REPLACE THE PETALS
Replacement Petal packaging is designed to help change them. Locate the tray and place it label side up.
- Wipe the Sound Outlet with the Cleaning Cloth.
- Select a new Petal. Peel the tab up.
- Align the Sound Outlet with the center of the new Petal.
- Press into place until you feel a click.
REPLACE THE MIC CAPS
Replacement Mic Caps are packaged with the extra Open Petals. From timeto- time you need to replace the Mic Caps to ensure the best sound quality. Locate the tray and place it label side up.
- Wipe the Sound Inlet mwith the Cleaning Cloth.
- Select a new Mic Cap. Peel the tab up.
- Align the Sound Inlet with the center of the new Mic Cap.
- Press into place until you feel a click.
APPENDIX
- Indications for Use: The hearing device is intended to amplify and transmit sound to the ear and thereby compensate for mild to moderate high-frequency hearing loss in adults.
- Additional Notices: A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions.
- In most cases infrequent use of a hearing aid does not permit a user to attain full benefit from it. The use of a hearing aid is only part of hearing rehabilitation and may need to be supplemented by auditory training and instruction in lip reading.
- Possible Side Effects: Minor itchiness, redness, and irritation may occur as your ear becomes accustomed to having an object in it. If this or anything related may arise, please contact Eargo.
- If an actual allergic reaction occurs or you experience inflammation, discharge from the ear, excessive wax or other unusual conditions, contact a physician.
- If, for any reason, your hearing devices do not operate properly, do NOT attempt to fix them yourself. Not only are you likely to violate any applicable warranties, you could cause further damage.
Caution: Always wear an Eargo device with a Petal. Make sure that the
Petal is correctly attached. In rare cases, the Petal could remain in your ear
when removing the Eargo device.
If this happens, do not attempt to remove the Petal yourself. Have the Petal
removed by a healthcare professional.
Warning to Hearing Aid Dispensers:
Please see eargo.com/guides for Warning to Hearing
Aid Dispensers.
Important Notice for Prospective
Hearing Aid Users:
Please see eargo.com/guides for Prospective Hearing
Aid Users.
Children with Hearing Loss: In addition to seeing a physician for a medical
evaluation, a child with a hearing loss should be directed to an audiologist
for evaluation and rehabilitation since hearing loss may cause problems in
language development and the educational and social growth of a child. An
audiologist is qualified by training and experience to assist in the
evaluation and rehabilitation of a child with a hearing loss.
Eargo devices are for those that are at least 18 years of age.
Recycling and Disposal: Eargo packaging is recyclable. Eargo devices, chargers, USB-C Power Cord, and Power adaptors must be recycled at an e-waste facility or sent back to Eargo. Everything else goes in normal waste. For more information, visit eargo.com.
1 (800) 61-EARGO
eargo.com
Eargo and the Eargo wordmark are registered trademarks of Eargo, Inc.
©2022 Eargo, Inc.
Quick Start Guide LBL0284-001 Rev A