HEINNER HFF-V280NFXE++ Freezer User Manual

July 4, 2024
HEINNER

FREEZER
Model:
HFF-V280NFXE++
User Manual
www.heinner.ro

  • Freezer
  • Total capacity: 280 L
  • Energy class: E

www.heinner.com
Thank you for purchasing this product!

INTRODUCTION

Before using the appliance, please read carefully this instruction manual and keep it for future reference.
This instruction manual is designed to provide you with all required instructions related to the installation, use and maintenance of the appliance.
In order to operate the unit correctly and safety, please read this instruction manual carefully before installation and usage.

CONTENT OF YOUR PACKAGE

➢ Freezer
➢ User manual
➢ Warranty card

SAFETY PRECAUTIONS

General warnings!
Warning: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
Warning: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
Warning: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
Warning: Do not damage the refrigerant circuit.
Warning: When positioning the appliance, ensure the supply cord is not trapped or damaged.
Warning: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
WARNING: In order to avoid any hazards resulting from the instability of the appliance, it must be fixed in accordance with the instructions.

Symbol ISO 7010 W021
Warning: Risk of fire/flammable materials
If your appliance uses R600a as a refrigerant (this information will be provided on the label of the cooler) you should take care during transportation and installation to prevent the cooler elements from being damaged. R600a is an environmentally friendly and natural gas, but it is explosive. In the event of a leak due to damage of the cooler elements, move your freezer away from open flames or heat sources and ventilate the room where the appliance is located for a few minutes.

  • While carrying and positioning the freezer, do not damage the cooler gas circuit.

  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

  • This appliance is intended to be used in household and domestic applications such as:
    – staff kitchen areas in shops, offices and other working environments;
    – farm houses and by clients in hotels, motels and other residential type environments;
    – bed and breakfast type environments;
    – catering and similar non-retail applications.

  • If the socket does not match the freezer plug, it must be replaced by a service agent or similarly qualified persons in order to avoid a hazard.

  • A specially grounded plug has been connected to the power cable of your freezer. This plug should be used with a specially grounded socket of 16 amperes. If there is no such socket in your house, please have one installed by an authorised electrician.

  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

  • If the supply cord is damaged, it must be replaced by a service agent or similar qualified persons, in order to avoid a hazard.

  • Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
    Children are not expected to perform cleaning or user maintenance of the appliance, very young children (0-3 years old) are not expected to use appliances, young children (3-8 years old) are not expected to use appliances safely unless continuous supervision is given, older children (8-14 years old) and vulnerable people can use appliances safely after they have been given appropriate supervision or instruction concerning use of the appliance. Very vulnerable people are not expected to use appliances safely unless continuous supervision is given.

  • This appliance is not intended for use at altitudes exceeding 2000 m.

Old and out-of-order freezers

  • If your old freezer has a lock, break or remove the lock before discarding it, because children may get trapped inside it and may cause an accident.
  • Old fridges and freezers may contain isolation material and refrigerant with CFC or HFC. Therefore, take care not to harm environment when you are discarding your old fridges.
  • Please ask your municipal authority about the disposal of the WEEE reuse, recycle and recovery purposes.

Notes:

  • Please read the instruction manual carefully before installing and using your appliance. We are not responsible for the damage occurred due to misuse.
  • Follow all instructions on your appliance and instruction manual, and keep this manual in a safe place to resolve the problems that may occur in the future.
  • This appliance is produced to be used in homes and it can only be used in domestic environments and for the specified purposes. It is not suitable for commercial or common use. Such use will cause the guarantee of the appliance to be cancelled and our company will not be responsible for losses incurred.
  • This appliance is produced to be used in houses and it is only suitable for cooling / storing foods. It is not suitable for commercial or common use and/or for storing substances except for food. Our company is not responsible for any losses incurred by  inappropriate usage of the appliance.

Safety warnings

  • Do not connect your freezer to the mains electricity supply using an extension lead.
  • Do not plug in damaged, torn or old plugs.
  • Do not pull, bend or damage the cord.
  • This appliance is designed for use by adults, do not allow children to play with the appliance or let them hang off the door.
  • Never touch the power cord/plug with wet hands as this could cause a short circuit or electric shock.
  • Do not place glass bottles or beverage cans in the ice-making compartment as they can burst as the contents freeze.
  • Do not place explosive or flammable material in your freezer. Place drinks with high alcohol content vertically in the freezer and make sure that their tops are tightly closed.
  • When removing ice from the ice-making compartment, do not touch it. Ice may cause frost burns and/or cuts.
  • Do not touch frozen goods with wet hands. Do not eat ice-cream or ice cubes immediately after you have taken them out of the ice-making compartment.
  • Do not re-freeze frozen goods after they have melted. This may cause health issues such as food poisoning.
  • Do not cover the body or top of freezer with any textile material. This affects the performance of your freezer.
  • Secure any accessories in the freezer during transportation to prevent damage to the accessories.
  • When the door of the freezer is closed, a vacuum seal will form. Wait for about 1 minute before reopening it.
  • This application is optional for easy opening of the door. With this application, a little condensation may occur around this area and you may remove it.
  • Do not use plug adapter.

To avoid contamination of food, please respect the following instructions:

  • Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
  • Clean regularly surfaces that can come in contact with food and accessible drainage systems
  • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
  • Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice cream and making ice cubes.
  • One-, two- and three-star compartments are not suitable for the freezing of fresh food.
  • If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

PRODUCT DESCRIPTION

This appliance is not intended to be used as a built-in appliance.

This presentation os only for information about the parts of the appliance. Parts may vary according to the apliance model.

1 Freezer flaps
2 Freezer drawers
3 Freezer bottom drawer
4 Levelling feet
5 Freezer big drawer
6 Ice tray

This model is equipped with icematic compartment in the top drawer.
Freezer Compartment (Freezer): Most Efficient use of energy is ensured in the configuration with the drawers and bins are on stock position.

Dimensions

Overall dimensions

H1 mm 1860
W1 mm 595
D1 mm 650

Space required in use

H2 mm 2010
W2 mm 695
D2 mm 752.5

Overall space required in use

W3 mm 710.6
D3 mm 1243.5

INSTALLATION

Before using your freezer for the first time, please pay attention to the following points:

  • The operating voltage for your freezer is 220-240 V at 50Hz.

  • The plug must be accessible after installation.

  • Your freezer may have an odour when it is operated for the first time. This is normal and the odour will fade when your freezer starts to cool.

  • Before connecting your freezer, ensure that the information on the data plate (voltage and connected load) matches that of the mains electricity supply. If in doubt, consult a qualified electrician.

  • Insert the plug into a socket with an efficient ground connection. If the socket has no ground contact or the plug does not match, we recommend you consult a qualified electrician for assistance.

  • The appliance must be connected with a properly installed fused socket. The power supply (AC) and voltage at the operating point must match with the details on the name plate of the appliance (the name plate is located on the inside left of the appliance).

  • We do not accept responsibility for any damages that occur due to ungrounded usage.

  • Place your freezer where it will not be exposed to direct sunlight.

  • Your freezer must never be used outdoors or exposed to rain.

  • Your appliance must be at least 50 cm away from stoves, gas ovens and heater cores, and at least 5 cm away from electrical ovens.

  • If your freezer is placed next to a deep freezer, there must be at least 2 cm between them to prevent humidity forming on the outer surface.

  • Do not cover the body or top of freezer with lace. This will affect the performance of your freezer.

  • Clearance of at least 150 mm is required at the top of your appliance. Do not place anything on top of your appliance.

  • Do not place heavy items on the appliance.
    Clean the appliance thoroughly before use (see Cleaning and Maintenance).

  • Before using your freezer, wipe all parts with a solution of warm water and a teaspoon of sodium bicarbonate. Then, rinse with clean water and dry. Return all parts to the freezer after cleaning.

  • Use the adjustable front legs to make sure your appliance is level and stable. You can adjust the legs by turning them in either direction. This must be done before placing food in the appliance.

  • Install the plastic distance guide(s) on the condenser (black vanes at the rear of the appliance) by turning it 90° (as shown in the figure) to prevent the condenser from touching the wall.

  • The distance between the appliance and back wall must be a maximum of 75 mm.

  • This appliance is designed to work in difficult climate conditions (up to 43°C or 110°F) and is powered with ‘Freezer Shield’ technology which ensures that the frozen food in the freezer will not defrost even if the ambient temperature falls as low as -15 °C. So you may then install your appliance in an unheated room without having to worry about frozen food in the freezer being spoilt. When the ambient temperature returns to normal, you may continue using the appliance as usual.

Before using your freezer

  • When using your freezer for the first time, or after transportation, keep it in an upright position for at least 3 hours before plugging into the mains. This allows efficient operation and prevents damage to the compressor.
  • Your freezer may have a smell when it is operated for the first time. This is normal and the smell will fade away when your freezer starts to cool.

Information on No-Frost Technology
No-frost freezers differ from other static freezers in their operating principle.
In normal freezers, the humidity entering the freezer due to opening the door and the humidity inherent in the food causes freezing in the freezer compartment. To defrost the frost and ice in the freezer compartment, you are periodically required to turn off the freezer, place the food that needs to be kept frozen in a separately cooled container and remove the ice gathered in the freezer compartment.
The situation is completely different in no-frost freezers. Dry and cold air is blown into the freezer compartment homogeneously and evenly from several points via a blower fan. Cold air dispersed homogeneously and evenly between the shelves cools all of your food equally and uniformly, thus preventing humidity and freezing.
Therefore your no-frost freezer allows you ease of use, in addition to its huge capacity and stylish appearance.

USING THE APPLIANCE

  1. Sr alarm indicator.
  2. Freezer Set button

Using the control panel
Freezer Set button
The freezer set button allows changes to be made to the temperature of the freezer compartment.
Super freeze and economy mode can also be activated using this button.
Sr Alarm
Sr alarm will change to red and an alarm will sound if any problems occur.
Super freeze mode purpose

  • To freeze a large quantity of food that cannot fit on the fast freeze shelf.
  • To freeze prepared foods.
  • To freeze fresh food quickly to retain freshness.

Activating Super freeze mode
Push the freezer set button until the super freezer symbol ( ) illuminates. The buzzer will sound twice and the mode will be set.

During Super freeze mode
Super freeze mode can be cancelled in the same way it is selected.
Super freeze mode will automatically cancel after 54 hours, depending on the environmental temperature or when the freezer sensor reaches a sufficiently low temperature.

Economy mode
Purpose
Energy savings. During periods of less frequent use (door opening) or absence from home, such as a holiday, Eco program can provide optimum temperature whilst saving power.

Activating Economy mode

  • Press the freezer set button until the economy symbol ( ) illumintes.
  • If no button is pressed for 1 second the mode will be set and the buzzer will sound twice as confirmation.
  • To cancel, press the freezer set button.

Freezer temperature settings

  • The initial temperature value for the freezer setting indicator is “Eco” ( ).
  • Press the freezer set button once.
  • When you first press the button, the previous value will appear on the setting indicator of the freezer.
  • Whenever you press this button, a lower temperature will be set (-24 °C, -22 °C, -20 °C economy, -16 °C or Super freeze).
  • If you press the freezer set button until the Super freeze symbol ( ) appears on the freezer setting indicator, and do not press any buttons for 1 second, super freeze will flash.
  • If you continue to press the same button, it will restart from -16 °C.

Recommended temperature values for freezer

When to adjust Inner Temperature
For minimum freezing capacity -16 °C
In normal usage Eco, -20, or -22 °C
For maximum freezing capacity -24 °C or Super

Door open alarm function
If freezer door is opened more than 2 minutes, appliance sounds ‘beep beep’.

Temperature settings warnings

  • Your appliance is designed to operate in the ambient temperature ranges stated in the standards, according to the climate class stated in the information label. It is not recommended that your fridge is operated in the environments which are outside of the stated temperature ranges. This will reduce the cooling efficiency of the appliance.
  • Temperature adjustments should be made according to the frequency of door openings, the quantity of food kept inside the appliance and the ambient temperature in the location of your appliance.
  • When the appliance is first switched on, allow it to run for 24 hours in order to reach operating temperature. During this time, do not open the door and do not keep a large quantity of food inside.
  • A 5 minute delay function is applied to prevent damage to the compressor of your appliance when connecting or disconnecting to mains, or when an energy breakdown occurs. Your appliance will begin to operate normally after 5 minutes.

Climate class and meaning:
T (tropical): This refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43 °C.
ST (subtropical): This refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 38 °C.
N (temperate): This refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 32 °C.
SN (extended temperate): This refrigerating appliance is intended to be used at ambient temperatures ranging from 10 °C to 32 °C.

Accessories
Ice tray

  • Fill the ice tray with water and place in freezer compartment.
  • After the water completely turned into ice, you can twist the tray as shown below to get the ice cube.

STORING THE FOOD

For normal operating conditions, set the temperature of the freezer compartment to -18 or -20°C.

  • The freezer is used for storing frozen food, freezing fresh food, and making ice cubes.

  • Food in liquid form should be frozen in plastic cups and other food should be frozen in plastic folios or bags. For freezing fresh food; wrap and seal fresh food properly, that is the packaging should be air tight and shouldn’t leak. Special freezer bags,  aluminum foil polythene bags and plastic containers are ideal.

  • Do not store fresh food next to frozen food as it can thaw the frozen food.

  • Before freezing fresh food, divide it into portions that can be consumed in one sitting.

  • Consume thawed frozen food within a short period of time after defrosting.

  • Always follow the manufacturer’s instructions on food packaging when storing frozen food.
    If no information is provided food, should not be stored for more than 3 months from the date of purchase.

  • When purchasing frozen food, make sure that it has been stored under appropriate conditions and that the packaging is not damaged.

  • Frozen food should be transported in appropriate containers and placed in the freezer as soon as possible.

  • Do not purchase frozen food if the packaging shows signs of humidity and abnormal swelling. It is probable that it has been stored at an unsuitable temperature and that the contents have deteriorated.

  • The storage life of frozen food depends on the room temperature, the thermostat setting, how often the door is opened, the type of food, and the length of time required to transport the product from the shop to your home. Always follow the instructions printed on the packaging and never exceed the maximum storage life indicated.

  • If the freezer door has been left open for a long time or not closed properly, frost will form and can prevent efficient air circulation. To resolve this, unplug the freezer and wait for it to defrost. Clean the freezer once it has fully defrosted.

  • The freezer volume stated on the label is the volume without baskets, covers, and so on.

  • Do not refreeze thawed food. It may pose a danger to your health and cause problems such as food poisoning.

NOTE: If you attempt to open the freezer door immediately after closing it, you will find that it will not open easily. This is normal. Once equilibrium has been reached, the door will open easily.

If you would use maximum freezing capacity of your freezer:

  • While freezing fresh foods, the maximum amount of fresh food (in kg) that can be frozen in 24 hours is indicated on the appliance label.
  • For optimum appliance performance to reach maximum freezing capacity, activate Super Freeze (SF) mode 24 hours before placing fresh food into the freezer.
  • After placing fresh food into the freezer, 24 hours is generally sufficient for freezing. ”Super Freeze” mode will be deactivated automatically in 2-3 days to save energy.

If you would freeze a small amount (up to 3 kg) in your freezer:

  • Place your food without touching already frozen food and activate “Fast Freezing” mode. You can put your food next to other frozen food after it is completely frozen (after minimum 24 hours).
  • Do not re-freeze frozen food after it has thawed. This may cause health issues, such as food poisoning.
  • Allow hot food to completely cool down before placing it in the freezer.
  • When buying frozen food ensure that these have been frozen at suitable temperatures and that the packing is intact.
  • Use the fast freezing shelf to freeze home cooking (and any other food which needs to be frozen quickly) more quickly because of the freezing shelf’s greater freezing power. Fast freezing shelf is the bottom drawer of the freezer compartment.
  • To use the maximum capacity of the freezer compartment, use the glass shelves for the upper and middle section, and use the lower basket for the bottom section.

Dairy Products| Preparation| Maximum Storing time (months)| Storing Conditions
---|---|---|---
Packet (Homogenize) Milk| In its own packet| 2-3| Pure Milk — In its own packet
Cheese-excluding white cheese| In slices| 6-8| Original package may be used for short storing period. It
should be wrapped in foil for longer periods.
Butter, margarine| In its package| 6|
| Maximum Storing time (months)| Thawing time in room temperature (hours)| Thawing time in oven (minutes)
---|---|---|---
Bread| 4- 6| 2- 3| 4-5 (220-225 °C)
Biscuits| 3 – 6| 1 – 1,5| 5-8 (190-200 °C)
Pastry| 1- 3| 2- 3| 5-10 (200-225 °C)
Pie| 1 – 1,5| 3 – 4| 5-8 (190-200 °C)
Phyllo dough| 2 – 3| 1 – 1,5| 5-8 (190-200 °C)
Pizza| 2 – 3| 2 – 4| 15-20 (200 °C)
Meat and fish| Preparation| Maximum Storing time (month)
---|---|---
Steak| Wrapping in a foil| 6 – 8
Lamb meat| Wrapping in a foil| 6 – 8
Veal roast| Wrapping in a foil| 6 – 8
Veal cubes| In small pieces| 6 – 8
Lamb cubes| In pieces| 4 – 8
Minced meat| In packages without using spices| 1- 3
Giblets (pieces)| In pieces| 1- 3
Bologna sausage/salami| Should be packaged even if it has membrane| 1- 3
Chicken and turkey| Wrapping in a foil| 4 – 6
Goose and Duck| Wrapping in a foil| 4 – 6
Deer, Rabbit, Wild Boar| In 2.5 kg portions and as fillets| 6 – 8
Fresshwater fishes (Salmon, Carp, Crane, Siluroidea)| After cleaning the bowels and scales of the fish, wash and dry
it; and if necessary, cut off the tail and head.| 2
Lean fish; bass, turbot, flounder| 4
Fatty fishes (Tunny, Mackarel, bluefish, anchovy)| 2 – 4
Shellfish| Cleaned and in bags| 4 – 6
Caviar| In its package, aluminium or plastic container| 2 – 3
Snails| In salty water, aluminum or plastic container| 3

Note: Frozen meat should be cooked as fresh meat after being thawed. If the meat is not cooked after being thawed, it should never be frozen again.

Vegetables and Fruits| Preparation| Maximum Storing time (months)
---|---|---
String beans and beans| Wash and cut into small pieces and boil in water| 10 – 13
Beans| Hull and wash and boil in water| 12
Cabbage| Cleaned and boil in water| 6 – 8
Carrot| Clean and cut to slices and boil in water| 12
Pepper| Cut the stem, cut into two pieces, remove the core and boil in water| 8 – 10
Spinach| Washed and boil in water| 6 – 9
Cauliflower| Take the leaves apart, cut the heart into pieces, and leave it in water with a little lemon juice for a while| 10 – 12
Eggplant| Cut to pieces of 2cm after washing| 10 – 12
Corn| Clean and pack with its stem or as sweet corn| 12
Apple and pear| Peel and slice| 8 – 10
Apricot and Peach| Cut into two pieces and remove the stone| 4 – 6
Strawberry and Blackberry| Wash and hull| 8 – 12
Cooked fruits| Adding 10 % of sugar in the container| 12
Plum, cherry, sourberry| Wash and hull the stems| 8 – 12

CLEANING AND MAINTENANCE

  • Disconnect the unit from the power supply before cleaning.
  • Do not wash your appliance by pouring water on it.
  • Do not use abrasive products, detergents or soaps for cleaning the appliance. After washing, rinse with clean water and dry carefully. When you have finished cleaning, reconnect the plug to the mains supply with dry hands.
  • Make sure that no water enters the lamp housing and other electrical components.
  • The appliance should be cleaned regularly using a solution of bicarbonate of soda and lukewarm water.
  • Clean the accessories separately by hand with soap and water. Do not wash accessories in a dish washer.
  • Clean the condenser with a brush at least twice a year. This will help you to save on energy costs and increase productivity.

The power supply must be disconnected during cleaning.

Defrosting

  • Your appliance performs automatic defrosting. The water formed as a result of defrosting passes through the water collection spout, flows into the vaporisation container behind your appliance and evaporates there.
  • Make sure you have disconnected the plug of your appliance before cleaning the vaporisation container.
  • Remove the vaporisation container from its position by removing the screws as indicated. Clean it with soapy water at specific time intervals. This will prevent odours from forming.

Replacing LED lighting
If your refrigerator has LED lighting contact the help desk as this should be changed by authorized personnel only.
Note: The numbers and location of the LED strips may change according to the model.

If product equipped with LED lamp: This product contains a light source of energy efficiency class .
If product equipped with LED Strip(s) or LED card(s): This product contains a light source of energy efficiency class .

Transportation and changing of installation position

  • The original packages and foamed polystyrene (PS) can be retained if required.
  • During transportation, the appliance should be secured with a wide string or a strong rope. The instructions written on the corrugated box must be followed while transporting.
  • Before transporting or changing the installation position, all the moving objects (ie, drawer, Ice trays) should be taken out or fixed with bands in order to prevent them from getting damaged.

Carry your freezer in the upright position.

Repositioning the door

  • It is not possible to change the opening direction of your freezer door, if the door handle on your freezer is installed from the front surface of the door.
  • It is possible to change the opening direction of the door on models without any handles.
  • If the door opening direction of your freezer may be changed, you can contact a service or a similar qualified person if you want to have the opening direction changed. This operation is not free of charge.

TROUBLESHOOTING

Your appliance will warn you if the temperature(s) is/are at improper levels or if a problem occurs with the appliance.
SR Alarm indicator ( ) is displayed in the control panel.

ERROR TYPE ( ! ) SR alarm indicator
MEANING Failure Warning
WHY There is/are some part(s) out of order or there is a failure in the

cooling process.
The product is plugged for the first time or a long-time power interruption for 1 hour.
WHAT TO DO| Check the door is open or not and check if the product working 1 hour. If the door is not open and the product had worked 1 hour, call service for assistance as soon as possible.

What to do if your appliance does not operate
Check that:

  • There is power
  • The plug is correctly placed in the socket
  • The plug fuse or the mains fuse has blown
  • The socket is defective. To check this, plug another working appliance into the same socket.

What to do if your appliance performs poorly
Check that:

  • You have not overloaded the appliance;
  • The doors are closed perfectly
  • There is no dust on the condenser
  • There is enough place at the rear and side walls

If your freezer is operating too loudly
Normal Noises
Cracking (Ice cracking) Noise:

  • During automatic defrosting.
  • When the appliance is cooled or warmed (due to expansion of appliance material).

Short cracking: Heard when the thermostat switches the compressor on/off.
Compressor noise: Normal motor noise. This noise means that the compressor operates normally.
Compressor may cause more noise for a short time when it is activated.
Bubbling noise and splash: This noise is caused by the flow of the refrigerant in the tubes of the system.
Water flow noise: Normal flow noise of water flowing to the evaporation container during defrosting. This noise can be heard during defrosting.
Air Blow Noise: Normal fan noise. This noise can be heard in No-Frost freezer during normal operation of the system due to the circulation of air.
If the edges of freezer cabinet that the door joint contact are warm
Especially in summer (hot weather), the surfaces that the joint contact may get warmer during the operation of the compressor, this is normal.
If humidity builds up inside the freezer

  • Are all food packed properly? Are the containers dried before placing them in the freezer?
  • Is the freezers door opened frequently? Humidity of the room gets in the freezer when the doors are opened. Humidity build up will be faster when you open the doors more frequently, especially if the humidity of the room is high.

If the door is not opened and closed properly

  • Do the food packages prevent closing of the door?
  • Are the drawers placed properly?
  • Are door joints broken or torn?
  • Is your freezer on a level surface?

Recommendations

  • If the appliance is switched off or unplugged, wait at least 5 minutes before plugging the appliance in or restarting it in order to prevent damage to the compressor.
  • If you will not use your appliance for a long time (e.g. in summer holidays) unplug it. Clean your appliance according to chapter cleaning and leave the door open to prevent humidity and smell.
  • If a problem persists after you have followed all the above instructions, please consult the nearest authorised service centre.
  • The appliance you have purchased is designed for domestic use only. It is not suitable for commercial or common use. If the consumer uses the appliance in a way that does not comply with this, we emphasise that the manufacturer and the dealer will not be responsible for any repair and failure within the guarantee period.

Tips for saving energy

  1. Install the appliance in a cool, well- ventilated room, but not in direct sunlight and not near a heat source (such as a radiator or oven) otherwise an insulating plate should be used.

  2. Allow warm food and drinks to cool before placing them inside the appliance.

  3. Place thawing food in the refrigerator compartment if available. The low temperature of the frozen food will help cool the refrigerator compartment while the food is thawing. This will save energy.
    Frozen food left to thaw outside of the appliance will result in a waste of energy.

  4. Drinks or other liquids should be covered when inside the appliance. If left uncovered, the humidity inside the appliance will increase, therefore the appliance uses more energy. Keeping drinks and other liquids covered helps preserve their smell and taste.

  5. Avoid keeping the doors open for long periods and opening the doors too frequently as warm air will enter the appliance and cause the compressor to switch on unnecessarily often.

  6. Keep the covers of the different temperature compartments (such as the crisper and chiller if available) closed.

  7. The door gasket must be clean and pliable. In case of wear, replace the gasket.

CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the following data available:
Model and Serial Number.
The information can be found on the rating plate. Subject to change without notice.

TECHNICAL DATA
The technical information is situated in the rating plate on the internal side of the appliance and on the energy label.
The QR code on the energy label supplied with the appliance provides a web link to the information related to the performance of the appliance in the EU EPREL database.
Keep the energy label for reference together with the user manual and all other documents provided with this appliance.
It is also possible to find the same information in EPREL using the link https://eprel.ec.europa.eu and the model name and product number that you find on the rating plate of the appliance.
To access information about your product in the EPREL portal, you can scan the codes below:

https://eprel.ec.europa.eu/qr/1856218

Thank you for purchasing this product. If you need support with your product, visit our website using the links below.
Get User manuals: https://www.heinner.ro
Get Service information: https://www.heinner.ro


Environment friendly disposal

You can help protect the environment!
Please remember to respect the local regulations: hand in the non-working electrical equipment’s to an appropriate waste disposal center.


HEINNER
is a registered trademark of Network One Distribution SRL. Other brands and product names are trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from NETWORK ONE DISTRIBUTION.
Copyright © 2013 Network One Distibution. All rights reserved.
www.heinner.com,
http://www.nod.ro
http://www.heinner.com,
http://www.nod.ro

This product is in conformity with norms and standards of European Community

Importer: Network One Distribution
Marcel Iancu Street, 3-5, Bucharest, Romania
Tel: +40 21 211 18 56, www.heinner.com,
www.nod.ro

References

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