ACCU-CHEK QSG AC Instant Blood Glucose Meter User Guide

June 6, 2024
ACCU-CHEK

ACCU-CHEK QSG AC Instant Blood Glucose Meter User Guide
ACCU-CHEK QSG AC Instant Blood Glucose Meter

To find diabetes management apps that are compatible with your meter, visitwww.accu-chek.com.

Meter Overview

Meter Overview

  1. Up Button and Down Button

  2. Display

  3. Target Range Indicator

  4. Micro USB Port

  5. Test Strip Ejecto

  6. Battery Door

  7. Test Strip Slo

Set the Time and Date

  1. The meter prompts you to set the time and date the first time you turn it on. Set-up appears on the display with the hour flashing.
    Press or to increase or decrease the hour.
    Set the Time and Date

  2. Press and hold to set the hour and move to the next field.
    Repeat steps 1 and 2 to adjust each field. After setting the year, press and hold until the flashing test strip symbol appears to save your settings
    Set the Time and Date

Set Up the Lancing Device

  1. Familiarize yourself with the Accu-Chek Soft clix lancing device.

  2. Remove the lancing device cap by pulling it straight off. Do not twist the cap.
    Set Up the Lancing Device

  3.  Insert a lancet into the lancing device until it clicks.
    Set Up the Lancing Device

  4. Twist off the lancet’s protective cap
    Set Up the Lancing Device

  5. Place the cap back on the lancing device. Make sure the notch on the cap lines up with the notch on the lancing device.
    Set Up the Lancing Device

  6. Adjust the lancet depth to a comfortable penetration level. Start at 2. For tougher skin, rotate to a higher number.
    Set Up the Lancing Device

  7. Press the priming button in as far as it will go, like a pen. Do not press the release button while pressing the priming button.
    Set Up the Lancing Device

  8. The release button turns yellow when the lancing device is ready. Set the lancing device aside until you are ready to perform a finger stick.
    Set Up the Lancing Device

Perform a Blood Glucose Test

  1. Wash and dry your hands before you perform a blood glucose test.
    Perform a Blood Glucose Test

  2. Check the use by date on the test strip container. Do not use test strips past the use by date.
    Perform a Blood Glucose Test

  3. Remove a test strip from the test strip container. Close the cap tightly.
    Perform a Blood Glucose Test

  4. Insert the metallic end of the test strip into the meter.
    The meter turns on. A flashing drop symbol appears.
    Perform a Blood Glucose Test

  5. Press the lancing device firmly against the side of your fingertip and press the yellow release button to prick your finger.
    Perform a Blood Glucose Test

  6. Touch the yellow edge of the test strip to the blood drop. Do not put blood on top of the test strip.

  7. Remove your finger from the test strip when the flashing hourglass symbol appears. Failure to move your finger away from the test strip could give inaccurate test results.
    The test result appears on the display in less than 4 seconds.

Before you finish…
Remove the lancing device cap. Point the lancet away from you. Slide out the ejector to release the lancet.
Before you finish

Error Messages

NOTE
The error code and Err will alternate on the display for all coded error messages (E-1 through E 14).

If any of the error messages below appear on the display at any time, refer immediately to the Error Messages section in the chapter Meter Maintenance and Troubleshooting of the User’s Manual.

  • E-1: The test strip may be damaged, not properly inserted, or was previously used. Remove and reinsert the test strip, or replace it if damaged or previously used.
  • E-3: A meter or test strip error has occurred. This error message could appear if the cap on the test strip container was not closed tightly. The test strips may have been damaged due to improper storage or handling. Never make therapy decisions based on an error message. Repeat the blood glucose test. If a second E-3 error message appears, perform a control test with the control solution and a new test strip. See the Performing a Control Test section in the chapter Control Tests of the User’s Manual. If you continue to receive an E-3 error message, use an alternate method for testing your blood glucose, such as a back-up meter and test strip. If the alternate method gives an extremely high blood glucose result, or if an alternate method is not available, c ontact your healthcare professional immediately. In rare cases, an E-3 error message may indicate that your blood glucose is extremely high and above the system’s measuring range. See the Unusual Blood Glucose Results section in the chapter Blood Glucose Tests of the User’s Manual for other possible causes of the error message.
  • E-4: Not enough blood or control solution was drawn into the test strip for measurement or was applied after the test had started. Discard the test strip and repeat the blood glucose or control test.
  • E-6: Blood or control solution was applied to the test strip before the flashing drop symbol appeared on the display. Discard the test strip and repeat the blood glucose or control test.
  • E-7: An electronic error occurred. Remove the batteries, press and hold either meter button for at least 2 seconds, and reinsert the batteries. Perform a blood glucose or control test.
  • E-8 The temperature is above or below the proper range for the system. Refer to the test strip package insert for system operating conditions. Move to an area with the appropriate conditions and repeat the blood glucose or control test. Do not artificially heat or cool the meter.
  • E-9: The batteries may be out of power. Turn the meter back on. If you are in a cold environment, move to a location with a more moderate temperature and retest. If the message continues to appear after several attempts, replace the batteries. If the message reappears after the batteries have been replaced, remove the batteries, press and hold either meter button for at least 2 seconds, then reinsert the batteries.
  • E 10: The time and date setting may be incorrect. A flashing wireless symbol appears while the meter attempts to synchronize the time and date with the paired device. When the wireless symbol no longer appears, press the Up button to turn the meter off. Press the Up button a second time until the flashing test strip symbol appears. If time and date sync was not successful the meter prompts you to set them the next time you turn it on. See the Setting the Time and Date section in the chapter Your New System of the User’s Manual.
  • E 11: The test strip may be damaged. Repeat the blood glucose or control test with a new test strip.
  • E 12: Your blood sample may contain a high level of coruscate. Contact your healthcare professional.
  • E 13: Fluid or foreign material may be present in the test strip slot. Remove and reinsert the test strip or repeat the blood glucose or control test with a new test strip. If the error persists, contact Roche.
  • E 14: An electronic error has occurred. Contact Roche.

NOTE
Contact Roche if the error message continues.

WARNING

  •  Keep new and used batteries away from children. See the User’s Manual for additional information.
  • This Quick Start Guide does not replace the User’s Manual for your Accu-Chek Instant blood glucose meter. The User’s Manual contains important handling instructions and additional information.
  • The lancing device is intended for personal use only.

NOTE

  • Always have a spare set of batteries.
  • Battery life may vary due to factors such as temperature and battery manufacturer.

LAST UPDATE: 2020-08

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 Roche Diabetes Care GmbH Sandhofer Strasse 116 68305 Mannheim, Germany
www.accu-chek.com

ACCU-CHEK, ACCU-CHEK INSTANT, and SOFTCLIX are trademarks of Roche.

© 2020 Roche Diabetes Care 09767991001-0920

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