SACKit Rock 100 True Wireless Earbuds User Manual

SACKit Rock 100
User manual

THANK YOU!

Thank you for purchasing the SACKit Rock 100 True Wireless Earbuds. Please read the entire instruction manual before using the product and save it for future reference. We reserve the right to change or update information and to correct errors,  inaccuracies, or omissions in the text, images, and technical data. If you have any questions regarding technical problems please contact our customer services. We hope you will enjoy your new SACKit Rock 100 True Wireless Earbuds.

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Box contents

1. SACKit Rock 100 earbuds
2. SACKit Rock 100 charging case
3. USB-C charging cable
4. Quick start guide

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QUICK START GUIDE

When you first get your SACKit Rock 100 earphones you need to charge them before they are ready for use.
Start by placing your SACKit Rock 100 earbuds in the charging case. This is how the earbuds charge. You can charge your case by using the attached USB-C cable and any 5V, 1A power supply.
Charge for 2 hours minimum.

Please turn off your earbuds after use to get longer battery life. The earbuds turn off automatically when placed in the charging case.

How to play music:

1. For first use: remove SACKit Rock 100 earbuds from the case. Both earbuds will flash white on the top edge LED
2. The left earbud will blink white, indicating SACKit Rock 100 is in pairing mode and the earbuds are connected via True Wireless Stereo
3. Switch on Bluetooth on your device
4. Choose “SACKit Rock 100” under Bluetooth settings on your device. Your earbuds are now connected with your device
5. Start playing music on your device
6. SACKit Rock 100 automatically switches on/off when connected/disconnected to the charging case. Manually power on/off by holding down the earbud buttons for 10 seconds
7. SACKit Rock 100 will automatically pair with the last connected device.

To connect to a new device make sure that the previously connected device is disconnected otherwise connecting opportunity won’t appear on the new device.

THE DEVICE

Battery information

• Battery: rechargeable Polymer Lithium-Ion Battery, DC: 3.7V/400mAh for charging case, 2 x 85mAh for earbuds
• Power: USB DC5V, Please use the USB-C cable included with your SACKit Rock 100 earbuds for charging
• Charging Time: For first-time use please be sure the battery has been charged fully before use. It needs more than 2 hours of charging the first time, then 2 hours for recharging

Correct placement of the SACKit Rock 100 earbuds
Place the earbuds in the ears as shown below. It is important that you place the inside ear support downwards. You can twist the earbuds until you find the right placement.

Use SACKit Rock 100 earphones

1. For first use: Remove SACKit Rock 100 earbuds from the case. Both earbuds will blink white on the top edge LED
2. The left earbud will blink red/white, indicating SACKit Rock 100 is in pairing mode and the earbuds are connected via True Wireless Stereo
3. Switch on Bluetooth on your device
4. Choose “SACKit Rock 100” under Bluetooth settings on your device. Your earbuds are now connected to your device
5. Start playing music on your device
6. SACKit Rock 100 automatically switches on/off when connected/disconnected to the charging case. Manually power on/off by holding down the earbud buttons for 10 seconds
7. SACKit Rock 100 will automatically pair with the last connected device.
8. To connect to a new device make sure that the previously connected device is disconnected otherwise connecting opportunity won’t appear on the new device.

How to pair SACKit Rock 100 earbuds with Bluetooth devices

1. Simply remove your SACKit Rock 100 earbuds from the charging case or long-press the X button on your earbuds for 10 seconds. After the first 5 seconds, you will hear the ON sound. Keep pressing the button for another 5 seconds to turn on pairing mode, indicated by flashing red and white LED lights
2. Please keep the earbuds and Bluetooth device in range of 1 meter when pairing and make sure SACKit Rock 100 is turned on
3. Go into the Bluetooth settings on your device and search for new Bluetooth devices and select SACKit Rock 100
4. The LED light will blink white once SACKit Rock 100 is successfully paired
5. Long press X button on the earbuds to turn off your SACKit Rock 100 earbuds
6. SACKit Rock 100 can remember 8 devices: You can pair 8 units with your SACKit Rock 100, at 9th unit SACKit Rock 100 will forget the first connected

Operation instructions for use after the first pairing

1. After the first time pairing your SACKit Rock 100 earbuds and Bluetooth device will automatically reconnect
2. Turn the earbuds on by holding down the X button until you hear the ON sound or by removing the earbuds from the case
3. Long press X button to turn off

Basic functions of SACKit Rock 100 earbuds

LED functions for SACKit Rock 100 earbuds

LED battery functions for SACKit Rock 100 case

TROUBLESHOOTING

If you have trouble using your SACKit Rock 100 we ask you to try the following solutions. If these solutions do not fix your problem please contact our customer service at info@sackit.dk.
My SACKit Rock 100 earbuds are not connected to each other

• Try resetting your SACKit Rock 100 earbuds following the description on page 7. You can now reconnect SACKit Rock 100 to your device by following the description found on 6

I experience issues with stability and connection

• Try to delete the pairing between SACKit Rock 100 and your device on the device. You do this by accessing the Bluetooth settings on your device and choosing “forget SACKit Rock 100”. Now pair SACKit Rock 100 and your device by following the description found on 6

SACKit Rock 100 is not playing music while connected to my device

• If SACKit Rock 100 is not playing music even though your device shows it should be, you have to manually choose to play from SACKit Rock 100 in your device settings. Please refer to the instruction of your device or specific app for further information.

My SACKit Rock 100 does not turn off when placed in the charging case

• If SACKit Rock 100 earbuds do not turn off when placed in the charging case the case needs to be charged. Please turn off the earbuds manually by pressing the touch button on one of the earbuds for 10 seconds and charge your SACKit Rock 100 case

My earbuds do not play with the same sound volume

• As SACKit Rock 100 is an in-ear headset they can be clocked with earwax and dirt . Try removing the silicone tips from the earbuds and clean the small filter. Please follow the cleaning guide found on page 10
• If it is not possible to clean the filter or this does not solve the problem, please contact our customer service on info@sackit.dk

My SACKit Rock 100 earbuds do not turn on when they are removed from the charging case

• Try placing the earbuds into the charging case and charge SACKit Rock 100 for minimum 2 hours before using the earbuds

CLEANING OF THE PRODUCT

1. Kindly switch off SACKit Rock 100 before you clean it and remove the earbuds from the charging
   case. The earbuds can manually be turned off by pressing the touch button on one of the earbuds for 10 seconds.

2. Do not use any water, cleaner, or chemicals to clean the earbuds

3. To clean the earbuds, remove the small silicone tip and expose the black speaker fabric

4. Use a dry cotton swab to gently clean the speaker fabric.

5. Use a soft, dry, and lint-free cloth to wipe the entire earbud and charging case

6. After cleaning please place the earbuds back into the charging

NOTE: Avoid using sharp objects to clean SACKit Rock 100 earbuds and charging case

TECHNICAL SPECIFICATIONS

• Model: SACKit Rock 100 Earbuds

• IP grade: IPX5

• Bluetooth version: V5.0

• Bluetooth Solution: Realtek

• Operating distance: 10M

• Battery: 400mAh charging case, 2 x 85mAh earbuds

• Charging time:
  Earbuds: 1.5 hours
  Charging case: 2 hours

• USB-C input: 5V/500mAh

• Music playing time: Up to 9.5hours for earbuds without charging
  10.5 hours of playing time added by the charging case

• Earbuds call time: Up to 6 hours

• Driver Unit: Ø6mm

• Frequency Range: 20Hz-20KHz

• Impedence: 16±15Ω at 1000Hz

• Size:
  Earbud: 23.019.826.5 mm
  Charging case: 67.745.531.3 mm

• Weight:
  One earbud: 8.8 g
  Charging case: 37.5g

IMPORTANT SAFETY INFORMATION

Please read the following information and operate the product and accessories accordingly to ensure correct and safe use of the product. We are not responsible for damage caused by failure to comply with the instructions or irresponsible use of the product.

Warning
To prevent any fires or electrical hazards please act according to the following guidelines:

• Do not disassemble or replace any parts of this device. Please contact professional maintenance or a qualified service center if there is any damage to the device.
• Do not place in any liquid
• If any liquids flow inside the product, please shut down the product and contact the customer service center
• Do not place this device in or close to sources of excessive heat or fire. (Such as candles, fireplaces or direct sunlight)
• Please shut down in lightning weather
• Keep this device away from any dust and vibration.
• Do not use excessive force when using any of the control buttons.
• If the product is below 5°C when you receive it, please open the product packaging and wait for it to reach room temperature.
• To prevent overheating of the product is it necessary to keep a cleared area of 10 cm around the product while charging
• Be sure to place this device on stable, flat, and level surfaces while charging.

DISPOSAL OF THE PRODUCT

SACKit Rock 100 is made from recyclable and high-quality materials. Do not dispose of it together with living garbage. Please understand the local classification about collecting electronical, electrical products that contain batteries. Correct disposal of the product will help to prevent a negative impact on the environment.

COMPLAINTS

Please contact our customer service if you have a complaint or a pair of broken SACKit Rock 100 earbuds. If your earbuds have a defect, please inform your serial number, when you contact us. You will find the serial number on the bottom of the charging case.

References

• Produktregistrering - Registrer dit produkt og få fordele | SACKit |
• Register your SACKit product

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