STELPRO DRR0563CW Ceiling Fan Heater User Guide

STELPRO DRR0563CW Ceiling Fan Heater User Guide

SPECIFICATIONS

CEILING FAN HEATER

MODELS| DRI| DRII| DRR
VOLTS| 208 V / 240 V| 208, 240, 277, 347, 480 AND 600 V| 208, 240, 277, 347, 480 AND 600 V
WATTS| 2000 TO 5000 W| 2000 TO 10000 W| 2000 TO 5000 W
WEIGHT| 16 LB / 7,2 KG| 45 LB / 20,4 KG| 16 LB / 7,2 KG
LENGTH| 16” / 406 MM| 22 3⁄8” / 568 MM| 23 5/8” / 600 MM
WIDTH| 16” / 406 MM| 22 3⁄8” / 568 MM| 23 5/8” / 600 MM
HEIGHT| 5 1/8” / 130 MM| 6 9/16’’ / 167 MM| 4 15⁄16’’ / 126 MM

TECHNICAL DRAWINGS

DRI  surface mounted                             DRR  recessed DRII  surface mounted

INSTALLATION

N.B. Cut off power supply at circuit breaker/fuse before proceeding to the installation.
This unit is designed to be recessed (DRR), installed on the surface of a finished ceiling or suspended from the ceiling (DRI, DRII). All the other parts required for a suspended installation are not provided with the unit. All units require a minimum mounting height of 8 feet (2.44 m) from finished floor. For best results, do not exceed the following recommended mounting heights:

Depending on the model, keep at least 12 or 24 inches away from any vertical surfaces or walls (see drawings on next page).

Dragon units are designed so that the fan can run independently of the heating element. This is useful if you plan to use the fan during the summer months or want to circulate the air in the space between heating cycles in winter
To enable this feature, the appropriate number of wires must be installed between the controls (thermostat and/or 3-way switch required for OFS models) and the unit.
The table below provides an overview of typical installations and is for reference only. The installer MUST check the wiring diagram found on the inside of the junction box cover of the unit to ensure that the correct number of wires are installed to enable independent fan control. This table does not include connections for remote thermostats.
In cases where 3 wires are required for the connection but only 2 are available, it is possible to connect the F and L2 wires to one of the wires, then connect the L1 wire to the other. In such a case, however, the fan cannot be operated independently of the heating elements.

                                                         CONNECTIONS

TABLE

DRI| DRII| DRR| DESCRIPTION| NUMBER OF WIRES| CONNECTIONS DESCRIPTION
1 PHASE
DRIXXX1| —| —| Without control| 3| L1, L2, F
DRIXXX1OFS| —| —| Without control, with OFS| 4| L1, L2, M, A
DRIXXX1T| DRIIXXX1T| DRRXXX1T| With built-in thermostat| 2| L1, L2
DRIXXX1TOFS| DRIIXXX1TOFS| DRRXXX1TOFS| With built-in thermostat and OFS| 5| L1, L2, M, A, F
DRIXXX1C24| DRIIXXX1C24| DRRXXX1C24| With 24 V control| 2| L1, L2
DRIXXX1C24OFS| —| —|

With 24 V control and OFS

| 4| L1, L2, M, A
—| DRIIXXX1C24OFS| DRRXXX1C24OFS| 5| L1, L2, M, A, F
—| DRIIXXX1C| DRRXXX1C| With 240 V control| 2| L1, L2
—| DRIIXXX1COFS| DRRXXX1COFS| With 240 V control and OFS| 5| L1, L2, M, A, F
—| DRIIXXX1CT| DRRXXX1CT| With 240 V control and built-in thermostat| 2| L1, L2
—| DRIIXXX1CTOFS| DRRXXX1CTOFS| With 240 V control, built-in thermostat and OFS| 5| L1, L2, M, A, F
3 PHASES
—| DRIIXXX3C24| DRRXXX3C24| With 24 V control| 3| L1, L2, L3
—| DRIIXXX3C24OFS| DRRXXX3C24OFS| With 24 V control and OFS| 6| L1, L2, L3, M, A, F
—| DRIIXXX3C| DRRXXX3C| With 240 V control| 3| L1, L2, L3
—| DRIIXXX3COFS| DRRXXX3COFS| With 240 V control and OFS| 6| L1, L2, L3, M, A, F
—| DRIIXXX3CT| DRRXXX3CT| With 240 V control and built-in thermostat| 3| L1, L2, L3
—| DRIIXXX3CTOFS| DRRXXX3CTOFS| With 240 V control, built-in thermostat and OFS| 6| L1, L2, L3, M, A, F

DRI and DRII

1. Remove the external cover of the unit and set it aside (4 screws).
2. Remove the mounting bracket (1 or 2 screws and hinges depending on the model).
3.  Screw the mounting bracket to the ceiling and make sure the ceiling structure is strong enough to support the unit. Make sure the mounting bracket is installed in such a way that the unit will sit straight and level.
4. Remove the wiring compartment cover and consult the electrical connection plan.
5. Hook the slotted side of the internal assembly to the mounting bracket. Let the unit hang from the bracket.
6. If your model is not equipped with the optional built-in thermostat, a wallmounted thermostat must be installed to control the heater.
7. Run the electrical supply cable, with the correct number of wires, up to the wiring compartment of the unit. Provide a sufficient length of wire to facilitate the connections, which are made while the unit is still hanging from the bracket.
8. Make the electrical connections using the supplied wire connectors (marrettes). Connect the ground wire to the grounding screw. Make sure all connections are secured and tight.
9. Replace the wiring compartment cover. Swing the other half of the interior assembly into position and screw the assembly to the bracket with the screw(s) previously removed in step 2.
10. Replace the external cover and screw it into place with the four screws removed in step 1.
11. Test the unit to make sure it is running properly.

DRR

N.B. This product has been designed to be installed into a suspended ceiling, not into a closed ceiling. Keep in mind that if you intend on recessing it into a closed ceiling, you will not have access to it for maintenance and/or repair purposes in the future.

1. Remove the wiring compartment cover and consult the electrical connection plan.
2. Run the electrical supply cable, with the correct number of wires, up to the wiring compartment of the unit.
3. Make the electrical connections using the supplied wire connectors (marrettes). Connect the ground wire to the grounding screw. Make sure all connections are secured and tight.
4. Replace the wiring compartment cover.
5. If your model is not equipped with the optional built-in thermostat, a wallmounted thermostat must be installed to control the heater.
6. This product has been designed to be installed into a suspended ceiling, therefore there are no mounting brackets supplied with the unit; it must be supported by the metal framing of the suspended ceiling.
7. Test the unit to make sure it is running properly.

MAINTENANCE

N.B. In order for the warranty to be valid, the unit must be cleaned regularly.
Cut off power supply at circuit breaker/fuse before cleaning the unit. Use a soft rag for dusting. When cleaning, use only a damp rag and non-abrasive dish soap. Do not use abrasive or chemical cleaners because they may damage the finishing. If the unit is used in a very dusty location, use a vacuum brush to remove dust and other foreign objects from the grilles. Note that cigarette smoke could yellow the discharge grille and that the best way to prevent it is to clean the unit on a regular basis.

Do not use cleaning products identified with these symbols:

TROUBLESHOOTING

The unit does not work

| •  Defective thermostat or wrong thermostat setting

•  Open circuit breaker or fuse

•  The thermal protection has been activated

•  Faulty connections

The unit runs continuously

| •  Defective thermostat or wrong thermostat setting

•  Heat losses higher than the unit capacity

The enclosure is extremely hot

| •  Defective thermal protection

•  Blocked air vents

•  Defective motor

The unit cycles under control of the thermal protection (overheat indicator)| •  Blocked air vents

•  Defective motor

Overheating

| •  Defective motor

•  Defective thermostat or wrong thermostat setting

The breaker trips when the heater is turned on

| •  Faulty connections

•  Voltage higher than that written on the nameplate

Elements are on, but the motor does not work| •  Defective motor

The desired room temperature cannot be reached

| •  One or more elements are defective

•  Defective thermostat or wrong thermostat setting

•  Voltage lower than that written on the nameplate

•  Heat losses higher than the unit capacity

N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact our customer service (see the “Limited warranty” section to obtain the phone numbers).

REPLACEMENT COMPONENT LIST

DRI, DRII AND DRR MODELS

DRI, DRII AND DRR MODELS|
---|---
REF. #| PART #| DESCRIPTION
1| CONT-3022| CONTACTOR 30A 2 POLES 240/208 V| 1
1| CONT-3002| CONTACTOR 30A 2 POLES 24 V|
1| CONT-3512| CONTACTOR 35A 2 POLES 120 V| 5
1| CONT-3503| CONTACTOR 35A 3 POLES 24 V|
1| CONT-4023| CONTACTOR 40A 3 POLES 208/240 V| 6
1| CONT-4013| CONTACTOR 40A 3 POLES 120 V|
1| CONT-5013| CONTACTOR 50A 3 POLES 120 V|
2| BLA-005| BLADE 9” 26” 5B (2 TO 5 KW)| 7
2| BLA-009| BLADE 10” 26” (7.5 TO 10 KW)|
3| SWI-006| SWITCH (SPDT)| 3
3| SWI-002| SWITCH (DPDT) HI/LOW|
4| PL-240| PILOT LIGHT 240 V| 8
4| PL-120| PILOT LIGHT 120 V|
4| PL-028| PILOT LIGHT 24 V|
5| MO-016-1| ENCLOSED MOTOR 240 V (2 TO 5 KW)| 4
5| MO-020| MOTOR 240 V (7.5 TO 10 KW)|
5| MO-024| MOTOR 600 V/3PH (15 TO 40 KW)| 2
6| PROT-006| PROTECTION L150|
7| REL-002**| RELAY 240 V| 11
7| R841C1011| RELAY 208/24 V|
7| R841C1029| RELAY 240/24 V| 12
7| RE153T| ELECTRONIC RELAY (15 A MAX AND 347 V MAX)|
7| RM120T| RELAY 120V / 24V, 25A|
7| RM240T| RELAY 208 – 240V / 24V, 25A|
7| RM277T| RELAY 277V / 24V, 25A|
7| RM347T| RELAY 347V / 24V, 18A| 1
7| RM347C| RELAY 347V / 24V, 18A|
8| ST-017| THERMOSTAT SP|
8| ST-007| THERMOSTAT SP|
9| TRF200025| TRANSFORMER 240/24/25VA| 10
9| TRF200040D| TRANSFORMER 208-240/24/40VA, CL.2 CL.B|
9| TRF300025| TRANSFORMER 347/24/25VA|
9| TRF320100| TRANSFORMER 347/240/100VA|
9| TRF410200D| TRANSFORMER 347/240/200VA|
9| TRF320150| TRANSFORMER 347/240/150VA|
9| TRF600025| TRANSFORMER 600/24/25VA|
9| TRF620100| TRANSFORMER 600/240/100VA|
9| TRF620200| TRANSFORMER 600/240/200VA|
9| TRF620025| TRANSFORMER 600/240/25VA|
9| TRF620150| TRANSFORMER 600/240/150VA|
9| TRF210025D| TRANSFORMER 240-480/120-240/25VA|
9| TRF310025D| TRANSFORMER 347-380/120-240/25VA|
9| TRF500025D| TRANSFORMER 240-480/12-24/25VA|
9| TRF510100D| TRANSFORMER 240-480/120-240/100VA|
9| TRF520150| TRANSFORMER 480/240/150VA|
9| TRF520200D| TRANSFORMER 240-480/120-240/200VA|
9| TRF610025D| TRANSFORMER 480-600/120-240/25VA|
9| TRF610050D| TRANSFORMER 600/120-240/50VA|
9| TRF700025| TRANSFORMER 277/24/25VA|
9| TRF810025D| TRANSFORMER 208-416/120-240/25VA|
10| M-DR100A1| GRILLE (DRI)|
10| M-DR200A1| GRILLE (DRII)|
10| M-DRR00A1| GRILLE (DRR)|
11| HOLD-005| FUSE HOLDER 2 POLES 600V|
11| HOLD-010| FUSE HOLDER 2 POLES 600V|
12| FS-005| FUSE 15A CLASS CC 600V T.D.|
12| FS-024| FUSE 25A CLASS CC 600V T.D.|
12| FS-027| FUSE 45A CLASS J 600V T.D.|

LIMITED WARRANTY

This limited warranty is offered by Stelpro Design Inc. (“Stelpro”) and applies to the following products made by Stelpro: models DRI, DRII and DRR.Please read this limited warranty carefully. Subject to the terms of this warranty, Stelpro warrants its products and their components against defects in workmanship and/or materials for the following periods from the date of purchase: 3 years. This warranty applies only to the original
purchaser; it is non-transferable and cannot be extended.

CLAIM PROCEDURE

If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and contact 1) your installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have a copy of the invoice and provide the information written on the product nameplate. Stelpro reserves the right to examine or to ask one of its representatives to
examine the product itself or any part of it before honoring the warranty. Stelpro reserves the right to replace the entire unit, refund its purchase price or repair a defective part. Please note that repairs made within the warranty period must be authorized in advance in writing by Stelpro and carried out by persons authorized by Stelpro.

Before returning a product to Stelpro, you must have a Stelpro authorization number (RMA). To obtain it, call the customer service department at:1-800-363-3414 (electricians and distributors – French), 1-800-343-1022 (electricians and distributors – English), or 1-866-766-6020 (consumers). The authorization number must be clearly written on the parcel or it will be refused.

CONDITIONS, EXCLUSIONS AND DISCLAIMER OF LIABILITY

This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro expressly disclaims and excludes any implied warranty of merchantability or implied warranty of fitness for a particular purpose. Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities whatsoever, whether based on contract, tort or other theories of law, with respect to goods or services furnished by it, or any undertakings, acts or omissions relating thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for property or personal injury damages, penalties, special or punitive damages, damages for lost profits, loss of use of equipment, cost of capital, cost of substitute products, facilities or
services, shutdowns, slowdowns, or for other types of economic loss or for claims of a dealer’s customers or any third party for such damages. Stelpro specifically disclaims all consequential, incidental and contingent damages whatsoever.
This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnormal use, lack of maintenance, improper maintenance (other than that prescribed by Stelpro) or a use other than that for which the unit was designed; 3) a natural disaster or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage, flooding, water damages, etc. This warranty does not cover any accidental or intentional losses or damages nor does it cover damages caused by negligence of the user or owner of the product. Moreover, it does not cover the cost of disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price, at the discretion of Stelpro. Any parts replaced or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the original warranty period. This warranty will be considered null and void and Stelpro will have the right to refuse any claims if products have been altered without the written authorization of Stelpro and if the nameplate numbers have been removed or modified. This warranty does not cover scratches, dents, corrosion or discoloration caused by excessive heat, chemical cleaning products and abrasive agents. It does not cover any damage that occurred during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow limitations on how long an implied warranty lasts, so these exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state or from province to province.

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