realme Watch S Pro Smartwatch User Manual

October 27, 2023
realme

Watch S Pro Smartwatch
User Manual realme Watch S Pro Smartwatch

version: 1.0
realme Watch S Pro
User Manual

Watch S Pro Smartwatch

Thank you for choosing realme Watch S Pro. Please read this manual carefully before using the product and keep the manual for further reference. Illustrations of the product, accessories and user interface in the manual are for reference purposes only, as the product is being updated and upgraded. There may be some differences between the actual product and the schematic. Please refer to the actual product.

Overview

1. General Instructions
The new realm Watch S Pro ( hereinafter referred to as the watch) is an ultra- thin, big-screen watch with long-lasting battery life. It is capable of measuring your blood oxygen levels, tracking your heart rate, sleep and workout activities, as well as serving as an information assistant and other smart tools. With its fashionable design, big screen display, and the ability to track your workout and health accurately, the Watch is the perfect companion for your daily fitness and leisure activities.

Features:

  • Bluetooth BLE 5.0
  • Full touch screen with 2.5D glass cover
  • A 1.39-inch AMOLED display with 454*454 pixel
  • Daily tracking: steps/calories/heart rate
  • Meditation Mode
  • Sleep monitoring
  • Call/message notifications
  • Swimming style identification
  • Find your phone
  • Music control
  • Camera control

Production Information

In the box

  1. The watch (built-in polymer lithium battery)
  2. User Manual
  3. The charger

Installing the App and Pairing

a. Installing the App Please turn on the Bluetooth of your mobile phone and use your phone to scan the QR code shown on the watch screen to download and install realme Link app. You can also scan the QR code below or go to the app store to download realme Link app.
https://www.realme.com/in/app-download#realmeLink
b. Binding and Connecting
Go to the realm Link app, tap “Add device” and bind the watch according to the instructions.
Tips: Before binding, please make sure the Bluetooth of your mobile phone is turned on, and your phone is properly connected to the watch.
If you fail to find the watch when trying to add it, or are unable to connect to it when using it, reset the watch to factory default settings and then add it again in the app.

User Guide

Please find more details about instructions from realme Link app –> Setting –> User guide.
To view Regulatory Information on your watch: go to Settings page –> System –> Regulatory Information.

Wear Properly

To ensure the accuracy of the heart rate measurement, please wear the watch about 2cm from your carpal bones and make sure the heart rate sensor can collect data normally.

Low Battery

Please charge the watch immediately if the battery power is lower than 10%. The watch will vibrate once and a pop-up window will appear as below, tap to enter the Power Saving Mode, or X back to the latest state.

Charging

a. Place the watch on the charging base, and make sure the charging contacts on the back of the watch are properly aligned and attached to the metal pins on the charging base.
b. Connect the charging base to a standard, certified USB charger.
Tips:
a. When not used for a long time, the watch may fail to power on, in this case, you need to charge the watch for about 2 minutes before the charging icon appears on the screen.
b. Before charging, gently wipe the charging contacts clean and dry to get rid of sweat and moisture.

Frequently Asked Questions

FAQ

Issue description Possible cause Solution
Incorrect step counting Abnormal waggling or vibration of the device. Wear

the watch properly to avoid abnormal vibration.
Walked less than 10 steps.| Walk continuously for more than 10 steps.
Sliding or walking wearing slippers.| Walk with normal posture.
No display.| Low battery.| Connect to a charger to charge the watch.
Failed to sync up data with APP| The mobile’s Bluetooth is off.| Turn on your mobile’s Bluetooth.
The APP is shut down or crashed.| Reset the realme Link APP.
Out of Bluetooth signal range.| Keep your device close to a mobile device with Bluetooth is on.

For further information, please scan the QR code below to follow us.
http://iot-wiki.realme.com/realmeWatchSPro/faq.html

Specifications

Product Name realme Watch S Pro
Product model RMA186
Screen 1.39-inch AMOLED Display
Resolution Ration 454’454 pixel
GPS&Glonass Support
Sensor Accelerometer, Geomagnetic sensor Gyroscope sensor, Ambient light

sensor Optical heart rate sensor.
Frequency Range| 2402MHz-2480MHz
Bluetooth Version| BLE 5.0
Bluetooth Transmitting Power| <1 dBm
Weight| Approx. 63.5g (including the strap)
Battery Capacity| 420mAh
Working Temperature| 0 °C to 45 °C
Storage Environment| Temperature:-20 °C to 60 °C Relative Humidity: 590% RH

Warranty Policy

Thank you for purchasing realme products. If there is any product quality problem within 12 months from the date of purchase, you can enjoy the warranty service of our company for free.
Matters Needing Attention:

  1. When you buy the product, the sales unit will issue a valid proof of purchase.
  2. The warranty card and the proof of purchase should be kept by the user properly, and it will not be replaced if lost.
  3. If the product fails due to non-human factors, the user can present the warranty card and proof of purchase to the realme customer service center for free maintenance during the warranty period.

Non-warranty situation:
This warranty does not cover the following cases:

  1. Out-of-warranty period
  2. Damage caused by use not in accordance with the instructions.
  3. Damage caused by man-made causes.
  4. Failure caused by unauthorized disassembly, maintenance, or modification of the product.
  5. Damage caused by force majeure factors (such as floods, earthquakes, lightning, etc.)
  6. There is no warranty card, invoice, or warranty card that does not match the invoice information.
  7. The product wears naturally.
  8. Other failures and damages that are not caused by the quality of the product itself.
    Website: www.realme.com

Warranty Card (Stub Copy)

Dear user, thank you for using the product of our company. Please read and keep the warranty card properly after purchasing the product so that we can provide better services to you.
User Info
User’s Name…………………………
Phone Number………………………………
Address Email………………………………..
Product Information
Product Model………………………………….
Product Serial Number………………………
Sales Information
Purchase Date……………………………..
Invoice Number………………………….
Sales Unit………………………………….
Phone Number……………………………..
Address…………………………………………..

Warranty Card (Customer Copy)
Dear user, thank you for using the product of our company. Please read and keep the warranty card properly after purchasing the product so that we can provide better services to you.
User Info
User’s Name………………..
Phone Number…………………
Address Email………………………
Product Information
Product Model………………………..
Product Serial Number…………………..
Sales Information
Purchase Date……………………………..
Invoice Number………………………………
Sales Unit…………………………………………..
Phone Number Address……………………….

Safety instructions

  1. This product is not a medical device and so it is not intended to diagnose, treat, cure or prevent any disease.
  2. Please consult your doctor before starting or adjusting any fitness program.
  3. If you are suffering from a physical illness that may be affected by the use of this product, please consult your doctor first.
  4. Do not check screen information when you are driving, distracted, or in other hazardous situations.
  5. This product is not a toy. Do not allow children or pets to play with it. the small components of the product may cause suffocation.
  6. The functionalities may be affected by external factors such as interference, therefore the data is for reference only.
  7. The product can be used to track your heart rate prolonged wearing of the product may cause skin irritation or allergies for some users or pose a health risk to users suffering from certain ailments. If you are in any of the following situations, please check with your doctor before using the product or stop using it
    –you are epileptic or sensitive to light.
    –you have poor blood circulation or are susceptible to bruising or you have heart disease or other diseases.
    –you are taking any photosensitive drugs.

4.SM.RM02XXXX02-V1.0
IS 13253(PART 1)
IEC 60950-1

R-41148849
www.bis.gov.in

Service website: www.realme.com

Regulatory Information

11. Recycling initiative
At realm, we understand that our responsibility doesn’t end at selling you our products. realm has been working in the area of safe disposal of electronic waste. Since mobiles, tablets, and other electronic items are made of hazardous constituents. Under the Guidelines of the Ministry of Environment, Forest and Climate Change, Government of India, E-waste (Management) Rule, 2016 and Amendment E-waste Rule 2018.

  • realm will seek shared responsibility and cooperation from customers in reducing the environmental impact of their products.
  • realm will comply with all the applicable laws related to E-waste management.

For more information on safe disposal, recycling and you may log on to https://www.realme.com/in/legal/e-wastemanagement or write an email to service@realme.com or contact our Toll-Free No 1800-102-2777.
Disposal and Recycling Information
This symbol (with or without a solid bar) on the device, batteries (included), and/or the packaging, indicates that the device and its electrical accessories (for example, a headset, adapter or cable) and batteries should not be disposed of as household garbage.

References

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