comwave HT 801 GrandStream Analog Telephone Adapter Installation Guide
- June 6, 2024
- comwave
Table of Contents
comwave HT 801 GrandStream Analog Telephone Adapter
Package Contents
- GRANDSTREAM HT801 VOIP ADAPTERVOIP ADAPTER
- ETHERNET CABLE
- TELEPHONE CABLE
- POWER ADAPTER
- WAN Used to connect to your Internet Modem using the Ethernet Cable provided in your package.
- DC 5V Used to connect to a power source (like a wall outlet or power bar), using the Power Adapter provided in your package.
- PHONE Used to connect to your telephone handset, using your existing telephone cord. A telephone number will be assigned to this port.
COMPLETE SETUP OVERVIEW
VOICEMAIL
Comwave’s VoiceMail stores 20 messages and allows you to listen to your
messages by phone or email. 
TROUBLESHOOTING
Can’t make calls?
If you do not hear dial tone or are unable to make or receive calls, try
the following steps to resolve the issue quickly.
- Disconnect the power from both the Internet Modem and VoIP Adapter and wait 1 minute.
- Connect your Internet Modem to a power bar and wait 2 minutes.
- Connect the VoIP Adapter to the power bar and wait 5 minutes.
- Still unable to make a call? Please visit the FAQ section online at www.comwave.net/help or call 416-663-9600
INFORMATION
Take a moment to review the 9-1-1 terms at www.comwave.net/911. Be sure that your 9-1-1 address is up to date. Log into My Account at www.comwave.net to verify or update your 9-1-1 address.
IMPORTANT:
Every time you change your billing address or travel with your Comwave VoIP
Adapter you will need to update your 9-1-1 address.
References
- Comwave – VoIP Home Phone, Internet & Low Long Distance Rates Menu
- comwave.net/911
- Help – Comwave Menu
Read User Manual Online (PDF format)
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