AJAX CombiProtect Wireless Combined Motion and Glass Break Detector User Manual

: June 6, 2024
: ajax

Table of Contents

AJAX CombiProtect Wireless Combined Motion and Glass Break Detector
OVERVIEW
Functional Elements
Connecting the Detector to the Ajax security system
States
Setting Up the Detector
Indication
Detector Testing
Installing the detector
Installation of the detector
Detector Maintenance
Tech Specs
Complete Set
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

AJAX CombiProtect Wireless Combined Motion and Glass Break Detector

OVERVIEW

CombiProtect is a device combining a wireless motion detector with the viewing angle of 88.5° and distance up to 12 meters, as well as a glass break detector with the distance up to 9 meters. It can ignore animals and detects a person within the protected zone from the rst step. It can operate for up to 5 years from a pre-installed battery and is used inside premises. CombiProtect operates within the Ajax security system, connected to thevia the protected protocol. The communication range is up to 1200 meters in the line of sight. In addition, the detector can be used as a part of third-party security central units via the or integration modules. The detector is set up via a for iOS and Android based smartphones. The system noties user of all events through push notications, SMS messages and calls (if activated). The Ajax security system is self-sustaining, but the user can connect it to the central monitoring station of a private security company.

Functional Elements

LED indicator
Motion detector lens
Microphone hole
SmartBracket attachment panel (perforated part is required for actuating the tamper in case of any attempt to dismantle the detector)
Tamper button
Device switch
QR code

Operating Principle

CombiProtect combines two types of security devices – motion detector and glass break detector. Thermal PIR sensor detects intrusion into a protected room by detecting moving objects with a temperature close to the temperature of the human body. However, the detector can ignore domestic animals if the suitable sensitivity hasbeen chosen in the settings. motion and glass break detector CombiProtect

CombiProtect does not detect glass breaking if the glass is covered with any lm:
shockproof, sunscreen, decorative or other. In order to detect the breaking of this type glass, we recommend using a wireless opening detector with shock and tilt sensor.

After actuation, the armed detector immediately transmits an alarm signal to the hub, activating the sirens and notifying the user and security company. To arm Ajax security system (including Ajax CombiProtect detector) you can use , key fob or . If before arming the system, the detector has detected motion, it will not arm immediately, but during the next inquiry by the hub.

Connecting the Detector to the Ajax security system

The detector is connected to the hub and set up via the Ajax Security system mobile application. To establish connection please locate the detector and the hub within the communication range and follow the device adding procedure.

Before starting connection:
DoorProtect Plus Ajax Security System app SpaceControl KeyPad

Following the hub manual recommendations, install the . Create an account, add the hub to the application, and create at least one room. Ajax application
Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network).
Ensure that the Hub is disarmed and does not update by checking its status in the mobile application.

How to connect the detector to the hub:
For detection and pairing to occur, the detector should be located within the coverage of the wireless network of the hub (at a single protected object).

Select the Add Device option in the Ajax app.
Name the device, scan/write manually the QR Code (located on the body and packaging), and select the location room.
Select Add — the countdown will begin.
Switch on the device.

For detection and pairing to occur, the detector should be located within the coverage of the wireless network of the hub (at a single protected object). Request for connection to the hub is transmitted for a short time at the time of switching on the device. If connection to the Ajax Hub failed, switch off the detector for 5 seconds and retry. The detector connected to the hub will appear in the list of devices of the hub in the application. Update of the detector statuses in the list depends on the device inquiry time set in the hub settings, with the default value — 36 seconds.

Connecting the Detector to Third Party Security Systems
To connect the detector to a third party security central unit using the or integration module, follow the recommendations in the manual of the respective device.

States

Devices
CombiProtect

Parameter	Value

Temperature

| Temperature of the detector. Measured on the processor and changes gradually

Jeweller Signal Strength

| Signal strength between the hub and the detector

Battery Charge

| Battery level of the device. Displayed as a percentage

How battery charge is displayed in Ajax apps

Lid

| The tamper mode of the detector, which reacts to the detachment of or damage to the body
Delay When Entering, sec| Delay time when entering
Delay When Leaving, sec| Delay time when exiting
|
ReX| Displays the status of using the ReX range extender|
---|---|---
Sensitivity level of the motion detector|
Motion Detector Sensitivity

Motion Detector Always Active

| If active, the motion detector is always in the armed mode|
Glass Detector Sensitivity| Sensitivity level of the glass detector|

Glass Detector Always Active

| If active, the glass detector is always in the armed mode|
Temporary Deactivation| Shows the status of the device temporary deactivation function:

No — the device operates normally and transmits all events.

Lid only — the hub administrator has disabled notifications about triggering on the device body.

Entirely — the device is completely excluded from the system operation by the hub administrator. The device does not follow system commands and does not report alarms or other events.

By number of alarms — the device is automatically disabled when the number of alarms is exceeded (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app.

|

Setting Up the Detector

Devices
CombiProtect
Settings

Setting	Value
First field	Detector name, can be edited
Room	Selecting the virtual room to which the device is assigned
---	---
Delay When Entering, sec	Selecting delay time when entering
Delay When Leaving, sec	Selecting delay time on exit
Delays in Night Mode	Delay turned on when using night mode
Arm in Night Mode	When turned on, the detector will switch to armed mode when

using night mode

Alarm LED indication

| Allows you to disable the flashing of the LED indicator during an alarm. Available for devices with firmware version 5.55.0.0 or higher

How to find the firmware version or the ID of the detector or device?

Motion Detector| If active, motion detector will be active
Motion Detector Sensitivity| Choosing the sensitivity level of the motion detector:

High Normal Low

Jeweller Signal Strength Test| Switches the detector to the signal strength test mode
---|---
Detection Zone Test| Switches the detector to the detection area test
Attenuation Test| Switches the detector to the signal fade test mode (available in detectors with firmware version 3.50 and later )

Temporary Deactivation

| Allows the user to disconnect the device without removing it from the system.

Two options are available:

Entirely — the device will not execute system commands or participate in automation scenarios, and the system will ignore device alarms and other notifications

Lid only — the system will ignore only notifications about the triggering of the device tamper button

Learn more about temporary deactivation of devices

The system can also automatically disable devices when the set number of alarms is exceeded.

Learn more about auto deactivation of devices

User Guide| Opens the detector User Guide

Unpair Device

| Disconnects the detector from the hub and deletes its settings

Indication

Event	Indication	Note
Turning on the detector	Lights up green for about one second

Detector connection to the hub, ocBridge Plus and uartBridge| Lights up continuously for a few seconds|
| |
Alarm / tamper activation| Lights up green for about one second| Alarm is sent once in 5 seconds
---|---|---
Battery needs replacing| During the alarm, slowly lights up green and goes off| Replacement of the detector battery is described in the

Battery Replacement

manual

Detector Testing

The Ajax security system allows conducting tests for checking the functionality of connected devices. The tests do not start straight away but within a period of 36 seconds when using the standard settings. The time of the start depends on the settings of the detector polling period (the paragraph on “ Jeweller ” settings in the hub settings).

__Jeweller Signal Strength Test

__Detection Zone Test

Glass break detection zone
TestMotion detection zone Test

Installing the detector

Selection of the installation site
The controlled area and the efficiency of the security system depends on the location of the detector. Location of the CombiProtect depends on the remoteness from the hub and presence of any obstacles between the devices hindering the radio signal transmission: walls, inserted floors, large-size objects located within the room. If the signal level is at one bar, we cannot guarantee stable operation of the security system. Take all possible measures to improve the quality of the signal! As a minimum, move the device – even 20 cm shift can significantly improve the quality of reception AJAX CombiProtect
Wireless Combined Motion and Glass Break Detector 4 The direction of the detector lens should be perpendicular to the probable way of intrusion into the room. The detector microphone should be positioned at the angle of no more than 90 degrees relative to the window. Make sure that any furniture, domestic plants, vases, decorative or glass structures do not block the eld of view of the detector. We recommend installing the detector at the height of 2.4 meters. If the detector is not installed at the recommended height, this will reduce the area of the motion detection zone and impair the operation of the function of ignoring animals

Why motion detector react to animal;s and how to avoid it

Installation of the detector

Before installing the detector, make sure that you have selected the optimal location and it is in compliance with the guidelines contained in this manual CombiProtect detector can be attached to a vertical surface or in a corner.

. Attach the SmartBracket panel to the surface using bundled screws, using at least two xing points (one of them – above the tamper). If you select other attachment hardware, make sure that they do not damage or deform the panel.
Put the detector on the attachment panel. When the detector is xed in SmartBracket, it will blink with an LED — this will be a signal that the tamper on the detector is closed.

If the light indicator of the detector is not actuated after installation in SmartBracket, check the tamper mode in the and then the xing tightness of the panel. If the detector is torn off from the surface or removed from the attachment panel, you will receive the motivation.

Do not install the detector:

outside the premises (outdoors);
in the direction of the window, when the detector lens is exposed to direct sunlight;
opposite any object with the rapidly changing temperature (e.g., electrical and gas heaters);
opposite any moving objects with the temperature close to that of the human body (oscillating curtains above the radiator);
opposite any reective surfaces (mirrors);
at any places with fast air circulation (air fans, open windows or doors);
nearby any metal objects or mirrors causing attenuation and screening of the signal;
within any premises with the temperature and humidity beyond the range of permissible limits;
closer than 1 m from the hub.

Detector Maintenance

Check the operational capability of the CombiProtect detector on a regular basis. Clean the detector body from dust, spider web and other contaminations as they appear. Use soft dry napkin suitable for equipment maintenance. Do not use for cleaning the detector any substances containing alcohol, acetone, gasoline and other active solvents. Wipe the lens very carefully and gently – any scratches on the plastic may cause reduction of the detector sensitivity. The pre-installed battery ensures up to 5 years of autonomous operation (with the inquiry frequency by the hub of 3 minutes). If the detector battery is discharged, the security system will send respective notices and the LED will smoothly light up and go out, if the detector detects any motion or if the tamper is actuated. To change the battery, switch off the device, loosen three screws and remove the front panel of the detector. Change the battery for a new one of type CR123A, observing the polarity

Tech Specs

Sensitive element| PIR sensor (motion)

electret microphone (glass break)

---|---
Motion detection distance| Up to 12 m
Motion detector viewing angles (H/V)| 88.5° / 80°
Time for motion detection| From 0.3 to 2 m/s
Pet immunity| Yes, weight up to 20 kg, height up to 50 cm

__Why motion detectors react to

__animals and how to avoid it >

Glass break detection distance| Up to 9 m
Microphone coverage angle| 180°
---|---
Tamper protection| Yes
Frequency band| 868.0 – 868.6 MHz or 868.7 – 869.2 MHz

depending on the region of sale

Compatibility| Operates with all Ajax hubs , range

__extenders , ocBridge Plus, uartBridge

Complete Set

CombiProtect
SmartBracket mounting panel
Battery CR123A (pre-installed)
Installation kit
Quick Start Guide

Warranty

Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the pre-installed battery.

Technical support: The full text of the warranty User Agreement support@ajax.systems