Sage BCG820 The Smart Coffee Grinder Pro User Guide
- June 6, 2024
- Sage
Table of Contents
the Smart GrinderTM Pro
BCG820/SCG820
SAGE® RECOMMENDS SAFETY FIRST
At Sage® we are very safety conscious. We design and manufacture appliances
with your safety foremost in mind. In addition, we ask that you exercise a
degree of care when using any electrical appliance and adhere to the following
precautions.
IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE
- A downloadable version of this document is also available at sageappliances.com
- Before using the first time ensure your electricity supply is the same as shown on the label on the underside of the appliance.
- Remove and safely discard any packaging materials before first use.
- To eliminate a choking hazard for young children, safely discard the protective cover fitted to the power plug.
- This appliance is for household use only. Do not use the appliance for anything other than its intended use. Do not use it in moving vehicles or boats. Do not use outdoors . Misuse may cause injury.
- Fully unwind the power cord before operating.
- Position the appliance on a stable, heat resistant, level, dry surface away from the edge and do not operate on or near a heat source such as a hot plate, oven or gas hob.
- Do not let the power cord hang over the edge of a bench or table, touch hot surfaces or become knotted.
- Do not leave the appliance unattended when in use.
- Always ensure the appliance is turned OFF, unplugged at the power outlet, and has been allowed to cool before cleaning, attempting to move or storing.
- Always turn the appliance to the OFF position, switch off at the power outlet and unplug at the power outlet when the appliance is not in use.
- Do not use the appliance if the power cord, plug, or appliance becomes damaged in any way.
- If damaged and maintenance other than cleaning is required please contact Sage Customer Service or go to sageappliances.com
- Any maintenance other than cleaning should be performed by an authorized Sage® service center.
- Children should not play with the appliance.
- Cleaning of the appliance should not be carried out by children unless they are 8 years or older and supervised.
- The appliance and its cord should be kept out of reach of children aged 8 years and younger.
- The installation of a residual current safety switch is recommended to provide additional safety when using all electrical appliances. Safety switches with a rated operating current of not more than 30mA are recommended. Consult an electrician for professional advice.
- Do not use attachments other than those provided with the appliances.
- Do not attempt to operate the appliance by any method other than those described in this booklet.
- Do not move the appliance whilst in operation.
- Do not touch hot surfaces. Allow the appliance to cool down before moving or cleaning any parts.
- This appliance shall not be used by children. Keep the appliance and its cord out of reach of children.
- This appliance can be used by persons with reduced physical, sensory or mental capabilities or a lack of experience and knowledge, only if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
- Do not operate the grinder without the hopper lid in position. Keep fingers, hands, hair, clothing, and utensils away from the hopper during operation.
WE RECOMMEND SAFETY FIRST
The symbol shown indicates that this appliance should not be disposed of in
the normal household waste. It should be taken to a local authority waste
collection center designated for this purpose or to a dealer providing this
service. For more information, please contact your local council office.
To protect against electric shock, do not immerse the power plug, cord, or
appliance in water or any liquid.
FOR HOUSEHOLD USE ONLY SAVE THESE INSTRUCTIONS
GETTING TO KNOW YOUR NEW APPLIANCE
A. Bean Hopper Lid
B. Bean Hopper
C. Hardened Stainless Steel Conical Burrs
D. Backlit LCD Screen
E. GRIND AMOUNT / PROGRAM Dial
F. SHOTS / CUPS Button
G. Grind Outlet
H. Grind Tray
I. Grind Size Dial
J. START / PAUSE / CANCEL Button
K. Portafilter Activation Switch| ACCESSORIES
L. Portafilter Cradle 50–54mm
M. Portafilter Cradle 58mm
N. Conical Burr Cleaning Brush
O. Grinds Container
Oi – Container Cap
Oil – Container Lid
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Rating Information 220 240V ~ 50-60Hz 165W
**OPERATING YOUR NEW APPLIANCE
**
BEFORE FIRST USE
Remove and safely discard all promotional labels and packing materials
attached to your Sage® product.
Wash hopper, cradles, grind container, container lid, and a cleaning brush in
warm soapy water and dry thoroughly. Wipe the exterior of the grinder with a
soft damp cloth and dry thoroughly. Place grinder on a flat level surface and
plug power cord into 220240V outlet and switch Power `ON’.
ENERGY-SAVING FEATURE
The grinder will automatically switch off if not used after 5 minutes.
ASSEMBLING YOUR SAGE SMART GRINDERTM PRO
Bean Hopper
Align tabs on the base of the bean hopper and insert the hopper into position.
Turn the bean hopper dial 90° to lock into position. Fill with fresh coffee
beans and secure lid on top of the bean hopper.
GRINDING FOR ESPRESSO COFFEE
Use single wall filter baskets when grinding fresh coffee beans. Use the finer
130 settings in the ESPRESSO range.
STEP 1: Insert the appropriate portafilter cradle size. Insert your
portafilter into the cradle.
NOTE: Maximum number of shots with the cradle inserted is 2.
COFFEE CHART
BREW METHOD | ESPRESSO | PERCOLATOR | DRIP FILTER | PLUNGER |
---|---|---|---|---|
GRIND SETTING | FINE | MEDIUM | MEDIUM COARSE | COARSE |
GRIND SIZE | 30-Jan | 31-45 | 46-54 | 55-60 |
AMOUNT | 1 UP TO 8 SHOTS | 1 UP TO 12 CUPS | 1 UP TO 12 CUPS | 1 UP TO 12 CUPS |
OPERATING YOUR NEW APPLIANCE
STEP 2:
Selecting your SHOTS / CUPS
Select the desired amount of ground coffee required by pressing the SHOTS /
CUPS button.
Rotate the Grind Amount Dial to adjust the grinding time to achieve the
correct amount of coffee.
STEP 3:
Select your grind size
For espresso, we recommend selecting Grind Size setting 12 as a starting point
and moving the Grind Size dial Coarser or Finer to adjust the flow of espresso
as required.
NOTE
If the Grind Size Dial is tight, run the grinder by pressing the START / PAUSE
/ CANCEL button while turning the Grind Size Dial. This will release coffee
grounds caught between the burrs.
GRINDING INTO GRINDS CONTAINER OR COFFEE FILTER
STEP 1:
Remove cradle by sliding out from under the grind outlet.
Slide-in grinds container with the cap open or coffee filter directly under
grind outlet.
- Select the required amount of ground coffee by pressing the SHOTS / CUPS button.
- Press the START / PAUSE / CANCEL button to start the grinding operation.
FEATURES OF YOUR SAGE SMART GRINDER™ PRO
Automatic Grinding
Grinding automatically allows you to grind hands-free.
- Press and release either the START / PAUSE / CANCEL button or push the handle of your portafilter once. This will activate the PORTAFILTER SWITCH.
- Grinding will automatically stop when the preset amount is dispensed.
NOTE
Programming a custom grind amount/time only sets it for that particular brew
method. This will not change the other Shots or Cups settings.
Pause Function
You can pause the grinder during operation allowing you to collapse or settle
the coffee in the portafilter.
- Press and release the START / PAUSE / CANCEL button to start the grinding operation.
- During grinding, press the START / PAUSE / CANCEL button again to pause the operation for 10 seconds.
- Press again within this time to resume grinding the remaining dose.
Program Function
Once you have set your required dose, you can program this time into the
number of shot(s) currently displayed on the LCD. Press and hold the PROGRAM
button, the grinder will beep twice to confirm. Only the shot displayed will
be programmed, all other shots will remain unchanged.
PRESS & HOLD
Manual Grinding
Grinding manually allows you to have complete control over how much coffee is
dispensed.
- Press and hold either the START / PAUSE / CANCEL button or push the handle of your portafilter to activate the PORTAFILTER SWITCH for as long as you require.
- Release START / PAUSE / CANCEL button or PORTAFILTER SWITCH and grinding will stop.
ADJUSTING YOUR GRIND AMOUNT
Increasing the Grind Amount
To increase the grind amount selected, turn the GRIND AMOUNT dial to the
right.
Decreasing the Grind Amount
To decrease the grind amount selected, turn the Grind Amount Dial to the left.
NOTE
To RESET the grind amount/time to the default settings, press and hold the
SHOTS / CUPS button until a long beep sounds.
ADJUSTING CONICAL BURRS
Some types of coffee may require a wider grind range to achieve an ideal
extraction or brew. A feature of your Smart Grinder™ Pro is the ability to
extend this range with an adjustable upper burr. We recommend making only one
adjustment at a time.
CARE, CLEANING & STORAGE
- Empty beans from the hopper and grind out any excess beans (see below).
- Unplug the power cord from the power outlet before cleaning.
- Wash the grind container and lid, bean hopper, and lid in warm soapy water, rinse and dry thoroughly.
- Wipe and polish the exterior of the appliance with a soft damp cloth.
NOTE Do not use alkaline or abrasive cleaning agents, steel wool or
scouring pads, as these can damage the surface.
NOTE Please do not clean any grinder parts or accessories in the
dishwasher.
CLEANING CONICAL BURRS
Regular cleaning helps the burrs achieve consistent grinding results which is
especially important when grinding for espresso coffee.
TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSE | WHAT TO DO |
---|---|---|
The grinder does not start after pressing the START / PAUSE / CANCEL button |
Grinder not plugged in. The grinder has overheated.
The Bean hopper is not attached correctly. ‘PLEASE LOCK HOPPER’ will be
displayed on the LCD screen.| Plug the power cord into a power outlet.
Remove the power plug from the power outlet.
Leave for 20 minutes to cool down before using again.
Lock bean hopper into position.
Motor starts but no ground coffee coming from grind outlet| Incorrect button
pressed.
No coffee beans in the bean hopper.
The grinder/bean hopper is blocked.| Press START / PAUSE / CANCEL or
PORTAFILTER SWITCH
to activate.
Fill bean hopper with fresh coffee beans.
Remove bean hopper. Inspect bean hopper and burrs for blockage. Replace parts
and try again.
Motor starts but operates with a loud ‘racket’ noise| The grinder is blocked
with foreign items or the chute is blocked.
Moisture clogging grinder.| Remove bean hopper, inspect burrs and remove any
foreign body.
Clean burrs and chute (refer to Care & Cleaning on page 11).
Leave burrs to dry thoroughly before re-aggPmbling.You can use a hairdryer to
blow air into the grinder inlet (lower burr) to dry.
Unable to lock bean hopper into position| Coffee beans obstructing bean hopper
locking device.| • Remove bean hopper. Clear coffee beans from top of burrs.
Re-lock hopper into position & try again.
Not enough/ too much
coffee grind| Grind amount requires adjustment.| Press the SHOTS / CUPS button
to change the grind amount.
Use Grind Amount Dial to fine-tune the amount ‘more’ or ‘less’.
Portafilter overfills| | It is normal for the correct amount of coffee to
appear overfilled in your portafilter.
Untamped coffee has approximately three times the volume of tamped coffee.
Emergency stop?| | Press the START / PAUSE / CANCEL button to stop the
operation.
Unplug the power cord from the power outlet.
GUARANTEE
2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for domestic use in specified
territories for 2 years from the date of purchase against defects caused by
faulty workmanship and materials. During this guarantee period, Sage
Appliances will repair, replace, or refund any defective product (at the sole
discretion of Sage Appliances). All legal warranty rights under applicable
national legislation will be respected and will not be impaired by our
guarantee. For full terms and conditions on the guarantee, as well as
instructions on how to make a claim, please visit
www.sageappliances.com.
GBR
BRG Appliances Limited
Unit 3.2, Power Road Studios,
114 Power Road, London, W4 5PY
Freephone (UK Landline): 0808 178 1650
Mobile Calls (National Rate): 0333 0142 970
DEU, AUT
Sage Appliances GmbH
Campus Fichtenhain 48, 47807 Krefeld,
Deutschland
Deutschland: 0800 505 3104
Österreich: 0800 80 2551
FRA
Sage Appliances France SAS
Siège social: 66 avenue des Champs
Elysées – 75008 Paris
879 449 866 RCS Paris
France: 0800 903 235| IRE
Ireland
1800 932 369
IT
Italy
800 909 773
BEL
Belgium
0800 54 155
NLD
Netherlands
0800 020 1741
LUX
Luxembourg
0800 880 72
CHE
Switzerland
0800 009 933| ESP
Spain
0900 838 534
PRO
Portugal
0800 180 243
NO
Norway
80 024 976
SE
Sweden
0200 123 797
DK
Denmark
080 820 827
FI
Finland
0800 412 143
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www.sageappliances.com
Registered in England & Wales No. 8223512
Registered in Germany No. HRB 81309 (AG Düsseldorf)
Registered in France No. 879 449 866 RCS
Due to continued product improvement, the products illustrated or photographed
in this document may vary slightly from the actual product.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>