Shenzhen Xiaodi Intelligent Education Technology G400 Digital Photo Frame User Manual

June 6, 2024
Shenzhen Xiaodi Intelligent Education Technology

Xiaodi Intelligent Education Technology G400 Digital Photo Frame
User Manual

Please read this manual before operating your Wi-Fi Cloud Photo Frame, and keep it for further reference.

CONTENTS BOX

GETTING STARTED

  1. Install the stand
    Screw-in the frame stand on the back. Thu can place the frame either in landscape or portrait (we recommend you place it in the landscape during the first setup). You can also mount the frame on the wall with ‘FR Wall Mount Hole on the back.

  2. Power on
    Connect the Power Cable to your frame and plug the Power Adapter into the wall socket, the frame will enter the system in seconds.

  3. Initial settings
    When you first enter the system. there are several initial settings (VVI-Fi, frame naming, time zone, etc.).

  4. Connect to Wi-Fi
    Select the Wi-Fi network you would like to connect to and enter the password if required. If your Wi-Fi network Knot on the list move your frame closer to your router, wait for seconds, and check it again.

Note a) Only swoons 2.4GHZ Wr-Fi network
A private Wi-fi network is highly recommended
FRAM APP
Please download and install the Frame App on your smartphone or tablet by searching Frameo in the App Store or Google Play.
To send photos to your frame, use the Frame app for AS or Android
Find the Frame app by scanning this code:
https://app.frameo.net
For Android: Search for ‘Frame’ on Google Play.
For OS: Search for ‘Franey’ on App Store.
QUICK SETUP
When starting your frame for the first time, you will need to setup the frame.

  1. Select a language. This will be the language used on the Arizona
  2. Connect your frame to the internet by connecting it to Wi-Fi.
  3. Frame may ask you to update to the latest version. It is recommended to update your frame before continuing if asked to.
  4. Enter your name and the location where you have placed your frame e.g. “John Doe” and “Living room”, “Kitchen” or “Office”. Finally set the timezone if not already correct.

Start using Frame
The next step is to connect Frame with your friends and family by providing them with a code from your frame.
If you want to be able to send photos to the frame yourself, start by downloading the app for iOS or Android on App Store or Google Play. Then use the code to connect your frame and app as described below.
Connecting a new friend

  1. Make sure that your friend has downloaded and installed the Frame app.
  2. Click the add friend icon on your frame. A dialog will appear showing a connection code, which is valid for 12 hours.
  3. Now share this code in whatever fashion you prefer e.g. SMS, E-Mail, IM, phone call, to your friend.
  4. Once your friends have added the code in their Frame app, they will automatically appear on your frame and be able to send you photos.
  5. Read chapter Change options for a friend to allow connected friends, to retrieve and share the connection code via the smartphone app.

Navigating your Frame Swipe left or right to go through your photos. To access the menu, simply tap once on the screen.
Add friend
This will generate a code that you can share with your friends and family so they can connect and send photos to your frame.
**Gallery Opens a gallery that allows for easy and fast navigation through your photos.
Settings
Opens the Settings.
Hide photo
Hides the current photo. This means that the photo will no longer be shown in the slideshow. If needed the photo can be shown again through the settings menu.
Fit to frame/Fill frame**
This toggles how the photo is shown. The Fill frame option is the default. The photo is scaled so that it fills the whole screen. It will be centered around what is selected as the most important part. See the first picture below. Fit to the frame will make sure that the entire photo is shown on the screen. See the second picture below.

Adjust photo
The adjust photo feature is only available when the photo is set to fill the frame. It allows you to adjust the position of the photo in the frame for an even better fit.
Interacting with videos When a video is shown two additional controls are shown. One for play/pause of the video and one for mute/unmute of the video.
Press ► to start the video playback. Pressing  will pause the video playback.
Pressing  will mute the video while pressing will unmute the video.
Power menu
Tap the power icon ( ) in the top right corner of the screen to access the power menu. Here you can power off using ( ), restart your frame using , or enter sleep mode using

NB. Make sure to always use the power off button on the device or in the power menu to turn Frameo of Never disconnect power when Frame is running.
Settings
Through the settings, you can personalize your frame to your needs.
My frame

  • Frame name
    Changes the name of your frame. This is also the name that connected friends and family will see in their list of connected frames in the smartphone app.

  • Frame location
    Changes the location of your frame. This is the location displayed on your friends and family’s list of connected frames which can help to distinguish frames from each other.

  • Set language
    Sets the language used on the frame.

  • Set time zone
    Sets the time zone used on the frame.

  • Enable/Disable 24-hour format
    Enables, and disables 24-hour time format.

Manage photos
In the manage photos menu, you can see how many photos are on your frame and the storage they use. You can also see the amount of storage left available on your device for storing new photos.

  • Show/Hide photos
    Select which photos to hide by tapping them. Hidden photos will NOT be deleted from your frame and you can always select them to be shown again.
    Use a to hide or show all photos.

  • Delete photos
    Select photos that you want to permanently delete from your frame by tapping the photo. Use to select or deselect all and i to permanently delete the selected photos.

  • Import photos
    Allows you to import photos from external storage (e.g. microSD card). Before you try to import photos, make sure you have external storage (e.g. microSD card) inserted into your frame with the photos you wish to import. Start by selecting the photos that you want to import onto your frame. Once selected tap the import button • to start the import process. Use to select or deselect all photos on the external storage (e.g. microSD card). Use = to set the sort order of photos before import and is to order by ascending/descending. It is currently not possible to add a caption or define the most important part of the photo when using the import function. An alternative for this is to add yourself to your friend list and send the photos using the app.

  • Export photos
    Allows you to export photos from the frame to external storage (e.g. microSD card). The export function will export all photos on the frame as well as profile pictures.

My Friends
This list contains all the connected friends that are allowed to send photos to your frame.

  • Change options for a friend
    Click the options icon # to open the friend options menu. From here you can allow/disallow if a friend may share the code to the frame. If this is enabled the friend can retrieve and share the code to the frame from his / her app. From the options menu you can also delete a friend, by pressing the DELETE FRIEND button. This will remove the friend from the list and thereby remove their permission to send photos to the frame. You will then be asked to confirm the removal and if you would like to remove all photos previously received from this friend.

  • Add person
    To allow a new person to send you photos, simply tap the add friend button 411 and share the presented code in whatever way you prefer.

Display

  • Brightness level
    Adjust the brightness level of the screen.

  • Sleep mode
    The frame offers a sleep mode that turns off the screen to reduce power consumption. The default setting is to turn off the screen at 23:00 and turn on the screen again at 07:00. To change this just set the sleep mode start/end time. Your frame is not powered down or in standby, so you will still be able to receive photos during sleep mode.

Slideshow

  • Timer
    Set the duration that a photo should be displayed before showing the next photo.

  • Show caption
    Sets whether or not to display the captions that your friends have sent with the photo. Check to display captions. Uncheck to hide captions.

  • Fill frame
    Sets the default frame photo setting. Check to set the default to fill which makes the photos fit the device screen according to the most important part of the photo. Uncheck to make the photo fit inside the screen of the device, adding blurred bars on the sides or top/bottom.

  • Photo display order
    Sets the order in which your photos are displayed on the frame.
    ► By date: Photos are shown from newest to latest. es- Shuffle: Photos are shuffled and shown in random order.

  • Autoplay
    Enables/disables autoplay of videos in the slideshow. Videos can always be manually started regardless of this setting.

  • Video playback
    Determines how videos should be played when autoplay is enabled.
    ► Loop videos: The video will loop until the slideshow timer is up.

  • Play once and continue:
    The video will play once and continue to the next photo, or video, once it completes.

  • Playback audio
    Sets the default audio playback behavior of videos in the slideshow to ON or OFF. Audio can always be manually enabled/disabled regardless of this setting.

  • Video volume
    Adjust the volume level for video sounds on the frames.

Wi-Fi
Set which Wi-Fi the frame connects to. If you are connecting to a network with a captive portal Connection status will say that Wi-Fi login is required and show CI . Tap this to open a login screen where you can enter credentials to access the network.

  • Wi-Fi details
    Use 0 to show details about the current connected Wi-Fi.

  • Reset Wi-Fi
    Use to delete all Wi-Fi information and restart your frame.

Notifications

  • Show notifications Enable/disables whether notifications are shown in the slideshow (e.g. when a new photo is received).
  • Notification volume Adjust the volume level for notification sounds.
  • Storage space Enables/disables notifications shown when frame storage is low.
  • Backup Enables/disables notifications shown if the automatic backup has failed.
  • Network connection Enables/disables notifications showing network connection status.
  • New photos Enable/disable notifications shown when receiving new photos.
  • New friends Enable/disables notifications shown when new friends are added.
  • Software update Enables/disables notifications shown when a software update has been installed.
  • Feature news Enables/disables notifications shown when new exciting features are added.

Backup and Restore
Backup frame to external storage (e.g. microSD card)
Tap to make a backup of your photos, friends and settings. The time of the latest successful backup is also displayed here. Any existing backup on the external storage will be overridden!

  • Automatic backup
    If checked, your frame will automatically take a backup within 30 hours of receiving new photos or making changes to your frame.

  • Restore from backup
    Before you attempt to restore your frame, start by confirming that your backup is up-to-date. This is done by confirming the date under “Backup frame to external storage (e.g. microS0 card)”. If e.g. the last backup is too old or if no backup is made, then press the “Backup frame to external storage (e.g. microSD card)” button to make a new backup. It is important to note that you cannot restore a backup to a new Frameo frame and keep the old frame operational at the same time.
    If you wish to restore a backup on a frame that has already been set up, then you must first reset the frame.
    This is done by pressing the “Reset frame” button. This will delete all data on the Frameo and reset the Frameo to its setup screen.
    On the setup screen, you can select the “Restore from backup” button which will restore your frame according to the backup.
    If the “Restore from backup” button isn’t visible, then confirm that the external storage (e.g. microSD card) is correctly mounted.

  • Reset frame
    Removes all data from your frame. This will permanently remove all your photos, friends/connections, and settings.

FAQ

  1. Do I have to keep this photo frame plugged in all the time?
    Yes, you have to keep it plugged in to keep the frame on as it has no built-in battery.

  2. Does this frame have to be Wi-Fi connected to work or just in the setup process?
    This frame needs to connect to a Wi-Fi network for setup, receiving new photos/videos, receive user requests and software updates. Other than that, the frame can only play photos/videos without a Wi-Fi connection.

  3. Why this frame cannot connect to Wi-Fi?
    It supports only a 2.4GHz Wi-Fi network, select the Wi-Fi network you would like to connect and enter the password correctly if required. If your Wi-Fi network is NOT on the list, move your frame closer to your router or restart your frame, wait for seconds and check it again.

  4. Can this frame be hung on the wall?
    You can hang it on the wall by the wall mount hole on the back.

  5. Can I place the frame in a portrait or landscape position? It can be positioned landscape or portrait after the Auto-rotate setting is on.

  6. Why I cannot bind my frame via App?
    If you are the frame owner or the first to bind the frame, please follow the instructions “Bind your frame with App” to bind the frame, if you are a non-frame owner, please follow the instructions “Invite others to bind your frame with App” to bind the frame. After sending a binding request from App, it requires the frame owner to operate on the photo frame and click “Accept” under the User Management menu. If the binding succeeds, the user account will appear on the Users.

  7. How do I unbind an account?
    If you want to unbind the application account, please go to Settings-My Friends, then click the bound user you want to delete, you will see an option to delete the user.

  8. Can I share photos and videos to the frame?
    Yes, you can share photos and videos (up to 15 seconds) to the photo frame.

  9. Where do the photos and video store?
    All the received photos and videos will be stored in the built-in 16GB memory, it is estimated to keep over 40,000 photos of 300KB/pc.

  10. How can I delete photos and videos?
    Enter settings, manage photos, and select the delete button. Select the photo or video you want to delete, And then click Delete.

  11. Can I export the photos and videos?
    You can export photos and videos via the extended Micro SD (up to 128GB) and USB drive. After inserting the Micro SD or USB drive into the port, you can select photos and videos If you want to export in the library, click to export the file.

  12. Is it possible to manage the photos and videos in the frame remotely?
    You can only manage/export/delete photos and videos in the frame directly.

  13. Can I adjust the speed the photos change?
    You can choose your preferred slideshow mode, interval and transition effect in Album Settings.

  14. Can this frame automatically turn on/off at a specific time?
    You can enter the Auto On/Off setting and set the auto on/off time as you want.

  15. Can I cycle pictures and videos together?
    You could only play photos or videos separately. If you cannot find the answer to your question, please contact our customer support team, thank you.

CONTACT US
For any inquiries with Arzopa products, please feel free to contact us, we will respond within 24 hours.
E-mail: service.arzopa@outlook.com 100% customer satisfaction is our guarantee.

Warning 6tatement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance 20cm between the radiator & your body.

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