NARWAL YJCC007 Vacuuming and Mopping Robot User Manual

YJCC007 Vacuuming and Mopping Robot

2021-1-27

T10 Operating Manual
Narwal Vacuuming and Mopping Robot
Model: YJCC007

Dear user: Thank you for buying Narwal product. To fully access our services, please read this manual and related diagrams carefully before using this appliance. Please keep this manual properly. Since this product is in continuous update, the actual product prevails. If you have encountered any problem during normal use, please contact Narwal after-sales customer service in any of the following ways: 1. Contact Narwal customer center at support@narwal.com yëþåÍßøølèþàtuÃÉÍÂÍølßøølèÃè«øaccount<Narwal intelligence]to watch product usage video Meanwhile, you can scan the following QR code below to download Narwal APP to access more functions and enjoy a more intelligent life now. Enjoy the product.
Download APP

CONTENTS
CONTENTS
01

CONTENTS

Safety imformation

03

Product Introduction

09

What’s Inside

Product Components

Operation Panel

Product Usage

19

APP Operations and Guidance

Precautions

Before You Use

On First Use

Vacuuming/Mopping Function Introduction

Cleaning and Maintenance

39

Faults and Troubleshooting

45

FAQs

Fault No.

Other Problems

rÉÃyÍÃèëèþ

59

02

Important Safety Instructions
Important Safety Instructions
03

Important Safety Instructions
WARNING: To reduce the risk of injury or damage, read the following safety precautions before ÍèþàÍ«èþà«þÉý«èþ«èþèþàÂ
General Do not allow to be used as a toy. Small children, pets and the elderly should be supervised when your robot is operating. Do not sit, stand or place any object on your robot or the base station. Only use as instructed in this manual. [þøÍ««ÃåýÍþÍÃýýÍþÉÍÉøÉÂåÍý«þß«ÃÍ Your robot is not water-proof. Do not spray or pour liquids on your robot. If liquid spills on your robot, dry immediately. For INDOOR use ONLY. Do not use your robot in outdoor, commercial or industrial environments. Do not use your robot on wet surfaces or surfaces with standing water. Do not use your robot or base station if it is damaged, is not working properly, has been dropped, left outdoors, or come into contact with water. The robot must be repaired by the manufacturer or its authorized service agent. Do not use and store in extremely hot or cold environments. Do not operate below 0¥/32 or above 35¥/95. Do not store below -20¥/-4 or above 70¥/158). Charge your robot in temperature between 5¥/41 and 30¥/86MÍÍ«l«ßýÍø«ÃÍlèå temperatures higher than 130¥/265 ¥. Otherwise, your robot may explode. Keep the front side of your robot facing upward at all times when transporting, moving, or operating your robot, or replacing any component for it. Your robot may be damaged if turned upside down. Do not expose your robot to direct sunlight.
Operating your Robot
Do not handle plug or your robot with wet hands. Ensure a clearance of 1 meter / 3 feet for a 180° range in front of the base station. ÍßÍèþàÂèÃöÂôÍÃþåÍèþÃøÉèþàÃøåèþàøÍ«ÍÃÉß blinds or curtains, power cords, and any fragile objects. If your robot passes over a cord and drags èåÍÍè«Ãå«þÃÍ«þÂôÍÃÃøÉÂÍøøÍÉ««ÂøÍåÍøß&þÍå«þå«ÂôÍà such as blades, scissors, or screwdrivers, are in the cleaning area. Remove lit candles and fragile items from on top of furniture before operating your robot. Âý«åèÂýèþåÍßþèÍ«þÉöþÃöèÍýþ
04

Important Safety Instructions
&þÍå«ÂlèøøÍ«ÍþèþÉ««þÉå«åÍÍ«Íþ«è«èÍ åèàåÍå«þýýèþÃåèþ«Í«ÂÍÃøÍ«þÍÉ@ßåÍÍè«ÉèþåÍÃøÍ«þèþà«Í«ÉÍ to a step or stairs, you should operate your robot to ensure that it can detect the step without falling over the edge, or specify a no-go area by placing a magnetic strip provided by the manufacturer or build a physical barrier of no less than 25 mm / 1 inch high so as to prevent the robot from falling. Make sure the physical barrier is not a trip hazard. The robot will move around automatically. Therefore, watch your step in the operation areas of the robot to avoid step on it. Take care of babies, children, pets, the blind and the elderly if they are near a running robot. Never operate your robot in a room where an infant or child is sleeping. Ensure network access in the room so that you can view your robot working status through the APP on your phone. Do not move the robot randomly because it will result in positioning failure of the robot. If you move items in the cleaning area after map creation, such as couch, tea table, or dinning table, your robot may create a map again, which is normal. MÍÍå«èøÍÃøåèþàþàÍ«þÉ«øø«ßÂÉ«l«ßý«þÍþèþàand moving parts. Do not allow your robot to pick up large objects like stones, large pieces of paper or any item that may clog your robot. Âý«àÍÂøÃöÍÉÂÂôÍÃrøÍ«ÍþlÍ«þÉåÍþý«þ«øøÍýLÍåÍ obstacle. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, å«è«þÉ«þåèþàå«ý«ÍÉÃÍ«èl “þÍÂèÃö«ýý«ÂøÍ or combustible materials, such as gasoline, printer or copier toner, or use in areas where they may be present. “þÍÂèÃö«þåèþàå«èÂþèþàýöèþàÃå«Ãèà«ÍÍý«ÃåÍ å«åÍ«þåèþàå«ÃøÉÃ«Í«Í Do not use your robot in explosive or volatile areas or areas easy to leak or collect static electricity, such as a gas station. þèýÍÍþÃþÍ«øèèÉøÍ«öèþàÂþåÍlÍand contact after-sales personnel. @þÃøÍ«þèþàýÉÍ«ÉÉÉÍÍàÍþÍÃèÍÉÂåÍý«þß«ÃÍåÍÃøÍ«þl«Í«þö Non-designated detergent may cause damage to your robot. “èþà«þÉ«ßÍýèþàåÍlèøøÂÍlÍÍëÍßø«LèÉøèèþà åÍþèþàåÍýèþàßþÃèþèèþý«øßLÍlÍÉl«ÍÃøøÍÃÂÍølåÍ«ͫèþ Clean the excess water with a dry towel. After mopping operation, the base station will dry the mop. During this process, do not pull out the plug or disconnect power to the base station.
05

Important Safety Instructions
Cleaning and Maintenance þåÍlÍlèÃåÂÍßÍÃøÍ«þèþàý«èþ«èþèþà Considering the limited capacity of the dust bin and water tank, empty the dust bin and water tank as soon as possible after hearing the alert. When not using the base station for a long period of time, please unplug it. “þ«ÍýÍ«èÂåÍ«ͫÃöexcept as indicated in the instructions for use and care. Do not disassemble or modify your robot or alter the software by yourself. Only authorized maintenance personnel can replace faulty components to ensure device safety. To clean the surface of your robot, damply wet a towel or tissue with water and wipe the surface of your robot. During cleaning, do not let liquid penetrate into your robot. Vacuuming operation may get the side brush tangled by hair or fur and cleaning operation will result in wastewater in water tank. Clean the side brush and water tank after operation. Keep the water level below the Max mark on the tank«ÍLÍþLÍlèþà«þÉÉ«ý«àèþà your robot. “þèþÃèþÍ«ÍÂÍLÍþèßèèÍLÍÍøÉ«ý«àÍÉåÍ«ÍèÍëþÍøÉÍèþ«Í “þÉèÍ««þþÃø«èÍÉl«ÍContact your local regulation department ßèþßý«èþ«ÂÍÃÃøèþà«þÉÉè«ø@ßÂèÂèÍÉèþ«ø«þÉøøl«Í«É hazardous substances may leak into underground water and enter the food chain, which harms health and well- being. For more information about waste collection and recycling, contact your local sanitation department.
06

Important Safety Instructions
«ÍrlÍÉ«þÉå«àèþà«þèþà Use only 100 V AC-240 V AC input power as required by the manufacturer. Otherwise, your robot may be damaged. èþà«ÍèýÍøý«ÍøèþÍÍøèþ”þåÍ«Éè«ÍýÂøÍ þÃÍÉÍÂè«ÍþèþÃèþÍ«ÍåÍý “þÃå«àÍÂß«øþàÍÉèýÍåÍlèÍåÍ«Íý«ÂÍÉ«ý«àÍÉ ÍßÍÍLÍÍÃåÍÃöåÍ«ͫÃöß«þèàþßÉ«ý«àÍøÍ«ö«àÍ Do not charge É«ý«àÍÉøÍ«öèþà«ͫÃö”þͫ«ͫÃö«øè«þÃÍå«èÉ«ý«àÍÉ ýÉèÍÉ”«ý«àÍÉýÉèÍÉ«ÍèÍý«ÍåèÂèþÍÉèëÂøÍÂÍå«LèÍøèþàèþÍ explosion and risk of injury. þÉÍÍÍýÍÃþÉèèþøèèÉý«ÂÍÍôÍÃÍÉßýåÍ«ͫLèÉÃþ«Ã@ßÃþ«Ã «ÃÃèÉÍþ«øøÃÃålèål«Í@ßøèèÉÃþ«ÃÍÍèýýÍÉè«ÍøÍÍöýÍÉèëøåÍø OèèÉÍôÍÃÍÉßýåÍ«Íý«Ã«Íèè«èþÂþ ÍÂþølèåÍÃèëøøÉÍèàþ«ÍÉ«ͫÃöÍß«þåÍ«ͫÃö ý«ÃÍ«Í«èößèþô«þÉÍ Take care not to damage the power cord. Do not pull on or carry your robot or base station by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord around sharp edges or corners. “þÃååÍÃþþÍÃßåÍlÍÃÉlèålÍþàÍ Do not run your robot over the power cord. Keep power cord away from hot surfaces. þ«øøÃþøÂÍßÍþøààèþà Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. Do not use if power cord is damaged. Power cord must be replaced by the manufacturer or its authorized service agent in order to avoid a hazard. åÍþ«ͫÃöèþèþÍöÍÍè«l« from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal «þåÍyåèþàåÍ«ÍÍýèþ«øý«Ã«ÍÂþ«Í uÍÃå«àÍþølèååÍÃå«àÍÍÃèÍÉÂåÍý«þß«ÃÍÃå«àÍå«èè«ÂøÍß þÍÍèß«ͫÃöý«ÃÍ«Í«èößÍlåÍþÍÉlèå«þåÍ«ͫÃö
07

Important Safety Instructions
O«Íy«ßÍ
The laser distance sensor of this product meets the standards for Class I Laser Products in IEC 60825-1: 2014 and will not generate hazardous laser radiation
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency eneray and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determinecby turning the equipment off and on, the user is encouraged to try to correct the nterference by one or more of the following measures:Reorient or relocate the receiving antennaIncrease the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired
operation.L’ émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’ Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’ exploitation est autorisée aux deux conditions suivantes:1. L’ appareil ne doit pas produire de brouillage; 2. L’ appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’ en compromettre le fonctionnement. FCC/IC RF RADIATION EXPOSURE STATEMENT CAUTION: To maintain compliance with the FCC’s RF exposure guidelines, place the product at least 20cm from nearby persons Pour rester en conformité avec les consignes d’exposition aux RF, placez le produit à au moins 20 cm des personnes proches. CAN ICES-003 (B)/NMB-003(B) IC CANADA This device contains licence-exempt transmitter(s)/receiver that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:1. This device may not cause interference.2. This device must accept any interference, including interference that may cause undesired operation of the device.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment .
08

Product Introduction
T10 NARWAL
09

What’s Inside
Body

Product Introduction

Robot x 1
(a dust bin included)
Accessory

Base station x 1
(cleaning board, clean water tank, and wastewater tank included)

Vacuuming module x 1

Side brush x 2

Mopping module x 2

Mop x 4

Magnetic strip x 1

=öÃÍ x 1

Power cord x 1

Filter sponge x 2

10

Product Introduction
Product Components
Base station
Floating ball in the wastewater tank
Buckles of the wastewater tank Wastewater tank

Handle of the tank
Buckles of the clean water tank Water inlet Clean water tank

Power interface Wastewater inlet Air intake
Charging electrode Air outlet Water jet
Pumping port

11

Product Introduction
Clean water outlet Guide sheave
[LÍlÍþ Cleaning board
12

Product Introduction
Robot
=öÃÍ Robot operation Âþ IR obstacle evading sensor Charging electrode Collision bumperr
13

yèÉÍßåÍÂ

Cover mouth
Upper cover of the robot LIDAR
Loudspeaker (air outlet on the other side)

Wall sensor
ýßåÍ øèÍþ
Vacuum port øèÍþ «Í

Product Introduction
Caster wheel Vacuuming module installation interface
Mopping module installation shaft
øèÍþ Wheel
14

Product Introduction

“Âèþ Dust bin opening Dust bin handle
«ÃýèþàýÉøÍ
Side brush
TèþàýÉøÍ
Handle Mop sticker

Filter replacement buckle Filter
Installation magnet Cover mouth Vacuum port Vacuuming module installation shaft
Mopping module installation interface Mop

15

Product Introduction
[åÍ«ÃÃÍèÍ Magnetic strip: Isolates areas that are not to be cleaned (where the robot may get Ãö«ÃååÍý«àþÍèÃè«øþàåÍ entrance or the boundary ß«Í«å«Í«ÍÃèÃ«Í«ß isolation. The magnetic strip can be trimmed to the desired length.
Magnetic strip
Filter sponge: Used to replace the sponge currently used in the clean water «þö«þÉøÍ«èÃø«Íý«ÍèþåÍl«Í
Filter sponge Clean water tank
16

Product Introduction
[Í«èþr«þÍø
[Í«èþà«þÍøßåÍ uÍÍÂþ rlÍø y«Âþ Loop indicator

þ@þÉèë uÍÍÂþ
Loop indicator

[Í«èþ«þÉ7þÃèþ

Press and hold for 3 seconds to reset the robot
Press and hold for 2 seconds to start/stop
a.Press and hold for 2 seconds to end current task b.Short press to pause/resume

rÍÂåÂþ«þÉåøÉß&þÍ þÍlöÃþà«èþýÉÍÍÍè7è

Steady white: Stand-by
Breathing purple: Suspended

Steady purple: Working
Breathing red: Fault

17

[Í«èþà«þÍøßåÍÉÃöèþà«èþ
Loop indicator 7þÃèþÂþ

Product Introduction
OLED screen y«Âþ

þ@þÉèë 7þÃèþÂþ y«Âþ
7þÃèþÂþ y«Âþ
Loop indicator

[Í«èþ«þÉ7þÃèþ Short press: Recall to/Exit from the base station

Press and hold for 2s: Start creating a map Short press: Start/Pause a task

Press and hold for 2s: Forcibly end the current «ö«þÉà«þÉÂrÍÂåÂþß 2s: Enable or disable the child lock

Steady white: Stand-by
Breathing purple: Suspended

Steady purple: Working
Breathing red: Fault

@ÃþþåÍ[O&”ÃÍÍþ
8CEWWOKEQP Shows the current cleaning state

/QRKEQP
Shows the current cleaning state

%JCTIKPIKEQP Indicates the robot properly contacts with the charging electrodes of the base station

$CVVGT[KEQP Shows the current «ÍøÍLÍø

%JKNFNQEMKEQP Indicates that the panel of the base station has been enabled
%JKNFNQEMKEQP Indicates that the panel of the base station has been locked
18

PRODUCT USAGE
PRODUCT USAGE
19

PRODUCT USAGE
APP Operations and Guidance
You can also unlock more advanced functions through the APP. The following introduces how to download the APP and connect the robot.

Download APP
1. Scan the preceding QR code to download and register with the APP.

2. Tap to add the robot and åÍþÃþàÍ the þÍlörèÃþàèþàåÍþÍlöøÍ«Í make sure: åÍÂèþÍÉþåÍÂþèþÉèëè steady on); å«LÍ«ÃÃÍåýÍè7è åþÍèÃþþÍÃÍÉåýÍè7è
20

PRODUCT USAGE

3.Return to the APP and wait for the þÍlöÃþà«èþÃýøÍÍ

4.Network connection success

21

PRODUCT USAGE
Precautions
yè«ÂøÍßèþÉÃøÍ«þèþà[UO”þÍÉÃå«Íþ«øÃþèÍþþr areas (couch or window), high-rise areas, commercial or industrial environments.

1.Do not use in suspended areas (duplexes or top of furniture) without a fence.

2.Do not place any object (human or pet) on a static or running robot.

3.«LèÉèþôöÍÍå«èþàÍ other parts of the body away from the mop, side brush, LIDAR, vacuum port, or cleaning board of the robot.

4.If you don’t want the robot to enter the carpet area or areas with valuables during cleaning, set åè«Í«««þøèýè«Í«««Ãå«ý«àþÍèà strip to keep the robot away from it to avoid property damage.

5.Do not let the robot pick up hard or sharp objects.

6. Keep the robot away from heat or water sources (such as heating radiators and taps).

22

PRODUCT USAGE
Operating Your Robot 7.Do not operate the robot with an opened upper cover. Otherwise, the robot will be damaged. 8.To move the robot, hold both sides of the robot tight and lift it upward vertically. 9.”þøèßåÍ«ͫèþlèååÍÂèþèèþëÍå«åÍÂý«øè 10.Persons (including children) with reduced physical, sensory, or mental capabilities must be given supervision or instruction by a guardian concerning the use of the product. 11.”þÍåÍ««øÍ«Íþèþis necessary when children or pets are nearby. Keep the robot away from them. 12.Do not place the vacuuming module, mopping module, and other parts in areas accessible to children. 13.Do not place the packing parts (bags or foam) in areas accessible to children. 14.Do not use your robot to clean shaggy carpets. 15.”þÍÂÃøÍ«þ«þåèþàå«èÂþèþàÃå«Ãèà«ÍÍÍþÉ 16.Do not use the mopping module on carpets. 17.øÍ«þý«èþ«èþåÍ«þÉåÍ«ͫèþþø«ßÍþèþàåÍlÍ and disconnecting the power cord. 18.Do not use a wet cloth or any liquid to wipe any part of the robot body. 19.”þÍ«þåèɫ«ÍèÍÃå«àÍÃå«àèþàÂ«Í 20.”þÉè«ÍýÂøÍÍ«èÍÃþàÍåÍ«ͫèþÂ«Í 21.”þÉè«ÍýÂøÍÍ«èÍÃþàÍåÍ«ͫèþÂ«Í 22.If the power cord is damaged or broken, stop using the product and contact customer service. 23.«þåèÉÃÍþÍå«åÍÂèlÍÍÉ«þÉÍÃýýÍþÉ packing it in the original package.
23

PRODUCT USAGE
Before use
1.uÍýLÍèÍýþåÍÃå«lÍÃÉÃøåÍ«þÉý«à«èþÍÍLÍþ the robot from being entangled during operating. If entangling happens, power outage, item damage, cable weariness, and robot fault may occur.
2.@ßåÍÍèßþèÍßåÍ«ýÍåÍèàå«åÍÂÍåÍßþèÍ««þøèýè area to prevent the robot from being blocked.
$QF[JGKIJV 3.The robot can surmount up to 1.5 cm. If the doorsill exceeds 1.5 cm, the robot cannot enter the room.
5WTOQWPVJGKIJV 24

PRODUCT USAGE
4.If you don’t want the robot to enter the carpet area or areas with valuables during cleaning, Íåè«Í«««þøèýè«Í«««Ãå«ý«àþÍèÃèßèø«èþ
/CIPGVKE UVTKRG
5.It is recommended that the robot be used in two-storey rooms with a fence or magnetic strip presence.
Magnetic stripe

PRODUCT USAGE

ýþÍþ@þ«øø«èþ«þÉþèþ«øø«èþ

Installing the vacuuming module:
@þÍåÍlÂÃöøÍ«åÍÂýß the vacuuming module into the slot and click them in.

Uninstalling the vacuuming module:
Lift upward the cover and remove the vacuuming module.

Installing the mopping module:
Align the installation interface of the mopping module with the installation shaft and rotate the module until it clicks in.

Uninstalling the mopping module:
Hold the handle of the mopping module and lift upward to remove it.

25

26

PRODUCT USAGE

Insta lling the dust bin:

Uninstalling the dust bin:

Align the dust bin to the groove, press the handle downward to tuck the dust bin in.

After the dust bin handle is taken out, lift it upward to remove the bin.

Installing the clean water tank/ wastewater tank:
Install the clean water tank on the right side of the base station and the wastewater tank on the left of the base station.

Removing the clean water tank/ wastewater tank:
Open the upper cover of the base station and take out the tank.

water tank

water tank

wastewater tank

wastewater tank

27

On First Use
1.Positioning the base station To optimize the cleaning performance, please place the base station against a wall of the room, maintaining a minimum clearance of 0.5 m on both sides, and 1.5 m in front.

PRODUCT USAGE

2.Connecting the base station to the power supply
Take the power cord out of the accessory box, and connect one end of the cord to the rear jack of the base station and the other to a power outlet. (Please plug in the power cord tightly to avoid poor contact)

28

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