1MORE ES303 ComfoBuds 2 True Wireless Earbuds User Manual

June 6, 2024
1more

1MORE ComfoBuds

1MORE MUSIC APP

https://www.1more.com/app.htm

For users outside mainland China, please download the 1MORE MUSIC APP for product upgrades and additional features.

In The Box

Placement

Power

Power On: Uncover the charging case, the headphones will turn on automatically.
Power Off: Put the headphones back into the charging case and close the lid, they will automatically turn off and start charging.

  • Above functions are available for either earbud in individual or Stereo mode.

Headphones Pairing

The headphones will automatically pair to each other after the lid is open when they are in the case.

Bluetooth Pairing To The Device

  1. To connect to your device during the first use, turn the headphones on to enter pairing mode. Headphones will power off if not paired to a device within 3 minutes.
  2. After the first successful pairing, headphones will automatically connect to your device.
  3.  To pair with a new device: put headphones back into the case, press and hold the pairing button for 3 seconds when powered on (no music or phone calls) to re-enter pairing mode.
  • Above functions are available for either earbud in individual or Stereo mode.

Charging Methods

With the Type-C cable, a full charge will take around 80 minutes. And the green light of the charging case indicates full battery.
With the charging case, a full charge will take around 85 minutes. The red light of headphones turning off indicates charging is complete.

Battery Notification

LED indicator for the low battery: when there is 25-30 minutes of use left, you will hear the notification sound, and the LED indicator will flash red.

When the case battery is too low on charge, the LED indicator will flash red.

Tap Controls

Phone calls and music can be controlled by tapping the outside of the earbuds.

  • To decline a call, please operate on a paired mobile phone.
  • To change a song or control volume, please set up on 1MORE MUSIC APP or operate on paired mobile phone or device.
  • Above functions are available for either earbud in individual or Stereo mode.
  • Above functions may vary with different devices.

Smart Playback

Automatically pause music when taking out your headphones, and resume once you put them back on.
To turn off Auto-Play, connect the headphones to the 1MORE MUSIC App and change in the settings.

Extra Functions

  1. If the headphones cannot pair normally when powered on, open the case and quickly click the pairing button 3 times to reset the Left & Right pairing process.

  2. To unpair the cellphone:
    Put both the Left & Right headphones into the case and press/ hold the pairing button for 8 seconds.

  3. OTA Firmware Update: this can be done synchronously with 1MORE Music APP when the Left and Right headphones’ Bluetooth are paired to each other.

  • Functions of 1MORE MUSIC APP may vary with different cellphones or operating systems. For more details, please contact our customer service.

1MORE (1) Year Limited Warranty

1MORE warrants to the original retail purchaser that this product is to be free from defective materials and workmanship for a period of one year from the date of purchase if it is properly used and maintained. If this product proves defective in either material or workmanship, 1MORE, at its option, will (a) repair the product with new or refurbished parts, or (b) replace the product with an equivalent new or refurbished product, at no charge for parts or labor. If the product model is no longer available and cannot be repaired effectively or replaced with an identical model, 1MORE at its sole option may replace the unit with a current model of equal or greater value. In some cases, modiFIcation to the mounting surface may be required where a new model is substituted. 1MORE assumes no responsibility or liability for such modiFIcation. TO OBTAIN A REPAIR OR REPLACEMENT UNDER THE TERMS OF THIS WARRANTY, PLEASE RETURN TO THE ORIGINAL DEALER FIRST AND THE ORIGINAL DEALER SHALL REPAIR THE PRODUCT WITH NEW OR REFURBISHED PARTS OR REPLACE THE PRODUCT WITH AN EQUIVALENT NEW OR REFURBISHED PRODUCT. You will be required to submit proof of purchasing details, including but not limited to a receipt or sales invoice.
Return shipping for exchanges/repairs is the sole responsibility of the original retail purchaser.
Limitations:

  • This limited warranty does not cover the failure of the product resulting from improper installation, misuse, abuse, accident, neglect, mishandling, wear from ordinary use, or environmental deterioration.
  • This limited warranty does not cover cosmetic damage, including paint damage, or consequential damage to other components or premises which may result for any reason from the failure of the product.
  • This limited warranty is null and void for products not used in accordance with 1MORE’s instructions.
  • This limited warranty is null and void for products with altered or missing serial numbers and for products not purchased from an AUTHORIZED dealer.
  • This limited warranty terminates if you sell or otherwise transfer this product to another party.

We Appreciate Your Business

We know you will enjoy the new 1MORE headphones as much as we do. At 1MORE, we value your satisfaction. If you would like more details on this product or any of our other products, please visit us online by scanning the QR code. Go to www.1more.com and sign up for VIP, and 1MORE will treat you like one.
Tips

  1. Please read this instruction manual carefully and retain for future reference.
  2. Please fully charge the battery before first use.
  3. If the headphones have been unused for more than 3 months, we recommend that you charge them. This will improve battery capacity.
  4. Only use charging cables and adapters that are FCC (Federal Communications Commission) approved.
  5. In dry environments, static electricity may numb your ear. This is not related to the quality of the product.

Safety Information

  1. Never disassemble the headphones. There are no user-serviceable parts inside.
  2. Do not expose the headphones to temperatures below 32 °F (0 °C) or to temperatures above 113 °F (45 °C).
  3. Do not use headphones in a thunderstorm storm. This could prevent the headphones from working properly, and also increase your chance of being electrically shocked.
  4. Do not use oil or any volatile liquid to clean this product.
  5. Do not listen at high volumes for extended periods of time.
  6. Do not use headphones in traffic. Do not use the headphones any time it would be dangerous to be unaware of noises around you.
  7. Adult supervision is required for children of age 6 and under.

FAQ

  1. Why the headphones cannot be turned on?
    Check if your headphones have enough battery life. If not, please charge them for at least 30 minutes.

  2. Why the headphones cannot connect to my cellphone, or take a long time to connect?

  1. If the earbuds cannot pair to one another, and only one earbud will pair with your cellphone, then put both buds back into the charging case and quickly press the pairing button 3 times, click the device name, they should now pair correctly to the phone.
  2. To pair the earbuds to a new cellphone, simply place them into the charging case and depress the pairing button for 3 seconds. Then click the new device name and pair with the new cellphone.
  1. Why the headphones cannot play music after successfully connecting to my Android device?
    After pairing successfully, on the Bluetooth menu of your device, tap the icon on the right of your device name and make sure the “Media Audio” option is on.

  2. Why there is no sound from the headphones while making phone calls after successfully connecting to my Android device?
    After pairing successfully, on the Bluetooth menu of your device, tap the icon on the right of your device name and make sure the “Phone Audio” option is on.

  3. Why the Bluetooth connection is not stable and causes some interruptions?

  1. Try shortening the distance between your headphones and device. Avoid solid barriers in between.
  2. Please keep away from strong interference sources, such as Wi-Fi and GPRS.
  3. Please make sure the Bluetooth antenna of your device is not blocked.
  1. Why some control functions do not match those in the manual while using third-party music/video player Apps?
    Your operating system and the third-party music/video player apps may have different settings for the in-line remote control functions. We recommend that you use the music/video player apps that your device has originally provided.

  2. I turned the headphones up to the maximum volume, but why does the actual volume still sound low?
    In different operating systems, especially some Android systems, the headphones, and your device have separate volume control systems. Please adjust the volume controls on both the device and the headphones according to your preference.

  3. Why are my headphones not able to connect to 1MORE MUSIC APP for primary use?
    For Android users, please click “Allow all the time” to access to the location information of your device when entering the 1MORE MUSIC APP. Or adjust this option in your settings for this app.

  • For more detailed product FAQs, please visit the product support section under www.1more.com 

WEEE
Electrical and electronic equipment, parts, and batteries marked with this symbol must not be disposed of with normal household wastage, it must be collected and disposed of separately to protect the environment.
Your 1MORE retailer will advise you of the correct way of disposal in your country.
Safety Caution
Do not expose batteries or battery packs to excessive heat such as sunshine, fire or the like.
CE
Declaration of Conformity Hereby, Tiinlab Acoustic Technology Limited declares that the radio equipment type Wireless Headphones of ES303 is in compliance
with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.1more.com
EU regulatory conformance:
RF exposure information: The EIRP power of the device at maximal case is below the exempt condition, 20mW specified in EN62479: 2010.
RF exposure assessment has been performed to prove that this unit will not generate the harmful EM emission above the reference level as specified in EC Council Recommendation(1999/519/EC).
Declaration for EU Compliance
Operation Frequency/Max. EIRP: 2402-2480MHz, Max. 9dBm.
Operation temperature: 0-45°C

Warning
Replacement of a battery with an incorrect type that can defeat a safeguard (such as catching fire, explosion, leakage of corrosive electrolyte etc);
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion; Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas, and A battery subjected to the extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
The symbol indicates DC voltage.
RECYCLING

This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE).
This means that this product must be handled pursuant to European directive 2014/53/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.
hearing damage To prevent possible hearing damage, do not listen at high volume levels for long periods.

FCC
The device has been evaluated to meet general RF exposure requirements, The device can be used in portable exposure conditions without restriction. Federal Communication Commission (FCC) Radiation Exposure Statement Power is so low that no RF exposure calculation is needed.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or changes to this equipment. Such modifications or changes could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

The SAR limit of USA (FCC) is 1.6 W/kg for head averaged over one gram of tissue. Device types ES303
(FCC ID: 2ASDIES303-R, FCC ID: 2ASDIES303-L ) has also been tested with 0mm against this SAR limit.

Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier:
Trade Name: 1MORE
Model No.: ES303
Responsible Party – U.S. Contact Information
1MORE USA, Inc.
Address: 10225 Barnes Canyon Road, Suite A202, San Diego, California, 92121
Tel: 1-855-551-6673
E-Mail: support@1moreusa.com

Model: ES303
Headphone Weight (Single): 3.8 g
Case Weight: 28.9 g
Product Weight: 36.5 g
Headphone Size: 39.25 × 17.92 × 18.7 mm
Case Size: 68.8 × 30 × 26.7 mm
Impedance: 30 Ω
Wireless Range: 10 m
Headphone Battery Capacity (Single): 35 mAh
Case Battery Capacity: 410 mAh
Headphone Charging Time: 85 mins
Case Charging Time: 80 mins
Battery Life

  • Headphones fully charged
    Playback Time: 4 hours*
  • Headphones and case fully charged
    Playback Time: 18 hours*
    Bluetooth: Bluetooth® 5.0
    Bluetooth Protocol: HFP / A2DP / AVRCP
    Input: 5V 0.5A
    Working Temperature: 0 ℃ ~ 45 ℃
    Frequency Band: 2.400 GHz ~ 2.4835 GHz

The specifications are acquired from laboratory-tested data.

  • The playback time, tested under the laboratory condition of AAC format and 50% volume, may vary with different device settings, environments, usage, and other factors.
    Manufacturer: Twinlab Corporation
    Address: No. 3333, Liuxian Avenue, Tower A, 35th Floor, Tanglang City,
    Nanshan District, Shenzhen, China
    Product information can be found at www.1more.com
    Made in China

https://www.1more.com/app.htm

Add: No. 3333, Liuxian Avenue, Tower A, 35th Floor,
Tanglang City, Nanshan District, Shenzhen, China

References

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