HIKMICRO G Series Handheld Thermography Camera User Guide

June 6, 2024
HIKMICRO

HIKMICRO G Series Handheld Thermography Camera

HIKMICRO G Series Handheld Thermography Camera

Brief Description

Handheld Thermography Camera is a camera with both optical images and thermal images. It can do thermography, distance measurement, video recording, snapshot capturing, alarm, etc. The built-in
high-sensitivity IR detector and high-performance sensor detects the temperature change and measure the real-time temperature. The temperature measurement range is – 20 °C to 650 °C (- 4 °F to 1202 °F) with the accuracy of ± 2 °C (± 3.6 °F) or 2%. It helps the users to find the risky part and lower their property loss.
You can use HIKMICRO Analyzer to analyze pictures offline, and generate a report. Or you can scan the QR code below to install the HIKMICRO Viewer App, and then you can view live view, capture, and recording on your phone.

HIKMICRO G Series Handheld Thermography Camera-1

Appearance

HIKMICRO G Series Handheld Thermography Camera-2

Note: The warning sign is under the laser and on the left of the device.

HIKMICRO G Series Handheld Thermography Camera-3

Charge Device

After the device starts up, the OSD (on-screen display) shows the battery status. When the battery is low, charge the device and ensure it works properly.
For the first charge, charge the device for 10 hours when the device is turned on.
Note:

  • The built-in cell battery that powers the real-time clock (RTC) of the device may drain during longtime transportation or storage. It is recommended to recharge the RTC battery for the well-functioning of the device clock.
  • To fully charge the RTC battery, the following requirements should be met:
    a) The rechargeable lithium batteries should be installed on the device.
    b) The device should keep working for more than 10 hours before shutting down.

Charge Device via Cable Interface Steps

  1. Lift the cover of interface.
  2. Plug in the cable, and charge the device.

Charge Device via Charging Base

HIKMICRO G Series Handheld Thermography Camera-4

Steps:

  1. Hold the device, and press both battery lock catches of the device.
  2. Hold the lock catches, and draw the battery base to take out the battery.
  3. Insert the battery into the charging base. You can see the charging status via the pilot lamp on the charging base.
  4. When the battery is fully charged, draw the battery from the charging base.
  5. Insert battery into the device.
    Note: You need to purchase charging base.

Mount Protective Cover

Attach the protective cover when the device is not in use.

Steps

  1. Align the threaded hole of the device with the mounting hole of the lens cover.
  2. Insert the screw, and rotate it clockwise to fix the lens cover.
Mount Interchangeable Lens (Optional)

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Steps

  1. Turn the decorative ring 38˚ anticlockwise.
  2. Remove the decorative ring.
  3. Align the two red spots on the interchangeable lens and the device, and then rotate the interchangeable lens clockwise to finish mounting.
  4. Rotate the interchangeable lens clockwise to fix it.

User Manual

Legal Information

© 2021 Hangzhou Microimage Software Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the HIKMICRO website (www.hikmicrotech.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Trademarks Acknowledgement

HIKMICRO and other HIKMICRO’s trademarks and logos are the properties of HIKMICRO in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.

LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKMICRO MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKMICRO BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKMICRO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKMICRO SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKMICRO WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV techniciaan for help
    This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.

FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information
see:www.recyclethis.info.

Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. this device may not cause interference, and
  2. this device must accept any interference, including interference that may cause undesired operation of the device.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

Safety Instruction

These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.

Laws and Regulations

  • Use of the product must be in strict compliance with the local electrical safety regulations.

Transportation

  • Keep the device in original or similar packaging while transporting it.
  • Keep all wrappers after unpacking them for future use. In case of any failure occurred, you need to return the device to the factory with the original wrapper. Transportation without the original wrapper may result in damage on the device and the company shall not take any responsibilities.
  • Do not drop the product or subject it to physical shock. Keep the device away from magnetic interference.

Power Supply

  • The input voltage should meet the Limited Power Source (5 VDC, 940 mA ) according to the IEC61010-1 standard. Please refer to technical specifications for detailed information.
  • Make sure the plug is properly connected to the power socket.
  • DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards caused by overload.

Battery

  • The built-in battery cannot be dismantled. Please contact the manufacture for repair if necessary.
  • DO NOT charge other battery types with the supplied charger. Confirm there is no flammable material within 2 m of the charger during charging.
  • For long-term storage of the battery, make sure it is fully charged every half year to ensure the battery quality. Otherwise, damage may occur.
  • DO NOT place the battery near heating or fire source. Avoid direct sunlight.
  • DO NOT swallow the battery to avoid chemical burns.
  • DO NOT place the battery in the reach of children.
  • When the device is powered off and the RTC battery is full, the time settings can be kept for 15 days.
  • In the first use, power on the device and charge the RTC battery with the lithium battery for more than 10 hours.
  • The battery voltage is 3.6 V, and the battery capacity is 6700 mAh.
  • The battery is certified by UL2054.

Maintenance

  • If the product does not work properly, please contact your dealer or the nearest service center. We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.
  • A few device components (e.g., electrolytic capacitor) require regular replacement. The average lifespan varies, so periodic checking is recommended. Contact your dealer for details.
  • Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary.
  • If the equipment is used in a manner not specified by the manufacturer, the protection provided by the device may be impaired.
  • We recommend you send the device back for calibration once a year, and please contact the local dealer for the information on maintenance points.
  • Please notice that the current limit of USB 3.0 PowerShare port may vary with the PC brand, which is likely to result in incompatibility issue. Therefore it’s advised to use regular USB 3.0 or USB 2.0 port if the USB device fails to be recognized by PC via USB 3.0 PowerShare port.

Using Environment

  • DO NOT expose the device to extremely hot, cold, dusty, corrosive, saline-alkali, or damp environments. Make sure the running environment meets the requirement of the device. The operating temperature shall be – 20 °C to 50 °C (-4 °F to 122 °F), and the operating humidity shall be 90% or less.
  • This device can only be safely used in the region below 2000 meters above the sea level.
  • Place the device in a dry and well-ventilated environment.
  • DO NOT expose the device to high electromagnetic radiation or dusty environments.
  • DO NOT aim the lens at the sun or any other bright light.
  • When any laser equipment is in use, make sure that the device lens is not exposed to the laser beam, or it may burn out.
  • The device is suitable for indoor and outdoor uses, but do not expose it in wet conditions.
  • The level of protection is IP 54.
  • The pollution degree is 2.

Technical Support

  • The https://www.hikmicrotech.com portal will help you as a HIKMICRO customer to get the most out of your HIKMICRO products. The portal gives you access to our support team, software and documentation, service contacts, etc.

Emergency

  • If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center.

Laser

Warning: The laser radiation emitted from the device can cause eye injuries, burning of skin or inflammable substances. Prevent eyes from direct laser. Before enabling the Light Supplement function, make sure no human or inflammable substances are in front of the laser lens. The wave length is 650 nm, and the power is less than 1 Mw. The laser meets the IEC60825-1:2014 standard.

Laser maintenance: It is not necessary to maintain the laser regularly. If the laser does not work, the laser assembly needs to be replaced in the factory under warranty. Keep the device power off when replacing laser assembly. Caution-Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Manufacture Address
Room 313, Unit B, Building 2, 399 Danfeng Road, Xixing Sub-district,Binjiang District, Hangzhou, Zhejiang 310052, China
Hangzhou Microimage Software Co., Ltd.
COMPLIANCE NOTICE: The thermal series products might be subject to export controls in various countries or regions, including without limitation, the United States, European Union, United Kingdom and/or other member countries of the Wassenaar Arrangement. Please consult your professional legal or compliance expert or local government authorities for any necessary export license requirements if you intend to transfer, export,
re-export the thermal series products between different countries.

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E-mail: info@hikmicrotech.com
Website: https://www.hikmicrotec

References

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