SERENE innovations CA-360Q Visual Alert System User Manual

June 6, 2024
SERENE innovations

SERENE innovations CA-360Q Visual Alert System

Features:

  • 2.4GHz Wireless Smart-Code Technology
    • 360 full coverage of your entire home
  • Advanced Visual alert system alerts you to daily sounds:
    • Alarm clock
    • Baby’s crying
    • Doorbell
    • Motion Sensor
  • Multiple alerting outputs:
    • Loud speaker
    • Bright flasher
    • Bed shakers
    • Phone / cell
    • Weather alerts (external alarm)
    • Audio alarms
    • SOS paging and more
    • Visual icons
    • Alerting accessory
  • Dual alarm settings (12/24-hr format)
  • Auto clock-dimming for a softer display at night
  • Dual bed shaker output jacks
  • Wireless Smart-Code technology supports thousands
  • of systems
  • Internal antenna design for long range operations
  • Analog phone jacks for landline telephone ringing
  • Output jack to control a 100 watt max. lamp module (optional) Use 520 Hz square-wave technology for maximum audio alert output
  • Built-in bright flashlight (with brightness control)
  • 2-way SOS (help) paging
  • Simple installation – just plug and use
  • Battery back-up ( 4x AA NiMH)
  • AC adapter 110/240 VAC, 50/60 Hz operation
  • 7 days full function battery back-up
  • Contemporary design with large 5” color display
  • User select color for icons and clocks
  • Intuitive alerting icons
  • User select show/hide main clock
  • Multiple language alert announces
  • Ignore accessories (in master mode Only)
  • Main power lost warning
  • Option to detect unregistered CA-AX audio sensors
  • Lost contact / Low battery warning on registered CA-AX sensors

Important Safety Instructions:

When using the Sereonic Alert Model CA-360Q, in order to reduce the risk of fire should always be followed, including the following:

  1. Read all instructions before using alliance.
  2. Do not mount or place Master-Unit on a small surface. Metal surfaces can reduce wireless signal transmission.
  3. This product uses rechargeable batteries. Do not use non-rechargeable batteries as charging of t his type can cause battery leakage.
  4. Always disconnect phone cord from wall jack before chang-ing /installing batteries.
  5. To reduce injury risk, close supervision is necessary when appliance is used near children.
  6. Do not contact moving parts or exposed metal surfaces.
  7. Only use attachments recommended / sold by the manu-facturer.
  8. Do not use outdoors. Do not use near water.
  9. To disconnect device, remove attached plugs from the device.
  10. Do not unplug the unit by pulling the cord – grasp plug, not cord.
  11. Unplug unit from outlet when not in use / before servicing or cleaning.
  12. Do not operate an appliance with a damaged cord or plug; do not operate any appliance after it malfunctions, is dropped or damaged in any manner. Return appliance to nearest authorized facility for examination; repair or electri-cal / mechanical adjustment.
  13. Avoid using telephone products during electrical storms. There’s an electrical shock risk from lightning.
  14. Do not use telephone to report a gas leak while in the vicinity of the leak.
  15. specification of the product are subject to change without notice

General Description:

Model CA-360Q is an advanced wireless visual alert system for the general public and specially geared for hard-of-hearing (HOH). It has a dual-alarm clock with a 5 inch (diagonal) color graphics display, and uses exclusive Smart-Code technology and operates in the 2.4 GHz band. This technology offers a fast response and long-range operation. It can support thousands of systems without the need for channel-setting switches. The system alerts users to multiple different household bed-shaker, large visual icons, and digital voice speech. The display icon shows the name of the alert activation (optional accessories purchased separately). basic system setup can have only one (1) CA-360Q unit as the master, and multiple remote receivers. Additional wireless sensors, bed-shakers, and remote receivers may register to the CA-360Q master unit before they can be recognized (See later “Adding Extra Wireless Sensor Accessories” section). The CA-360Q, with its new system menu, provide the user options to change some of the visual parameters, such as showing / hiding the main clock, change clock colors, changing icons color, change alerting tones, and change voice speech-language.

Package Contents:

unpacking and remove itemsfrom the boxconfirm all the itemsare included before disposing of the shipping box.

Items included are:

  • 1 – Sereonic Alert CA360Q
  • 1 – User’s Guide
  • 1 – Telephone Cable
  • 1 – AC adapter
  • Batteries (user-provided)

Unit Overview:

FRONT VIEW

BACK VIEW

Display Details:

Display Detail Description
  1. Alarm-1 icon and set time.
    • Press Alarm-1 button once to turn on/off the alarm.
    • When turned on, use the (for hour) and (for minutes) to set the alarm time while it is blinking. The time is set when blinking stopped.
  2. Detection of unregistered CA-AX audio transmitter icon
    • Press SPK+Alarm-2 buttons for 2 seconds to enable/disable.
    • When this function is disabled, the CA-360Q will only sound alerts to its registered CA-AX audio transmitters. Default is Off.
  3. Alarm-2 icon and set time.
    • Press Alarm-2 button once to turn on/off the alarm
    • When turned on, use the (for hour) and (for minutes) to set the alarm time while it is blinking. The time is set when blinking stopped.
  4. System mode icon – (M)aster or (S)ub (remote)
  5. Power and battery status icon
    • Show low battery status on registered CA-AX (audio sensor)
  6. Motion detect alerts enabled icon
    • Press “SPK”+“MODE” buttons for 2 seconds to enable/disable.
    • When function is disabled, the unit will not sound the alert on registered CA-MX (motion sensor) is triggered. Default is Off.
  7. Bed shaker connection icon
    • The number 1 or 2 shows which bed shaker is connected. Bed shaker-1 will shake when alarm-1 is on.
    • Bed shaker-2 will shake when alarm-2 is on.
    • Both shakers will shake when an accessory alert is received.
  8. Voice speech enable icon
    • Press MODE button for 3 seconds to change voice language.
  9. Speaker volume level – Off – Low – High
    • Press SPK button once to change the speaker volume setting.
  10. Main clock
    • Press CLOCK button for 2 seconds to show / hide the clock.

Installation:

  1. Install four AA size rechargeable NiMH batteries in battery compartment at bottom of unit.
    Warning: Do not use regular batteries, as charging of this type can cause batteries to leak and damage to the unit.
    Note: The CA-360Q will operate without batteries, but installing batteries is highly recommended to continue system operations in case of a power outage.

  2. Plug AC adapter into outlet and connect the plug to the unit. Connect bed shaker to SHAKER-1 output jack.

  3. Press the SPK button to set the volume (speaker icon).

  4. Verify the “M” indicator is shown. Default is master mode.

Land Line Telephone Connection:

  1. Connect an analog telephone to the PHONE OUT jack on the back.
  2. Connect a telephone cord to the LINE IN jack on the back of the unit.
  3. Place a call to the telephone number corresponding to the connected telephone line.
  4. Verify that all alerting outputs – display icon, flasher, ring tone, and bed shaker (if connected) – respond correctly while the telephone is ringing.
  5. Verify that by answering the call (from any telephone), all alerting outputs will stop.
Quick Self Test:
  1. Press SOS button once on top of the unit. Verify that alert outputs (speaker, voice, flasher, shaker and alert icon display) lasts for about 45 seconds, then stops.
  2. Press RESET button can stop at any time.
  3. Verify that the flasher can be toggled ON and OFF using the RESET button.

Voice Announce Language Select

  1. Press the MODE button for about 3 seconds. The display will show the available language list with the current language selec-tion highlighted.
  2. Use the buttons to scroll and press MODE again to select. If no voice speech is preferred, select Off from the list. The speech icon with an “X” will be shown for no voice announce-ments.
  3. If there are remote receivers in the system, this new selected language will be updated.

Set The Clock:

Press the  (UP) button for 2 seconds to start.

  1. Use the buttons to select 12/24 format, then press MODE.
  2. Use the UP button to change the hour, and the DOWN button to change the minutes. The hours and minutes will continue to scroll when you press the buttons.
  3. Press mode or REST button when finished clock is set

Set Alarm Time :

  1. Press Alarm-1 or Alarm-2 button once to enable the alarm. The alarm icon and time will blink. Use the (for hour) and (for minute) to change the alarm time if needed. The new alarm time willbe set when it stops blinking.
  2. When the alarm is on, the unit will sound and the connected shaker will shake for 45-seconds, then stops for a 5 minute snooze period.
  3. This snooze pattern will repeat for up to one (1) hour. Press and hold the RESET button for 2 seconds will stop further snoozes.
    Note: SHAKER-1 and SHAKER-2 output jack corresponds to Alarm-1 and Alarm-2 individually, but BOTH jacks will be active during alerts.

Connect to an External Lamp (Model CA-LX)

Sereonic Alert CA-360Q can control an external lamp via an optional external lamp module (Model CA-LX, purchased separately). User can control the lamp ON/OFF using the RESET button on top of the unit. The operation of this lamp is synchronized with the flasher.
Note: The external lamp must be left in the ON position, and the lamp must be incandescent type using less than 100 watts.

RESET (Multi Function Button):
The RESET button behavior under different conditions:

  1. During alarm clock , press once will stops alarm sounds and starts a 5-minute snooze, or press for 2 seconds will stop further snoozes.
  2. In normal operations, press once will turn the flasher On / Off.
  3. In battery mode, press once will turn display on for 3 seconds.
  4. In menu setting, press once will exit the menu.
  5. During alert alarms, press once will stop it, and reset all receiv-ers.
  6. Accessory low battery icon and warning message appeared: press once will clear the message for 12 hours, and if press for more than 6 seconds, the CA-360Q will temporary ignore the condition until the next accessory check-in signal is received.

Special Note when CA-360Q running as a Remote Receiver:
When CA-360Q operates as a remote receiver, it can ONLY paired to a CA-360Q master unit, and cannot paired any accessories to itself. While the CA-360Q is in remote receiver mode, some critical system settings will be passed down from the master unit, and will not be available to change. For normal operations, the user must perform a system reset to convert the CA-360Q back to a master mode.

Energy Saving Mode
Press the Light Control button (rear) for about 6 seconds. The display will be turned off and the unit will operate in battery mode (with ac power attached). Press any button will cancel the mode.
All alerting functions are active during the energy saving mode.

Adding Extra Wireless Sensor Accessories to the system:
  1. A new wireless sensor (example: a wireless doorbell) must be learned (registered) into the CA-360Q unit before it can be recog-nized.
  2. Press and hold the SOS/PAIR button for 6 seconds until it beeps and display “LEARN”, and the current accessories list.
  3. Press and hold the new accessory’s test button for about 6 seconds until the CA-360Q sounds, displayed the accessory name , and then added to the accessory list.
  4. While still in the learn mode, repeat step 3 above to learn another accessory. Press the RESET button to exit when finished
  5. Test the new wireless accessory by pressing its test button. If the CA-360Q sounds the alarms, the learning was successful. If not, repeat the steps above and learn the accessory again.
Wireless Accessory Max Number Allowed
CA-AX 10
CA-BX 3
CA-CX 1
CA-DB or CA-DX or CA-DXH 4 Any combination
CA-MX 3
CA-NOAA 1
CA-PX 10
CA-RX 10
CA-SOS 4

. Special Warning Message from CA-AX
Since the CA-AX (audio sensor) is primarily associate with detecting CA- 360Q keeps constant monitoring with the registered CA-AX. When the predetermined period has lapsed without receiving a signal from the CA-AX, a low-battery icon with the AX number will appear, and a warning message will be displayed. The message can only be cleared by the Reset button, and will re- appear in 12-hours if the alerting status has not been cleared.

To view accessories registered

Press the MODE button once will display all the accessories learned (registered) with the CA360Q for about 5 seconds.

To Set The Date:
Press the (Down) button for 2 seconds to start.

  1. Use the UP or DOWN buttons to select Year, then press MODE.
  2. Use the UP or DOWN buttons to select Month, then press MODE.
  3. Use the UP  or DOWN buttons to select Day, then press MODE.
  4. Press the CLOCK button once will show the date shortly at any time.

Ignore Select Accessories
This function only applies to CA-360Q in master mode.

  1. Press and hold the SOS/PAIR button for 6 seconds until it beeps and display “LEARN”, and the current accessories list.
  2. Use UP or DOWN  buttons to scroll and select the accessory you want to ignore. Press and hold the SPK+ CLOCK buttons for 2 seconds, and the accessory name will be removed from the list.
  3. Press the RESET TO exit when finished
    Note: CA-360Q unit will not be alarmed by the ignored accessory, but other remote receivers will be alerted by the accessory.

Clear All Accessories
Note: This action clears all accessories registered in the CA-360Q unit ONLY, and will not clear the memory from other remote receivers.

Option 1: (will not reset alarm time)

  1. Press SOS / PAIR button for 6 seconds to enter the LEARN mode.The display will show all the accessories registered.
  2. Press the SOS/PAIR button 16 times in quick successions to clear.
  3. When successful, the display will show no accessories.
  4. Press the RESET button to exit.

Option 2: (will reset alarm time to 12:00)
Perform a system reset function, see in the later section.

SYSTEM MENU

Press SPK + Alarm-1 + DOEN buttons for 2 seconds to initiate

Note: Press RESET at any time will exit the menu

General CA-AX Alerts Enable / Disable

  • Press UP or DOWN button to scroll and highlight this icon
  • Press the MODE button to enable / disable the function. An icon will show on the display when enabled.

When function is enabled, the unit will sound the alerts when ANY audio transmitter (CA-AX) that is in range and has been activated.
Note: The periodic check-in and low battery signals from these non- registered CA-AX units will not be acknowledged by the CA-360Q, so no warning messages will be generated.

Icons Color

  • Use UP or DOWN button to scroll to this icon.
  • Press MODE once. Use or button to scroll and highlight the color choice.
  • Press the MODE button once to confirm
  • The display will return back to the menu.

Note: All icons will be changed to the new color, except the alert icons, low battery icon and the master mode.

Clock Color

  • Use UP or DOWN button to scroll to this icon.
  • Press MODE once. Use or button to scroll and highlight the color choice.
  • Press the MODE button once to confirm
  • The display will return back to the menu.

Voice Announce Language Select

  • Use UP or DOWN button to scroll to this icon.
  • Press MODE once. Use or button to scroll and highlight the choice.
  • Press the MODE button once to confirm
  • The display will return back to the menu.

Alert Tone Select

  • Use UP or DOWN button to scroll to this icon.
  • Press MODE once. Use or button to scroll and highlight the tone A short sample of the tone will be played.
  • Press the MODE button once to confirm
  • The display will return back to the menu.

Exit Menu

  • Use UP DOWN or button to scroll to this icon.
  • Exits menu and returns to clock display.

System Reset

System Default on CA-360Q is Master Mode (M). To change the system mode, it must go through a system reset. All CA-360Q settings and paired accessories will be cleared.
Press SPK + DOWN  buttons for 2 seconds to initiate.

  1. 1.  A two level confirmed is needed  

    The 1st level screen checks if still want to proceed, Use UP or DOWN buttons to highlight the choice, press MODE to select:

    • Check Mark : Yes – Go ahead with system reset.
    • “X” icon : No – Cancel system reset
      Note: Press RESET can cancel at this time.
  2. A 2nd screen will appear, select the MAIN or SUB system mode. Use or button to highlight, and press MODE RESET will select the default selection “MAIN”. (Master)

  3. A system reset is complete. All previous accessories are cleared.

  * “MASTER” mode – square shaped
  * “SUB” (remote) mode – triangle shaped

Technical Specifications:

Accessories for the Sereonic Alert

FAQ:

  1. Must I install batteries in CA-360Q?
    Ans: Batteries are for power outage back-up. The unit works with AC adapter and batteries are optional. It is strongly recommended that you install batteries.

  2. What type of batteries does it need?
    Ans: Please install rechargeable NiMH batteries only. Use of regular or non- rechargeable batteries will cause battery leakage, damage unit, and void the product warranty.

  3. Is it alright to place CA-360Q Master unit on a metal surface?
    Ans: No! Only place it on a non-metallic surface. A metal surface attenuates wireless signal transmission and reduces its operating range.

  4. Is the wireless doorbell water-resistant?
    Ans: Yes, it is water resistant because it is protected with a rubber gasket. However, do not submerge in water.

  5. How long does the doorbell battery last?
    Ans: About 8 to 16 months (depends on how often you used it). Replace battery when its transmit indicator becomes dim or if its operation becomes less consistent.

  6. How many doorbell units can my CA-360Q system support?
    Ans: It can support a total of 4 units in any combination of doorbell (Model CA-DB), and door knock sensor (Model CA-DX).

  7. How about other accessories?
    Ans: Refer to the table in the “Adding Wireless Sensors”. The system can support up to 10 Remote-Receivers (CA-RX), 10 Personal pagers (CA-PX), 10 audio sensors (CA-AX), 4 SOS pendants (CA-SOS), 3 Baby-Sound sensors (CA-BX), 1 Cell-phone sensor (CA-CX), and 1 NOAA sensor (CA-NOAA)

  8. What is the battery back-up time on CA-360Q ?
    Ans: About 7 days (normal operation, infrequent alerts)

  9. I just bought an extra doorbell for my CA-360Q system, but it did not work. What do I need to do?
    Ans: All new accessory devices must be learned or registered by a CA-360Q master-unit before they can be worked or recognized.

  10. I bought an extra doorbell for my CA-360Q system, but it did not work. What do I need to do?
    press the test button on the accessory for at least 6 seconds when registering, until you hear CA-360Q sounds

  11. I have a large home, can I use two or more CA-360Q to increase coverage area?
    Ans: Yes you can. You need to convert three of the CA-360Q units from “Master” Unit into a “Remote-Receiver” so they can be learned (or registered) into the “Master” Unit. I bought four CA-360Q systems for my home.

  12. How do I reset accessory’s low battery icon on CA-360Q?
    Ans: Press the RESET button for 6 seconds. This is only temporary. The low battery icon will appear again when the next accessory low battery signal is received.

  13. What caused this accessory’s low battery icon to show?
    Ans: This message is associated with registered sensor’s battery is either low, or not being turned on, or it may be placed too far from CA-360Q. Turn on its power on move the sensor closer to CA-360Q usually solve the issue.

  14. Why is my CA-360Q displays “AX-0” ?
    Ans: Your CA-360Q has enabled the “General CA-AX alerts” function. It has detected a nearby CA-AX sensor signal not part of its own. Refer to earlier section on general CA-AX alerts.

Warranty Service Information:

Your Sereonic Alert CA-360Q comes with (1) one-year limited warranty. We warrant during this warranty period – from the date of purchase to the original consumer – that the product is free from defects in materials and workmanship under intended home use. In the event that the product fails to function properly within one year of the original purchase due to defects in materials or workmanship, return the unit (freight prepaid) with proof of purchase (sales receipt or packing slip, no exceptions) to Serene Innovations. Serene Innova-tions. will either repair or replace the unit (with a refurbished unit or a unit of equal condition) and return it to you (using UPS/USPS ground shipping) at no cost to you (there will be a nominal additional shipping charge if it is shipped to outside the 48 Continental U.S. States). This warranty does not apply to any product that has been acciden- tally damaged due to: abused, misused or negligence, used on electrical frequency or voltage other than marked on product and/or described in this manual. Defects or errors caused by unauthorized alterations, repairs, and/or tampering are also not covered by this warranty. Incidental or Consequential Damages:

Neither Serene Innovations, nor the retailer dealer, or selling distribu-tor has any responsibility for any incidental or consequential damag- incidental expense, loss of time, or inconvenience. Some states do not allow exclusion or limitation of incidental or consequential damage, so the above limitation or exclusion may not apply to you. other legal rights that vary from state to state. If a defect covered by this warranty should occur, promptly contact a Customer Care Representative by phone, or log onto www.serenein-novations.com to obtain a Return Merchandise Number (RMA) and shipping instructions before shipping the product to us. Any shipment without a RMA will not be accepted and will be returned to you at your expense. Any authorized returned product must be accompanied by a proof of purchase and a brief explanation of the return problem. For out-of-warranty repair and service, please contact out Customer Care Department for instructions.

FCC Part 68 Information and Rules

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN’s on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the REN’s should not  connected to the line, as determined by the total REN’s contact the local telephone company to determine the maximum REN for the calling area. This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to State Tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discon-tinuance of service may be required. If advance notice isn’t practical, the telephone company will notify the customer as soon as possible. if you believe it is necessary. The telephone company may make changes in its facilities, equip-ment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide  to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact:

Company Name :  Serene Group, Inc.
Address: 14731 Carmenita Road, Norwark, CA. 90650 USA
Tel: 562-407-5400
Fax: 562-483-2087
If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from the network until the problem is resolved. This equipment uses the following USOC jacks: RJ11C. It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected. This is to avoid damaging the equipment caused by local lightening strike and other electrical surges. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company  In the event this equipment should fail to operate properly, discontin-ue the unit from the telephone line. Try using another FCC approved telephone in the same telephone jack. If the trouble persists, call the telephone company repair service bureau. If the trouble persists and appears to be with this unit, disconnect the unit from the telephone line and discontinue use of the unit until it is repaired. For repair or warranty information, please contact Serene Innovations at 562-407-5400. Please note that the telephone company may ask that you disconnect this equipment from the telephone network until the problem has been corrected or until you’re sure that the equipment is not malfunctioning. There are no user serviceable parts in this equipment.

FCC Part 15 Information and Rules:
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interfer-ence received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruc-tions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interfer-ence to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try correct the interference by one or more of the following measures:

  1. Reorient the receiving antenna.
  2. Increase the separation between the equipment and receiver.
  3. Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected.
  4. Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Information and Rules
Notice:
The Industry Canada label identifies certified equipment.
This certificate means that the equipment meets -tions network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. This equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above condition may not prevent the degradation of service in some situations. designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunication company cause to request that the user disconnect the equipment. Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connect-ed together. This precaution may be particularly important in rural areas.

IC Compliance Statement

This product meets the applicable Innovation, Science and Economic  Operation is authorized under the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

This product meets CS-03
Caution: Users should not attempt to make such connections them-selves, but should contact the appropriate electric inspections authority, or electrician, as appropriate. The REN for this device is stated on the IC regulatory label located on the back of the product.
Notice: The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the equivalent that the sum of the  This Class B digital device complies with Canadian ICES-003, RSS-210

References

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