e-survey E500 Tilt Featured RTK GNSS Receiver User Manual

June 6, 2024
e-survey

E-survey E500 Tilt Featured RTK GNSS Receiver

Introduction

This is the user manual for the survey E500 GNSS receiver. It gives a basic description and operation guide which may help users to operate the device properly.

Appearance

The E500 main body is designed with magnesium alloy material to provide durable usage and better heat dispersion as well as lightweight 1000g. The internal battery ensures up to 12-hours of continuous working.

Indicator

Working status is viewable through the indicators. The meaning of each indicator status:

Indicator Color Meaning

Breathing Light

| Red| · Solid red: self-check fault

· Breathing red: battery level below 25%

· Flash red: GNSS Board communication is abnormal

Green| · Add green on the base of the original color (Repeat every five seconds): Data are recorded (include static, base, and rover data)
Purple| · Solid purple: fixed solution

· Flash purple: datalink is transmitting data normally

· Breathing purple: a single solution

· Quickly flash purple: no solution status

Yellow| · Solid yellow: device is starting up

· Flash yellow: self-check

· Breathing yellow: firmware is updating

Blue| · From purple connecting| to| blue:| the| Bluetooth| is
Red, Green, and Blue combined| · Red-green-blue circulation: internal module is updating (include network module firmware, GNSS board firmware, sensor firmware and UHF firmware)
Battery

Indicator

| Green| · Four solid green: battery level between 75%~100%
| | · Three solid green: battery level between 50%~75%

· Two solid green: battery level between 25%~50%

· One solid green: battery level below 25%

---|---|---

Interface

E500 GNSS receive bottom interface is shown as below. The 5-pin port is used to connect external radio and external power, or output NMEA messages. Type-C port can be used for data download (internal storage access) or charging.

Pin definition

The 5-pin port is defined as below:

5 Pin

|

Front View

| 1| +12V| Power
---|---|---|---|---
2| GND| Power ground
3| TXD| Device out
4| SGD| Signal ground
5| RDX| Device in

Power button

There is a power button on the E500 control panel, the main function is as below:

Power On| Long press button for three seconds then release to power on the receiver when it is powered off
---|---
Power Off| Long press button for three seconds, you’ll hear “power off?” then press the button again
Broadcast Current Working Mode| The receiver will broadcast the current working mode when pressing the power button

Check the battery Level

| The press power button, four battery indicators will light according to battery level then extinguish after five seconds
Self-check| Long press button for two seconds then release, will hear the voice “Power off?” Then long press button for three seconds will hear the voice “self-check”.

Web User Interface

Users can connect to a receiver WIFI hotspot with a PC, smartphone, or tablet. The hotspot name is the device serial number, which can be found under the bottom of the device label. Open a web browser and input the IP address “192.168.10.1”. The default password is “password”. From the website, the user can manage working status, change working mode, configure basic settings, download raw data, update firmware, and register the device.

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Position

View basic position information, satellite number, PDOP, and time. In static mode, can start and stop recording here.

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Satellites

View satellite list and satellite map, set cut-off angle.

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Information

View receiver information: firmware version, GNSS board, and network module.

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Working Mode

Configurate working mode: base, rover, or static.

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Satellite Setting

Configurate the satellites to be used. “RTK Timeout” setting is for aRTK service (With Hemisphere L-Band service, user cans still keep high accuracy for a period when correction data loses). “Surefix” is hemisphere technology to increase the reliability of the fixed solution. This means it will be much more difficult to get a fixed solution in a tough environment.

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Device Configuration

Configurate receiver settings: The user can set a time zone. Sensor means MEMS sensor data output. Also, the 5-pin port baud rate is changeable. Speaker “Smart voice broadcast” can be disabled. When a SIM card is inserted and a “WIFI share network” is enabled, the PC can surf the internet when connected to a device hotspot by using SIM data.

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NMEA Message

Configurate NMEA data output through Bluetooth or 5-pin port.

e-survey-E500-Tilt-Featured-RTK-GNSS-Receiver-fig12

View Logs

The log files can be used to diagnose issues. Click “download” to download the files.

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Raw Data

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Backup Data

The points collected in SurPad4.0 will be backup in receiver storage automatically to avoid data loss. Can restore the data to SurPad software.

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Management

Users can update receiver and GNSS firmware as well as register devices, format internal disk, restore factory settings, restart the device. To update the firmware, click “Chose File” to import the firmware, then click “Upload File” to start updating.

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Basic Operation

This part shows the user some basic operations to start working with E500

Insert SIM card

E500 supports network working mode. Open the cover and insert the SIM card.

Charge the battery

E500 is equipped with a Type-C charger which supports a maximum of 45w PD quick charge. Fully charging the battery will take 4 hours typically. The battery indicator is flash green according to the current battery level, it will turn solid green when fully charged.

Insert radio antenna

The antenna is required in radio working mode.

Measure antenna height

In order to get the correct elevation value, we need to know the correct phase center height of the receiver. However, it is almost not possible to measure the phase center directly. Normally, the software will read the receiver antenna offset parameters. Once the user inputs the measurement height, the software will calculate the phase center height automatically. Typically, there are two ways to measure the height:

Slant height (to measurement line)

  • Centering and leveling the tripod on a known point, then measuring slant height from the ground point to the arrow at the side of the receiver.
  • Pole height (straight height to device bottom)
  • Read the straight pole height

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Sensor

The E500 supports E-bubble and MEMS. It is determined by the activation code for which the sensor is activated. Please note only one of the sensors can be activated. If you purchase an E-bubble code, you can update to MEMS later by contacting a salesman.

E-bubble Calibration

When e-bubble is activated on E500. To calibrate the e-bubble, put the device on a flat table or pole (ensure the bubble on the pole is normal before calibration, then centering the pole bubble). In SurPad4.0 software, connect the device and click “Device” -> “Device Settings”, open the “E-Bubble” function. Then, go to “Device” -> “Calibrate Sensor”, click “Calibrate” to calibrate the e-bubble.

To use the tilt survey function, go to the “Survey” -> “Point Survey” page, select “Tilt Point”. Then click the survey button to start data collection. After collecting three points in the same location, the software will calculate the final result.

e-survey-E500-Tilt-Featured-RTK-GNSS-Receiver-fig20

MEMS Tilt Survey

When the MEMS sensor is activated on E500. To calibrate the MEMS sensor, the receiver must be in a Fixed solution. In SurPad4.0 software, connect the device and click “Device” -> “Device Settings”, enable the “Pole Tilt Correction” function. Then, go to “Survey” -> “Point Survey” page. The software will guide the user to calibrate the sensor.

  • Input the correct pole height
  • Draw a circle on the ground using the pole
  • Follow the guide and shake the pole back and forth for around 5-10 seconds or
    walk in a straight line around 10 meters until it shows “Ready”

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Internal Radio

E500 is equipped with 1-watt internal radio. Users can select the transmission power 0.5 watts or 1 watt. There are 8 default channel frequencies and the frequency of channel “8” is changeable. With a new firmware update, lots of mainly used protocols in the survey industry are supported.

Default channel frequency

Channel Frequency/MHz
1 441
2 442
3 443
4 444
5 445
6 446
7 447
8 448, Changeable

Supported radio protocol

Some of the protocols may require a firmware update.

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Standard Accessories

E500 base and rover are using the same hard carrying case.

Base:

e-survey-E500-Tilt-Featured-RTK-GNSS-Receiver-fig24

Rover:

e-survey-E500-Tilt-Featured-RTK-GNSS-Receiver-
fig25

Technical Specifications

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Warranty Policy

The Guarantees Rights

e-survey supports free exchange or refund within 7 days from the day when you have received the products, where the device appears “performance failure”, which confirmed by the e-survey repair center.

e-survey supports free maintenance or exchange within 15 days from the day when you have received the products, where the device appears “performance failure”, which confirmed by the e-survey repair center.

e-survey supports free maintenance or exchange of the same type of device within one year from the day when you have received the products, where the device appears “performance failure”, which is still not in working conditions after two repairs. e-survey supports a 24-month warranty service for the device host and 3-month free
warranty service for the accessory from the day when you have received the products.

Warranty service

  • If the device host meets the warranty conditions, the warranty service can be obtained according to the warranty card and the purchasing invoice. If the proof of purchase and the warranty card cannot be provided, an e-survey will use the delivery time as the standard for the warranty period.
  • If it is a non-warranty product, the repair center will handle the maintenance of the extra fee.
  • After the device is repaired, the same fault is confirmed by the repair center and e-survey will provide a 3-month free warranty service.
  • The transportation, delivery, and disposal costs incurred during the delivery or inspection of the product to e-survey shall be borne by the user. The freight generated by the repair or inspection equipment returned to the user shall be borne by e-survey.
  • Equipment that needs to be repaired or sent for inspection, please back up the data in the machine in time.
  • During the warranty period, the parts normally used for maintenance are free. The parts that have been replaced during the repair are owned by an e-survey. e-survey is not responsible for non-product standards and software or applications that are not certified by the company.

Following conditions are not within the scope of the warranty and service

  • The device host and accessories have been subjected to: abnormal or improper use, improper storage of abnormal conditions, unauthorized disassembly or alteration, accidents, damage caused by improper installation.
  • Damage caused by improper use of the user, such as liquid injection, damage due to external force, etc.
  • Failure to use, repair, or transport caused by the equipment’s instruction manual.
  • Damage to the product is caused by external, including but not limited to, abnormal and unpredictable factors such as satellite systems, geomagnetism, static electricity, physical pressure, etc.
  • Damage caused by force majeure such as earthquakes, floods, wars, etc.
  • Other conditions that cannot comply with the relevant provisions of the Guarantees Rights.

References

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