ATEN VE809 HDMI Wireless Extender User Manual

VE809 HDMI Wireless Extender
User Manualwww.aten.com

EMC Information
Federal Communication Commission Interference Statement: This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part  15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user’s authority to operate this equipment. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try  to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

RoHS
This product is RoHS compliant.

© Copyright 2021 ATEN® International Co., Ltd.
Released Date: 2021-01-14

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI  Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
The frequency and maximum EIRP Power in the EU are listed below
Transmitter:
5.19G~5.31GHz:22.63 dBm
5.51G~5.67GHz:22.71 dBm
Receiver:
5.18G~5.24GHz:22.18 dBm
5.19G~5.31GHz:21.92 dBm
5.51G~5.67GHz:21.86 dBm
Operation in the 5.15~5.35GHz band is restricted to indoor usage only.
You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement:

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a  minimum distance of 20 centimeters between the radiator and your body.

Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits established for an uncontrolled environment. This equipment must be installed and operated with a minimum distance of 20 cm between the radiation source and your body.

Online Registration

Be sure to register your product at our online support center:

Technical Support

When you contact us, please have the following information ready beforehand:

• Product model number, serial number, and date of purchase.
• Your computer configuration, including operating system, revision level, expansion cards, and software.
• Any error messages were displayed at the time the error occurred.
• The sequence of operations that led up to the error.
• Any other information you feel may be of help.

International

• For online technical support – including troubleshooting, documentation, and software updates, go to http://eservice.aten.com
• For telephone support, call this number:

1-949-428-1111

North America

Online Technical
Support| Troubleshooting
Documentation
Software Updates| http://www.aten-usa.com/support
Telephone Support| | 1-888-999-ATEN ext 4988

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer’s software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation.  PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Package Contents

The VE809 package consists of:

• 1 VE809T HDMI Wireless Extender
• 1 VE809R HDMI Wireless Extender
• 1 IR Remote Control
• 1 IR Blaster Cable
• 1 Power Adapter (VE809T)
• 1 Mini USB Power Adapter (VE809R)
• 2 AAA Batteries
• 1 HDMI Cable
• 1 User Instructions*

Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

• Features may have been added to the VE809 since this manual was published. Please visit our website to download the most up-to-date version.

This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the VE809 system. Its purpose, features, and benefits are presented, and its front and back panel components and remote control are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The necessary steps needed to install the transmitter, receiver, and IR blaster are explained.
Chapter 3, Operation, explains the fundamental concepts involved in operating the VE809, IR Blaster cable, remote control, and EDID management.
An Appendix, provides specifications, troubleshooting, and other technical information regarding the VE809.

Conventions

This manual uses the following conventions:

Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
1.| Numbered lists represent procedures with sequential steps.
♦| Bullet lists provide information but do not involve sequential steps.
→| Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start →  Run means to open the Start menu, and then select Run.
| Indicates critical information.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on  the Web for a list of locations and telephone numbers:

Chapter 1 Introduction

Overview

The VE809 HDMI Wireless Extender extends your HDMI display up to 30m* from the HDMI source using wireless technology. Easily connect two HDMI devices to an HDTV wirelessly with crystal clear image quality capable of streaming Full 1080p with 5.1 channel digital audio and 3D technology. The IR remote control allows you to switch between HDMI source devices from the receiver side, remotely; and allows you to watch a local and wirelessly connected HDTV- simultaneously. The VE809 consists of a  wireless audio/video transmitter and receiver. Consolidate your HDMI electronics and use the VE809 as a wireless 2-port HDMI switch to connect remote devices such as  Blu- ray players and HD Cable boxes to design your own custom wireless entertainment space.

• Distance may vary depending on the actual environment; solid objects such as steel, concrete, or brick may cause interference and shorten the transmission distance.

Features

• Wirelessly extend an HDMI display up to 30m from the HDMI source*

• Setup two HDTVs and view HD content on two HDTVs simultaneously*

• Connect and transmit wireless video content from your Blu-ray DVD player, HD Cable box, or another HDMI device wirelessly

• Wireless 3D Supported

• Wireless HD in Full 1080p and 5.1 channel digital audio

• Video Resolutions: 480p, 720p, 1080i and 1080p (24 / 30 / 60fps)

• Local Transmitter: 2 HDMI Inputs and 1 HDMI Output

• Remote Receiver: 1 HDMI Output

• Keep home theater electronic devices neatly out-of-sight

• The Built-in IR receiver allows control of source devices from the remote side

• No software or driver installation needed

• HDCP Compliant

• Based on WHDI™ Technology – Low latency <1ms

• Distance may vary depending on the actual environment; solid objects such as steel, concrete, or brick may cause interference and shorten the transmission distance.

Requirements

Source Device

• HDMI Type A output connector

Display Device

• A display device or receiver with an HDMI Type A input connector

Components

VE809T Transmitter Front View

VE809R Receiver Front View

is selected for use.
2| Port Selection Pushbutton| The port selection pushbutton switches the VE809 between the two connected HDMI media sources.
3| Power
Pushbutton / LED| Press this button to turn the VE809 on/off. The blue LED indicates the VE809 is powered on,. The red LED indicates the VE809 is in power-saving mode.
4| IR Receiver| This receives the signals from the IR remote control.

VE809T Transmitter Rear View VE809R Receiver Rear View

this port.
6| Service Port| This port is used by the manufacturer to service the VE809.
7| USB Mini Power Adapter Port| The Mini USB Power Adapter that came with your unit plugs in here.
8| HDMI Out| Plug the remote HDMI display into this port.

IR Remote Control

connected to the receiver.
3| IR| Press to switch the IR Blaster frequency to meet the media source devices’ requirements. Please refer to your source devices’ IR specifications for the correct frequency.
4| Source| Press to switch between the media sources connected to the transmitter’s HDMI In ports.

Chapter 2 Hardware Setup

1. Important safety information regarding the placement of this device is provided on page 15. Please review it before proceeding.
2. Make sure that the power to all devices connected to the installation is turned off.

IMPORTANT: When installing multiple VE809 units, keep each unit at a distance of 2 m (3.3 ft.) or more to minimize signal interference.

Installing the VE809T

To safely install the VE809T, do the following:

1. Use an HDMI cable to connect the HDMI source device(s) to the HDMI input port(s) on the rear of the VE809T.
2. Use an HDMI cable to connect the local HDMI video display (HDTV) to the HDMI output port on the rear of the VE809T.
3. Plug the provided power adapter into an appropriate power source; plug the power adapter cable into the power jack on the VE809T.
4. Connect the IR Blaster cable included with your package into the IR Out port (see IR Blaster Installation, page 9). (Optional)

Installing the VE809R

To safely install the VE809R, do the following:

1. Place the VE809R Receiver up to 30m from the VE809T Transmitter.
2. Use the HDMI cable included with this package to connect the HDMI video display (HDTV) to the HDMI output port on the rear of the VE809R Receiver.
3. Plug the provided Mini USB Power Adapter into an appropriate power source; plug the power adapter cable into the USB port on the VE809R.

IR Blaster Installation
The IR Blaster cable allows you to use a source device’s remote control from the receiver side of the installation. To install the IR Blaster, do the following:

1. Plug the IR Blaster cable into the IR Out port on the rear of the transmitter.
2. Place the IR Blaster’s sensors on or near the source device(s) front-panel IR sensor port(s) (refer to the device’s user manual for the exact location), so that it can communicate with the IR signal, as shown in red below.
3. Adjust the IR Blasters’ sensors until the remote control can be used effectively from the receiver side of the installation
4. For IR Blaster operational instructions, see IR Blaster, page 13, for details.

Note: The IR sensor supports 36KHz ~ 56KHz (NEC, RC5, RC6) remote signal protocols. Therefore, it is possible that some devices may not be supported for use.

Chapter 3 Operation

Overview

This chapter explains how to operate the VE809 HDMI Wireless Extender, IR Blaster, IR Remote control, and EDID management.

Basic Operation

After installing the hardware, to begin using the VE809 HDMI Wireless Extender, refer to the instructions below, and do the following:

1. Power On the Transmitter and Receiver.

2. The blue Power LED blinks on the Transmitter and Receiver until both units are wirelessly connected.
   It may take up to 20 seconds to establish the wireless connection.

3. From the Receiver side, turn the TV on and select the TV’s HDMI input source for the VE809 Receiver’s connection.

4. From the Transmitter, turn on the source device(s) and press the Source button (on top of the unit or from the remote control) to select the source device you would like to use: HDMI 1 or HDMI 2.

5. With the Power LED on both units solid blue, video from the selected source device will be broadcast on the remote HDTV connected to the Receiver.

Note: If you don’t get a display on the TV connected to the Receiver, press INFO on the VE809’s remote control, then refer to the on-screen display (OSD) information,  and see Troubleshooting, page 18 to resolve the issue.

Power
To establish the best resolution for connected displays*, the VE809 will cause a normal short signal disruption to occur:
If both HDMI TVs and VE809T/VE809R units are on:

• Powering off and then on the local HDMI TV will cause the remote HDMI display signal to turn off for 5-10 seconds.
• Powering off and then on the remote HDMI TV will cause the local HDMI display signal to turn off for 5-10 seconds.
• Powering off the VE809 Transmitter or Receiver will cause the remote HDMI display signal to turn off, and local HDMI display signal to turn off for 5-10 seconds.
• Powering off and then on the VE809 Transmitter or Receiver will cause the local HDMI display signal to turn off for 5-10 seconds.

*For more information see EDID Management, page 14, for details.

IR Blaster
The IR Blaster allows you to use your HDMI source device’s remote control from the TV connected wirelessly. To use the HDMI source device’s remote control, install the IR  Blaster (see IR Blaster Installation, page 9), and point the HDMI source device’s remote control at the VE809R Receiver. The signal will be sent through the IR Blaster to the  HDMI source device. If you experience problems using an HDMI source device’s remote control, you may need to change the IR frequency to meet the source device’s IR  specifications (See Troubleshooting, page 18, for details).

IR Remote Control
The VE809’s IR remote control has four buttons, used for:
Power
Press this button to power on/off the Transmitter or Receiver. When either unit is powered on via remote control, and a good wireless connection is established, the other unit will power on as well. This allows you to wirelessly power both units, from either side.
IR
Press this button to change the RF frequency for an HDMI source device’s remote control, so that it can be used from the VE809R Receiver. Refer to your source device’s user manual for the correct frequency, then change the VE809’s setting to match it.
INFO
Press this button to view status information about your current setup, displayed on the HDTV connected to the Receiver. This allows you to view and troubleshoot any issues.  After pressing the INFO button, see Troubleshooting, page 18 for information on the message being displayed.
Source
Press this button to switch between the HDMI media sources connected to the Transmitter.

EDID Management
EDID (Extended Display Identification Data) is the data provided by digital displays to indicate their capabilities to video sources.
The HDMI Wireless Extender distributes HDMI signals from your video source to two HDMI displays. In order to deliver the best audio and video formats supported by both  TVs, the VE809 reads the EDID information from both displays and determines the best “common” video resolution and audio format to send to the video source to program  EDID on the device (i.e. Blu-ray players auto resolution setting).
In order to provide the best “common” output resolution, for both displays, the VE809 reads the EDID whenever a TV is plugged in, unplugged, or turned on/off. It is  normal to see both TVs flash for a couple of seconds when they are powered on, or when switching source devices, this allows the EDID to adjust to the best “common”  resolution for all devices to use.
To get the best resolution for a (single) specific TV (i.e. 1080p 3D), you can manually change the resolution from your video source or unplug the lower resolution EDID  device, then power cycle both VE809 units and connected devices. For certain 3D Blu-ray players, you may need to eject and re-insert the 3D Blu-ray disk. If your video source does not output the best “common” resolution, one of your TVs may not display any content or it might play audio-only. Please refer to your devices’ user manual for further information if this issue appears. Below “Loop-through” refers to the locally connected HDTV. 

Appendix

Safety Instructions
General

• Read all of these instructions. Save them for future reference.

• Follow all warnings and instructions marked on the device.

• Do not place the device on an unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.

• Do not use the device near water.

• Do not place the device near, or over, radiators or heat registers.

• The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.

• The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided.

• Never spill liquid of any kind on the device.

• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

• To prevent damage to your installation it is important that all devices are properly grounded.

• Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.

• Position system cables and power cables carefully; Be sure that nothing rests on any cables.

• Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short-out parts resulting in a risk of fire or electrical shock.

• Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.\

• If the following conditions occur, unplug the device from the wall outlet
  and bring it to qualified service personnel for repair.

• The power cord or plug has become damaged or frayed.

• Liquid has been spilled into the device.

• The device has been exposed to rain or water.

• The device has been dropped, or the cabinet has been damaged.

• The device exhibits a distinct change in performance, indicating a need for service.

• The device does not operate normally when the operating instructions are followed.

• Only adjust those controls that are covered in the operating instructions.
  Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

Specifications

(Black)
Power Jack| 1 x DC Jack| 1 x DC Jack (Mini USB)
Unit to Unit| Wireless 5Ghz| Wireless 5Ghz
IR| 1 x IR receiver (Black)| 1 x IR receiver (Black)
Switches| Power| 1 x Pushbutton| 1 x Pushbutton
Switch| 1 x Pushbutton| 1 x Pushbutton
LEDs| Power| 1 x Blue/Red| 1 x Blue/Red
Port ID| 2 x Blue| 2 x Blue
Video| HDMI Resolution| HDTV resolutions: 480p, 720p, 1080i.
1080p (24 / 30 / 60fps)
Audio| Up to 5.1 channel digital audio
Power Consumption| DC 5V, 10W| DC 5V, 7.5W
Transmission Distance| Up to 30m
Environment| Operating Temp.| 0-40°C
Storage Temp| -20-60°C
Humidity| 0-80% RH, Non-condensing
Physical Properties| Housing| Plastic
Weight| 205 g| 125 g
Dimensions (LxWxH)| 18.2 x 9.65 x 3.15 cm| 9.5 x 9.5 x 3.15 cm

Troubleshooting

Status Description| Power LED (Receiver)| Source LED (Receiver)| OSD Display (Receiver TV)| Solution
---|---|---|---|---
Power saving mode| Solid Red| Off| | Turn in the transmitter and receiver On using the Power button or Remote Control.
The transmitter is trying to establish a connection with the receiver.| Blinking
Blue| Blinking| | The transmitter and receiver may take up to 20 seconds to establish the wireless connection.
Searches available channels if the VE809 cannot establish a connection after the system boots up.| Blinking
Blue| Blinking| | The receiver may be out of the transmitter’s
range. Please shorten the distance or remove any obstacles that might be obstructing the wireless signal. The maximum video transmission distance is 30m*.
No input signal from the selected HDMI source device.| Solid Blue| Blinking
(Quickly)| | Check to make sure the resolution is not
The HDMI source device is
powered on and connected to the correct input port on the transmitter.
The video format is not recognized.| Solid Blue| Blinking
(Slow)| | The video frame rate or
supported. Please adjust related video settings or try connecting the HDMI source device directly to the TV for further
troubleshooting.
The VE809 is working properly and the video format is recognized.| Solid Blue| Solid Blue| | Signal Quality, Source,
Channel, and resolution
are displayed.
To change the IR frequency from the default setting.| —| —| | Press the IR button on
the remote control to
change the IR frequency.
(38KHz, 40KHz, or
33KHz)
3D Movie Support| —| —| —| 3D is supported through the VE809 on all 3D-capable TVs and devices. see EDID Management, page 14, or the 3D devices user manual for more information.

• Distance may vary depending on the actual environment; solid objects such as steel, concrete, or brick may cause interference and shorten the transmission distance.

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty?
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is a detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product that fulfills the same function as the defective product.  Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.
To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/

References

• eService System
• USA Location information - USA.com
• ATEN - Simply Better Connections | ATEN U.S.A.
• ATEN Product Warranty | ATEN Corporate Headquarters
• A+ Warranty | ATEN Corporate Headquarters
• LCD KVM Switches / Consoles | ATEN Corporate Headquarters

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