Whirlpool W11396838A Side-by-Side Refrigerator User Guide
- June 6, 2024
- Whirlpool
Table of Contents
Side-by-Side Refrigerator Quick Start Guide
OPERATING INSTRUCTIONS
IMPORTANT: Before operating this appliance, make sure it has been properly installed according to the appliance’s Owner’s Manual.
NOTE: The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser pads have not been used for 2 minutes or more. While in “sleep” mode, the first press of a control button will only reactivate the display screen without changing any settings.
Touch any control button on the dispenser panel to activate the display screen. The home screen will appear as shown.
For your convenience, your refrigerator and freezer controls are preset at the factory. When you first install your refrigerator, make sure that the both the refrigerator and freezer controls are still set to the “mid-setting.” This will be indicated with three illuminated bars.
IMPORTANT:
-
Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil.
NOTE: Adjusting the set points to a colder than recommended setting will not cool the compartments any faster. -
If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.
-
The preset settings should be correct for normal household usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
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Wait at least 24 hours between adjustments. Recheck the temperatures before other adjustments are made.
TEMPERATURE SET POINTS
The set point range for the refrigerator and freezer is “1 bar” (least cold) to “5 bars” (coldest). When adjusting temperature set points, use the following chart as a guide.
| CONDITION: | TEMPERATURE ADJUSTMENT: |
|---|---|
| Refrigerator too cold | Refrigerator Temp one setting lower |
| Refrigerator too warm | Refrigerator Temp one setting higher |
| Freezer too cold | Freezer Temp one setting lower |
| Freezer too warm / too little ice | Freezer Temp one setting higher |
Refrigerator Control:
- Press Refrigerator Temp to view the current set point for the refrigerator.
- Press Refrigerator Temp again to adjust the set point. The setting will increase by 1 bar with each press of the button, returning to 1 bar after reaching 5.
After 2 minutes of inactivity, any changes will be saved and the display will return to the home screen.
Freezer Control:
- Press Freezer Temp to view the current set point for the freezer.
- Press Freezer Temp again to adjust the set point. The setting will increase by 1 bar with each press of the button, returning to 1 bar after reaching 5.
After 2 minutes of inactivity, any changes will be saved and the display will return to the home screen.
DISPENSER LIGHT
When you use the dispenser, the light will automatically turn on. If you want the light to be on continuously, you may turn on the light.
Press Light again to turn off the dispenser light.
The dispenser lights are LEDs that cannot be changed. If it appears that your dispenser lights are not working, see online “Troubleshooting” for more information.
DISPENSER LOCK
The dispenser can be turned off for easy cleaning or to avoid unintentional
dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the refrigerator, to
the ice maker, or to the dispenser light. It simply deactivates the controls
and dispenser lever. To turn off the ice maker, see the “Ice Maker and Storage
Bin” section in the Owner’s Manual.
- Press and hold Lock for 3 seconds to lock the dispenser.
- Press and hold Light a second time to unlock the dispenser.
The display screen indicates when the dispenser is locked.
Online Ordering Information
For detailed installation instruction and maintenance information, winter storage, and transportation tips, please see the Owner’s Manual included with your appliance.
For information on any of the following items, a full cycle guide, detailed product dimensions, or for complete instructions for use and installation, please visit https://www.whirlpool.com/owners, or in Canada https://www.whirlpool.ca/owners. This may save you the cost of a service call. However, if you need to contact us, use the information listed below for the appropriate region.
United States:
1-800-253-1301
Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road
Benton Harbor, MI 49022-2692
Canada: 1-800-807-6777
Whirlpool Brand Home Appliances Customer eXperience Centre 200-6750 Century
Ave. Mississauga, Ontario L5N 0B7
SAVE THESE INSTRUCTIONS
W11396838A
W11396854A-SP
®/™ ©2020 Whirlpool. All rights reserved. Used under license in Canada.
