HOMEWORKS 043522 Clear Connect Gateway Instruction Manual
- June 6, 2024
- HOMEWORKS
Table of Contents
HOMEWORKS 043522 Clear Connect Gateway
installation Instructions
The gateway requires at least one HomeWorks QSX Processor. Refer to the installation instructions of the HomeWorks QSX Processor for setup and other information. The Clear Connect – Type X Gateway must be powered by an approved LPS/SELV PoE power supply compliant to IEEE 802.3af 2003 or 802.3at 2009. ****
Customer Assistance
For questions concerning the installation or operation of this product,
call the Lutron Customer Assistance. Please provide exact model number when
calling.
Limited Warranty
For limited warranty information, please visit
http://www.lutron.com/TechnicalDocumentLibrary/043492.pdf )Lutron, Lutron,
Quantum, HomeWorks, and Clear Connect are trademarks or registered trademarks
of Lutron Electronics Co., Inc. in the US and/or other countries. 2019 Lutron
Electronics Co., Inc.
Product Overview
Installation
Step 1 — Choose a Location to Install
Choose a location to mount the Gateway so that it is centrally located in
relationship to the other Clear Connect – Type X devices. A minimum of two or
more Clear Connect – Type X devices must be within 25 ft (7.6 m)* of the
Gateway. See Lutron application note P/N 048745 for more information on
mounting location requirements for the Gateway. A maximum of 16 total Gateways
and wired Processors can be on one system. Clear Connect Gateway – Type X must
be mounted 5 ft (1.5 m) away from wireless interference sources like
microwaves, Wireless Access Points (WAPs) etc. PoE wiring must be kept
internal to the building. Do not run PoE wiring outdoors or install the
gateway in metallic enclosures.
Note:
Each Clear Connect – Type X device should have two or more non-battery-powered
Type X devices within 25 ft (7.6 m) of another compatible Clear Connect – Type
X device.
Step 2 — Provide opening for Adaptor
Step 2a
Select the mounting adaptor for your installation. Each Clear Connect
Gateway – Type X comes with a recess-mount adaptor and a surface-mount
adaptor.
Step 3 — Install Adaptor or Mud Ring into Ceiling
Step 4 — Plug in PoE and Attach Gateway to Adaptor
System Setup
Add the gateway into the HomeWorks Designer software. Note: Requires
HomeWorks Designer software 16.0 or later.
LED Diagnostics
| Mode/Error | LED Pattern Description |
|---|---|
| Normal Operation | Status LED blinks Green every 10 seconds |
| Software Update | Status LED blinks Blue |
| Error | Status LED – solid Red |
| Processor Identify | Status LED blinks Green rapidly |
Troubleshooting
| Symptom | Probable Causes and Solutions |
|---|---|
| Unit does not power on | A PoE Switch is not being used or commissioned as a |
PoE Switch
Other end of the Ethernet cable is not connected to the PoE Switch
Unit can not be found in software| The Ethernet cable is not directly
connected to the Ethernet switch that the wired processor is using
Model is not supported (Quantum / myRoom vs. HomeWorks)
Ethernet run is longer than the supported 328 ft (100 m) and a PoE extender is
needed
Unit does not control surrounding lights| Out of wireless range
Gateway lost power / Ethernet wire run too long and PoE booster is required
FCC/IC/IFT Information
This device complies with part 15 of the FCC Rules and Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
- This device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation. Modifications not expressly approved by Lutron Electronics Co., Inc. could void the user’s authority to operate this equipment.
Note:
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC/ISED radiation exposure limits set forth for an uncontrolled environment. The user should avoid prolonged exposure within 20cm of the antenna, which may exceed the FCC/ISED radio frequency exposure limits. This Class B digital apparatus complies with Canadian ICES-003.