SPECTRA Technologies TA10Q Android POS Installation Guide

: June 6, 2024
: SPECTRA Technologies

SPECTRA Technologies TA10Q Android POS

APOLLO Android POS

Layout & Function Descriptions of APOLLO Android POS

Main Unit & Accessories

Features at a Glance

SIMSAM Micro-SD Installation of SIM, SAM & MicroSD Card

Battery Installation

Paper Feeding Procedure

Lift up the Paper Tray Lever
Pull the Paper Tray Lever backward
Place the paper roll into the tray as shown
Close the Paper Tray Cover

How to Operate

Turn On/ Off Procedure

If the terminal is equipped with charging battery during first time use, please connect the power adaptor and charge the battery for 3 hours.
On – Power is on whenever plugged. If the terminal is unplugged, press the key for several seconds to turn on the terminal. When the terminal displays the application idle screen, it is ready for operation.
Off – Disconnect the power adaptor. Keep on pressing the key for several seconds to turn off the terminal.

Swipe Card & Insert Card

Rechargeable Battery Safety Guideline

Prohibition: Improper handling of the Li-Polymer battery is hazardous,

the following forbidden activities must be avoided

DO NOT use NON-SPECTRA provided battery in SPECTRA POS Terminal
DO NOT use a charger that is not specifically designed to charge Lithium Polymer Battery
DO NOT operate the terminal, charge up or store the battery under high temperature (under direct sunlight or inside a roasting vehicle) or close to heat source (fire, heater)
DO NOT store the battery in the external charger. After charging up, the battery should be removed, even though power is disconnected
DO NOT use damaged battery, e.g. Swelled, case broken, strange odor and chemical leakage
DO NOT knock, crash or press the battery
DO NOT submerge the battery into water
DO NOT heat the battery or dispose in fire
DO NOT solder the battery
DO NOT disassemble the battery
DO NOT short or puncture the battery

Battery Operation & Charging Guideline

The best temperature for battery operation is 0°C ~ 45°C. DO NOT place the terminal in hot space or poor ventilated space. Ensure good ventilation for cooling
DO NOT leave battery un-attended when charging. You should closely monitor the charging process & react to potential problem should they occur
Do always check that batteries are physically and electrically undamaged before charge or discharge Battery charging must be kept away from inflammable material and on a non conductive and nonflammable stable surface by:

Terminal built-in charger: install battery to the terminal, then apply power.
SPECTRA supplied external charger
When new terminal is received, please charge the battery fully up
If the battery gauge indicates battery low, charge up the battery at once
Battery always self-discharges. Long period of discharging will deteriorate the capacity and life of the battery. Please re-charge the battery weekly for normal operation

Terminal and Battery Storage Guideline

If the terminal will not be used for a long period, please charge it to only 50% of the battery capacity (battery indicator displays half full, 2 units); remove it from the terminal and store in a cool place. This can minimize the life deterioration caused by self-discharge
DO NOT store bare battery together with metal, avoid humid and hot environment
For warehouse handling, it is recommended to disconnect the battery from the terminal and charge it to full capacity for every 3 months

Accident Handling

During charging, if the battery or the charger exhibits any abnormity such as overheat, fuming, swelling & chemical leakage, disconnect power immediately, remove the battery from the charger, put it in a safe place and advise the supplier
Li-Polymer Battery does not contain liquid electrolyte. Just in case human body touches the electrolyte, rinse with water and seek medical advice immediately
Batteries having electrolyte leakage or chemical odor must be distant from fire source to prevent explosion
If accidentally short the battery, put it in a non-conductive container and keep it away from flammable objects

Battery Disposal

Protect your lovely Planet, please dispose the old batteries according to Government regulations

Safety & Maintenance

Basic Safety Practice

While using terminal and its accessories, please follow the safety instruction to avoid fire, electric shock and personal injury.

Read this instruction in detail
Disconnect the power and accessories before cleaning, use dry flannelette and soft brush for cleaning
Do not put the terminal near water
Do not spray any liquid onto the terminal For desktop purpose, put the terminal on stable platform to avoid damage by drop
Keep the terminal away from high temperature and poor ventilation area
Ensure electricity supply is safe and stable To avoid electric shock, do not disassemble the terminal by yourself. Send it to agency for repairing if necessary
Do not use terminal and its accessories during explosive gas leakage
For modem version, do not install telephone line during lighting
If possible, disconnect telephone line before storming to avoid electric shock
For the following cases, disconnect power, other accessories and send for repairing,
~ Damage on power cable or plug
~ Liquid get into pinpad
~ Pinpad gets wet in raining
~ Still abnormal function after following all the instruction mentioned
~ Pinpad broken
~ Pinpad obvious abnormal

Safety Warning

Using the provided terminal power adaptor to power the terminal
During using wireless communication, keep human body at least 20cm apart from the terminal. Keep the terminal away from other antenna or wireless device.
Do not touch the thermal printer head and paper cutter

Location for Installation

Should be safe and convenient for operators and users
Should be placed on stable working platform during desktop operation for ease of power and accessories connection
Good ventilation and should have 22cm space around the pinpad
DO NOT expose the terminal in following environment
~ Near electrical appliance with high frequency EM wave such as air conditioner, electric fan, motor, neon sign etc.
~ Liquid container such as water trough, sink, pond etc.
~ High temperature or humidity place
~ High containing of VOC, salty and dusty area
~ Sunlight or high thermal radiation area
~ Near demagnetizing system and magnetic security system

Maintenance

Terminal has been designed to provide stable service for users with less maintenance.

In order to ensure best performance, we suggested the followings.

Avoid exposing in sunlight, high temperature, high humidity and dusty area
Keep in dry, clean and tidy environment
Do not keep in extreme hot and cold place
Do not disassemble the AC/DC power adaptor Do not impact and thrash the terminal heavily
Do not disassemble the terminal (except opening the Battery Cover). Disassembling will erase all data and lead to abnormal running

Cleaning of terminal

Use flannelette to remove dust on terminal
Use mild alcohol to remove stubborn stains
If possible, use low pressure blower to blow out dust on keypad
Use flannelette or lens cleaning paper to clean the display

Printer Cleaning

Disconnect power cable from the terminal Open printer cover, take out paper and roller
Remove dust and paper scrap inside paper tray . Use low pressure blower to clean the paper tray if possible.
Do not touch the thermal printer head and paper cutter during cleaning
Put back paper and roller into paper tray
Close the printer cover

Send for repairing

If it is necessary to send back terminal for repairing, please contact agency, pack the terminal properly (use original packing material if possible) to avoid damage during transportation terminal has been designed to provide stable service for users. However, there would be some minor problems during in use. Before sending back for repairing, users can try the following simple procedures to fix the problems themselves

Trouble Shooting

Terminal not function ****

If it is powered by power adaptor, check whether the connection of power cord or power adaptor is connected properly
If it is powered by power adaptor, try to check whether the AC source is error free by plugging with other electrical appliance
If it is powered by power adaptor, try to replace the adaptor with another one
If it is powered by power adaptor, try to replace the electric power socket with another one
Try to adjust the LCD contrast
Contact agency if problem cannot be solved

Unsuccessful transaction

Try to use other magnetic card or IC card for transaction
Check whether the way of swiping card or inserting card is correct
Check whether all wire ends are connected properly
Contact agency if problem cannot be solved

Malfunction on printer

If the terminal is powered by battery, check the battery level and charge the battery, replace new battery or else power the terminal by adaptor.
If it is powered by power adaptor, check whether the connection of power cord or power adaptor is connected properly
Open printer cover, check whether the paper is used up
Check whether the way of paper feeding is correct, please refer to section 1.5
The printer accepts thermal paper only, check whether the paper roll is the correct type, please refer to section 1.5
Check whether the paper is jammed or damaged. Try to open the printer cover and smooth the paper path.
Contact agency if problem cannot be solved

Malfunction on magnetic card reader

Check whether the way of card swiping is correct, speed is normal, please refer to section 2.2
Try to swipe in opposite direction
Try to use another card
Contact agency if problem cannot be solved

Malfunction on IC card reader

Check whether the way of card insertion is correct, please refer to section 2.2
Check whether the card is completely inserted
Try to use another card
Contact agency if problem cannot be solved

Other Information

Dimensions & Weight
Size: 1 80 (L) x 84 (W) x 61 (H) mm
Weight: 450g (Terminal with battery)

Operating environment
Temperature: 0°C – 45°C
Humidity: 5% – 95% (non-condense)

Power input
DC 5V, 2A

FCC Information

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Important: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

SPECTRA TECHNOLOGIES HOLDINGS CO.LTD.
Unit 1301-09,19-20, Tower II, Grand Century Place, 193 Prince Edward Road West, Kowloon, Hong Kong
Tel : (852) 2319 2918
Fax: (852) 2319 2631

www.spectratech.com